ITRS Geneos vs Splunk AppDynamics comparison

ITRS and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. ITRS is ranked #34 with an average rating of 5.0, while Splunk is ranked #3 with an average rating of 8.3. ITRS holds a 1.3% mindshare in APM, compared to Splunk’s 4.6% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,225 Views
3,211 Comparison Views

96% willing to recommend

Splunk AppDynamics

Read 249 Splunk AppDynamics reviews

13,425 Views
10,740 Comparison Views

91% willing to recommend

ITRS Geneos

Splunk AppDynamics

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Executive SummaryUpdated on May 11, 2025

Splunk AppDynamics and ITRS Geneos both compete in the monitoring and observability sector. Splunk AppDynamics has the upper hand with its comprehensive application monitoring, encompassing end-to-end business transactions and extensive insights that benefit broader enterprises beyond specific industries.

Features: Splunk AppDynamics is recognized for its detailed stack trace analysis, enabling profound troubleshooting and debugging. Its business transaction tracking offers real-time insights into application performance across multiple nodes, served by unified dashboards that can be accessed widely due to its SaaS nature. End-user monitoring helps view performance from a customer's perspective, which is invaluable for rectifying performance issues before customers are affected. In contrast, ITRS Geneos excels in real-time monitoring and possesses a highly customizable framework, particularly tailored to meet the rigorous demands of financial markets. It is adept at monitoring disparate systems and quickly extends to various system requirements, ensuring minimal service disruption at financial institutions.

Room for Improvement: Splunk AppDynamics can improve its network performance visibility and interface, which can be cumbersome for new users. Additionally, its compatibility with modern tech stacks like cloud services needs enhancement. ITRS Geneos could benefit from advanced historical data analytics and cloud environment observability, and improvements in dashboard usability and integration capabilities could provide greater user experience improvements.

Ease of Deployment and Customer Service: Splunk AppDynamics supports diverse environments, including public and hybrid clouds, providing flexibility for various IT infrastructures. Its customer service receives mixed reviews, with some delays reported. In contrast, ITRS Geneos is primarily on-premises but provides quick technical support and effective customer engagement, especially in the financial sector. It boasts an easy, bug-free initial setup, highlighting the deployment simplicity unmatched by some competitors.

Pricing and ROI: Splunk AppDynamics is often seen as expensive due to its intricate licensing and additional feature costs. Nonetheless, its users find the investment worthwhile due to time-saving and efficient issue resolution, resulting in substantial ROI. Alternatively, ITRS Geneos, although costly upfront, offers pricing tailored for financial markets. It's particularly valued for predicting critical system failures, offering significant ROI and ensuring business continuity, making it a cost-effective choice for financial market needs.

To learn more, read our detailed ITRS Geneos vs. Splunk AppDynamics Report (Updated: July 2025).

Buyer's Guide

ITRS Geneos vs. Splunk AppDynamics

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

34th

Ranking in IT Infrastructure Monitoring

48th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (69th)

Splunk AppDynamics

Ranking in Application Performance Monitoring (APM) and Observability

3rd

Ranking in IT Infrastructure Monitoring

5th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

249

Ranking in other categories

IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.3%, up from 1.3% compared to the previous year. The mindshare of Splunk AppDynamics is 4.6%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Application performance management and error resolution improved with data-driven insights

Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The great advantage of this tool is real-time monitoring."

"The clean and colorful UI and easy to use options like snooze and active times."

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

More ITRS Geneos pros

"The most valuable feature of AppDynamics is Proactive Monitoring and Alerting."

"It reduces the time to resolve issues and requires less manpower."

"The solution's most valuable features are its end-user monitoring and AI functionalities."

"Visibility to the end-users is a valuable feature."

"The analytics are great."

"The solution helps us provide a better user experience to our customers."

"The most valuable feature of the solution is its GUI."

"We used AppDynamics to identify gaps and bottlenecks in the software."

More Splunk AppDynamics pros

Cons

"Mobile phone integration is probably not as rich as it could be."

"Data visualization – real time and historical – is a weakness."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

More ITRS Geneos cons

"There are many KPIs that are not available in AppDynamics."

"The downside is that it's a little costly."

"The infrastructure is not as good as other solutions."

"In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages."

"I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard."

"AppDynamics should improve its ability to track all the transactions."

"This solution is expensive."

"The interface and user experience could be better."

More Splunk AppDynamics cons

Pricing and Cost Advice

"I can say it's not that cheap because the licensing is a little bit costly"

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

More ITRS Geneos pricing and cost advice

"It's a very expensive product. Each of the licenses after this month for one server is around $9,000 or $10,000."

"Purchasing the product through the AWS Marketplace was good."

"AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."

"It is expensive. However, our time to recover has been reduced, and this product has helped recuperate costs and provided us with ROI."

"This solution is not the cheapest but it works well. You will end up doing more work with a cheaper solution than if you just spent the extra money on a better solution like this one."

"AppDynamics is one of the most expensive solutions on the market."

"The pricing model for AppDynamics could be better. You have to subscribe to a yearly or a three-year licensing, which isn't very handy. The solution is one of the most expensive in the market today."

"The pricing for AppDynamics is expensive, but it is possible to negotiate special pricing through bids."

More Splunk AppDynamics pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Financial Services Firm

26%

Computer Software Company

14%

Educational Organization

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit

Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...

See all answers

What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 23% of the time

Grafana vs ITRS Geneos

Compared 14% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

Prometheus Group vs ITRS Geneos

Compared 8% of the time

More ITRS Geneos Competitors

Dynatrace vs Splunk AppDynamics

Compared 14% of the time

Datadog vs Splunk AppDynamics

Compared 9% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 8% of the time

New Relic vs Splunk AppDynamics

Compared 8% of the time

Elastic Observability vs Splunk AppDynamics

Compared 4% of the time

More Splunk AppDynamics Competitors

Product Reports

Buyer's Guide

ITRS Geneos

July 2025

Download ITRS Geneos product report

Buyer's Guide

Splunk AppDynamics

June 2025

Download Splunk AppDynamics product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?

Real-time Performance Monitoring: Offers immediate insights into application behavior.
Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
Adaptable Dashboards: Customizable views for better data interpretation.

How does AppDynamics benefit users?

Improved Incident Resolution: Faster problem detection and solution implementation.
Enhanced Application Performance: Real-time monitoring optimizes system operations.
Comprehensive Visibility: Provides a full view of application infrastructure.
Informed Decision Making: Detailed analytics guide performance improvements.
Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

ITRS Geneos vs. Splunk AppDynamics

July 2025

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