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it_user361494 - PeerSpot reviewer
Systems Analysts at a university with 1,001-5,000 employees
Vendor
We can now see how many devices and how many users are on our network and where the usage hotspots are.

What is most valuable?

We were coming from a first-generation wireless network, and now I can use RF optimization for controllers. This is a major advancement for us and we're much happier for having it.

How has it helped my organization?

We can now see how many devices and how many users are on our network and where the usage hotspots are. Previously, we didn't have any data of this type, which now allows us to better plan our network.

What needs improvement?

I'd like more specific details of each user.

For how long have I used the solution?

We just put it into production and in the coming weeks we will receive our new access points.

Buyer's Guide
Aruba Wireless
February 2025
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What was my experience with deployment of the solution?

Deploying it is no problem.

What do I think about the stability of the solution?

We've had some issues with stability for Mac and iOS users where we've had to disconnect. There may be configuration issues, but I'm not sure.

What do I think about the scalability of the solution?

We're planning for 300 access points, and right now we only have six. We have older HP products, but once we get our new access points, we should be able to scale without problems.

How are customer service and support?

Technical support is very, very good. They've supported us with everything that we need.

How was the initial setup?

The initial setup was straightforward. We have some prior experiences with various types of access-point networks, so it was not an issue.

What other advice do I have?

Make sure you plan ahead of time.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user930345 - PeerSpot reviewer
Administración TIC at SMB Technology Partners
Real User
Helps us have better control over what is happening in our network
Pros and Cons
  • "It helps the user to have a better vision of what is happening in their network."
  • "They should provide usage guides and solutions to frequent problems."

What is our primary use case?

  • A solution to problems for end users with friendly and easy to use work environments.
  • It helps the user to have a better vision of what is happening in their network.

How has it helped my organization?

We have begun implementing its infrastructure, and it has helped us have better control of our wireless network.

What is most valuable?

  • Aruba Central
  • The easy use of APs
  • It has helped us have better control over what is happening in our network. 
  • User management has helped us control their access and bandwidth on our network traffic.

What needs improvement?

  • They should provide usage guides and solutions to frequent problems.
  • A telephone line dedicated to technical support for not-so-skilled users.

For how long have I used the solution?

Still implementing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Aruba Wireless
February 2025
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
it_user836445 - PeerSpot reviewer
Director IT at a tech vendor with 201-500 employees
Real User
It works with our Active Directory domain. The logging is hard to read when troubleshooting issues.​
Pros and Cons
  • "​As we have acquired a few companies, having the ability to have multiple RADIUS connections has helped us.​"
  • "The logging is hard to read when troubleshooting issues.​"

What is our primary use case?

We purchased Aruba Wireless for our new office that we were opening in Austin, TX. I needed a solution which was simple to administer, easy to implement, cost effective, and tied into our existing Active Directory environment.

How has it helped my organization?

As we have acquired a few companies, having the ability to have multiple RADIUS connections has helped us.

What is most valuable?

  • Having it work with our Active Directory domain. 
  • Having a RADIUS authentication was a bonus.

What needs improvement?

My biggest issue is the logging. It is hard to read when troubleshooting issues.

For how long have I used the solution?

One to three years.

What other advice do I have?

I would buy it again.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: February 2025
Product Categories
Wireless LAN
Buyer's Guide
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