AppDynamics vs ITRS Geneos comparison

AppDynamics and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. AppDynamics is ranked #5 with an average rating of 8.2, while ITRS is ranked #19 with an average rating of 7.7. AppDynamics holds a 5.2% mindshare in APM, compared to ITRS’s 1.5% mindshare. Additionally, 89% of AppDynamics users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

AppDynamics

Read 156 AppDynamics reviews

14,012 Views
8,865 Comparison Views

89% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

3,666 Views
2,053 Comparison Views

96% willing to recommend

AppDynamics

ITRS Geneos

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Executive SummaryUpdated on Jul 24, 2024

AppDynamics and ITRS Geneos are robust tools for monitoring applications and infrastructures. AppDynamics seems to have the upper hand in ease of deployment and improved user experience, while ITRS Geneos leads in real-time monitoring and data visualization.

Features: AppDynamics provides comprehensive application performance monitoring, valuable insights, and predictive capabilities. ITRS Geneos offers real-time monitoring, analytics, and rich data visualization options.

Room for Improvement: AppDynamics could enhance alerting and reporting features, and resolve occasional data accuracy issues. ITRS Geneos users desire a more streamlined configuration process and report a steep learning curve.

Ease of Deployment and Customer Service: AppDynamics users highlight a smoother deployment process and commendable support services. ITRS Geneos users find the deployment more complex but appreciate the detailed documentation and responsive customer service.

Pricing and ROI: AppDynamics pricing is higher but justified by significant ROI through enhanced application performance. ITRS Geneos is considered pricey, though users believe the cost is offset by its powerful features in high-demand environments.

To learn more, read our detailed AppDynamics vs. ITRS Geneos Report (Updated: January 2025).

Buyer's Guide

AppDynamics vs. ITRS Geneos

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AppDynamics

Ranking in Application Performance Monitoring (APM) and Observability

5th

Average Rating

8.2

Reviews Sentiment

6.5

Number of Reviews

156

Ranking in other categories

Mobile APM (2nd), Container Monitoring (3rd)

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

19th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (25th), IT Infrastructure Monitoring (19th)

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AppDynamics is 5.2%, down from 6.3% compared to the previous year. The mindshare of ITRS Geneos is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Mahesh Deshpande

Senior Technology Architect at Infosys

The transition tracing and user experience are good, but performance degrades past 3,000 or so agents

The Kubernetes cluster agent has not yet matured. That's one area that requires a lot of improvement. You have two options for implementing the Kubernetes agent. One is deployed in DocCloud, but you can't download those images from DocCloud for security reasons at most organizations, so this option isn't that useful. The installation for the second option isn't that user-friendly. Transition tracing for the Kubernetes application is challenging. You have to navigate to a new set of user interfaces in AppDynamics, so that's the pain point. There is an icon you need to click on to get a newer user interface.

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Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions."

"What I like best about AppDynamics is that it's functional, particularly in APM in Java and .NET."

"AppDynamics makes it much easier for us to detect problems or issues before they become problems. We have alerting on all of our business transactions."

"This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."

"It has improved our organization with its ability to catch issues quickly and fix them."

"AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services."

"It's made it easier to collaborate across teams; be able to have the same data immediately in front of you just by sharing a URL."

"It is easy to gain visibility into complex environments with AppDynamics. It has the ability to combine operation information of the environment and business information with strong business IQ support."

More AppDynamics pros

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

More ITRS Geneos pros

Cons

"I’d like to see better out-of-the-box visual reporting so that we can roll this up to management."

"Additional support for NextGen mobile platforms also needs to be high in the roadmap prioritizations"

"They need to improve the consolidation of agents for the agent's installation process."

"AppDynamics's agent management could be improved."

"I would like to see something that lets me set real dollar figures, not just to outages, but to the solutions as well... when I'm looking at problems and have found a problem that I know I need to address. I could flag it off and have AppDynamics estimate how long a person would have taken to find that without it. That would give me a lot of leverage for justifying the existence of APM, which I really need."

"While it is scalable, it could be better."

"The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see."

"The solution's user interface should be improved."

More AppDynamics cons

"The main feature that needs work is the Dashboard designer."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"Mobile phone integration is probably not as rich as it could be."

More ITRS Geneos cons

Pricing and Cost Advice

"Yearly payments have to be made toward the licensing costs of the solution. The solution has no additional costs apart from the licensing costs."

"AppDynamics is one of the most expensive solutions on the market."

"Our purchasing experience through the AWS Marketplace has been pretty painless."

"We do not have any issues with the price."

"Take into consideration what you get for specific pricing models and how much it costs to add on things you may need later."

"The product is a bit expensive compared to other tools."

"AppDynamics is really pricey as it requires licenses for every feature."

"This solution is not the cheapest but it works well. You will end up doing more work with a cheaper solution than if you just spent the extra money on a better solution like this one."

More AppDynamics pricing and cost advice

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"I can say it's not that cheap because the licensing is a little bit costly"

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"You will get the best price if you get a single global deal."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The pricing seems reasonable. We're happy enough with it."

More ITRS Geneos pricing and cost advice

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831,158 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

50%

Financial Services Firm

15%

Computer Software Company

Manufacturing Company

Financial Services Firm

77%

Computer Software Company

University

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit

Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...

See all answers

What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

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Product Reports

Buyer's Guide

AppDynamics

January 2025

Download AppDynamics product report

Buyer's Guide

ITRS Geneos

January 2025

Download ITRS Geneos product report

Also Known As

AppD, AppDynamics APM

Geneos

Learn More

AppDynamics

ITRS

Overview

AppDynamics is a comprehensive tool used for monitoring application performance, identifying user issues, analyzing traffic, managing infrastructure, and performance testing. It supports environments like Kubernetes, WebLogic, and Azure, and is crucial for industries such as banking, telecommunications, and financial services.

AppDynamics offers a robust solution for application performance monitoring, enabling deep diagnostics, transaction tracing, and root cause analysis. Users benefit from its real-time monitoring and comprehensive analytics capabilities. It's designed for ease of implementation and scalability, featuring intuitive dashboards that streamline infrastructure optimization and enhance user experience. AppDynamics supports extensive third-party extensions and provides proactive monitoring and alerting to ensure optimal system health. It assists in troubleshooting, database monitoring, and setting custom alerts to address Java applications and performance challenges efficiently.

What are the most important features of AppDynamics?

Application Performance Monitoring: Real-time insights into application health and performance
Business Transaction Capturing: Detailed tracking of business transactions across the application
Memory Monitoring: Monitoring memory usage to optimize application performance
Analytics: Advanced analytics to understand application and user behavior
Customizable Dashboards: Intuitive dashboards for better visualization and decision-making
Proactive Monitoring and Alerting: Immediate alerts and monitoring to prevent issues before they affect users
Integration Capabilities: Integration with third-party tools to extend functionality
Root Cause Analysis: Deep diagnostics to pinpoint and fix issues promptly
Transaction Mapping: Mapping transactions to understand and improve user journeys
Error Detection: Identifying and diagnosing errors to maintain application stability

What benefits or ROI should users look for in reviews?

Ease of Implementation: Simple deployment process
Scalability: Ability to grow with the organization's needs
Time Savings: Reducing time spent on troubleshooting and issue resolution
Enhanced User Experience: Improving application performance for better user satisfaction
Cost Efficiency: Balancing functionality with cost to deliver value

AppDynamics is widely adopted in banking, telecommunications, and financial services to ensure optimal user experience and system health. Its capabilities support these industries in maintaining robust, efficient, and reliable applications. The tool is instrumental in troubleshooting, performance optimization, and providing a seamless user experience.

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

Sample Customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

AppDynamics vs. ITRS Geneos

January 2025

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