Apigee Reviews

We are customers of Apigee. 

This solution offers a lot of flexibility in its features. Other tools like IBM Data Power have limited capability when it comes to features like data control, VPN management and monitoring. 

I think the portal could offer a better user experience. It's functional and does what it's supposed to but it's not user friendly. I'd also like to see better routing features. Currently routing is limited and the setup is complicated. From a VPN management perspective, I think we would like to have more user training available, particularly for advanced users, without having to pay. There is generally a learning curve for advanced usage and configuration, and troubleshooting is a steeper curve. Whenever we have an issue, we're dependent on support. We'd like our personnel to be better trained by Apigee so we can handle issues in-house. 

I've been using this solution for six months. 

The solution is stable and, from an enterprise perspective, it can handle volume which is important for us. 

We have good support from Google. They provide onsite support and everything is available to us. We are happy with the support.

The initial setup is quite easy. 

I recommend this solution. Apigee offers a month free usage so you can play around and explore the product and then make a decision. We had a good opportunity to test things out before purchasing the solution. 

I rate this solution an eight out of 10. 

There are plenty of use cases. My clients were using for internal API management as well as external API management, including subscription models and pre-payment models.  Essentially, it was for using internal data and selling external data.

Apigee gives you plenty of opportunities to set up your workspace depending on how you want to manage your APIs. This is something that the majority of clients like.

What my clients don't like is that the on-premises solution is not being treated and maintained as well as the cloud solution.

I know that they are working on the integration of no-code and low-code solutions to make it more accessible to users that have no technical background. This is something that I find very interesting and they should continue working on that.

I was working at a client site where Apigee was being used. I have two years of experience in this environment.

Stability-wise, I haven't observed any major issues with the product.

It is pretty scalable and we haven't reached any limits so far. We have thousands of users. There are a few hundred active internal users, a few thousand developers, and far more external users.

I haven't been involved in any interaction with support.

I would like to see the implementation of further options for billing because as it is now, the opportunities you have in terms of a package are limited. You don't have the choice of too many billing models, which is an issue that needs to be worked on.

My clients have a monthly pricing model.

If you compare this to Microsoft Azure API Management, Apigee is a bit better because Microsoft has no real built-in solution.

I would rate this solution an eight out of ten.

We are a telecom-based organization, so our use cases are generally based on telecom functionalities like the MF APIs. I'm a technical architect and we partner with Google. 

Apigee is a front-layer gateway and it helps to improve our overall performance.
We can repair requests and respond to vacant needs and that's a big help to us. 

Many of the features available are valuable to us including out-of-the-box policies, the vacant creation, throttling and more. We are using authentication and authorization which are also good features. 

Integration should be improved as we'd be able to use solutions such as NewSoft or Del Boomi. It would be helpful if Apigee would lower their licensing costs. I'd like to see a cloud-based solution and some new features similar to those available with TD cloud or Salesforce.

I've been using this solution for over six years. 

The solution is stable.

To date, our use cases have been limited so we haven't had significant scalability requirements. We have no plans for expanding the use of this product. 

On a number of occasions we've needed some immediate help or a quick turnaround, but the technical support response was quite slow. 

Neutral

Initially, we figured out how to deploy the solution on the job and it required some external assistance, but because we've been working with Apigee for so long, deployment is relatively easy for us these days and is carried out in-house. 

Apigee has so many servers nowadays that are based on requirements. Much of the information is available on Apigee documentation which is good. 

I rate this solution eight out of 10. 

We are a solution provider and Apigee is one of the API management products that we implement for our customers. Most of our clients want to expose their APIs to their consumers and they need to have a generic infrastructure for it. At the same time, they want it to be scalable as well as highly secure.

We have been able to fulfill all of our use cases with Apigee.

Tracing in Apigee is a very good feature.

The scalability and performance are both very good.

As it is now, the rotation of certificates is a manual task and is something that can be improved. It only has to be done once every two or three years, but I would state that there is still room for improvement.

We have been working with Apigee for five years.

The last time we had a disturbance was a year and a half ago, and it was due to an AWS infrastructure failure. Apigee was not to blame for it. For the most part, it has a very high availability.

We have some very large customers that make a billion API calls a month and we have never heard any complaints about scalability. It's not an issue.

About half of our clients are mid-sized companies, with approximately 5,000 employees, whereas the other half is made up of companies that are bigger than that. 

We have engaged multiple times with Google's technical support. I can't say that they're necessarily very quick in their response. It can take a couple of days. That said, they're very knowledgeable and to the point. In the five years that we have been working with them, we have built a big network with them.

We use several similar solutions including Mulesoft, SAP, and Azure. Mulesoft is the one that we use the least and try to replace it with other systems. Out of ten customers, we have two using Azure, six using Apigee, and the final two using SAP.

The initial setup is very straightforward and we perform it as a service for our clients. Normally, it takes us about a week to get it fully operational with all of the rules in place, and fully onboarded.

When it comes to deployment, we have variety with our customers. 60% of them will use a cloud-based deployment, while the remaining 40% work on-premises. We are now just engaging the first customers using the new hybrid model from Apigee.

We perform the deployment and maintenance of Apigee for our clients.

My advice for anybody who is implementing Apigee is to use it as an API platform, and not as a full-stack integration platform.

I would rate this solution a nine out of ten.

We just started with the solution and are learning about its functionality and use cases right now. It's a requirement in our company that we have a tool of this nature.

There is less CLI needed compared to other options. It's more user-friendly and easier to navigate. 

Everything is working well. We haven't had issues. 

The solution is stable and reliable. 

I don't have any notes for improvement. I don't need any extra features. 

I just began using the solution. 

The solution has been stable. We haven't had issues since we started using it. There are no bugs or glitches and it doesn't crash or freeze. 

We are using the latest version of the solution. We're new to the product. I'm not sure which deployment we are using. 

I'm a customer and end-user. I'd recommend it to others. So far, using it has been very helpful.

I'd rate the solution eight out of ten.

Apigee is a platform for API management.

Apigee is a pioneer in the industry and has good features and functionalities. It is a good tool for API management and it has more advancements than all other tools in the market in certain areas.

It has many features, such as flexibility, coding writing, and JavaScripting.

I have been using Apigee for approximately four years.

Apigee is stable. In the entire API management world, I feel this is one of the best tools for pure API management. If there are any orchestrations or business processes to be involved, then Mulesoft or Boomi can be used, but comparatively, all the security and governance policies that are available on the dashboards and the reports make Apigee the best tool for pure API management.

The installation is good. I won't say it is complex, but it has many configurations and types of policies that are available. However, it can be easily done.

Apigee is slightly expensive, but again, it can depend on the type of usage. All things considered, it is slightly expensive. 

AWS is winning in the cost category, they have many packages and services but when using all these services together I am not sure what the cost would be.

I have evaluated Mulesoft and Boomi. I have found these two solutions are being used secondarily to Apigee. Additionally, AWS and Azure's Gateways are becoming popular in the market. From the cost perspective, in the two years, AWS gateway is widely being used. These four solutions are widely being used in the market but Apigee is much far ahead than all other tools.

AWS and Apigee have similar features. I don't see any significant change in the difference at the moment. The choice is more about convenience and cost.

I rate Apigee an eight out of ten.

Apigee is a platform for developing and managing APIs.

Overall the solution works well, it is one of the best solutions on the market. There is plenty of support documentation available.

The Apigee cloud admin UI could be more user-friendly by adding a few more features.

I have been working with Apigee for one and a half years.

The solution is highly stable.

We have built an API platform o over 2,000 different partners and all of them are using the gateways.

The technical support is very good.

The installation was not difficult.

I rate Apigee an eight out of ten.

The solution is primarily used for managing the interactions between channels, customer experience systems, and other systems.

The API management on the solution is very good. It's likely the most valuable aspect of the solution for us.

The pricing is okay.

It is possible to scale the solution.

The solution isn't really lacking any features.

The user interface could be better. It could be easier to navigate and more user-friendly.

The pricing model could be improved. Things can get expensive for larger companies, or organizations that are growing.

The solution should offer more training to partners. It would help in the understanding of the product by quite a bit.

I've been using the solution for three or four years at this point. It's been a while.

The stability of the solution is okay. We haven't run into any issues.

Larger customers typically have 14-20 users on the product.

For large transactions, the commercial model is proving to be a constraint to some of our customers. For example, they're asking, when the scale grows, the commercial option becomes expensive. Some of our customers, for example, ask for an alternative approach due to the cost of the commercial model.

That said, you can scale. It's not a challenge in terms of doing it, it's just a challenge in terms of cost.

I've never really had to contact technical support, and therefore can't really speak to their level of assistance.

Typically, if I need assistance, I turn to Google or forums and I seek help online that way.

The initial setup is straightforward. It's not overly complex. A company shouldn't run into issues setting it up and rolling it out.

I'm part of a services organization. There are various developers, and Apigee users tend to be more than 300 people from our organization. In terms of support, there are 40 people. These are split across different customer organizations.

We are an integrator and can implement the solution for our clients.

The pricing starts off okay, however, for enterprise-level organizations, or companies that are scaling, the price can rise and become costly. If you don't scale too big, the pricing is fair.

We are systems integrators. We aren't just end-users.

In general, I would rate this solution at an eight out of ten. If the pricing in relation to scaling was better, or if they offered better partner training, I would rate them higher. There aren't really any features lacking and we're largely happy with the product.