Apigee Reviews

The solution is primarily used for managing the interactions between channels, customer experience systems, and other systems.

The API management on the solution is very good. It's likely the most valuable aspect of the solution for us.

The pricing is okay.

It is possible to scale the solution.

The solution isn't really lacking any features.

The user interface could be better. It could be easier to navigate and more user-friendly.

The pricing model could be improved. Things can get expensive for larger companies, or organizations that are growing.

The solution should offer more training to partners. It would help in the understanding of the product by quite a bit.

I've been using the solution for three or four years at this point. It's been a while.

The stability of the solution is okay. We haven't run into any issues.

Larger customers typically have 14-20 users on the product.

For large transactions, the commercial model is proving to be a constraint to some of our customers. For example, they're asking, when the scale grows, the commercial option becomes expensive. Some of our customers, for example, ask for an alternative approach due to the cost of the commercial model.

That said, you can scale. It's not a challenge in terms of doing it, it's just a challenge in terms of cost.

I've never really had to contact technical support, and therefore can't really speak to their level of assistance.

Typically, if I need assistance, I turn to Google or forums and I seek help online that way.

The initial setup is straightforward. It's not overly complex. A company shouldn't run into issues setting it up and rolling it out.

I'm part of a services organization. There are various developers, and Apigee users tend to be more than 300 people from our organization. In terms of support, there are 40 people. These are split across different customer organizations.

We are an integrator and can implement the solution for our clients.

The pricing starts off okay, however, for enterprise-level organizations, or companies that are scaling, the price can rise and become costly. If you don't scale too big, the pricing is fair.

We are systems integrators. We aren't just end-users.

In general, I would rate this solution at an eight out of ten. If the pricing in relation to scaling was better, or if they offered better partner training, I would rate them higher. There aren't really any features lacking and we're largely happy with the product.

We are using Apigee as the API gateway. We also use it for our preparation. We use the API for security and a lot of other tasks. Our customer use cases don't have any legacy systems. We're using Apigee, however, Apigee doesn't provide for a subscribe-publisher capability. It meant Kafka was just to provide the matching capabilities of Apigee. However, mainly we consider this solution as the API gateway and management system.

The security provided by the solution is excellent. 

It provides for an on-prem setup. That's very important for us. As the regulation of communication policies. To be able to provide the telecom companies that tool and install their products on-prem for easy management via cloud inside Saudi Arabia is great. 

The solution provides very good mitigation capabilities.

The integration could be improved within the solution. There is a need to pay more attention to this. 

It would be ideal if the solution could provide publishing capabilities as API middleware.

We've just been using the product for a few months for a new project we are working on. It hasn't been that long.

The solution provides a very stable solution for us.

Our mother company has been using Apigee for maybe five years now. I talk with them about making assessments for selecting an API gateway solution. They didn't have any issues with scalability or monitoring. Apigee was perfect for them. We didn't face any issue with it in terms of scalability or even tenability. It's very easy to scale. 

As an integrator, we have about five different clients who use this solution. They have a different number of users.

The technical support for the solution is pretty good. We're satisfied with the level of support Google provides. They are knowledgeable and responsive.

The initial setup isn't complex. The setup configuration offers a very simple approach for developing and deploying services in Apigee. It's straightforward. It's easy for our developers to apply a lot of services while offering a faster time to market.

Apigee is not cheap. It's expensive. At the same time, our company is already buying an enterprise license so any company inside the group can use it. In general, however, it's pricey.  

We're just a customer. We don't have a business relationship with Google.

Overall, I would rate the solution nine out of ten.

Whether of not this is a good solution for a company depends on a lot of criteria. The budget itself needs to be considered, for example. Apigee is perfect. They provide good support. People from Google are very cooperative as well. They listen for feedback on features. 

They don't provide a partnership to just any company. You need strong criteria to get a partnership and to be able to support and feature the license. I like this, to be honest with you. That's already making our implementation easy. We're only dealing with companies that know how to do work in Apigee setup and installation and configuration and they have a long history of providing strong criteria. In general, I recommend Apigee.

We are using Apigee as our API gateway.

The most valuable features are scalability and technical support.

The definition of the APIs should improve because you can't easily validate the inputs and outputs. Better functionality for validating inputs and outputs would be helpful.

I have been using Apigee for four years.

We are working with a SaaS model and we install the on-premises model version also.

Apigee is a very stable product.

The scalability is incredible. We make an average of 22 million API calls.

We have less than ten people who are developers.

We have plans to increase usage in the future.

The technical support is very good and we are satisfied with it. They respond very quickly and I like it.

I have used several solutions previously, such as IBM API Connect, WSO2 API Manager, and many other API solutions.

It is not suited for small companies. It's expensive.

For a bank, it would not be expensive, but to implement this solution for a smaller company such as an insurance company, it would be too expensive.

The pricing is complicated and not flexible.

The older versions are more suited for small to medium-sized companies. You can no longer pay €20,000 per year.

This is a very good API tool.

I think that this solution is very good in some use cases but not very good for some small companies. It can be complicated for licensing and pricing. This is a product that I can recommend otherwise.

I would rate this solution an eight out of ten.

Apigee has many features in their feature bucket. When you get in touch with their sales team for sure you’ll get to know these :). Some which I liked most and which makes this product stand out are:

Developer portal

It is a Drupal-based portal for onboarding of developers and catering your API documentation. They have this feature called Smart Docs, which allows developers to not only get to know the API documentation but directly make the request and see the response. They have the ability to consume OpenAPI specs formerly know as Swagger Spec. Considering the fact that it is based on Drupal, the portal gives you damn good control on the documentation, content delivery, and developer onboarding. With a little customization, you can integrate any kind of workflow into this portal.

Monetization

Monetization is another good feature which provides a revenue model around your APIs. Many of the enterprises are looking for these kinds of options, get their offerings as API and generate revenue out of it. Apigee provides a complete end-to-end solution for monetization of your APIs. They have different revenue models and packaging models such as freemium, hit rate, revenue sharing and your custom models based on your transactions criteria. Get to know this in more details at http://docs.apigee.com/monetiz...

Analytics

This another great feature of the platform. They capture the details of all the incoming and outgoing traffic of your APIs. Based on 300+ default dimensions you can generate beautiful and insightful reports on usage and consumption of APIs. This can also be used to find out performance and errors troubleshooting. They have default reports for proxy performance, target performance, error analysis, cache performance, latency analysis, developer engagement and traffic composition. On top of these, you can generate custom reports based on the dimensions captured by Apigee.

Another feature of analytics is that you can add your own dimensions and do business analytics on top of API analytics. Being acquired by Google, we can expect that Google will add some good features around it or maybe they will push this component to Google’s analytics engine. All of the analytics data is exposed as APIs so you can consume this in your programs and develop any kind of workflows or applications around it. Dig into it at http://docs.apigee.com/analytics-services/content/analytics-services-overview.

BaaS

BaaS is based on Apache’s Usergrid, which provides a back end as a service. This is a No-SQL database and gives you ample flexibility with a RESTful interface for data storage. Apart from being a data store BaaS also has features, such as push notification, geolocation, docial graphs and RBAC user management. This is a wholistic back end for any mobile app. Get to know more on this at http://docs.apigee.com/app-ser...

This platform has opened the doors for a different line of business altogether. We are now able to monetize our features and deliver them easily through APIs. Since the advent of mobile and IoT, we are focusing on providing an easy interface for third parties and developers, and Apigee has given us a head start in that direction.

The installation and management of this product are still a clumsy task. They are developing the monitoring feature based on influx DB and Grafana, but it still has a way to go before it can be used in a production environment. The documentation for OPDK on different component integration is not available or not sufficient. Since it is based on various open sourced projects, we might have to depend on the fixes provided by those components rather than Apigee directly fixing the issues.

I have used this product for more than 2 years.

I have worked with versions 14.16.05 to 14.17.01. The latest version as of this writing is 14.17.05 which brings in many good features and some fixes and security patches. The details of this version can be found out at their release notes page. http://docs.apigee.com/release-notes/content/apigee-release-notes

This a stable solution as long as you don’t meddle with the topology of your installation. You have to follow the strict start and stop sequences in case you need to add or remove some nodes.

This is an easily scalable product based on your needs and loads on the system. Almost all components can be scaled horizontally which gives it an edge over other options available in this domain. However, you will have to make sure that you follow the guidelines and strict steps, as documented by Apigee, for adding or removing the nodes for a specific component.

Technical support is really good, as long as you provide them complete details and causes of system failure. If you are a cloud customer then you might not have to deal with support as frequently, but for OPDK customers you either need to have your own technical team to manage your infrastructure or get one of the service providers to do it for you. Apigee provides complete operational and developer training programs, though they will charge you good money for these.

I haven’t quite used any other product in API domain other than Apigee. Although I have worked once with Akana, it was for a different use case altogether.

The setup is completely dependent on what you choose. If you go for the on-cloud version there is no setup needed. Within a week your API development will kick in and you can see the system live.

But for OPDK customers this will be a tedious task. They have some pre-requisites such as firewalls that need to be opened and, based on what topology you want, what is your expected use of the platform and how you want to mold it as per your enterprise security guidelines. These will govern the installation and initial setup of the platform.

Based on your usage of the APIs you can take a decision to go with either an on-cloud or OPDK version. Get in touch with the sales representatives of Apigee.

For on-premise, they usually offer Enterprise plans with different licensing options. Apigee also has a tie-up with SAP where SAP sells Apigee on-premise and On-cloud versions. Apart from rebranding SAP, it also adds some security from the SAP software delivery front. If you are looking to get an API platform and have Apigee as an option, then do evaluate your usage and requirements, as Apigee provides great features based on your requirements.
Check out the pricing and features details at https://apigee.com/api-management/#/pricing.

Set goals for future enhancement and extensions as this platform provides a lot of features that you can leverage to build different lines of business. Start with a small or medium scale topology and, based on the analysis of platform usage, you can always scale it to your need.

Apigee is among the leaders in API platforms. They have been in the API field since the time it was introduced. Constant innovation and introduction of new features into the product faster than the competition makes them one of the leaders. Also, now that Apigee is part of Google, we can foresee a good road map ahead for this platform. For sure, Google will have their input regarding the features and will try to make it more compatible with Google’s existing infrastructure such as Google Engine and Google Cloud Platform.

Apigee is a platform for developing and managing APIs.

Overall the solution works well, it is one of the best solutions on the market. There is plenty of support documentation available.

The Apigee cloud admin UI could be more user-friendly by adding a few more features.

I have been working with Apigee for one and a half years.

The solution is highly stable.

We have built an API platform o over 2,000 different partners and all of them are using the gateways.

The technical support is very good.

The installation was not difficult.

I rate Apigee an eight out of ten.

There are plenty of use cases. My clients were using for internal API management as well as external API management, including subscription models and pre-payment models.  Essentially, it was for using internal data and selling external data.

Apigee gives you plenty of opportunities to set up your workspace depending on how you want to manage your APIs. This is something that the majority of clients like.

What my clients don't like is that the on-premises solution is not being treated and maintained as well as the cloud solution.

I know that they are working on the integration of no-code and low-code solutions to make it more accessible to users that have no technical background. This is something that I find very interesting and they should continue working on that.

I was working at a client site where Apigee was being used. I have two years of experience in this environment.

Stability-wise, I haven't observed any major issues with the product.

It is pretty scalable and we haven't reached any limits so far. We have thousands of users. There are a few hundred active internal users, a few thousand developers, and far more external users.

I haven't been involved in any interaction with support.

I would like to see the implementation of further options for billing because as it is now, the opportunities you have in terms of a package are limited. You don't have the choice of too many billing models, which is an issue that needs to be worked on.

My clients have a monthly pricing model.

If you compare this to Microsoft Azure API Management, Apigee is a bit better because Microsoft has no real built-in solution.

I would rate this solution an eight out of ten.

We are a telecom-based organization, so our use cases are generally based on telecom functionalities like the MF APIs. I'm a technical architect and we partner with Google. 

Apigee is a front-layer gateway and it helps to improve our overall performance.
We can repair requests and respond to vacant needs and that's a big help to us. 

Many of the features available are valuable to us including out-of-the-box policies, the vacant creation, throttling and more. We are using authentication and authorization which are also good features. 

Integration should be improved as we'd be able to use solutions such as NewSoft or Del Boomi. It would be helpful if Apigee would lower their licensing costs. I'd like to see a cloud-based solution and some new features similar to those available with TD cloud or Salesforce.

I've been using this solution for over six years. 

The solution is stable.

To date, our use cases have been limited so we haven't had significant scalability requirements. We have no plans for expanding the use of this product. 

On a number of occasions we've needed some immediate help or a quick turnaround, but the technical support response was quite slow. 

Neutral

Initially, we figured out how to deploy the solution on the job and it required some external assistance, but because we've been working with Apigee for so long, deployment is relatively easy for us these days and is carried out in-house. 

Apigee has so many servers nowadays that are based on requirements. Much of the information is available on Apigee documentation which is good. 

I rate this solution eight out of 10. 

I'm a part of a service provider company, and we basically provide all kinds of services for our customers. One of the areas for which we provide services is API management. We work a lot with Apigee, and we have experience and a good team working with Apigee.

In terms of use cases, we've created a good marketplace for one of the clients. They are a logistics company, and they have a lot of vendors and partners with whom they work. So, we have created a marketplace where the vendor's partners can integrate for their shipments and other things. They can integrate their applications into this marketplace.

We have also implemented developer portals where we do the onboarding of developers. They can create their code SDKs, etc.

Currently, we are at a customer site, and we are migrating the on-premise version H to Apigee X, which is the latest one.

The analytics function and the developer portal are the two valuable features of Apigee. The analytics part is very good, and the developer portal is quite rich in features.

The authentication mechanisms are quite easily built into Apigee, which is something that most of the other products have also now started supporting.

iPaaS is something that we would like to see. For example, MuleSoft is kind of an integrated platform as a service (iPaaS), and it provides a lot of out-of-the-box connectors and other such things. This is where Apigee lacks. I'm not sure if that's the roadmap for Apigee, but any improvements on those lines would be helpful where things become easier to implement.

It has been four to five years.

It is definitely stable. Performance-wise, we have not seen any major bottlenecks. What we have realized is that the performance is not just because of the tool itself. If you take any API management tool, the performance also depends on the way the integrations are done. So, if implemented correctly, performance is not really an issue.

With the SaaS model, scalability is there. 

It is suitable for large companies because it is a bit pricey. It is definitely not for small companies, but it might be suitable for medium companies.

We have not been in touch with them much because we mostly have done development, but they do provide good support. Their support during the initial design architecture phase is also very good. So, if you have bought the licenses, they do provide an architect to come in and define the whole architecture. That way, the support is good.

We work on multiple API management tools based on the requirement of a particular customer. We have worked on Apigee, Dotcom, MuleSoft, to name a few.

Managing an on-premise setup themselves can be a huge overhead for customers. Apigee, I believe, releases patches very frequently, and those upgrades and maintenance activities are quite an overhead. Having said that, it has good support. They provide a lot of scripts through which the installation and other things can be automated, but obviously, we have to tailor those to our needs. On-premise is definitely a little bit of overhead. We have to have a team to manage that, but now with Apigee X going on SaaS, most of the implementations are on SaaS. So, this overhead is minimized a lot, and you just have to do the configurations.

It is a bit on the expensive side. Its licensing cost is a bit high, and that's where we've seen people going back on their decisions.

In the latest version of Apigee, they've broadened the support for socket communication, which was previously missing in Apigee Hybrid.

I wouldn't recommend Apigee for simple situations because sometimes, it does become an overhead. It is overkill for simple situations. If you have very complex scenarios where you are trying to embark on a cloud journey and you still have systems on-premise or some systems are hosted on some other cloud and you want to do an integration, Apigee is really good. It provides support for the mesh architecture, and with that, it becomes quite easy.

The advice that we normally give is that when you are starting on an Apigee journey, you should not think of it just as an API management tool. We try to give it as an enterprise API platform that a large customer with different lines and businesses, such as a bank, would eventually leverage as a whole. You should not treat it in a way where only a particular group is using Apigee. It is an enterprise platform. So, you should treat it as a platform.

I would rate Apigee an eight out of 10.