Aruba Wireless Reviews, Competitors and Pricing

it_user184704

Channel System Engineer-MEA at a tech services company with 501-1,000 employees

Jan 22, 2015

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Easy to deploy. I especially like the Adaptive Radio Management feature.

What is most valuable?

Adaptive Radio Management

How has it helped my organization?

We're a VAR and it's our best selling solution.

For how long have I used the solution?

Two years.

What was my experience with deployment of the solution?

No issues encountered.

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What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

Fast response and professional teams. You can add new patches to match your requirements.

Technical Support:

Fast response and professional teams. You can add new patches to match your requirements.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

It is straightforward.

What about the implementation team?

We used a vendor team and their level of experience was excellent.

What other advice do I have?

Aruba focuses on high-end WLAN technologies. They are now certified with many other vendors to be used in conjunction with their products. It is easy to deploy and there are many other benefits.

Disclosure: My company has a business relationship with this vendor other than being a customer: we're a VAR

it_user375078Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.

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Jan 25, 2016

Adaptive radio management is key!

it_user177036

Professional Services Engineer at a tech services company with 51-200 employees

Dec 31, 2014

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Has more features than other wireless solutions. Additional troubleshooting capabilities for ClearPass could help.

What is most valuable?

The Wireless Controller's firewall feature and the ClearPass Access Management product's NAC feature.

How has it helped my organization?

As of now, we are utilising the existing features of the product and it satisfies all our requirement.

What needs improvement?

Additional troubleshooting capabilities for the ClearPass product.

For how long have I used the solution?

2 years.

What was my experience with deployment of the solution?

None yet.

What do I think about the stability of the solution?

None yet.v

What do I think about the scalability of the solution?

None yet.

How are customer service and technical support?

Customer Service:

10/10

Technical Support:

10/10

Which solution did I use previously and why did I switch?

Previously was using Meru and switched due to additional features and functionality in the Aruba products.

What other advice do I have?

The Aruba product has more features than the other competitive wireless solutions available in this domain. Product has good stability.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are an Aruba Partner

Buyer's Guide

Aruba Wireless

December 2024

Free Report: Aruba Wireless Reviews and More

Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.

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824,067 professionals have used our research since 2012.

it_user837513

Senior Network Engineer at a consultancy with 1,001-5,000 employees

Apr 4, 2018

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Contains multiple solutions like Guest, NAC, AAA; quick support too

Pros and Cons

"ClearPass is a unique product that contains multiple solutions like BYOD, Guest, NAC, AAA, UEBA, etc. There is also quick support from Aruba TAC."

"Access point mounting options could be better."

What is our primary use case?

Enterprise wireless for employees includes multiple wireless controllers, ClearPass Policy Manager, and wireless access points.

How has it helped my organization?

ClearPass is user friendly for managing the entire solution.

What is most valuable?

ClearPass is a unique product that contains multiple solutions like BYOD, Guest, NAC, AAA, UEBA, etc. There is also quick support from Aruba TAC.

What needs improvement?

Access point mounting options.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

None. The product is very stable.

What do I think about the scalability of the solution?

None. Never seen a scalability issue.

How are customer service and technical support?

Excellent.

Which solution did I use previously and why did I switch?

None. Aruba Wireless was the first and has remained til today.

How was the initial setup?

You need training on configuration of Aruba products since it deals with a vast range of technology apart from wireless.

What's my experience with pricing, setup cost, and licensing?

A recent change is that ClearPass licensing is superb. It counts user-based instead of device-based, for BYOD on-boarding.

Which other solutions did I evaluate?

Cisco.

What other advice do I have?

Excellent support and stable product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user361494

Systems Analysts at a university with 1,001-5,000 employees

Jan 1, 2016

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We can now see how many devices and how many users are on our network and where the usage hotspots are.

Valuable Features

We were coming from a first-generation wireless network, and now I can use RF optimization for controllers. This is a major advancement for us and we're much happier for having it.

Improvements to My Organization

We can now see how many devices and how many users are on our network and where the usage hotspots are. Previously, we didn't have any data of this type, which now allows us to better plan our network.

Room for Improvement

I'd like more specific details of each user.

Use of Solution

We just put it into production and in the coming weeks we will receive our new access points.

Deployment Issues

Deploying it is no problem.

Stability Issues

We've had some issues with stability for Mac and iOS users where we've had to disconnect. There may be configuration issues, but I'm not sure.

Scalability Issues

We're planning for 300 access points, and right now we only have six. We have older HP products, but once we get our new access points, we should be able to scale without problems.

Customer Service and Technical Support

Technical support is very, very good. They've supported us with everything that we need.

Initial Setup

The initial setup was straightforward. We have some prior experiences with various types of access-point networks, so it was not an issue.

Other Advice

Make sure you plan ahead of time.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user171840

Network Engineer at a tech services company with 51-200 employees

Dec 14, 2014

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A Good Wireless LAN Solution

What is most valuable?

1. The Integrated firewall

2. The captive portal authentication for guests

3. The modular configuration system (by profile and)

3. AppRF new system (from ArubaOS version 6.4)

4. Mutli-site Architecture (master local architecture)

5. Advantageous licensing system (by Access point and not by user, the license server feature from version 6.3).

What needs improvement?

1. The new version is not stable.

2. Teintroduce the Visuel-RF mapping system in the Aruba controllers.

3. Download the firmware without a support account

4. stabilization of clearpass

5. Prepare documentation that handles concepts and not "how to"

For how long have I used the solution?

2 years

What was my experience with deployment of the solution?

Yes, but generally with the new OS version and with ClearPass.

What do I think about the stability of the solution?

Not really.

What do I think about the scalability of the solution?

It is a scalable product, but it does not have a Virtual version of the controller.

How are customer service and technical support?

Customer Service:

No idea, i do not deal with them.

Technical Support:

75%

Which solution did I use previously and why did I switch?

No, Aruba WLAN was my first experience with WLAN solutions and is unique.

How was the initial setup?

I think the setup and the configuration of Aruba is complex.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user930345

Administración TIC at SMB Technology Partners

Oct 18, 2018

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Helps us have better control over what is happening in our network

Pros and Cons

"It helps the user to have a better vision of what is happening in their network."

"They should provide usage guides and solutions to frequent problems."

What is our primary use case?

A solution to problems for end users with friendly and easy to use work environments.
It helps the user to have a better vision of what is happening in their network.

How has it helped my organization?

We have begun implementing its infrastructure, and it has helped us have better control of our wireless network.

What is most valuable?

Aruba Central
The easy use of APs
It has helped us have better control over what is happening in our network.
User management has helped us control their access and bandwidth on our network traffic.

What needs improvement?

They should provide usage guides and solutions to frequent problems.
A telephone line dedicated to technical support for not-so-skilled users.

For how long have I used the solution?

Still implementing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user836445

Director IT at a tech vendor with 201-500 employees

Mar 19, 2018

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It works with our Active Directory domain. The logging is hard to read when troubleshooting issues.

Pros and Cons

"As we have acquired a few companies, having the ability to have multiple RADIUS connections has helped us."

"The logging is hard to read when troubleshooting issues."

What is our primary use case?

We purchased Aruba Wireless for our new office that we were opening in Austin, TX. I needed a solution which was simple to administer, easy to implement, cost effective, and tied into our existing Active Directory environment.

How has it helped my organization?

As we have acquired a few companies, having the ability to have multiple RADIUS connections has helped us.

What is most valuable?

Having it work with our Active Directory domain.
Having a RADIUS authentication was a bonus.

What needs improvement?

My biggest issue is the logging. It is hard to read when troubleshooting issues.

For how long have I used the solution?

One to three years.

What other advice do I have?

I would buy it again.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user656106

Principal with 201-500 employees

Mar 8, 2018

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Basic initial setup is very easy when it comes to a new user on-premise

Pros and Cons

"Basic initial setup is very easy when it comes to a new user on-premise."
"Aruba is outstanding, especially when it comes to the hospitality sectors."

"Needs improvement in point-to-point deployment products."

What is our primary use case?

We are the one of the official distributors of this product in Middle East.

What is most valuable?

ClientMatch technology and Air Monitor features of Aruba Wireless are special and classy.

What needs improvement?

Point-to-point deployment products
More varieties in Outdoor Access Points

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Very Rarely.

What do I think about the scalability of the solution?

Scalability has been one of the best features in which we can make our customers happy.

How are customer service and technical support?

I would rate technical support as 10 out of 10.

Which solution did I use previously and why did I switch?

We use a previous solution, but we switched due to stability and the possible integration with different products.

How was the initial setup?

Basic initial setup is very easy when it comes to a new user on-premise.

What's my experience with pricing, setup cost, and licensing?

Pricing support has always been cost-effective. Licensing is a one time purchase (only the cloud license has to be renewed, which is worth trying out).

Which other solutions did I evaluate?

It is always in comparison with Cisco Meraki and Ruckus, but Aruba is outstanding, especially when it comes to the hospitality sectors.

What other advice do I have?

Try it out. You will enjoy the hard-core concept put behind Aruba Wireless.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are the one of the official distributors of this product in Middle East.