AppDynamics Reviews, Competitors and Pricing

it_user509022

Senior Performance Engineer Consultant with 501-1,000 employees

Sep 29, 2016

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Without any prior knowledge of the application structure, we use it to identify the root cause of performance issues.

Pros and Cons

"End-user monitoring (web and mobile)"

"SQL statement monitoring"

How has it helped my organization?

In a few clicks, we are able to identify the root cause of performance issues, without any prior knowledge of the application structure nor its components. And this was true for both Java and .NET.

What is most valuable?

Flowmap
Snapshots
End-user monitoring (web and mobile)

What needs improvement?

Analytics
SQL statement monitoring

What do I think about the stability of the solution?

I have not encountered any stability issues so far.

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What do I think about the scalability of the solution?

I have not encountered any scalability issues so far.

How are customer service and support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

We used to use CA APM. We found AppDynamics much more user friendly, easy to spot performance issues, and great unified end-to-end monitoring capabilities.

How was the initial setup?

Initial setup was easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate.

Which other solutions did I evaluate?

We also evaluated CA APM, Dynatrace and New Relic.

What other advice do I have?

Properly identify your needs, and allocate the required resources. Otherwise, you might face some scalability issues.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Anton KasimovConsultant at a tech services company with 1,001-5,000 employees

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Oct 11, 2016

We are waiting for ability to add private locatons feature for Appdynamics synthetic. Now, Appdynamics cannot check internal web resources behind firewall

it_user503214

Associate Technical Analyst at a tech services company with 1,001-5,000 employees

Aug 31, 2016

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It automatically instruments slow performing code components, and facilitates deep-dive component monitoring. It does not support network monitoring.

What is most valuable?

Deep dive monitoring: It automatically instruments slow performing code components. It facilitates deep-dive component monitoring through deep on-demand diagnostics.

Creation of dashboards and reports: It provides creation of reports by adding standard graph and widgets. It stores all metrics into a database that can be used to drive analytics.

Business transaction tracing: It is very good in usability and tool navigation. The navigation is oriented towards business transactions which makes it extreme user friendly. The end user can navigate from business transactions and quickly navigate to the performance issues in those transactions.

Simple architecture: Agents and a centralised console.

How has it helped my organization?

It helps client in finding the detailed errors and exactly which user is facing the same.

What needs improvement?

It does not support network monitoring, which should be included.

For how long have I used the solution?

I have used it for six months.

What was my experience with deployment of the solution?

It requires a huge amount of disk memory because of which I was unable to install it earlier on the machine.

How are customer service and technical support?

Technical support is 5/10.

Which solution did I use previously and why did I switch?

I have used CA Wily and Dynatrace. Both are good, but this is better in providing solutions.

What about the implementation team?

I have implemented it through a vendor team.

It takes far less time to implement than any other APM tools. The ease of using the tool further reduces the overall implementation time.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partners

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it_user560475

Lead Configuration Management Specialist at a logistics company with 1,001-5,000 employees

Nov 22, 2017

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Provides valuable metrics and integrates with other systems

What is most valuable?

The way APM works with the different applications, as well as the various analytics and metrics that it provides.

Right now we are not using it with any other products but we will soon be integrating AppDynamics with ServiceNow.

How has it helped my organization?

We just started using it so it is a little too early to tell but we have already seen how APM finds the issues with the different applications, which is very important for us. That has really improved a lot of business areas and business transactions for us.

What do I think about the stability of the solution?

It has been pretty stable for us so far.

What do I think about the scalability of the solution?

We haven't gotten to the point yet where we have tested the scalability since we just started using it.

Which solution did I use previously and why did I switch?

We were using Nagios but we wanted more application analysis, which Nagios does not provide.

How was the initial setup?

The setup was not really straightforward. We were able to do it because we got help from AppDynamics. But it was definitely not straightforward.

What other advice do I have?

I would recommend to my colleagues that they start using it as soon as possible for their applications.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user112602

Systems Engineer with 51-200 employees

Jun 9, 2014

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We looked into New Relic and Hyperic but chose AppDynamics for their metrics which provides us with a complete picture

Valuable Features

The fact that we can track all steps from a transaction and find the relation with the OS. With the metrics AppDynamics provides us with, we have a complete picture to draw conclusions.

Improvements to My Organization

We have already found memory leaks in some systems. And also some SQL calls to the DB that cause issues.

Room for Improvement

We miss more information for tweaks at the OS level and resource usage. Also making the integration with AppDynamics easier would be a good improvement.

Use of Solution

7 months

Deployment Issues

No, we didn't encounter any issues with deployment.

Stability Issues

Sometimes the dashboard and some screens flick and run with information.

Scalability Issues

No, at the moment we have in all systems and we are not finding any trouble or bottle-necking.

Customer Service and Technical Support

Customer Service: Their response times are really good and they're knowledge about the product.Technical Support: Excellent!

Initial Setup

No, we always look for the simplest ways. We run the implementation without any issues.

Implementation Team

We implemented in-house.

Pricing, Setup Cost and Licensing

What I can say is that we didn't have any surprises with regards to cost. Everything was clear from the beginning.

Other Advice

Sizing of the product in term of the server to run it or architecture is the secret to success.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.