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Prabhas-Mishra - PeerSpot reviewer
Software Architect at a tech services company with 10,001+ employees
Real User
Jan 27, 2022
User-friendly platform for developing and managing APIs; offers good technical support
Pros and Cons
  • "A simple platform that's easier to work with than IBM API Connect. Support for it is really good and gives it advantage over other providers."
  • "Sometimes there are glitches, which means there's still room for improvement in the platform."

What is most valuable?

One feature I found most valuable in Apigee is its simplicity. All features remain the same in all of the API tools, and I have experience with IBM API Connect and Apigee, but Apigee is easier to work with, plus the learning curve is not that steep.

Another thing I like about this solution is that the support is really good, and this gives Apigee advantage over other providers.

I like the development feature of Apigee. You will find it easier to work with Apigee than IBM API Connect.

What needs improvement?

We found a glitch in Apigee, and we raised it with them: It's the response overlapping from the API with high traffic.

They have been working on that, and they have shared a patch with us, but I'm not sure if that is publicly available for all users. It was made available to our organization: one single patch of Apigee.

For how long have I used the solution?

I've been using Apigee for over two years, and I've used it in the last 12 months.

What do I think about the stability of the solution?

This product is is stable.

Buyer's Guide
Apigee
December 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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What do I think about the scalability of the solution?

Apigee is a scalable product.

How are customer service and support?

Technical support for Apigee is very good.

Which solution did I use previously and why did I switch?

I used IBM API Connect, but found it easier to work with Apigee.

Which other solutions did I evaluate?

I evaluated IBM API Connect.

What other advice do I have?

I'm both a user and an integrator of Apigee.

We have deployments both on-premises and via cloud. We use both, like Google SaaS and the on-premises solution.

We are a consultant for different organizations. Some organizations prefer on-premises deployment, with everything on their private cloud, and this means they use the older version of Apigee. Some organizations use the latest version because they're using Google SaaS directly.

My advice to people who are looking into implementing Apigee in their organization: If it fits your budget, then it is a good product. If it fits into your ecosystem, e.g. you are in that ecosystem, not in IBM or other CA-based ones, Apigee is something you can go for. It is a good platform.

I haven't worked with CA, and there are others, e.g. MuleSoft, so I can't comment on how Apigee compares with those competitors, but compared to IBM API Connect, Apigee is a good one.

I'm rating Apigee eight over ten. There's still room for improvement, so it's an eight for me.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
reviewer1713843 - PeerSpot reviewer
Systems Architect at a consultancy with 5,001-10,000 employees
Real User
Jan 6, 2022
Great solution for exposing legacy applications.
Pros and Cons
  • "It is scalable."
  • "It would be good if the Apigee management allowed us to be able to consolidate many operations into single one for the gateway functionality."

What is our primary use case?

One of our use cases for Apigee was when we were exposing a legacy application that we were using in the past.

What needs improvement?

As of now, we have not found anything major that needs improvement. It is not something that we are heavily using, it's something that is still in the process of being adopted company wide.

Maybe securing the APIs could be a little bit more straightforward. There might be some room for improvement in the process of securing the applications that we're exposing through the API. We would like additional documentation on this or some examples of how to do it. Overall, we have had to invest more time than expected to do that setup.

It would be good if the Apigee management allowed us to be able to consolidate many operations into a single one for the gateway functionality.

For how long have I used the solution?

It has been two years that I am using Apigee.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

We have around four users.

There is a team of less than five people for deployment and maintenance.

As of now, we are going through a consolidation process within the company. Oliver Weyman is part of a larger group of companies. We are among the first ones to use it, but the plans for it are still not outlined for the next year, at least. This is something that we will finish figuring out within the next few quarters.

How are customer service and support?

Support is good.

How was the initial setup?

At the beginning the initial setup was very straightforward, but the fine tuning during the setup is something that needs some improvement. The initial setup was pretty straightforward because we were trying not to do very complicated things. The initial setup was easy. But then as we started to grow, we realized that there was some room for improvement, but overall the initial setup was easy and we liked that.

Since it initially started as a POC and then we started moving forward from there, it was not complicated. But had we started with a real life application or with more complex applications or requirements, it probably would have been more difficult for us. But the way that we decided to start and also because of the complexity level, it allowed us to go very smoothly with the first setup and deployment.

What about the implementation team?

The implementation was all internal.

What's my experience with pricing, setup cost, and licensing?

Normally the company tends to do agreements with the vendors, where we are trying to get everything in one single license so as not to add complexity to the licensing. That's what I recommend.

Which other solutions did I evaluate?

The company started evaluating solutions and we found that we have three other options. One of them was Mashery, the other one I don't remember the name, and the last one was SAP. The company decided to go for Apigee and now there are no plans to go to something else because the process that we take to evaluate and assess the solution is a very thorough process. We try to spend as much time as possible evaluating the pros and cons of the solutions and what issues might come up.

What other advice do I have?

My advice to anyone considering Apigee is to start small and then grow from there. Try not to start migrating big, meaning to consolidate many applications into one single one. I would say to start small and try to run some POCs to make sure that they understand the fine tuning. Because the initial setup was easy but the one thing that needs time is the fine tuning of the setup. That, as I said before, is something that is really important for security. The security is something that I would recommend people look at.

On a scale of one to ten, I would give Apigee a nine out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Apigee
December 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
reviewer926826 - PeerSpot reviewer
Senior Manager at a computer software company with 10,001+ employees
Real User
Nov 24, 2021
Easy to use out-of-the-box with minimal configurations
Pros and Cons
  • "Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool."
  • "Apigee is more of an entry level solution that does basic things pretty well, but if you want to go more customizable, you want to really look for another solution."

What is our primary use case?

I am API architect. We are service providers and provide API solutions to our customers.

What is most valuable?

Apigee provides out-of-the-box policies, so it is ready to use with minimal configuration to those policies. You can govern your API and manage the life cycle of the API completely with the Apigee tool.

You can use the documentation through the API portal and integrate it with the open API specification, and then design and create your API process.

When we compare Apigee with Mulesoft, we find that Mulesoft provides many out-of-box connectors to your legacy applications and it is now part of Salesforce. It was acquired by Salesforce. It has hundreds of soft connectors available and an exchange place where you can put your reusable assets. A similar kind of thing is available in Apigee as well, where developers start putting their assets which can be reused.

What needs improvement?

Right now we can create custom policies using Java scripts and other supported languages. That's the good thing. But if you are supposed to have created some APIs that are available on the market as public, it would be good if you can share it. It would give a bit more flexibility and then connect configurations that you can do on your own which are not supported by APIs.

From a connector perspective, it would be good if it could allow you to create a custom connector, or it could provide out-of-box connectors, or some in the backend. That would be great.

For how long have I used the solution?

I have been working with Apigee almost five years.

What do I think about the stability of the solution?

Apigee is an excellent product.

What do I think about the scalability of the solution?

The scalability depends on your configuration. You can make it scalable.

Other vendors are basically giving more. For example, Azure. Azure is cloud-based, so they offer many things, including client support and hosting. So if you take Azure for all your storage and hosting, then they are inclined to use their API data solution. Similarly, MuleSoft provides you many things. It is an ESB kind of service broker, so you can connect to many varieties of backends. It supports that, so they can use Mulesoft API. Apigee provides a number of out-of-the-box policies and it handles the API governance. But if are looking for an end-to-end solution, Apigee is a bit behind. But if it is combined together with Google Cloud, and if the Google cloud offerings are comparable to Azure, then probably Apigee will lead.

How are customer service and support?

Technical support is very good. In my previous company we had on-premise Apigee installed. For that we reached out to customer support. It was excellent. And while deploying it to our customer side, we reach out to them, for both Mulesoft and Apigee. And it has a very good community portal. Customers have shared their experiences troubleshooting - their challenges, issues, and resolutions. It was good.

Which solution did I use previously and why did I switch?

We have used Mule API, Mule API Gateway, and API Manager.

How was the initial setup?

The initial setup is pretty simple.

It provides some sort of integral service communication support. We have a multiple API proxy with multiple APIs currently deployed. So if API A is calling API B, and API B is calling API C, if that left to right communication is also available in API B, for that we have to use some kind of service tool. That is also available inside Apigee.

What other advice do I have?

Apigee is more of an entry level solution that does basic things pretty well, but if you want to go more customizable, you want to really look for another solution.

My general advice is, suppose you have minimal organizational and transformation requirements, and you have an all HCTP backend with no processing required, then definitely you should go for Apigee, because Apigee provides all those things out of the box. It can protect your backend from any penetration threat and you can integrate it with your identity provider for security. All those things are provided by Apigee. Suppose you have very, very little request response, it does not require much transformation. In that case, you can use Apigee. But if it requires a huge transformation and lots of calculations and business logic is involved, in that case, you have to go for where you can write your custom logic, so for that you should go for a Mulesoft kind of solution.

On a scale of one to ten, I would give Apigee an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Product Manager at a university with 1,001-5,000 employees
Real User
Nov 17, 2021
More scalable than WSA-2, but also more pricey and does not come with a partnership model
Pros and Cons
  • "Apigee has better scalability than WSA."
  • "Unlike WSA, Apigee does not have a partnership model, something which makes it a bit easier for companies such as ours to go with the former solution."

What needs improvement?

If the budget is not a concern then I will choose to go with Apigee over WSA-2, but if it is then I would prefer the latter solution. Apigee is quite pricey. The price is a thorny issue as there is little room for negotiation. 

Unlike WSA, Apigee does not have a partnership model, something which makes it a bit easier for companies such as ours to go with the former solution. 

While I cannot comment definitively on the partnership issue, as the company has yet to get back to me, I can say that this issue and the one of the pricing are why I choose to rate the solution as a six out of ten. 

What do I think about the stability of the solution?

The stability is fine. 

What do I think about the scalability of the solution?

Apigee has better scalability than WSA. 

How are customer service and support?

While the technical support seems fine, I cannot comment on this with certainty, as we did not go ahead with implementation of the solution. Had we gone ahead with a partnership with Apigee, then I would be in a better position to do so. 

What's my experience with pricing, setup cost, and licensing?

If the budget is not a concern then I will choose to go with Apigee over WSA-2, but if it is then I would prefer the latter solution. Apigee is quite pricey. The price is a thorny issue as there is little room for negotiations.

Which other solutions did I evaluate?

If the budget is not a concern then I will choose to go with Apigee over WSA-2, but if it is then I would prefer the latter solution. Apigee is quite pricey. The price is a thorny issue as there is little room for negotiations.

Unlike WSA, Apigee does not have a partnership model, something which makes it a bit easier for companies such as ours to go with the former solution.

Apigee has better scalability than WSA. 

What other advice do I have?

We are customers of Apigee.

I rate Apigee as a six out of ten because of its pricing. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior IT Supervisor at a hospitality company with 10,001+ employees
Real User
Oct 27, 2021
Solid, stable product for home use but the user interface needs some work
Pros and Cons
  • "I use it because it's simple, it automatically updates, and It hasn't given me any issues."
  • "Apigee's user interface could be more straightforward and have more options. Also, it would be nice if it were ready to work out of the box without so much configuration."

What is our primary use case?

I use it at home to scan my local drive for malware or viruses. 

What is most valuable?

I like Apigee's automatic plates.

What needs improvement?

Apigee's user interface could be more straightforward and have more options. Also, it would be nice if it were ready to work out of the box without so much configuration. Regarding features I'd like to see, they could add self-recovery from the last hour, the last day, etc.

For how long have I used the solution?

I've used Apigee for around five years.

What do I think about the stability of the solution?

The stability and performance are both pretty good. However, I have an FFD disc, so I don't see the scans anymore. They're all done overnight.

What do I think about the scalability of the solution?

The version I'm using isn't scalable. It's not the professional version. 

How are customer service and support?

I have never called Apigee support. I haven't had any issues.

How was the initial setup?

Installing Apigee is very simple and only takes two or three minutes.

What's my experience with pricing, setup cost, and licensing?

The home version is completely free.

What other advice do I have?

I rate Apigee seven out of 10. It's a good tool, but not a fantastic tool. I use it because it's simple, it automatically updates, and It hasn't given me any issues. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1511976 - PeerSpot reviewer
Sr. Solution Architeect at a tech services company with 501-1,000 employees
Real User
Jul 26, 2021
Very functional with a lot of flexibility
Pros and Cons
  • "Great flexibility with its features."
  • "Could be more user friendly."

What is our primary use case?

We are customers of Apigee. 

What is most valuable?

This solution offers a lot of flexibility in its features. Other tools like IBM Data Power have limited capability when it comes to features like data control, VPN management and monitoring. 

What needs improvement?

I think the portal could offer a better user experience. It's functional and does what it's supposed to but it's not user friendly. I'd also like to see better routing features. Currently routing is limited and the setup is complicated. From a VPN management perspective, I think we would like to have more user training available, particularly for advanced users, without having to pay. There is generally a learning curve for advanced usage and configuration, and troubleshooting is a steeper curve. Whenever we have an issue, we're dependent on support. We'd like our personnel to be better trained by Apigee so we can handle issues in-house. 

For how long have I used the solution?

I've been using this solution for six months. 

What do I think about the stability of the solution?

The solution is stable and, from an enterprise perspective, it can handle volume which is important for us. 

How are customer service and technical support?

We have good support from Google. They provide onsite support and everything is available to us. We are happy with the support.

How was the initial setup?

The initial setup is quite easy. 

What other advice do I have?

I recommend this solution. Apigee offers a month free usage so you can play around and explore the product and then make a decision. We had a good opportunity to test things out before purchasing the solution. 

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Lead - Integration/Middleware at a financial services firm with 10,001+ employees
Real User
Feb 27, 2021
A very stable platform with automated installation and useful proxy, security, and traffic control features
Pros and Cons
  • "We have been using Apigee mostly for proxy FGIs. We also use its security features as well as traffic control features."
  • "In terms of the functionalities of a typical API gateway, Apigee is actually doing its job, but when it involves integration with backend applications, which some gateways have, I don't believe it has this functionality. You have to do Java or do some other low-level coding before you are able to do the integration. Apigee has a lot of components, which means that management will be a bit difficult. It probably has ten different components, and all of these components leverage open-source utilities, such as NGINX. When those open-source vendors upgrade their utility, Apigee usually lags behind because they need to do a lot of tests and any required development in their own platform. They need to do rigorous testing to make sure that nothing breaks. Because of that, it takes them a while to upgrade whatever components have been upgraded by the open-source vendor that owns the utility. We've been chasing them for a particular upgrade for well over a year and a half, and they have not done that upgrade. It is creating a security risk for us as an enterprise, but that upgrade has not been done, even though the open-source vendor, the owner of the utility, has upgraded it a long time ago."

What is our primary use case?

I'm a developer as well as an architect. We have internal clients as well as external clients. We have other teams within the enterprise that use this platform. They do development, and sometimes, we do development for them. Then we host these solutions in the same infrastructure. We also have external clients who want to integrate their applications with us.

How has it helped my organization?

We've been having point-to-point connections with external vendors. It has actually helped us to be able to integrate our internal applications with external vendors. It is more like a single point of entry into the enterprise. Initially, we used to have the vendor directly interact with the application owners, but now, we come in between as an integration partner for external vendors. All integration has to go through us, which makes management as well as security simpler.

What is most valuable?

We have been using Apigee mostly for proxy FGIs. We also use its security features as well as traffic control features.

What needs improvement?

In terms of the functionalities of a typical API gateway, Apigee is actually doing its job, but when it involves integration with backend applications, which some gateways have, I don't believe it has this functionality. You have to do Java or do some other low-level coding before you are able to do the integration.

Apigee has a lot of components, which means that management will be a bit difficult. It probably has ten different components, and all of these components leverage open-source utilities, such as NGINX. When those open-source vendors upgrade their utility, Apigee usually lags behind because they need to do a lot of tests and any required development in their own platform. They need to do rigorous testing to make sure that nothing breaks. Because of that, it takes them a while to upgrade whatever components have been upgraded by the open-source vendor that owns the utility. We've been chasing them for a particular upgrade for well over a year and a half, and they have not done that upgrade. It is creating a security risk for us as an enterprise, but that upgrade has not been done, even though the open-source vendor, the owner of the utility, has upgraded it a long time ago.

For how long have I used the solution?

We've been using this solution for four years.

What do I think about the stability of the solution?

It has been a very stable platform. We've not really had any production issues. We've not had any issues where the production environment went down, and we were not able to use it at all. 

How are customer service and technical support?

We've not really had so many issues. Whenever we had issues, sometimes, they responded quickly, and sometimes, it took them a while to get back to us, but it has not really affected the business because we usually have development issues or issues that don't cause an outage. 

How was the initial setup?

It is not straightforward. It has multiple components, so setting it up is not straightforward, but the good thing about this is that they have automated a lot of the setup. It comes as an appliance or in RPM packages that you can install at specific locations in the operating system. So, its installation is easy because it has been automated.

What other advice do I have?

Because of the multiple components it has, if you are trying to implement this in your environment, you need people who are experienced in most of these open-source utilities, such as NGINX, Drupal, OpenAL, etc. You would require someone knowledgeable in those utilities to be able to support the environment.

I would rate Apigee an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Essam Younis - PeerSpot reviewer
SOA & BP Technical Manager at a computer software company with 1,001-5,000 employees
Real User
Feb 7, 2021
A stable and scalable platform with good technical support
Pros and Cons
  • "The capabilities are very powerful."
  • "When there is an update on a new version or an automatic update, you have to be present and double-check that the update is reflected in the environment with no issues."

What is our primary use case?

We use Apigee to share open data for the government. It was a pilot project for one of the  government teams who wanted to start the journey of open data.

What is most valuable?

The capabilities are very powerful.

What needs improvement?

Support of integration is what is most challenging in Apigee, as well as the complexity of the components. When setting up an environment, you have many components with open-source content.

When there is an update on a new version or an automatic update, you have to be present and double-check that the update is reflected in the environment with no issues.

The implementation should be easier.

For how long have I used the solution?

We implemented Apigee six months ago.

What do I think about the stability of the solution?

Apigee is stable. We have approximately 1,000 users.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and technical support?

Technical support is very good.

How was the initial setup?

To construct the environment, can take two to three weeks.

The presentation is based on the business and can be done in three to four months.

What's my experience with pricing, setup cost, and licensing?

The iicense is subscription-based.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

It's a very good product. I would rate Apigee a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.