We deployed Aruba Wireless in our corporate head office, where we have a lot of business users. We use the product both as corporate WiFi and guest platform.
Software Engineer at a retailer with 10,001+ employees
It doesn't require a controller, has an easy-to-navigate GUI, and shows statistics that give you a lot of insight, but the syncing between the cloud and the APs is inconsistent
Pros and Cons
- "What I like best about Aruba Wireless is that it doesn't need a controller. The product also has a GUI that's easy to navigate."
- "Aruba Wireless is a good product, but it still has some issues, especially at the beginning, where there's inconsistent syncing between the cloud and the APs. Sometimes, there's also a little lag when accessing the query."
What is our primary use case?
What is most valuable?
What I like best about Aruba Wireless is that it doesn't need a controller.
The product also has a GUI that's easy to navigate.
I also like that Aruba Wireless shows statistics that give you a lot of insight.
What needs improvement?
Aruba Wireless is a good product, but it still has some issues, especially at the beginning, where there's inconsistent syncing between the cloud and the APs. Sometimes, there's also a little lag when accessing the query.
For how long have I used the solution?
I started using Aruba Wireless two years ago.
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What do I think about the stability of the solution?
Aruba Wireless is a stable product.
What do I think about the scalability of the solution?
I find Aruba Wireless scalable.
How are customer service and support?
We've contacted Aruba Wireless support many times, but there weren't proper resolutions. Cases remain open for a few days, and then they'll automatically resolve. Then, sometimes, those cases will reappear.
Aruba support would be a four on a scale of one to five.
Which solution did I use previously and why did I switch?
My company has a particular office on Cisco APs, then replaced completely with Aruba Wireless, one of the most extensive Aruba deployments in the company.
My company is still planning to switch from Cisco Wireless to Aruba Wireless in other offices. However, concerning Cisco Wireless, the product is pretty stable and solid. It has been running for years, but eighty percent of the environment is on Cisco Wireless, which Aruba Wireless will eventually replace.
How was the initial setup?
Deploying Aruba Wireless is pretty straightforward.
It took several days to complete the deployment because the office was enormous and the number of APs deployed was quite significant.
It took one to two months to pre-stage, install, and make Aruba Wireless stable.
What about the implementation team?
My company pre-staged the equipment and the APs, and then initially, the deployment team had a few issues during the Aruba Wireless installation.
A third-party team deployed the product for my company.
What was our ROI?
As Aruba Wireless doesn't require a controller, my company saved some money, so there's ROI from the product.
What's my experience with pricing, setup cost, and licensing?
I don't know the exact costs associated with Aruba Wireless, but I have a rough idea, and it's not too cheap, though it's less costly than Cisco Wireless. Pricing for Aruba Wireless is moderate. It's a three out of five.
What other advice do I have?
I have experience with both Cisco Wireless and Aruba Wireless.
My company uses Aruba Wireless IAP-245.
It's a centrally-managed cloud product.
Daily, the number of Aruba Wireless users varies. If there's a meeting, then many high-profile users will come. At least two or three times a week, there will be many product users, for example, IT engineers, designers, finance people, and people from other teams.
My advice for anyone looking into implementing Aruba Wireless is that it depends on the use cases. You get all the features available in Cisco Wireless at a lesser price, but in terms of support and stability, Cisco is ahead of Aruba. However, Aruba Wireless is a good option when considering the price and if you're a mid-sized organization.
Aruba Wireless gets a seven out of ten from me.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Associate Director – Network & Cyber security at Microland Limited
Very stable, reasonably priced and great for small to medium size organizations
Pros and Cons
- "Reasonably priced and great for small to medium size organizations."
- "Lacks a heat map analysis and a cloud-based wireless controller."
What is our primary use case?
I work for an international service integrating company and we provide resources that are distributed internationally. We use Wireless for our branch and remote locations, and it's mainly for the internet. We are service integrators and deploy this solution as well as provide support to multiple customers. I am the director of technology and we are currently customers of Aruba.
What is most valuable?
Reasonably priced and great for small to medium size organizations. One positive is that they're not constantly providing upgrades and that reduces exposure to complications.
What needs improvement?
I haven't yet seen a cloud-based wireless controller in Aruba and I'm waiting for that as well as a heat map analysis which is also lacking. I'd like to see application visibility in the next release on the inbound and outbound traffic flow.
What do I think about the stability of the solution?
The solution is working well and we haven't had any issues with stability. Traffic flow is starting to increase now that workers are returning to the office, and we're likely to move to Wi-Fi 6 or Wi-Fi 7 in the near future.
How are customer service and support?
Getting a response from technical support is really tough and is a pain point for us. It doesn't flow like in Cisco Tech.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is pretty easy, certainly not as complicated as Cisco. There aren't many upgrades or major bugs so it's more stable than Cisco. Deployment time depends on the size of the project. A small site will take about two weeks, a larger project might take three or four weeks. We have nine engineers supporting Aruba.
What's my experience with pricing, setup cost, and licensing?
I'm unaware of the cost but I know it's cheaper than Cisco and that is why Aruba generally wins when a contract goes to tender or in the procurement phase.
What other advice do I have?
A key factor is to ensure the solution suits your requirements. If a smaller organization is looking for an on-prem solution, then Aruba would fit in. For larger deployments, it would be better to go with Cisco. If you're an organization with 400 different sites, Cisco is the way to go. Aruba has proven itself for smaller to midsize deployments.
The solution does what it's meant to and I'm happy with it. I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Aruba Wireless
April 2025

Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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Consultant at Bechtle
Priced well and stable
Pros and Cons
- "Aruba Wireless is stable."
- "Aruba Wireless could improve the interface, it does not have a smart web interface. Other solutions have smart web interfaces, such as Cisco Meraki."
What needs improvement?
Aruba Wireless could improve the interface, it does not have a smart web interface. Other solutions have smart web interfaces, such as Cisco Meraki.
For how long have I used the solution?
I have been using Aruba Wireless for approximately six years.
What do I think about the stability of the solution?
Aruba Wireless is stable.
What do I think about the scalability of the solution?
Aruba Wireless is scalable for the needs of my customers. Some of my customers have approximately 1,500 users using the solution and it works well.
What's my experience with pricing, setup cost, and licensing?
The price of Aruba Wireless is reasonable.
What other advice do I have?
I rate Aruba Wireless a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Network Administrator at a university with 1,001-5,000 employees
For the most part, users haven't noticed hiccups because of the HA capability & the speed at which the controllers can authenticate. Unlike in the past, quarterly release dates have been delayed.
Valuable Features
It's very adaptable from the access point line. We've found that ClearPass products have met our performance marks to the letter. They sold us on foundations stats and provided us with everything we asked for. They didn't come up short and were dead on the money.
Improvements to My Organization
It's provided our students with such reliable service that they just expect it to be there and take it for granted. They come to school, blackboard their work, get on YouTube, chat with friends, etc., and then go home, not realizing that they used the college network. We've been able to give them the best experience possible, and their feedback has been amazing. If there are ever any hiccups, the complaints and tickets pile up very quickly.
Our users, for the most part, haven't noticed hiccups because of the HA capability and the speed at which the controllers can authenticate. In fact, the last couple updates have boosted the quality and redundancy. Students have been able to watch YouTube videos without any noticeable rendering issues during hiccups.
We have a few IAP's and that's sort of like the standalone home router stuff. They're lacking in functionality, and though they are designed for standalone small deployments, they don't give you the good standalone fun stuff that you expect on a smaller scale router, like good DLNA. I wish they were a little bit more progressive on their IAP line.
Room for Improvement
Before HP bought Aruba, the release dates for codes were very predictable and quick. Code release were always visibly available. But since HP's acquisition, normal and quarterly release dates have been delayed, probably because of continued integration between the two companies. One specific issues is that we want to deploy their latest and greatest AP, but they don't have a GA code version available yet. We're still waiting.
I know that's a very specific complaint, but it actually has impacted us because we keep a flush on the older access points on hand just in the event code gets delayed by a few weeks. It's now been delayed by a month to two and I have to buy older access points. I can't deploy the latest and greatest.
I'm hoping things get smoothed out when they start getting their product lines and their flow of products and code deployments get fixed. I've been a little disappointed in that.
Also, I've found some of their onboarding stuff to be overkill and not worth the price. Their base stuff that's included in ClearPass is absolutely amazing, but the fringe things are superfluous and overcharged. The core stuff, though, is exactly what you pay for.
Use of Solution
We're essentially an Aruba shop. We have uniform wireless AP's ranging from AP 125's, which are slowly going to be de-commissioned on our next product cycle, all the way up to AP 325's in our fleet. We have three 7240 controllers, and one 7210 controller as our test platform box that we use for benchmarking and a few other projects. They're basically fully-licensed and we are basically all-wireless. We do not have any HP switching gear in-house or Aruba switching gear. All of this is controllers and access points for the hardware side. For the software side, we have AirWave, which monitors our entire wireless fleet in controllers, and ClearPass. We have three ClearPass appliances -- one is a hardware box and another is a VM box. Both of them are 25K units and one 5K unit appliance, as well as hardware.
We've been using them for about 10 years I would say, maybe nine years.
Deployment Issues
It deploys extremely quickly.
Stability Issues
The controller is a rock solid 10 out of 10, the access points are 9.5 out of 10, ClearPass is 10 out of 10, and AirWave is 9 out of 10.
Scalability Issues
It scales incredibly well. We did have some scalability issues with the system a long time ago, but they fixed that rather quickly. We also changed product lines at around that time. We were outgrowing the product a little bit too quickly, but since we've moved to the new controllers, it's been rock solid.
Customer Service and Technical Support
Technical support is very good, but it's dependent on the engineer you get. Sometimes you'll get a fantastic engineer and your problem is solved right away. Sometimes you might have to jump through a few more hoops. Sometimes you get the Cisco experience where you must follow the bouncing ball and complete all the 10 questions. You know how your product works, you don't need to complete 10 questions. You have a problem and want an engineer who can solve this really quickly.
I've noticed that it's been getting better over time. It used to be bad about four years ago. Over the last two to three years, it's been getting a lot better. As long as you fill out the surveys, I tend to find that the service has been getting better and better and better. You get your resolution pretty quickly. So I'm generally quite happy with the tech calls.
I've noticed they've scaled back a little bit of their SE's. I guess that's because they're such a big company.
Initial Setup
The initial setup tends to be both straightforward and complex. Although I haven't done an initial setup in a while, everything just clicks together very well. When I did do an initial setup, the wireless controller was up and running within a few minutes. Deploying new controllers into the cluster takes seconds. There are a lot of wizards and guides built into the controllers for setup. So it's very easy.
ClearPass is a little harder, and AirWave is medium difficulty. ClearPass is the hardest part to get going without a good amount of training.
Pricing, Setup Cost and Licensing
Day-to-day costs are generally very low. We have very few problems with the system, so our maintenance costs and hours that we put into solving problems is generally very low, which makes my life really easy to work on other issues that come up. Our wireless system generally doesn't generate a lot of day-to-day issues.
Initial costs for purchasing the system? It's on par with other vendors, but is a little bit cheaper than the equivalent of what we were getting out there, so I feel that we got really good value.
Other Advice
Make sure you buy the system that suits your network. They have a very broad pallet, so you can buy one that's overkill and buy one that's underkill. Make sure you spec and follow the guides appropriately. Also, you have to have a very good concept of how fast you're going to grow and how much you're going to grow because if you don't have a really good idea of what your growth curve is going to look like, you can easily buy something that doesn't fit perfectly.
Proper planning for scaling, and knowing what your growth curve is going to be is key. Work with the SE's on figuring out the plan is very important. Aruba has a very broad product line on scalability, so that can hurt you and help you at the same time. It is very nice to have.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Channel Sales Manager at Denave
Offers centralized management of APs and switches
Pros and Cons
- "The tool's most valuable feature is Aruba Central, which offers centralized management. You can manage its switches, APs, and data access. It is easy to manage the entire switches and APs. The solution is the best in terms of security and manageability."
- "Our customers ask for a security portfolio, which the tool doesn't have."
What is most valuable?
The tool's most valuable feature is Aruba Central, which offers centralized management. You can manage its switches, APs, and data access. It is easy to manage the entire switches and APs. The solution is the best in terms of security and manageability.
What needs improvement?
Our customers ask for a security portfolio, which the tool doesn't have.
For how long have I used the solution?
I have been working with the product for three years.
What do I think about the stability of the solution?
I rate Aruba Wireless' stability a nine out of ten. It comes with a limited lifetime warranty.
What do I think about the scalability of the solution?
The solution is scalable. My territory has at least 70-80 customers.
How was the initial setup?
The tool's deployment is easy. Its deployment depends on the network type and scope of work. Simple scenarios can be completed in a week. Complex networks take two to three months to complete.
What other advice do I have?
Our customers who use Aruba Wireless are very much happy. We have a pre-sales team that helps us with solution design, POCs, installation, and implementation. Our customers appreciate this kind of support. I rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Director, Technical Solutions at Sigma.3 Pte Ltd
Flexible tunneling, simple initial installation, and reliable
Pros and Cons
- "Aruba Wireless does not have too many distinguishing feature sets. However, tunneling is more flexible in this solution than other solutions, such as Ruckus."
- "Aruba Wireless could improve the dashboard. It is not straightforward or intuitive to use and could be more user-friendly. For IT employees the dashboards are fine but when it comes to the end-user it is difficult. The Mobility Controller dashboard is not meant for non-IT employees."
What is most valuable?
Aruba Wireless does not have too many distinguishing feature sets. However, tunneling is more flexible in this solution than other solutions, such as Ruckus.
What needs improvement?
Aruba Wireless could improve the dashboard. It is not straightforward or intuitive to use and could be more user-friendly. For IT employees the dashboards are fine but when it comes to the end-user it is difficult. The Mobility Controller dashboard is not meant for non-IT employees.
For how long have I used the solution?
I have been using Aruba Wireless for approximately 12 years.
What do I think about the stability of the solution?
Aruba Wireless is a stable solution. The controllers have been working well for over four years, but I have replaced a few APs.
I rate the stability of Aruba Wireless an eight out of ten.
What do I think about the scalability of the solution?
Aruba Wireless is scalable. However, you need to purchase certain models of the solution to have high limits. For example, the 7210 model has hard-coded limits that I cannot increase.
We primarily support hotels and I have completed 500 rooms. The system can handle approximately 500 to 1000 users.
How are customer service and support?
When we need to escalate to a priority one case it is difficult.
I rate the support of Aruba Wireless a two out of five.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have used Ruckus previously and when I compare this solution to Ruckus, they are both very similar. I implement both of them.
How was the initial setup?
The initial setup of Aruba Wireless is a lot easier to do than on other solutions.
What's my experience with pricing, setup cost, and licensing?
The price of Aruba Wireless could improve. It is expensive. However, I am able to reduce my costs because I do not use all the features in the controller, such as the AD integration and other enterprise features.
What other advice do I have?
I prefer Ruckus over Aruba Wireless.
I rate Aruba Wireless an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Sr IT Solutions Architect at a manufacturing company with 10,001+ employees
Versatile as a solution but lacks comprehensive testing for upgrades and issues can be expected
Pros and Cons
- "The most valuable feature is the fact that it can work with many devices. It supports everything that we need it to."
- "Aruba Wireless is easily scaled between a lot of devices and a lot of endpoints. When we decided to use it as our solution, we had planned to use it exactly for its ability to scale."
- "The upgrades tend to be buggy and better testing is needed before they are released."
What is our primary use case?
The primary use we have for the product is for users' corporate mobile access.
What is most valuable?
The most valuable feature is the fact that it can work with many devices. It supports everything that we need it to. Whatever features are required from an enterprise standard, it supports all of them. The main advantage is broad device support.
What needs improvement?
The area that has the most room for improvement is upgrades. What we have seen many times now is that new releases tend to have bugs. Sometimes the bugs are a little bad and cause some undesirable issues. The new code in the upgrades or something leads to conflicts. I would say testing releases before making them available is one of the areas which Aruba needs to improve most with the wireless product. More comprehensive testing is required for a better, more reliable end-user experience.
It is not necessarily testing more often, it is just for new releases. The testing they need to do is to work more closely with different environments and take notice of where issues tend to occur. They should have some idea of what environments are experiencing issues more often by now because of which companies are reporting the issues. They can make compensations for testing in those environments.
I do not have any new features that the product requires off the top of my head. I think that more than improving the product, there are management portfolios and other peripheral things that could be better integrated. But just doing better testing is the main improvement that they need to make.
For how long have I used the solution?
We have been using Aruba Wireless for between seven and eight years now.
What do I think about the stability of the solution?
Aruba Wireless has been a stable solution for us. Once it was set up correctly it was fine. We had some initial hiccups. We still have issues with upgrades sometimes. Except for mostly minor issues, it has been a good solution.
What do I think about the scalability of the solution?
Aruba Wireless is easily scaled between a lot of devices and a lot of endpoints. When we decided to use it as our solution we had planned to use it exactly for its ability to scale. We went through a massive scaling and did not have issues with devices and endpoints.
Right now we have 30,000 users and around 45,000 devices between those users. It does not seem that there are many limitations for scaling the product's use.
How are customer service and technical support?
Technical support is good. The only issue we have had with them is that we often have to be referred to their engineering response team. That situation actually happens most of the time. On the other hand, we do not need to use support very often.
So, yes, we get support for the product and we eventually get the solution we need, but most of the time it gets referred to their engineering team to get the complete solution. Overall, the support is pretty good.
How was the initial setup?
The initial setup was a little bit complex because our environment is complex. Because of that, I would say the initial setup was complex. It may not be as complex for other companies.
It took almost a year for deployment. But there are two sides to the setup. One is the product is good and it can be configured to do what we need. But our environment was complex because it involves some legacy devices and some really advanced new devices and technologies as well. It is good that the product is able to support both of those needs.
What about the implementation team?
We have a couple of IT specialists, one architect, and a development operations engineer for deploying the updates and maintaining the solution. In total, it is around four or five people who maintain the product. Not everyone needs to be dedicated to it full-time.
What other advice do I have?
The advice that I would give to others who are looking into implementing Aruba starts with that it is a good product. It has some really good features. But the other reality is that you might need to be prepared to face some hiccups with any upgrades and with the setup.
On a scale from one to ten where one is the worst and ten is the best, I would rate the Aruba Wireless solution as a seven-point-five out of ten. Because of the upgrade issues and the persistence of those, I would rate it a seven.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of IT Department at B9 Beverages Pvt. Ltd.
Constantly delivers the necessary bandwidth, even when there are suddenly more users
Pros and Cons
- "It delivers constantly, there is no break in the internet using these devices. It also automatically gets connected when the internet comes back. Failure is very low."
- "What I would like to have with these kinds of devices is the most enhanced security. For example, if I could apply security from wireless devices, that would be great. I would also like more enhanced reports on user adoption, who is getting what bandwidth."
What is our primary use case?
The primary use is for distributing internet bandwidth. The performance is good.
How has it helped my organization?
The benefit is the constant delivery of internet bandwidth. Everybody is getting internet access properly. When 40 - 50 people are sitting in a small area it is capable of delivering internet to them constantly.
What is most valuable?
It delivers constantly, there is no break in the internet using these devices. It also automatically gets connected when the internet comes back. Failure is very low.
What needs improvement?
What I would like to have with these kinds of devices is the most enhanced security. For example, if I could apply security from wireless devices, that would be great.
I would also like more enhanced reports on user adoption, who is getting what bandwidth. That is the kind of report I should be getting.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It's completely stable.
What do I think about the scalability of the solution?
Scalability is good. Suppose there are 20 people in a room and suddenly 10 more people come into the room. It automatically scales up and provides the internet.
How are customer service and technical support?
A situation where we have had to contact technical support has never happened in the last year. It has been really constant in the distribution of the bandwidth.
Which solution did I use previously and why did I switch?
I wanted experience using more products. We were already using another product but I thought, "Okay, let's try Aruba this time and see what the feedback is like." I thought Aruba would give me better performance, after looking at the performance of the existing devices.
When selecting a vendor, the most important factor is that support has to be there. I would look for constant support from any vendor. It can't be that the product is sold and after that there is no support. There has to be constant and quick support from the vendor.
How was the initial setup?
The setup is straightforward, it's not complex. Things are quite easy with Aruba.
Which other solutions did I evaluate?
We were looking at different products for our new premises. Aruba was known to me so I compared Aruba with Ruckus.
What other advice do I have?
I would definitely recommend Aruba devices.
I rate Aruba Wireless at nine out of 10 because of the performance and stability of the product. It's not a 10 because it needs enhanced security and a more granular level of reporting. If these kinds of things were provided it could be a 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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