AppDynamics Reviews

AppDynamics is a complete tool for server and usability monitoring.

I've been working with AppDynamics for the past two years.

Once you get past installation, AppDynamics is highly stable and we get good results.

AppDynamics is scalable.

AppDynamics technical support is good.

AppDynamics is easy to use overall, but the installation part is a battle. Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support.

AppDynamics is a bit costly for an APM tool. The cheapest is New Relic. 
AppDynamics and Dynatrace are about the same. 

I also use Dynatrace with some of my customers' companies. It's a much better product than AppDynamics in terms of features and ease of installation. 

I rate AppDynamics five out of 10. 

Java application instrumentation across a microservices architecture build.

When adopting / implementing a micro services application stack, you have to get all of the services to move / upgrade at the same time. This has led to a disjointed implementation of AppD. Disjointed implementations of tools do not lead to home run capabilities to build / run / operate.

Insights outside of the code we write. We find some of our adopted libraries perform sub-optimally. Sub-optimal performance leads to a search for alternate libraries to help us scale.

Transactions are not collected across the board. Your application needs to fail before AppD starts collecting deep metrics.

Three to five years.

Once all the metrics are collated during the analysis phase, the troubleshooting section is very important to me. It provides the entire overview of the performance bottlenecks at different layers of the application landscape.

It helps me to prioritize my activities in solving or fine-tuning the application. It helps me in my interactions with the development, infrastructure, and operations teams.

This solution helps us conduct Root Cause Analysis (RCA) of critical performance issues. We can communicate clearly with detailed insights. This saves time and prevents ambiguities.

As a performance engineering architect and a practice evangelist for performance engineering practice, this has enabled our performance tester to provide more engineering value-based solutions/deep dives. These showed how the applications fared during the load conditions and linked the performance bottleneck to the exact line of code.

This practice has transitioned our testers to “engineers”. AppDynamics solutions complement performance testing.

I would like to see the following:

• A better way to export data to reports.
• A better way of distributing the AppDynamics reports with deep dive details.
• Better integration with load testing tools such as NeoLoad and JMeter. The current integration is very cumbersome.

I have been using APM tools since 2004. I have been implementing this solution across different industries for the past year and a half.

We have not had any issues with stability.

We have not had any issues with scalability.

Technical support is very good. We have a good team working with Wipro and AppDynamics.

The auto-discovery was good. It was a straightforward configuration of agents on web and app servers.

I truly appreciated the SaaS license mode that provides the AppDynamics controller on the cloud. There are bits and pieces of licenses that need to be procured in order to have a complete APM. This includes application, server health, browser-level monitoring, UEM, and DB monitoring.

When you add this all up, the price is not appealing. The procurement of AppDynamics licenses is a bit tricky. You need to be careful with it.

AppDynamics has come a long way in terms of user friendliness with day-to-day use. This solution has an edge over others in terms of adaptability between team members with different roles and responsibilities.

You should start off with application monitoring licenses which provide very user-friendly functionality. You need to spend more time to generate the reports with deeper insights.

We have been able to proactively correct issues from newly launched applications without even receiving complaints from the end users, and the amazement of users when you notify them personally that an error they never reported has been corrected is priceless.

The detailed metrics that are collected about the JVM and the transaction snapshots, those have been most valuable to us to correct complex bugs.

The granularity of historic data could be improved.

One to three years.

The Java agent never was the cause of any application crash since we've used them.

So far we have never reached the limits of AppDynamics Pro, it scales at our pace.

Customer Service: AppDynamics is one of those rare companies that put the customer experience first. Once you become a customer you are appointed a technical account manager that helps you get the most out of your investment. I have a conference call with mine every other week and it really improves our understanding and use of the solution.Technical Support: Very good, we never had any major issue and we have always been helped promptly.

We did not use a comparable solution before, we choose AppDynamics when we initially compared the different Application Performance Management solutions.

Setting up AppDynamics is a breeze. We never encountered any installation issue nor with the Java agents, machine agents or the controller. We always installed the components ourselves without any help other than the documentation.

As mentioned before we implemented it ourselves without any external help.

Our ROI is very good, the areas that profited the most were productivity, customer experience, software quality and bug fixing time.

AppDynamics was chosen over several competitors which we evaluated: CA Wiley and Compuware dynaTrace.

I rate the AppDynamics Pro usability, stability and customer experience as the best. This solution is very advanced and they keep on improving the features that make it great. Once you use AppDynamics it feels like you were standing in the dark before. Implementing it is a breeze even if you never used it before, and out of the box it gives you so much useful information that you only need to fine-tune it. I never heard of any other product that is up and running this fast.

We use it to monitor the load testing environment.

It has improved our organization with its ability to catch issues quickly and fix them.

• Code profiling
• Monitoring

The cost is prohibitive.

One to three years.

We are a solution provider and I am a presales engineer. AppDynamics is one of the products that we implement for our clients and have experience with.

At this time, I'm using it for training purposes, for the team.

The features that I like best are the dashboard and Business Journey.

AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation.

The community support needs to be a little bit better.

In the future, I would like to see the inclusion of better programming language options. This would allow for wider use, and make it more versatile.

I have been working with AppDynamics for about nine months.

AppDynamics is stable and we haven't faced any bugs.

As we are not an AppDynamics end-user, our experience with technical support is different. At the same time, from a support perspective, I have dealt with the AppDynamics community. I would say that support from the community is good enough, although it is not amazing. I think that community support needs to be a little better.

We did not work with another similar solution prior to AppDynamics. We are a Cisco partner, so we keep moving forward with the same technology.

The first time I deployed AppDynamics wasn't very easy because I didn't have much experience with Linux. However, aside from the Linux-related issues, I found it totally easy.

The deployment is really quick, taking just two or three days. However, we need more time for configuration. If the deployment is good then the configuration will take about one more week.

We do the implementation in-house. We have three people who are working with it.

AppDynamics is a good product and I totally recommend it. Once you feel that you have the full journey for your end-users and you are tracking them, it's awesome. Overall, I am very happy with this product.

I would rate this solution a ten out of ten.

On-premises

The most valuable features are:

• Automatic flow maps to visualize application environment
• Snapshots of method-level execution timing
• Automatic baselines of all metrics
• Native mobile agent

The product has improved our understanding of system performance. It has given us more time to find and fix problems.

This product could be improved by having a cross-application flow that can split the monitored systems into smaller business applications. I would like to see more flexible custom dashboards.

We have used this solution for four years.

The earlier version of the .NET agent had some problems with stability and performance, but I found no stability issues with the current version.

If you design a very big business application, visibility will suffer due to a large number of tiers and transactions.

The technical support was one of the absolute best in the industry. Tickets are promptly processed and escalated. There was no terrible first level support to 'get through' before getting to the right level. I was able to get the level of support I needed right away.
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I had a brief experience with Dynatrace at another company.

It was very simple to install the controller and install some of the agents with default settings.

Get the full scope of the price including analytics, real-user monitoring (RUM) and anything that might be relevant from the start. You might get a worse price when adding licenses in the middle of a licensing period since you are already locked in.

We evaluated Dynatrace before we chose this product.

Take some time to train technicians and development personal who will use the tool. Make sure you design the correct Business Applications and Business Transactions.

In a few clicks, we are able to identify the root cause of performance issues, without any prior knowledge of the application structure nor its components. And this was true for both Java and .NET.

• Flowmap
• Snapshots
• End-user monitoring (web and mobile)

• Analytics
• SQL statement monitoring

I have not encountered any stability issues so far.

I have not encountered any scalability issues so far.

Technical support is excellent.

We used to use CA APM. We found AppDynamics much more user friendly, easy to spot performance issues, and great unified end-to-end monitoring capabilities.

Initial setup was easy and straightforward.

The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate.

We also evaluated CA APM, Dynatrace and New Relic.

Properly identify your needs, and allocate the required resources. Otherwise, you might face some scalability issues.