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Senior Content Writer
Real User
Feb 15, 2023
Stable with good recommendations from clients, but it can be challenging to manage and needs a dedicated team for deployment
Pros and Cons
  • "Apigee is a great product with good feedback and recommendations from clients."
  • "The pricing for the product was a bit higher. I also found it challenging to manage sometimes."

What is our primary use case?

In my previous company, I used Apigee after modernization to manage client APIs.

What is most valuable?

Apigee is a great product with good feedback and recommendations from clients.

What needs improvement?

It is best to ask a developer about the areas for improvement in Apigee, as I'm a content writer, though the pricing for the product was a bit higher.

Apigee would also need developers or a dedicated team for deployment. I also found it challenging to manage sometimes.

For how long have I used the solution?

My last project with Apigee last December.

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Apigee
September 2026
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What do I think about the stability of the solution?

Apigee is a stable product.

Which solution did I use previously and why did I switch?

The company only used Apigee. It didn't use any other solutions.

How was the initial setup?

As a writer, I didn't set up Apigee. Another team set it up.

What's my experience with pricing, setup cost, and licensing?

Compared to other products, Apigee had higher pricing.

What other advice do I have?

I used Apigee for my customer, but I no longer work for the company.

I'm a content writer and was involved in researching and creating documentation about Apigee for a client.

The majority of the clients had fifteen to twenty users of Apigee.

My rating for Apigee is seven out of ten.

The company was an Apigee partner.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Application Solution Architect at DAMAC Holding Ltd.
Real User
Jul 10, 2022
Twenty four hour technical support, easy to deploy, with stability
Pros and Cons
  • "It is easy to deploy, configure, and monitor the APA."
  • "Technical support is available twenty-four hours a day, and when it is a critical issue, they come online, take real-time access to our system, and support us in solving the problem."
  • "The entire user across all the layers should be singly authenticated through an external authentication system."
  • "The hardware is extremely high compared to other similar products."

What is our primary use case?

We use this for intuition with a third party.

What is most valuable?

It is easy to deploy, configure, and monitor the APA.

What needs improvement?

The hardware is extremely high compared to other similar products. The entire user across all the layers should be singly authenticated through an external authentication system.

For how long have I used the solution?

I have been using Apigee for the past four to five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

Technical support is available twenty-four hours a day. When it is a critical issue, they come online and support us. They take real-time access to our system and support us in solving the problem. It can take time, but they are able to solve the problem.

How was the initial setup?

Our initial setup and deployment took six months with the help of a partner.

What's my experience with pricing, setup cost, and licensing?

Apigee is easy to deploy, configure and maintain.

What other advice do I have?

I would rate Apigee a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Apigee
September 2026
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
912,801 professionals have used our research since 2012.
reviewer1545807 - PeerSpot reviewer
Technical Architect at a tech vendor with 10,001+ employees
Vendor
Jun 28, 2022
Has improved our performance with great features such as out-of-the-box policies
Pros and Cons
  • "Apigee is a front-layer gateway and it helps to improve our overall performance."
  • "Integration should be improved."
  • "On a number of occasions we've needed some immediate help or a quick turnaround, but the technical support response was quite slow."

What is our primary use case?

We are a telecom-based organization, so our use cases are generally based on telecom functionalities like the MF APIs. I'm a technical architect and we partner with Google. 

How has it helped my organization?

Apigee is a front-layer gateway and it helps to improve our overall performance.
We can repair requests and respond to vacant needs and that's a big help to us. 

What is most valuable?

Many of the features available are valuable to us including out-of-the-box policies, the vacant creation, throttling and more. We are using authentication and authorization which are also good features. 

What needs improvement?

Integration should be improved as we'd be able to use solutions such as NewSoft or Del Boomi. It would be helpful if Apigee would lower their licensing costs. I'd like to see a cloud-based solution and some new features similar to those available with TD cloud or Salesforce.

For how long have I used the solution?

I've been using this solution for over six years. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

To date, our use cases have been limited so we haven't had significant scalability requirements. We have no plans for expanding the use of this product. 

How are customer service and support?

On a number of occasions we've needed some immediate help or a quick turnaround, but the technical support response was quite slow. 

How would you rate customer service and support?

Neutral

How was the initial setup?

Initially, we figured out how to deploy the solution on the job and it required some external assistance, but because we've been working with Apigee for so long, deployment is relatively easy for us these days and is carried out in-house. 

What other advice do I have?

Apigee has so many servers nowadays that are based on requirements. Much of the information is available on Apigee documentation which is good. 

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
PrakashMuthuswamy - PeerSpot reviewer
Solutions Architect at HCL Technologies
Real User
Jun 10, 2022
Comprehensive and flexible solution
Pros and Cons
  • "Apigee's best features are flexibility and breadth of capabilities."
  • "The initial setup for the on-prem solution is a little complex, but the hybrid setup is very easy because detailed steps are provided."

What is our primary use case?

I mainly use Apigee to allow partner applications to consume services outside their organizations, for security, and for creating API proxies.

What is most valuable?

Apigee's best features are flexibility and breadth of capabilities.

For how long have I used the solution?

I've been using Apigee for three to four years.

What do I think about the stability of the solution?

Apigee is stable.

What do I think about the scalability of the solution?

Apigee's scalability is one of its main advantages.

How are customer service and support?

Apigee's technical support is really good, and they have a community forum where we can ask questions and get help.

Which solution did I use previously and why did I switch?

We previously used WSO2.

How was the initial setup?

The initial setup for the on-prem solution is a little complex, but the hybrid setup is very easy because detailed steps are provided. The hybrid version takes one or two days to install, but the on-prem version takes a minimum of a week.

What about the implementation team?

For on-premises, a consultant is required to install.

What other advice do I have?

Apigee is a good product, and I would recommend it to others. I would rate Apigee eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aakash Sharma - PeerSpot reviewer
Senior Technical Architect at HCL Technologies
Real User
Jun 9, 2022
Relatively easy to use for developers
Pros and Cons
  • "Apigee is relatively easy to use for developers."
  • "The initial setup is not straightforward, particularly for hybrid solutions."

What is our primary use case?

Our organization currently has twenty Apigee end-users. We use the solution for API management of financial and e-commerce domains.

What is most valuable?

Apigee is relatively easy to use for developers.

For how long have I used the solution?

I have been using Apigee for six years.

What do I think about the stability of the solution?

Apigee is a stable solution.

What do I think about the scalability of the solution?

The SaaS version of Apigee is quite scalable. The hybrid version is also scalable depending on your requirements.

How are customer service and support?

I am satisfied with the support offered by Apigee.

How was the initial setup?

The initial setup is not straightforward, particularly for hybrid solutions. It is easier to manage the managed services or SaaS-based versions.

The implementation takes time. The production setup includes TLS among other things, and the management and operationalizing take time as well.

What about the implementation team?

We implemented the solution in-house.

What's my experience with pricing, setup cost, and licensing?

Apigee's licensing costs more than other solutions. Some add-on packages are sold separately. For example, monitoring is not included in the standard package of Apigee Edge.

What other advice do I have?

Anyone considering Apigee as a solution should start small and increase usage with experience. Start with a centralized small team and expand based upon the maturity model that Apigee has and recommends. I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Brajmohan Papneja - PeerSpot reviewer
Principal Software Engineer at a insurance company with 10,001+ employees
Real User
Top 5
Jun 7, 2022
Reliable and scalable solution that's easy to set up
Pros and Cons
  • "The initial setup was easy - there was an onboarding document with steps that we followed."
  • "An area for improvement would be to provide more information while troubleshooting."

What needs improvement?

An area for improvement would be to provide more information while troubleshooting. In the next release, Apigee should allow product owners to use its tools instead of just platform engineers.

For how long have I used the solution?

I've been using Apigee for a year.

What do I think about the stability of the solution?

Apigee is stable.

What do I think about the scalability of the solution?

Apigee is scalable.

How was the initial setup?

The initial setup was easy - there was an onboarding document with steps that we followed.

What other advice do I have?

I would rate Apigee eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Architect at a tech services company with 10,001+ employees
Real User
Top 20
Jun 2, 2022
API management solution used specifically for analytics for retail customers
Pros and Cons
  • "One of the best parts of this solution is the implementation as we did not need to use code or out-of-box policies. When it comes to the cloud-based architecture, there is a high level of reliability."
  • "When it comes to the rate limit, we don't have a specific category for rate limits for a particular customer."

What is our primary use case?

We use the Apigee platform for analytics, specifically for retail customers. We have used this solution to enhance the capability of some of our legacy systems. We have 300 users on this platform. 

What is most valuable?

One of the best parts of this solution is the implementation as we did not need to use code or out-of-box policies. When it comes to the cloud-based architecture, there is a high level of reliability.

What needs improvement?

When it comes to the rate limit, we don't have a specific category for rate limits for a particular customer.

For how long have I used the solution?

I have been using Apigee for more than seven years.

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The customer support for this solution is very good. We have received immediate responses from the technical team.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is not that straightforward. 

What's my experience with pricing, setup cost, and licensing?

This solution offers annual licensing.

What other advice do I have?

I would recommend this solution for API management and is one of the best on the market.

I would rate it an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director API Management and Integration at Fresh Gravity
Real User
Mar 30, 2022
Mature, reasonable price, and easy to use and set up
Pros and Cons
  • "It is easy to use from a developer perspective and a customer perspective; it is easy to set up, it is on Google Platform, and there are multiple deployment models they support, which is great."
  • "There should be an integrated continuous integration and continuous deployment approach with Apigee. Currently, for development at a more integrated level, you have set it up yourself."

What is most valuable?

It is easy to use from a developer perspective and a customer perspective. 

It is easy to set up. It is on Google Platform, and there are multiple deployment models they support, which is great.

What needs improvement?

There should be an integrated continuous integration and continuous deployment approach with Apigee. Currently, for development at a more integrated level, you have set it up yourself.

It lacks the connectors and connectivity. That's something that would be good to have. 

For how long have I used the solution?

I have been using this solution for 10 years.

What do I think about the stability of the solution?

I have not faced any stability issues.

How are customer service and support?

Their support is good.

How was the initial setup?

For on-premise, there is complexity, but the cloud version is easy to set up.

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable for the features they provide and the maturity of the platform.

What other advice do I have?

I would rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Prabhas-Mishra - PeerSpot reviewer
Software Architect at a tech services company with 10,001+ employees
Real User
Jan 27, 2022
User-friendly platform for developing and managing APIs; offers good technical support
Pros and Cons
  • "A simple platform that's easier to work with than IBM API Connect. Support for it is really good and gives it advantage over other providers."
  • "One feature I found most valuable in Apigee is its simplicity."
  • "Sometimes there are glitches, which means there's still room for improvement in the platform."
  • "We found a glitch in Apigee, and we raised it with them: It's the response overlapping from the API with high traffic."

What is most valuable?

One feature I found most valuable in Apigee is its simplicity. All features remain the same in all of the API tools, and I have experience with IBM API Connect and Apigee, but Apigee is easier to work with, plus the learning curve is not that steep.

Another thing I like about this solution is that the support is really good, and this gives Apigee advantage over other providers.

I like the development feature of Apigee. You will find it easier to work with Apigee than IBM API Connect.

What needs improvement?

We found a glitch in Apigee, and we raised it with them: It's the response overlapping from the API with high traffic.

They have been working on that, and they have shared a patch with us, but I'm not sure if that is publicly available for all users. It was made available to our organization: one single patch of Apigee.

For how long have I used the solution?

I've been using Apigee for over two years, and I've used it in the last 12 months.

What do I think about the stability of the solution?

This product is is stable.

What do I think about the scalability of the solution?

Apigee is a scalable product.

How are customer service and support?

Technical support for Apigee is very good.

Which solution did I use previously and why did I switch?

I used IBM API Connect, but found it easier to work with Apigee.

Which other solutions did I evaluate?

I evaluated IBM API Connect.

What other advice do I have?

I'm both a user and an integrator of Apigee.

We have deployments both on-premises and via cloud. We use both, like Google SaaS and the on-premises solution.

We are a consultant for different organizations. Some organizations prefer on-premises deployment, with everything on their private cloud, and this means they use the older version of Apigee. Some organizations use the latest version because they're using Google SaaS directly.

My advice to people who are looking into implementing Apigee in their organization: If it fits your budget, then it is a good product. If it fits into your ecosystem, e.g. you are in that ecosystem, not in IBM or other CA-based ones, Apigee is something you can go for. It is a good platform.

I haven't worked with CA, and there are others, e.g. MuleSoft, so I can't comment on how Apigee compares with those competitors, but compared to IBM API Connect, Apigee is a good one.

I'm rating Apigee eight over ten. There's still room for improvement, so it's an eight for me.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
reviewer915237 - PeerSpot reviewer
Director at a computer software company with 1,001-5,000 employees
Vendor
Nov 8, 2021
Flexible, effective API management, and reliable
Pros and Cons
  • "Apigee is a pioneer in the industry and has good features and functionalities. It is a good tool for API management and it has more advancements than all other tools in the market in certain areas."

    What is our primary use case?

    Apigee is a platform for API management.

    What is most valuable?

    Apigee is a pioneer in the industry and has good features and functionalities. It is a good tool for API management and it has more advancements than all other tools in the market in certain areas.

    It has many features, such as flexibility, coding writing, and JavaScripting.

    For how long have I used the solution?

    I have been using Apigee for approximately four years.

    What do I think about the stability of the solution?

    Apigee is stable. In the entire API management world, I feel this is one of the best tools for pure API management. If there are any orchestrations or business processes to be involved, then Mulesoft or Boomi can be used, but comparatively, all the security and governance policies that are available on the dashboards and the reports make Apigee the best tool for pure API management.

    How was the initial setup?

    The installation is good. I won't say it is complex, but it has many configurations and types of policies that are available. However, it can be easily done.

    What's my experience with pricing, setup cost, and licensing?

    Apigee is slightly expensive, but again, it can depend on the type of usage. All things considered, it is slightly expensive. 

    AWS is winning in the cost category, they have many packages and services but when using all these services together I am not sure what the cost would be.

    Which other solutions did I evaluate?

    I have evaluated Mulesoft and Boomi. I have found these two solutions are being used secondarily to Apigee. Additionally, AWS and Azure's Gateways are becoming popular in the market. From the cost perspective, in the two years, AWS gateway is widely being used. These four solutions are widely being used in the market but Apigee is much far ahead than all other tools.

    AWS and Apigee have similar features. I don't see any significant change in the difference at the moment. The choice is more about convenience and cost.

    What other advice do I have?

    I rate Apigee an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2026
    Buyer's Guide
    Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.