We performed a comparison between AppDynamics and BMC TrueSight Operations Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: AppDynamics is the preferred choice over BMC TrueSight Operations Management due to its wider range of valuable features such as release management capabilities, building dashboards, and providing business insights. It is also more scalable, stable, and easy to use with the ability to monitor applications of different technologies and manage log files. Despite both products having areas for improvement, AppDynamics has received more positive feedback overall and is considered worth the investment despite its higher pricing model.
"AppDynamics is scalable."
"We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work in all areas, but it has broad coverage. We can use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset."
"I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions."
"It is a good monitoring tool. Its stability is very good."
"It reduces the time to resolve issues and requires less manpower."
"After we implemented this solution, we can easily determine the root cause of issues."
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"The initial setup is simple."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"It is a very stable product."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"It is breadth. It covers so many different technologies which can roll up into a single console."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"It works irrespective of the operating system we’re running."
"It would help to maybe have a more graphical interface and more user-friendly graphics."
"If it can be able to intelligently provide all the things we need to look at, from a data point of view, that would be very useful."
"It needs strengthening in the database tiers."
"As per my experience, the drill-down feature can be improved at the class level."
"In the current version of AppDynamics, there is a correlated section, where we can see all servers’ performance along with application performance, but network performance is missing."
"The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved."
"The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound."
"The UI could use a little help."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"The solution could improve its price."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
More BMC TrueSight Operations Management Pricing and Cost Advice →
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 49 reviews. AppDynamics is rated 8.2, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and SCOM. See our AppDynamics vs. BMC TrueSight Operations Management report.
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