We use Apigee in health care, where multiple databases and applications need API. So far, there has been no standardization, but in the near future, there will be standardization towards the FHIR, which will drive interoperability and integration.
Consulting Chief Information Officer at Tippingedge
An easy-to-use solution that provides good stability and technical support
Pros and Cons
- "Apigee is an easy-to-use solution."
- "The solution’s scalability could be improved."
What is our primary use case?
What is most valuable?
Apigee is an easy-to-use solution.
What needs improvement?
The solution’s scalability could be improved.
What do I think about the stability of the solution?
Apigee is a stable solution.
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January 2025
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How are customer service and support?
The solution’s technical support is good.
How was the initial setup?
It is easy to deploy Apigee from one vendor, but if you are talking about multiple APIs, then it becomes complex. Then, you have to wait for the standardization efforts.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing could be more competitive.
What other advice do I have?
Apigee is used by one of the largest healthcare groups, which has over 50 hospitals, and each hospital has 50 to 60 applications.
I would recommend Apigee to other users.
Overall, I rate Apigee a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Cloud Architect (AWS, GCP, Azure), FullStack, Data Architect at SID GLOBAL SOLUTIONS LLC
Helps us to build, manage, and run the APIs
Pros and Cons
- "The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products."
- "I would like to see better integration and some architectural improvements in future releases of the solution."
What is our primary use case?
My company works mainly in the BFSI domain. The tool helps us to build, manage, and run the APIs.
What is most valuable?
The tool is one of the earliest API management products and is good. It reduces the Time To Market aspects of products.
What needs improvement?
I would like to see better integration and some architectural improvements in future releases of the solution.
For how long have I used the solution?
I have been working with the solution for more than six years.
What do I think about the stability of the solution?
The product is stable and I would rate its stability a nine of ten.
What do I think about the scalability of the solution?
I would rate the product's scalability an eight out of ten.
How are customer service and support?
Google's tech support team is helpful in terms of knowledge transfer.
How would you rate customer service and support?
Positive
How was the initial setup?
The tool's setup is very simple. You would need around 50 people to maintain the solution.
What was our ROI?
The tool offers good returns on investment.
What's my experience with pricing, setup cost, and licensing?
The product's pricing is fair. You need to pay additional costs for the support.
What other advice do I have?
I would rate the product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Apigee
January 2025
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Senior Principal Architect at a real estate/law firm with 5,001-10,000 employees
Deployment made simple, diversified licenses for your business in mind, with high scalability
Pros and Cons
- "The most valuable feature is the API gateway."
- "I have heard there maybe be some security issues that need to be addressed. If this is the situation I would encourage taking a look at the security matters."
What is our primary use case?
We want to sell API products and if you want to market the API product that you are building, then definitely you can go for the Apigee or any API product, but if you are in Google Cloud, definitely you can go for Apigee because only Apigee offers current cloud.
What is most valuable?
The most valuable feature is the API gateway.
What needs improvement?
I have heard there maybe be some security issues that need to be addressed. If this is the situation I would encourage taking a look at the security matters.
For how long have I used the solution?
I have been using Apigee for the past two years.
What do I think about the stability of the solution?
There is good stability with Apigee
What do I think about the scalability of the solution?
Apigee is scalable and we have around one thousand customers currently.
How are customer service and support?
Technical support is good with everything.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is extremely straightforward and not complex at all.
What about the implementation team?
You can do the deployment usually in one month with the documentation provided and it can be done in-house.
What's my experience with pricing, setup cost, and licensing?
Apigee has several different licenses you can obtain depending on your needs.
Which other solutions did I evaluate?
Previously, I had used IBM Data Power.
What other advice do I have?
I would rate Apigee an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SOA & BP Technical Manager at EJADA
A stable and scalable platform with good technical support
Pros and Cons
- "The capabilities are very powerful."
- "When there is an update on a new version or an automatic update, you have to be present and double-check that the update is reflected in the environment with no issues."
What is our primary use case?
We use Apigee to share open data for the government. It was a pilot project for one of the government teams who wanted to start the journey of open data.
What is most valuable?
The capabilities are very powerful.
What needs improvement?
Support of integration is what is most challenging in Apigee, as well as the complexity of the components. When setting up an environment, you have many components with open-source content.
When there is an update on a new version or an automatic update, you have to be present and double-check that the update is reflected in the environment with no issues.
The implementation should be easier.
For how long have I used the solution?
We implemented Apigee six months ago.
What do I think about the stability of the solution?
Apigee is stable. We have approximately 1,000 users.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and technical support?
Technical support is very good.
How was the initial setup?
To construct the environment, can take two to three weeks.
The presentation is based on the business and can be done in three to four months.
What's my experience with pricing, setup cost, and licensing?
The iicense is subscription-based.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
It's a very good product. I would rate Apigee a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Principal Engineer at a computer software company with 1,001-5,000 employees
A cloud-based API management platform that's easy to use
Pros and Cons
- "Apigee is very easy to use, and you can code in any language."
- "Access restrictions can be improved."
What is our primary use case?
We have an API, which I developed using multiple languages and different applications. We have a lot of applications, and they have their individual APIs. We create a proxy for those applications in Apigee, and we expose those proxies to access those APIs.
How has it helped my organization?
Apigee didn't exactly improve our organization, but it fulfilled a requirement. There are a few tools in the marketplace, but we thought Apigee was the best for our use case.
What is most valuable?
Apigee is very easy to use, and you can code in any language, like JavaScript, Java, or any other language. That's really helpful. It's cloud-based, so there's no need for any installation.
What needs improvement?
Access restrictions can be improved. For example, you can't restrict access to some people or some groups. You have to give them total access.
For how long have I used the solution?
I've been using Apigee for about three months.
What do I think about the stability of the solution?
Apigee is a stable solution.
What do I think about the scalability of the solution?
I think it depends on your license, but it's highly scalable.
How was the initial setup?
The initial setup is straightforward. We don't need a lot of training for the developers to start working, just a few days at most. It's very easy to start with, and the development effort is also a lot less.
What other advice do I have?
For potential users of Apigee, I'd tell them there's a free version if they want to check it out and have a trial.
On a scale from one to ten, I would give Apigee an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director System Architecture at a comms service provider with 5,001-10,000 employees
Highly available, easy to configure and use, and it includes disaster recovery
Pros and Cons
- "Anyone with basic knowledge can build an API."
- "Apigee is demanding on the infrastructure so the setup cost is very high for an on-premises deployment."
What is our primary use case?
We are a solution provider and this is one of the products that we implement for our clients. We also it it ourselves.
Our use case involves accessing functions on our backend systems through a portal used on mobile devices. The app on the mobile device uses the internet portal, and we have the API as a security layer to pass the functions through to the backend.
What is most valuable?
It is very easy to implement and the configuration of the API is very simple.
It is easy to upload a Swagger file and build an API.
The user interface for building APIs is very simple. Anyone with basic knowledge can build an API.
Disaster recovery capabilities are included.
What needs improvement?
Apigee is demanding on the infrastructure so the setup cost is very high for an on-premises deployment.
For how long have I used the solution?
We have been working with Google Apigee for almost one year.
What do I think about the stability of the solution?
Apigee has high availability and we have not faced any problems in regards to stability.
What do I think about the scalability of the solution?
We have not had to scale as of yet. Our license allows for 125 million messages and we have not yet reached that stage.
How are customer service and technical support?
We have been in contact with technical support and we are fully satisfied. I would say that they go out of their way to support us. For a priority-one issue, Google commits to having it resolved within 24 hours.
There are also community blogs where you can find other people that are working with it. These are independent sources and people where we can get information about implementation as well as customization.
A new version is released every six months and if we don't upgrade in one and a half years, the old version will be deprecated or be out of support. For example, they recently upgraded the Edge UI. The old one was not integrating with Active Directory to allow for centralized control of users. However, the new one requires authentication from ADFS before implementing it, which was a feature that was previously lacking.
How was the initial setup?
The entire set of documentation is available online. You can follow it step-by-step to install the application.
What about the implementation team?
We have an in-house team that handles deployment and maintenance.
It is administered by two people and we have another person to handle the analytics.
What's my experience with pricing, setup cost, and licensing?
The cost of the licensing is based on the number of API calls that are made. This is good because we don't pay for the number of nodes that we are installing. They also do not charge you for non-production transactions, which is extremely good.
Everything else is included as a package. For example, ZooKeeper, Cassandra, and PostgreSQL are part of the product, so we don't need to purchase any additional licenses apart from the OS.
Which other solutions did I evaluate?
We had evaluated Software AG at the same time as Apigee. The initial setup cost for an on-premises deployment of Software AG is less than that of Apigee. For example, if I require four cores to operate Apigee then it would be a two-core system for Software AG.
We chose Apigee because of its high availability and disaster recovery. Google Apigee uses ZooKeeper with an unstructured Cassandra database. This is different from Software AG, which uses a structured database like Oracle. Having to purchase Oracle licenses increases the cost.
What other advice do I have?
My advice for anybody who is considering Apigee is that it is has a very easy and intuitive GUI to build APIs, and I can also import Swagger files. It is built on a high availability model, so if anything goes down then another node will automatically take over. We can build an active-active across the DR site.
The primary site is active, the DR site is active, and they are synchronized. It is easy to build, customize, install, and implement.
The support is also extremely good. We get immediate responses and support is available every day of the week. Google commits on the resolution time for priority-one issues as 24 hours. No other software today can commit to resolution time. I have only seen such a service with Google Apigee.
Overall, I am satisfied with this product and it is aligned to all of my needs.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Software Engineer at a tech vendor with 10,001+ employees
Has many API management features and is useful in developing a new proxy
Pros and Cons
- "Apigee makes proxy management very simple."
- "The account simplification process can be improved."
How has it helped my organization?
Apigee brings a lot of projects, including development projects. For example, when an oil company is swiping a card in the palm station for payment of oil. As it swipes, it hits the database, and Apigee manages the entire process with the help of dedicated proxies. Managing those proxies is very easy, and Apigee makes proxy management very simple.
What is most valuable?
We have found APA management and API health monitoring valuable.
What needs improvement?
The solution can be improved by simplifying the account creation process.
For how long have I used the solution?
We have been using the solution for a year and a half and are currently using version eight.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, and multiple users utilize it in our organization.
How are customer service and support?
I rate customer service and support as six out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously did not use any other solutions.
How was the initial setup?
I rate the complexity of the initial setup as medium. The deployment method is based on the company's contract, and approximately ten people are required for deployment.
What was our ROI?
We have seen a return on investment.
What other advice do I have?
I rate the solution a seven out of ten. The solution is good, but the account simplification process can be improved. I advise users considering this solution to go for it because it has many API management features, including the health log error-finding tool and developing a new proxy.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Technology Specialist at a computer software company with 5,001-10,000 employees
An API management tool with a good rate-limiting policy feature, but documentation could be better
Pros and Cons
- "I like implementing different policies, for example, rate-limiting policy."
- "More documentation on the Open Banking Standard will help."
What is our primary use case?
We are working on some client POC where we have all the workloads deployed on Google Cloud. We wanted a gateway that was more like an API Management tool. We wanted to manage all our APIs centrally in one place. For example, we can route the traffic. We can limit, we can perform throttling, we can have the security checks like the authentication mechanism implemented centrally. We can also have a reverse proxy to our service endpoint.
What is most valuable?
I like implementing different policies, for example, rate-limiting policy. We can create a custom rate-limiting policy, and we can have an application-specific rate-limiting policy. That's what we're implementing or using, and I like that feature.
What needs improvement?
More documentation on the Open Banking Standard will help. For example, WSO2 supports the Open Banking API, but I can't find relevant documentation from Apigee. I'm not sure whether Apigee even supports the Open Banking Standard. If they do, then I think they have left out the documentation for that. For example, WSO2 has extensive documentation and training available to everyone. In that sense, I think, Apigee can improve.
For how long have I used the solution?
I've been using Apigee for a few months.
What do I think about the stability of the solution?
It's a stable product. It's easy to manage, and we have implemented it for our production deployment.
What do I think about the scalability of the solution?
Apigee is a scalable solution.
How are customer service and technical support?
I never tried reaching out to tech support because the documentation is good. The documentation is available, and there is some training available on Udemy and the product site. These nicely describe how to deploy or set up different policies, which was enough for us.
How was the initial setup?
The installation is straightforward. You just need to get a license for Apigee and then configure the reverse proxy. Once you have the reverse proxy configured, you have to set up whatever policies you want. One or two guys were able to install, deploy, and host our reverse proxy for our endpoint within a day.
What about the implementation team?
We went through the documentation and the website and deployed the solution ourselves.
Which other solutions did I evaluate?
All these technologies are using Google Cloud for hosting our microservices, and we trialed Apigee. We were also using WSO2, an open-source API management tool, but as everything is on Google Cloud, we chose Apigee.
What other advice do I have?
If your workload is already deployed on Google Cloud, integration is very easy. Even if your services are hosted in some other cloud, like AWS, I think you can use Apigee, but I haven't tried that approach.
On a scale from one to ten, I would give Apigee a seven.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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