We had Aruba controllers and APs installed in over 1,000 retail stores and in several large distribution centers.
Network Systems Engineer at a tech vendor with 51-200 employees
Improved overall scalability and simplicity in configuring and replacing APs
Pros and Cons
- "The product improved overall scalability and simplicity in configuring and replacing. The use of an Aruba Controller to configure multiple APs was game-changing."
- "The most valuable feature in this product would be the stability. You build it, install it, and it’s good to go, with no further tweaks needed unless adding or replacing APs."
- "An area of this product that could use improvement would be the troubleshooting. At times I had to engage Aruba Support which ran some pretty complicated troubleshooting commands. I would not have been able to do with existing CLI documentation."
What is our primary use case?
How has it helped my organization?
The product improved overall scalability and simplicity in configuring and replacing. This product replaced old Symbol wireless AP’s that required individual configuration and management. The use of an Aruba Controller to configure multiple APs was game-changing. We went with Aruba over Cisco at the time, simply for cost.
What is most valuable?
The most valuable feature in this product would be the stability. You build it, install it, and it’s good to go, with no further tweaks needed unless adding or replacing APs.
What needs improvement?
An area of this product that could use improvement would be the troubleshooting. At times I had to engage Aruba Support which ran some pretty complicated troubleshooting commands. I would not have been able to do with existing CLI documentation.
Buyer's Guide
Aruba Wireless
January 2025
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
What other advice do I have?
I would rate it at eight out of 10. It proved to be stable with minimal failures that I saw in the three- to five-year time frame I worked with them.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Professional Services Engineer at a tech services company with 51-200 employees
Has more features than other wireless solutions. Additional troubleshooting capabilities for ClearPass could help.
What is most valuable?
The Wireless Controller's firewall feature and the ClearPass Access Management product's NAC feature.
How has it helped my organization?
As of now, we are utilising the existing features of the product and it satisfies all our requirement.
What needs improvement?
Additional troubleshooting capabilities for the ClearPass product.
For how long have I used the solution?
2 years.
What was my experience with deployment of the solution?
None yet.
What do I think about the stability of the solution?
None yet.v
What do I think about the scalability of the solution?
None yet.
How are customer service and technical support?
Customer Service:
10/10
Technical Support:10/10
Which solution did I use previously and why did I switch?
Previously was using Meru and switched due to additional features and functionality in the Aruba products.
What other advice do I have?
The Aruba product has more features than the other competitive wireless solutions available in this domain. Product has good stability.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are an Aruba Partner
Buyer's Guide
Aruba Wireless
January 2025
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Network Administrator at a university with 1,001-5,000 employees
The access points support a high number of connected clients
Pros and Cons
- "The initial setup was very easy and intuitive."
- "The access points support a high number of connected clients."
How has it helped my organization?
The APs has a very competitive price and the functionality is really good. I have installed them in buildings made of stone and the signal goes through the walls with no problem. I also use this equipment for very big classrooms and it works great.
What is most valuable?
- The antenna’s gain: It is really powerful.
- The access points support a high number of connected clients.
- It has an easy configuration wizard.
What needs improvement?
Price.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Not really.
What do I think about the scalability of the solution?
Not really, it has supported all the protocols that I have needed.
How are customer service and technical support?
Technical support is very good.
Which solution did I use previously and why did I switch?
I have used Cisco, Ruckus, D-Link, and Proxim. Aruba is equal or better than Cisco. The price and performance were the reason for the change.
How was the initial setup?
The initial setup was very easy and intuitive.
What's my experience with pricing, setup cost, and licensing?
Pricing is very competitive.
Which other solutions did I evaluate?
I tried Cisco, Ruckus, Proxim, and Juniper.
What other advice do I have?
Try it. It works fine.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Engineer at a consultancy with 1,001-5,000 employees
Contains multiple solutions like Guest, NAC, AAA; quick support too
Pros and Cons
- "ClearPass is a unique product that contains multiple solutions like BYOD, Guest, NAC, AAA, UEBA, etc. There is also quick support from Aruba TAC."
- "Access point mounting options could be better."
What is our primary use case?
Enterprise wireless for employees includes multiple wireless controllers, ClearPass Policy Manager, and wireless access points.
How has it helped my organization?
ClearPass is user friendly for managing the entire solution.
What is most valuable?
ClearPass is a unique product that contains multiple solutions like BYOD, Guest, NAC, AAA, UEBA, etc. There is also quick support from Aruba TAC.
What needs improvement?
Access point mounting options.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
None. The product is very stable.
What do I think about the scalability of the solution?
None. Never seen a scalability issue.
How are customer service and technical support?
Excellent.
Which solution did I use previously and why did I switch?
None. Aruba Wireless was the first and has remained til today.
How was the initial setup?
You need training on configuration of Aruba products since it deals with a vast range of technology apart from wireless.
What's my experience with pricing, setup cost, and licensing?
A recent change is that ClearPass licensing is superb. It counts user-based instead of device-based, for BYOD on-boarding.
Which other solutions did I evaluate?
Cisco.
What other advice do I have?
Excellent support and stable product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Technical Architect at a pharma/biotech company with 1,001-5,000 employees
It's a reliable product and it just works. The most valuable feature for us is the support they provide.
Valuable Features:
The most valuable feature for us is the support they provide us. We're putting together a budget for upgrading to another Aruba kit, but we always know that the support will be there.
Improvements to My Organization:
It's a reliable product and it just works. We haven't had to really do anything with it. We don't have much budgeted for WiFi because we only have a couple of small offices, but the product is light, very effective, and incredibly reliable for both our employees and guests. I think it'll drive our BYOD policy for more guests who come into our office.
Room for Improvement:
I don't like how the traffic comes out of the controller. Users connect to the wireless APs and all the traffic converges to the controller and then back out again. This is probably not a limitation but a design issue.
Use of Solution:
We use Aruba in our manufacturing facilities for the handheld wireless scanners in warehouse production environments.
Deployment Issues:
We've had no issues with deployment.
Stability Issues:
It's been stable. We started out with a small warehouse and then we went into the next warehouse then to the productions areas and other spaces.
Scalability Issues:
We use it the most in our largest manufacturing site with several big warehouses. It scaled just find in this environment.
Initial Setup:
I wasn't involved in the setup about four years ago.
Other Solutions Considered:
We looked at HP/Aruba and Cisco.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Channel System Engineer-MEA at a tech services company with 501-1,000 employees
Easy to deploy. I especially like the Adaptive Radio Management feature.
What is most valuable?
Adaptive Radio Management
How has it helped my organization?
We're a VAR and it's our best selling solution.
For how long have I used the solution?
Two years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
Fast response and professional teams. You can add new patches to match your requirements.
Technical Support:Fast response and professional teams. You can add new patches to match your requirements.
Which solution did I use previously and why did I switch?
No previous solution used.
How was the initial setup?
It is straightforward.
What about the implementation team?
We used a vendor team and their level of experience was excellent.
What other advice do I have?
Aruba focuses on high-end WLAN technologies. They are now certified with many other vendors to be used in conjunction with their products. It is easy to deploy and there are many other benefits.
Disclosure: My company has a business relationship with this vendor other than being a customer: we're a VAR
it_user375078Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.
Real User
Adaptive radio management is key!
Principal with 201-500 employees
Basic initial setup is very easy when it comes to a new user on-premise
Pros and Cons
- "Basic initial setup is very easy when it comes to a new user on-premise."
- "Aruba is outstanding, especially when it comes to the hospitality sectors."
- "Needs improvement in point-to-point deployment products."
What is our primary use case?
We are the one of the official distributors of this product in Middle East.
What is most valuable?
ClientMatch technology and Air Monitor features of Aruba Wireless are special and classy.
What needs improvement?
- Point-to-point deployment products
- More varieties in Outdoor Access Points
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
Very Rarely.
What do I think about the scalability of the solution?
Scalability has been one of the best features in which we can make our customers happy.
How are customer service and technical support?
I would rate technical support as 10 out of 10.
Which solution did I use previously and why did I switch?
We use a previous solution, but we switched due to stability and the possible integration with different products.
How was the initial setup?
Basic initial setup is very easy when it comes to a new user on-premise.
What's my experience with pricing, setup cost, and licensing?
Pricing support has always been cost-effective. Licensing is a one time purchase (only the cloud license has to be renewed, which is worth trying out).
Which other solutions did I evaluate?
It is always in comparison with Cisco Meraki and Ruckus, but Aruba is outstanding, especially when it comes to the hospitality sectors.
What other advice do I have?
Try it out. You will enjoy the hard-core concept put behind Aruba Wireless.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are the one of the official distributors of this product in Middle East.
Systems Analysts at a university with 1,001-5,000 employees
We can now see how many devices and how many users are on our network and where the usage hotspots are.
Valuable Features
We were coming from a first-generation wireless network, and now I can use RF optimization for controllers. This is a major advancement for us and we're much happier for having it.
Improvements to My Organization
We can now see how many devices and how many users are on our network and where the usage hotspots are. Previously, we didn't have any data of this type, which now allows us to better plan our network.
Room for Improvement
I'd like more specific details of each user.
Use of Solution
We just put it into production and in the coming weeks we will receive our new access points.
Deployment Issues
Deploying it is no problem.
Stability Issues
We've had some issues with stability for Mac and iOS users where we've had to disconnect. There may be configuration issues, but I'm not sure.
Scalability Issues
We're planning for 300 access points, and right now we only have six. We have older HP products, but once we get our new access points, we should be able to scale without problems.
Customer Service and Technical Support
Technical support is very, very good. They've supported us with everything that we need.
Initial Setup
The initial setup was straightforward. We have some prior experiences with various types of access-point networks, so it was not an issue.
Other Advice
Make sure you plan ahead of time.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Aruba Wireless Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
Product Categories
Wireless LANPopular Comparisons
Cisco Meraki Wireless LAN
Cisco Wireless
Juniper Mist Wireless Access Points
Ruckus Wireless
Ubiquiti WLAN
Huawei Wireless
Mist AI and Cloud
Omada Access Points
D-Link Wireless
Fortinet FortiWLM
Aruba Instant
ExtremeWireless
NETGEAR Insight Access Points
Fortinet FortiAP
Aruba Instant On Access Points
Buyer's Guide
Download our free Aruba Wireless Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Which would you recommend to your boss, Aruba Wireless or Ubiquiti WLAN?
- What is the best high-performance Wireless LAN device?
- What is the biggest difference between Aruba Wireless and Ruckus Wireless?
- What Is The Biggest Difference Between Aruba And Cisco Wireless?
- What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
- What are the biggest differences between Ruckus Wireless, Aruba Wireless, and Cisco Wireless?
- How different are the pricing and costs of Aruba Wireless and Cisco Meraki Wireless LAN?
- What are the biggest differences between Aruba Wireless and ExtremeWireless?
- How does Cisco Wireless compare with Aruba Wireless?
- Aruba Wireless or Ruckus Wireless?
I believe there are differnet deployment models if you do not want to centralize the deployment. You can split traffic or go controlerless.