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reviewer1509828 - PeerSpot reviewer
Digital Native Product Manager at a tech services company with 51-200 employees
Real User
Feb 24, 2021
Flexible, customizable, and fairly easy to set up
Pros and Cons
  • "The developer portal is very useful to customers."
  • "The pricing of the solution could be improved upon. We'd like it if it was less costly."

What is our primary use case?

The solution is primarily used for developing and publishing internally IPA (80% of the time). The other 20% of the time the product is used to create and develop an ecosystem with various partners.

How has it helped my organization?

Our clients would best be able to speak to that. As we just assist them in the process, it's not on us to divulge such details.

What is most valuable?

The developer portal is very useful to customers.

The mediation aspect of the solution is very good.

Technical support is pretty good. We are pretty happy with their service overall.

The solution is flexible and offers good customization capabilities.

In general, the product isn't too technical.

What needs improvement?

The pricing of the solution could be improved upon. We'd like it if it was less costly.

The solution needs something that supports real-time streaming.

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Apigee
March 2026
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For how long have I used the solution?

Our customers are users of the solution; we don't use it directly.

What do I think about the scalability of the solution?

There are close to 60 users at the moment. They are from the development team, the application team, and managers mostly.

We have not spoken to our clients about increasing usage or scaling the product. I am unsure of their future plans in that regard.

How are customer service and support?

We have used technical support in the past. They have been pretty helpful. There's a mission team that deals with them mostly. I don't have much information beyond that.

Which solution did I use previously and why did I switch?

I am unsure if our clients used a different solution previously. I don't have access to that information.

How was the initial setup?

The initial setup is pretty straightforward. It's not overly complex. A company shouldn't have any issues setting everything up.

We did a hybrid deployment, the entire process took us less than a month. It's not a long, drawn-out process.

What about the implementation team?

We are consultants. We can assist our clients with the deployment process if they need help.

What's my experience with pricing, setup cost, and licensing?

The cost structure could be adjusted to make the pricing more reasonable. If they improved, likely they would ope themselves to many more markets.

What other advice do I have?

We don't directly use the solution we are a service company so we help our customers use the product. We are consultants.

I can't say which version of the solution we're using at this time.

I'd advise other organizations that you have value any solution beyond a price comparison with other API management solutions. You will need to look at APS strategies needed in the organization and the importance of creating API products. Once that strategy is laid out you can put the right resources in place. Basically, everyone needs to have a plan first before investing in an API management solution.

In terms of Apigee, more exposure of the platform to wider stakeholders will definitely help in modeling best practice principles into EPA communication and evolution.

I would rate the product at a nine out of ten.

There's always room for improvement. However, it's not heavily technical. There's a lot of flexibility for developers to bring in customization. It's not rigid. If you have a team looking at APS cases, products, and you, how a corresponding APA team strategy, Apigee as a platform is very good. It's quite a comprehensive option.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Essam Younis - PeerSpot reviewer
SOA & BP Technical Manager at EJADA
Real User
Feb 7, 2021
A stable and scalable platform with good technical support
Pros and Cons
  • "The capabilities are very powerful."
  • "When there is an update on a new version or an automatic update, you have to be present and double-check that the update is reflected in the environment with no issues."

What is our primary use case?

We use Apigee to share open data for the government. It was a pilot project for one of the  government teams who wanted to start the journey of open data.

What is most valuable?

The capabilities are very powerful.

What needs improvement?

Support of integration is what is most challenging in Apigee, as well as the complexity of the components. When setting up an environment, you have many components with open-source content.

When there is an update on a new version or an automatic update, you have to be present and double-check that the update is reflected in the environment with no issues.

The implementation should be easier.

For how long have I used the solution?

We implemented Apigee six months ago.

What do I think about the stability of the solution?

Apigee is stable. We have approximately 1,000 users.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and technical support?

Technical support is very good.

How was the initial setup?

To construct the environment, can take two to three weeks.

The presentation is based on the business and can be done in three to four months.

What's my experience with pricing, setup cost, and licensing?

The iicense is subscription-based.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

It's a very good product. I would rate Apigee a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
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Buyer's Guide
Apigee
March 2026
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,076 professionals have used our research since 2012.
reviewer1028724 - PeerSpot reviewer
Global Practice Head at a tech services company with 10,001+ employees
Real User
Feb 6, 2021
Good pricing with excellent API management and has the potential to scale
Pros and Cons
  • "The pricing is okay."
  • "The user interface could be better. It could be easier to navigate and more user-friendly."

What is our primary use case?

The solution is primarily used for managing the interactions between channels, customer experience systems, and other systems.

What is most valuable?

The API management on the solution is very good. It's likely the most valuable aspect of the solution for us.

The pricing is okay.

It is possible to scale the solution.

What needs improvement?

The solution isn't really lacking any features.

The user interface could be better. It could be easier to navigate and more user-friendly.

The pricing model could be improved. Things can get expensive for larger companies, or organizations that are growing.

The solution should offer more training to partners. It would help in the understanding of the product by quite a bit.

For how long have I used the solution?

I've been using the solution for three or four years at this point. It's been a while.

What do I think about the stability of the solution?

The stability of the solution is okay. We haven't run into any issues.

What do I think about the scalability of the solution?

Larger customers typically have 14-20 users on the product.

For large transactions, the commercial model is proving to be a constraint to some of our customers. For example, they're asking, when the scale grows, the commercial option becomes expensive. Some of our customers, for example, ask for an alternative approach due to the cost of the commercial model.

That said, you can scale. It's not a challenge in terms of doing it, it's just a challenge in terms of cost.

How are customer service and technical support?

I've never really had to contact technical support, and therefore can't really speak to their level of assistance.

Typically, if I need assistance, I turn to Google or forums and I seek help online that way.

How was the initial setup?

The initial setup is straightforward. It's not overly complex. A company shouldn't run into issues setting it up and rolling it out.

I'm part of a services organization. There are various developers, and Apigee users tend to be more than 300 people from our organization. In terms of support, there are 40 people. These are split across different customer organizations.

What about the implementation team?

We are an integrator and can implement the solution for our clients.

What's my experience with pricing, setup cost, and licensing?

The pricing starts off okay, however, for enterprise-level organizations, or companies that are scaling, the price can rise and become costly. If you don't scale too big, the pricing is fair.

What other advice do I have?

We are systems integrators. We aren't just end-users.

In general, I would rate this solution at an eight out of ten. If the pricing in relation to scaling was better, or if they offered better partner training, I would rate them higher. There aren't really any features lacking and we're largely happy with the product.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1494684 - PeerSpot reviewer
Managing Consultant at a consultancy with 51-200 employees
Consultant
Jan 31, 2021
Flexible with many options, stable, and there are no issues with scalability
Pros and Cons
  • "Apigee gives you plenty of opportunities to set up your workspace depending on how you want to manage your APIs."
  • "What my clients don't like is that the on-premises solution is not being treated and maintained as well as the cloud solution."

What is our primary use case?

There are plenty of use cases. My clients were using for internal API management as well as external API management, including subscription models and pre-payment models.  Essentially, it was for using internal data and selling external data.

What is most valuable?

Apigee gives you plenty of opportunities to set up your workspace depending on how you want to manage your APIs. This is something that the majority of clients like.

What needs improvement?

What my clients don't like is that the on-premises solution is not being treated and maintained as well as the cloud solution.

I know that they are working on the integration of no-code and low-code solutions to make it more accessible to users that have no technical background. This is something that I find very interesting and they should continue working on that.

For how long have I used the solution?

I was working at a client site where Apigee was being used. I have two years of experience in this environment.

What do I think about the stability of the solution?

Stability-wise, I haven't observed any major issues with the product.

What do I think about the scalability of the solution?

It is pretty scalable and we haven't reached any limits so far. We have thousands of users. There are a few hundred active internal users, a few thousand developers, and far more external users.

How are customer service and technical support?

I haven't been involved in any interaction with support.

What's my experience with pricing, setup cost, and licensing?

I would like to see the implementation of further options for billing because as it is now, the opportunities you have in terms of a package are limited. You don't have the choice of too many billing models, which is an issue that needs to be worked on.

My clients have a monthly pricing model.

Which other solutions did I evaluate?

If you compare this to Microsoft Azure API Management, Apigee is a bit better because Microsoft has no real built-in solution.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Principal Engineer at a computer software company with 1,001-5,000 employees
Real User
Jan 14, 2021
A cloud-based API management platform that's easy to use
Pros and Cons
  • "Apigee is very easy to use, and you can code in any language."
  • "Access restrictions can be improved."

What is our primary use case?

We have an API, which I developed using multiple languages and different applications. We have a lot of applications, and they have their individual APIs. We create a proxy for those applications in Apigee, and we expose those proxies to access those APIs.

How has it helped my organization?

Apigee didn't exactly improve our organization, but it fulfilled a requirement. There are a few tools in the marketplace, but we thought Apigee was the best for our use case.

What is most valuable?

Apigee is very easy to use, and you can code in any language, like JavaScript, Java, or any other language. That's really helpful. It's cloud-based, so there's no need for any installation.

What needs improvement?

Access restrictions can be improved. For example, you can't restrict access to some people or some groups. You have to give them total access. 

For how long have I used the solution?

I've been using Apigee for about three months. 

What do I think about the stability of the solution?

Apigee is a stable solution.

What do I think about the scalability of the solution?

I think it depends on your license, but it's highly scalable.

How was the initial setup?

The initial setup is straightforward. We don't need a lot of training for the developers to start working, just a few days at most. It's very easy to start with, and the development effort is also a lot less.

What other advice do I have?

For potential users of Apigee, I'd tell them there's a free version if they want to check it out and have a trial. 

On a scale from one to ten, I would give Apigee an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Risk Management & Business Continuity Manager at STC Solutions
Real User
Nov 14, 2020
Great security with good mitigation capabilities and a straightforward setup
Pros and Cons
  • "The security provided by the solution is excellent."
  • "The integration could be improved within the solution. There is a need to pay more attention to this."

What is our primary use case?

We are using Apigee as the API gateway. We also use it for our preparation. We use the API for security and a lot of other tasks. Our customer use cases don't have any legacy systems. We're using Apigee, however, Apigee doesn't provide for a subscribe-publisher capability. It meant Kafka was just to provide the matching capabilities of Apigee. However, mainly we consider this solution as the API gateway and management system.

What is most valuable?

The security provided by the solution is excellent. 

It provides for an on-prem setup. That's very important for us. As the regulation of communication policies. To be able to provide the telecom companies that tool and install their products on-prem for easy management via cloud inside Saudi Arabia is great. 

The solution provides very good mitigation capabilities.

What needs improvement?

The integration could be improved within the solution. There is a need to pay more attention to this. 

It would be ideal if the solution could provide publishing capabilities as API middleware.

For how long have I used the solution?

We've just been using the product for a few months for a new project we are working on. It hasn't been that long.

What do I think about the stability of the solution?

The solution provides a very stable solution for us.

What do I think about the scalability of the solution?

Our mother company has been using Apigee for maybe five years now. I talk with them about making assessments for selecting an API gateway solution. They didn't have any issues with scalability or monitoring. Apigee was perfect for them. We didn't face any issue with it in terms of scalability or even tenability. It's very easy to scale. 

As an integrator, we have about five different clients who use this solution. They have a different number of users.

How are customer service and technical support?

The technical support for the solution is pretty good. We're satisfied with the level of support Google provides. They are knowledgeable and responsive.

How was the initial setup?

The initial setup isn't complex. The setup configuration offers a very simple approach for developing and deploying services in Apigee. It's straightforward. It's easy for our developers to apply a lot of services while offering a faster time to market.

What's my experience with pricing, setup cost, and licensing?

Apigee is not cheap. It's expensive. At the same time, our company is already buying an enterprise license so any company inside the group can use it. In general, however, it's pricey.  

What other advice do I have?

We're just a customer. We don't have a business relationship with Google.

Overall, I would rate the solution nine out of ten.

Whether of not this is a good solution for a company depends on a lot of criteria. The budget itself needs to be considered, for example. Apigee is perfect. They provide good support. People from Google are very cooperative as well. They listen for feedback on features. 

They don't provide a partnership to just any company. You need strong criteria to get a partnership and to be able to support and feature the license. I like this, to be honest with you. That's already making our implementation easy. We're only dealing with companies that know how to do work in Apigee setup and installation and configuration and they have a long history of providing strong criteria. In general, I recommend Apigee.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software Architect at Caja Los Andes
Real User
Nov 9, 2020
Best product with central monitoring, support for industry standards, and excellent documentation
Pros and Cons
  • "The central monitoring feature is the most valuable. It also provides security for the APIs and high availability for our use cases. Apigee is the best product in the industry in comparison to other API management solutions. It helps in fast development, which is a top point. It also supports a lot of industry standards and has excellent documentation."
  • "The developer portal's adoption of the OpenAPI standard needs to be improved. In the latest version of the developer portal, they have adopted the OpenAPI standard. This feature, however, can be improved by supporting more characteristics of the OpenAPI standard."

What is our primary use case?

We implement a set of microservices. We expose different APIs and control and monitor the use of the APIs by using Apigee. We have approximately 15 developers.

What is most valuable?

The central monitoring feature is the most valuable. It also provides security for the APIs and high availability for our use cases.

Apigee is the best product in the industry in comparison to other API management solutions. It helps in fast development, which is a top point. It also supports a lot of industry standards and has excellent documentation.

What needs improvement?

The developer portal's adoption of the OpenAPI standard needs to be improved. In the latest version of the developer portal, they have adopted the OpenAPI standard. This feature, however, can be improved by supporting more characteristics of the OpenAPI standard.

For how long have I used the solution?

I have been using Apigee for approximately one year.

What do I think about the stability of the solution?

It is stable. I did a series of tests, and Apigee was excellent in the results.

What do I think about the scalability of the solution?

Scalability is very good in the SaaS version. 

How are customer service and technical support?

In general, they respond very fast and provide good service. Sometimes, they take longer to respond. It can take three to four days.

Which solution did I use previously and why did I switch?

We didn't use any API management solution.

How was the initial setup?

The initial setup of Apigee is very easy. However, we had a problem with the deployment of Microgateway in on-premises infrastructure. The deployment took about two to three months. 

What about the implementation team?

We worked with a partner. We have three teams for deployment. Each team has five developers. These teams also do maintenance. 

We have three people for the administration task. They do monitoring and reporting.

What's my experience with pricing, setup cost, and licensing?

We have a contract for three years. I don't know the cost.

Which other solutions did I evaluate?

We evaluated API management solutions from Oracle, IBM. Most of the solutions are similar in terms of functionality. We went for Apigee because it had more points or better ratings as per Gartner and Forrester.

What other advice do I have?

I would definitely recommend this solution. It is a good solution for masking data, using methods like RPC, and administering APIs. We plan to continue using this solution. We have legacy systems in our company, and we need to move to new technologies. We plan to create developer APIs for the rest of the functionality and use Apigee for API management in our company.

I would rate Apigee a nine out of ten. It is an excellent product.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1407171 - PeerSpot reviewer
Chief Architect at a tech services company with 51-200 employees
Real User
Sep 10, 2020
Lightweight and stable this solution offers a strong gateway solution
Pros and Cons
  • "It nice and easy for the clients and those using the product to access the product's help resources."
  • "Apigee is a very lightweight solution."
  • "Apigee could do more to make users aware of what is available in the add-ons."

What is our primary use case?

Primarily we do the Apigee implementations for the customer. We are more like a service company. We sell the product and consult with the clients about their needs. There are options for the API gateways and we look at the client's requirements, their budgeting, and then we deliver and install the new solution.  

What is most valuable?

Apigee makes it nice and easy for the clients and those using the product to access the product's help resources.  

What needs improvement?

It would help with Apigee if we could make a list of our assets. If the client knows more about all the extensions they can use to work with through the Google cloud and we have an extensions database it would be easier to let them know what is available and we could do more to recommend Apigee for all different kinds of customer needs.  

For how long have I used the solution?

I have been working with Apigee at this company for the past three years.  

What do I think about the stability of the solution?

The stability of the product is not an issue.  

What do I think about the scalability of the solution?

We have not had any issues with the product scalability.  

How are customer service and technical support?

We are actually partners with Google, so we get the best support from them.  

Which solution did I use previously and why did I switch?

I did have some previous experience with other products in this category before Apigee, like MuleSoft. The main differences between Apigee and MuleSoft are that Apigee is more lightweight and the licensing is also lesser than the MuleSoft. Based on the use case of big clients, the ones who want more services can get them and because the Apigee solution is more lightweight it offers more possibilities for them to use API solutions.  

With Apigee you can bring in some adapters to work with things like business rule engines. So those might create more standardization and help make the investment in Apigee more valuable.  

How was the initial setup?

I tried to do the initial installation and setup a couple of times. It is straight forward and easy. It is just done by calling a couple of CMA (Connection Manager Agent) commands and you can get it up and running.  

What other advice do I have?

What I would recommend for clients who are considering this type of solution depends on the customer's use cases. Since we are Google partners we generally go with Apigee as the solution. But if the client insists that there has to be a lot of orchestration and other integrations need to be done, then we will go with MuleSoft.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Apigee as somewhere around an eight.  

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.