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reviewer1371021 - PeerSpot reviewer
Director System Architecture at a comms service provider with 5,001-10,000 employees
Real User
Highly available, easy to configure and use, and it includes disaster recovery
Pros and Cons
  • "Anyone with basic knowledge can build an API."
  • "Apigee is demanding on the infrastructure so the setup cost is very high for an on-premises deployment."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients. We also it it ourselves.

Our use case involves accessing functions on our backend systems through a portal used on mobile devices. The app on the mobile device uses the internet portal, and we have the API as a security layer to pass the functions through to the backend.

What is most valuable?

It is very easy to implement and the configuration of the API is very simple.

It is easy to upload a Swagger file and build an API.

The user interface for building APIs is very simple. Anyone with basic knowledge can build an API.

Disaster recovery capabilities are included.

What needs improvement?

Apigee is demanding on the infrastructure so the setup cost is very high for an on-premises deployment.

For how long have I used the solution?

We have been working with Google Apigee for almost one year.

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March 2025
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What do I think about the stability of the solution?

Apigee has high availability and we have not faced any problems in regards to stability.

What do I think about the scalability of the solution?

We have not had to scale as of yet. Our license allows for 125 million messages and we have not yet reached that stage.

How are customer service and support?

We have been in contact with technical support and we are fully satisfied. I would say that they go out of their way to support us. For a priority-one issue, Google commits to having it resolved within 24 hours.

There are also community blogs where you can find other people that are working with it. These are independent sources and people where we can get information about implementation as well as customization.

A new version is released every six months and if we don't upgrade in one and a half years, the old version will be deprecated or be out of support. For example, they recently upgraded the Edge UI. The old one was not integrating with Active Directory to allow for centralized control of users. However, the new one requires authentication from ADFS before implementing it, which was a feature that was previously lacking.

How was the initial setup?

The entire set of documentation is available online. You can follow it step-by-step to install the application.

What about the implementation team?

We have an in-house team that handles deployment and maintenance.

It is administered by two people and we have another person to handle the analytics.

What's my experience with pricing, setup cost, and licensing?

The cost of the licensing is based on the number of API calls that are made. This is good because we don't pay for the number of nodes that we are installing. They also do not charge you for non-production transactions, which is extremely good.

Everything else is included as a package. For example, ZooKeeper, Cassandra, and PostgreSQL are part of the product, so we don't need to purchase any additional licenses apart from the OS.

Which other solutions did I evaluate?

We had evaluated Software AG at the same time as Apigee. The initial setup cost for an on-premises deployment of Software AG is less than that of Apigee. For example, if I require four cores to operate Apigee then it would be a two-core system for Software AG.

We chose Apigee because of its high availability and disaster recovery. Google Apigee uses ZooKeeper with an unstructured Cassandra database. This is different from Software AG, which uses a structured database like Oracle. Having to purchase Oracle licenses increases the cost.

What other advice do I have?

My advice for anybody who is considering Apigee is that it is has a very easy and intuitive GUI to build APIs, and I can also import Swagger files. It is built on a high availability model, so if anything goes down then another node will automatically take over. We can build an active-active across the DR site.

The primary site is active, the DR site is active, and they are synchronized. It is easy to build, customize, install, and implement.

The support is also extremely good. We get immediate responses and support is available every day of the week. Google commits on the resolution time for priority-one issues as 24 hours. No other software today can commit to resolution time. I have only seen such a service with Google Apigee.

Overall, I am satisfied with this product and it is aligned to all of my needs.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Erez Litmanovitch - PeerSpot reviewer
Manager, Delivery at Yael
Real User
Top 10
Reliable, great for API management, and able to expand
Pros and Cons
  • "The initial setup isn't too complex."
  • "Google isn't enthusiastic about supporting older versions. Google is now trying to move all of its clients to X within the cloud."

What is our primary use case?

We primarily use the solution for API management. We use the solution with open banking, and we are managing our customer's cloud, on-premises, and Apigee environments. 

What is most valuable?

The solution is great in general. There are many categories of APIs that need to be maintained. It helps maintain and add rules to manage open banking. 

The solution is stable.

The initial setup isn't too complex.

It can expand well. Google seems to be moving into the cloud more than on-premises and the cloud makes scaling easier.

What needs improvement?

Apigee deals with APIs. However, most of our clients need more tailoring done to the solution.

Google isn't enthusiastic about supporting older versions. Google is now trying to move all of its clients to X within the cloud. However, some still want on-premises. 

For how long have I used the solution?

I've been using the solution for about four years. I've used it for a while. 

What do I think about the stability of the solution?

The solution is stable. However, it depends on the release, the customer, and the sophistication of the infrastructure. 

We have had some issues with bugs in the product itself. 

What do I think about the scalability of the solution?

The solution is scalable.

We have three banking clients on the solution. 

The amount of users depends on the customer. Some use it internally. Others expose the API to clients. Some have more than a billion APIs. Some have less. 

How are customer service and support?

The technical support is not the best. It does depend on the size of the customer. Larger customers tend to get more attention. 

How was the initial setup?

The ease of setup depends on the level of sophistication of the clients. It can be rather simple; however, the more complex the infrastructure, the more difficult the setup can be. 

We do both cloud and on-premises deployments. The length of deployment depends on the customer. It depends on the kind of network or the organization. It can take a few months up to a year.

We have a strong knowledge of the flow and the templates. For us, it's pretty straightforward. 

There is a team of six people that can assist with deployment and consulting with clients.

What's my experience with pricing, setup cost, and licensing?

There are different models that customers can choose from. They have a subscription model. 

What other advice do I have?

I'm a consultant. 

We are using a few different versions of the solution.

I'd recommend the solution to others.

It'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Apigee
March 2025
Learn what your peers think about Apigee. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,004 professionals have used our research since 2012.
Sukkanta Banerjee - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 10,001+ employees
Real User
Has many API management features and is useful in developing a new proxy
Pros and Cons
  • "Apigee makes proxy management very simple."
  • "The account simplification process can be improved."

How has it helped my organization?

Apigee brings a lot of projects, including development projects. For example, when an oil company is swiping a card in the palm station for payment of oil. As it swipes, it hits the database, and Apigee manages the entire process with the help of dedicated proxies. Managing those proxies is very easy, and Apigee makes proxy management very simple.

What is most valuable?

We have found APA management and API health monitoring valuable.

What needs improvement?

The solution can be improved by simplifying the account creation process.

For how long have I used the solution?

We have been using the solution for a year and a half and are currently using version eight.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, and multiple users utilize it in our organization.

How are customer service and support?

I rate customer service and support as six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously did not use any other solutions.

How was the initial setup?

I rate the complexity of the initial setup as medium. The deployment method is based on the company's contract, and approximately ten people are required for deployment.

What was our ROI?

We have seen a return on investment.

What other advice do I have?

I rate the solution a seven out of ten. The solution is good, but the account simplification process can be improved. I advise users considering this solution to go for it because it has many API management features, including the health log error-finding tool and developing a new proxy.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MADHAV CHABLANI - PeerSpot reviewer
Consulting Chief Information Officer at Tippingedge
Real User
Top 5Leaderboard
Simple to integrate, reputable, versatile, and has good technical support
Pros and Cons
  • "Apigee has proven to be one of the best of the breed."
  • "We are experiencing some performance issues."

What is our primary use case?

We have a legacy and non-legacy databases that are both on-premises and off-premises.

Apigee is used to connect to any Google-based applications that are available. In addition, we are experimenting and testing in other environments.

I'm a CIO in consulting.

What is most valuable?

Apigee has proven to be one of the best of the breed. Others are attempting to innovate and are succeeding. So we don't know how innovations will be distributed, Azure, Amazon. Amazon, without a doubt, is lagging, but I've recently heard in the reinventing that they're working on a lot of API-related innovations. So you can't say that they'll be lagging behind as they are catching up.

What needs improvement?

We are experiencing some performance issues. Except in terms of performance, we can't find anything that needs improvement. This is something that we are trying to understand, and we will fix it soon.

I'm dealing with the Google and Apigee teams directly, so I can't go into specifics. But I believe we will be able to fix it sooner rather than later. It will be one of the most extensive implementations. And while we did not find any performance issues during testing and development, we did find some in production. We will be in a position to fix it soon.

Our environment consists of multiple clouds. The usual question is whether you have a single environment or a multi-cloud environment. What I've answered is applicable to all multi-cloud scenarios. I haven't specifically mentioned the Apigee-related issues. In CA Cloud, that is Google, I am working in a multi-cloud environment with settings and cross-components.

More platform integration, lower prices, and improved performance are all potential improvements; however, when it comes to standardization, all of them are converging on standardization, but, my criteria are more performance-based.

Either one is focusing on the API or on alternative exchanges that can improve performance. As a result, making a choice of API and the use cases that surround it, as well as how the implementation is done for scale, can be difficult at times. When we talk about the scale, there are definitely a lot of considerations that must be understood, and one of them is performance, which is our primary focus area.

If you are going to use APIs or even exchanges, you should be more concerned with performance.

For how long have I used the solution?

I have been dealing with Apigee for quite a long time before it was part of Google. It's been approximately three years.

What do I think about the stability of the solution?

The stability of Apigee is one of the best of the breed.

What do I think about the scalability of the solution?

The scalability of Apigee is good.

Apigee will be implemented in over 100 hospitals.

How are customer service and support?

We have been working closely with technical support, and everything is fine.

Which solution did I use previously and why did I switch?

We are also collaborating with Amazon teams and some of the standardization committees to help standardize APIs.

How was the initial setup?

The integration of Apigee was straightforward.

It is not an installation, it's an integration. Apigee is integrated rather than installed.

The number of people needed to maintain this solution is determined by the project's, and the complexity of the situation.

What's my experience with pricing, setup cost, and licensing?

Apigee is subject to licensing fees.

Typically, the customer is internal, so it is accounted for in the integrated budgets.

What other advice do I have?

I have other affiliations. Like, I am associated with Cloud Security Alliance, which is a nonprofit organization. And I am also part of ISO SC 38. SC38 has a PWI, a preliminary work initiative on API management. And that goes as the advisory at a global level for a standardization. This topic is not only of my interest, but it is my passion.

I would recommend this solution based on the use case they have.

I would rate Apigee a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1207650 - PeerSpot reviewer
Sr. Technology Specialist at a computer software company with 5,001-10,000 employees
Real User
An API management tool with a good rate-limiting policy feature, but documentation could be better
Pros and Cons
  • "I like implementing different policies, for example, rate-limiting policy."
  • "More documentation on the Open Banking Standard will help."

What is our primary use case?

We are working on some client POC where we have all the workloads deployed on Google Cloud. We wanted a gateway that was more like an API Management tool. We wanted to manage all our APIs centrally in one place. For example, we can route the traffic. We can limit, we can perform throttling, we can have the security checks like the authentication mechanism implemented centrally. We can also have a reverse proxy to our service endpoint.

What is most valuable?

I like implementing different policies, for example, rate-limiting policy. We can create a custom rate-limiting policy, and we can have an application-specific rate-limiting policy. That's what we're implementing or using, and I like that feature.

What needs improvement?

More documentation on the Open Banking Standard will help. For example, WSO2 supports the Open Banking API, but I can't find relevant documentation from Apigee. I'm not sure whether Apigee even supports the Open Banking Standard. If they do, then I think they have left out the documentation for that. For example, WSO2 has extensive documentation and training available to everyone. In that sense, I think, Apigee can improve.

For how long have I used the solution?

I've been using Apigee for a few months.

What do I think about the stability of the solution?

It's a stable product. It's easy to manage, and we have implemented it for our production deployment.

What do I think about the scalability of the solution?

Apigee is a scalable solution.

How are customer service and technical support?

I never tried reaching out to tech support because the documentation is good. The documentation is available, and there is some training available on Udemy and the product site. These nicely describe how to deploy or set up different policies, which was enough for us.

How was the initial setup?

The installation is straightforward. You just need to get a license for Apigee and then configure the reverse proxy. Once you have the reverse proxy configured, you have to set up whatever policies you want. One or two guys were able to install, deploy, and host our reverse proxy for our endpoint within a day.

What about the implementation team?

We went through the documentation and the website and deployed the solution ourselves.

Which other solutions did I evaluate?

All these technologies are using Google Cloud for hosting our microservices, and we trialed Apigee. We were also using WSO2, an open-source API management tool, but as everything is on Google Cloud, we chose Apigee.

What other advice do I have?

If your workload is already deployed on Google Cloud, integration is very easy. Even if your services are hosted in some other cloud, like AWS, I think you can use Apigee, but I haven't tried that approach. 

On a scale from one to ten, I would give Apigee a seven. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Executive Advisor, SOA Enterprise Services at Anthem Blue Cross Blue Shield
User
Allowed us to convert from SOAP to RESTful patterns

What is our primary use case?

API gateway tool and management of API solutions. This tool is extremely helpful for discovery, self-service of API solutions.

How has it helped my organization?

  • Allowed us to convert from SOAP to RESTful patterns
  • Improved security/throughput/management
  • Throttling is also useful as well as management console tools to track performance.

What is most valuable?

  • API gateway tool
  • API developer tool
  • Visualization tools to measure and manage the performance of APIs. 

What needs improvement?

I would like to see a long-term direction for the overall architecture (similar to what WSO2 has done), in that all three areas — pub/sub, events, and APIs — are treated as part of a continuum, instead of treating each as separate topics.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing Consultant at Systems Limited
Consultant
Top 20
Scalable solution with good work efficiency
Pros and Cons
  • "Its customer service is good."
  • "They should improve the monitoring tools for on-premises environments."

What is our primary use case?

We use the solution as a platform to integrate different APIs and provide authentication, authorization, and performance security services.

What is most valuable?

The solution's most valuable feature is its ability to integrate APIs for various industrial sectors, including telecom, banks, and multinational companies.

What needs improvement?

They should improve the solution's monitoring tools for on-premises environments. Also, they should make all the essential features available for the private cloud.

For how long have I used the solution?

I have been using the solution for more than five years.

What do I think about the scalability of the solution?

The solution is highly scalable. I rate its scalability as a ten.

How was the initial setup?

I rate the solution's initial setup process as a seven.

What other advice do I have?

The solution is advanced. It works efficiently compared to other solutions, such as MuleSoft. I highly recommend it out of all the integration platforms. I rate it as an eight.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implemnter
PeerSpot user
Mohammed ALDOSARI - PeerSpot reviewer
Technical Delivery Portfolio Manager at a tech services company with 501-1,000 employees
Real User
Top 10
Good customization, integration, and reliability
Pros and Cons
  • "Technical support has been decent."
  • "We need better performance monitoring."

What is our primary use case?

This is our major service when we have services and need an API gateway. They allow us to expose these services to clients.

What is most valuable?

The solution offers good customization. It's very easy to customize in general. 

You can integrate with things very well. 

The caching is good.

You can add basic flows with ease. 

The Google CMS is a great tool. 

The solution is stable. 

Technical support has been decent. 

What needs improvement?

We are considering scalability regarding using a centralized environment, and the documentation seems to indicate it's not easy to integrate with Kubernetes or deploy into a cluster. 

It's not using SPA, single page applications, like Angular. 

There isn't very good monitoring right now. We need better performance monitoring.

We need it to offer better debugging, so if there is slowness in the flow, it's not easy to fix. You have to use other tools to debug.

For how long have I used the solution?

I've used the solution for four years. 

What do I think about the stability of the solution?

The stability is good. I'd rate it nine out of ten. It is very reliable. There are no bugs or glitches and it doesn't crash or freeze. We've had no issues on this front. 

What do I think about the scalability of the solution?

We have around eight people that directly work with the solution. They are four developers, two engineers, and two support staff. 

The scalability is good. I'd rate it five out of ten. It's deployed on the VM. You cannot scale up in some areas as you might hit a limit. Then, there are peak hours, and that might be different as well. You might hit a wall. 

How are customer service and support?

We've dealt with technical support in the past. They've handled a few tickets. However, I have never directly dealt with them. I have not seen any complaints in regard to the service they provide. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use a different product previously. 

How was the initial setup?

I didn't handle the deployment. I don't handle that aspect of the solution. 

We do have a team that manages and administers the solution. 

What about the implementation team?

There might have been some assistance from the Apigee support team during implementation. 

What's my experience with pricing, setup cost, and licensing?

The pricing isn't something that I deal with. I don't know the exact cost. 

Which other solutions did I evaluate?

We are currently looking into other solutions. We want to see how others stack up in terms of pricing, stability, scalability, et cetera. 

What other advice do I have?

I am using the latest version of the solution. 

I'm not sure if I would recommend the solution to others. I still need to make comparisons between this and other options. I'm trying to decide if I should stick with Apigee or move to something else.  

So far, I'd rate the solution eight out of ten. It has a high rating on Gartner. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Apigee Report and get advice and tips from experienced pros sharing their opinions.