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it_user361920 - PeerSpot reviewer
Founder & CTO at a tech services company with 51-200 employees
Consultant
They provide the flexibility to choose different models depending on, for example, the number of APs you want to deploy.

What is most valuable?

The most valuable features of these wireless controllers for us are the advanced security and management features. They're excellent and provide our users with protection over-the-air.

How has it helped my organization?

They've improved our clients' organizations by providing the flexibility to choose different models depending on, for example, the number of APs they want to deploy and other criteria. 

They're also easily upgradeable to higher versions and the licenses can be transferred easily.

What needs improvement?

Aruba adds more and more features to them all the time, but having to buy additional licenses for new features can get pretty expensive, especially when a client wants to stay up-to-date.

What was my experience with deployment of the solution?

They deploy well without issues.

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What do I think about the stability of the solution?

It's a very stable product. Right now, we have several deployments and we'll know whether there are problems with these controllers.

What do I think about the scalability of the solution?

The 7000 is highly scalable. You can start with a lower controller model, and as a client's requirement increases, you can always migrate to a newer model. They'll still have all the licenses that they previously purchased.

How was the initial setup?

The initial setup for the 7000 is straightforward for us. We're trained and certified engineers. But for someone who isn't, it's very complex.

Which other solutions did I evaluate?

We've done several migrations from competitive products, but Aruba is better because of the technology and the price. They also integrate well with other Aruba applications, such as ClearPass.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Network Engineer at a university with 501-1,000 employees
Vendor
We don't need to visit each AP locations for a code upgrade or troubleshooting but some went bad over time.

What is most valuable?

Central controller and ARM function on Access Points.

How has it helped my organization?

We don't need to visit each AP locations for a code upgrade or troubleshooting.

What needs improvement?

More stable cide

For how long have I used the solution?

6 years.

What was my experience with deployment of the solution?

Some of them have cable limitations.

What do I think about the stability of the solution?

Yes, we did. Some model of APs went bad over time.

What do I think about the scalability of the solution?

No, we don't as long as we purchase the license.

How are customer service and technical support?

Customer Service:

Almost excellent.

Technical Support:

Almost excellent.

Which solution did I use previously and why did I switch?

Yes, we did. It was Cisco Autonomous APs, but we replaced them as we wanted a centralized system.

How was the initial setup?

It was pretty straightforward.

What about the implementation team?

We used a vendor and they were very knowledgeable.

Which other solutions did I evaluate?

Yes we also evaluated Cisco Lightweight APs.

What other advice do I have?

You should start implementing the latest and greatest access points which are 801.11 AC.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Aruba Wireless
February 2025
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An Quang Vu Phan Phan - PeerSpot reviewer
Senior Networking Pre-sales Engineer at a tech services company with 51-200 employees
MSP
Simple initial setup, beneficial product lifetime warranty, and integrates well
Pros and Cons
  • "The main features of Aruba Wireless in my country is its popularity, long hardware warranty when compared to other solutions, and it integrates well with our network access control solution."
  • "The dashboards that represent the network access control in Aruba Wireless could improve."

What is our primary use case?

We have many customers in the retail business using Aruba Wireless for their network.

What is most valuable?

The main features of the Aruba Wireless are universal and effective, covering most uses, a lifetime hardware warranty that sets it apart from the competition and it integrates seamlessly with the network access control solution - Aruba Clearpass

What needs improvement?

The GUI dashboards should more user-friendly.

For how long have I used the solution?

I have been using Aruba Wireless for approximately four years.

What do I think about the stability of the solution?

I found the Aruba Wireless to be a stable solution. It is more stable than competitors especially in roaming.

What do I think about the scalability of the solution?

The solution is scalable and stable 

How are customer service and support?

We have opened a support ticket with technical assistance and I would rate the support from Aruba Wireless a four out of five when comparing it to Cisco or Juniper.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Juniper and Cisco networking products previously.

How was the initial setup?

The initial setup was simple to do.

What other advice do I have?

My advice to others that want to implement Aruba Wireless is they have to study the solution and have a good understanding. Aruba has a good academy for studying.

I rate Aruba Wireless a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1429029 - PeerSpot reviewer
Converged Services Project Manager at a tech services company with 11-50 employees
Real User
Stable, good support, and scales well
Pros and Cons
  • "Aruba Wireless is stable and we plan to continue using it in the future."
  • "Better integration with equipment from other vendors would ease the deployment process in some cases."

What is our primary use case?

We are a solution provider and Aruba Wireless is one of the network products that we implement for our customers. We offer it to our clients to provide wireless and cloud services.

What needs improvement?

Better integration with equipment from other vendors would ease the deployment process in some cases. It is also helpful because certain vendors concentrate more heavily on a certain side of the industry. For example, one may focus on security but neglect availability. Being able to integrate gives a better overall solution.

Security is something that can be improved.

For how long have I used the solution?

I have been working with Aruba Wireless for about two years. The company has more than 10 years of experience.

What do I think about the stability of the solution?

Aruba Wireless is stable and we plan to continue using it in the future.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and technical support?

The technical support is good, although it sometimes depends on who it is that handles the case. 

Which solution did I use previously and why did I switch?

We deal with several wireless networking products from Aruba, Ruckus, and Brocade.

How was the initial setup?

Sometimes, the initial setup is complex. For example, if I need to integrate with other vendors then there can be issues and we have to do a lot of work to solve these kinds of problems.

The length of time required for deployment depends on the size and density of the network. There are a lot of parameters that dictate how much time it takes, but the average for us is a three to four-day deployment.

What about the implementation team?

We have a design team and a technical team who take care of the implementation and deployment. Most of the time, they consult with me if there's an issue with the design or they need more details. We provide a consulting service for this.

What other advice do I have?

My advice for anybody who is implementing Aruba Wireless concerns the design stage. I suggest trying to design everything using a single vendor. Do not use a multivendor approach because you will have issues with integrating systems together.

Overall, this is a good product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Specialist Design and Solutions at orben comunicaciones
Real User
Clear pass helps a lot with admin, though its analytics and big data requires improvement

What is our primary use case?

Implementing wireless networks.

How has it helped my organization?

It seems a little bit more difficult to implement than Meraki.

What is most valuable?

Clear pass, it helps a lot with admin.

What needs improvement?

Analytics and big data.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Networking Solution Architect at ALE
Real User
We can select the applications we want to use and block on our network
Pros and Cons
  • "The performance and the application monitor. You can select the applications you want to use and block on your network"
  • "I would like to be able to customize Captive Portals."

What is our primary use case?

For campus wireless coverage, and it is performing very well.

What is most valuable?

The performance and the application monitor. You can select the applications you want to use and block your network. Most importantly, it has a lot of bandwidth and good connections.

What needs improvement?

I would like to be able to customize Captive Portals.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is good.

What do I think about the scalability of the solution?

The scalability is very good. You can use it from SME through to enterprise companies. It provides full coverage.

How is customer service and technical support?

We provide technical support ourselves.

How was the initial setup?

I have been involved in setups for our customers. It's not too complex. Of course, you need to know the solution very well.

What other advice do I have?

I would recommend it for the performance and support.

For me, the most important criteria when selecting a vendor are

  • performance
  • reliability
  • support.

I rate Aruba at eight out of 10 because every software has problems at times. It also doesn't fit all our customers' requests.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Organization Civil Engineer with 1-10 employees
Real User
Provides us with a scalable Wi-Fi solution

What is our primary use case?

Wi-Fi. The performance is okay.

What is most valuable?

Scalability.

What needs improvement?

I would like to see more security features. Also, it should have more than one, maybe five, access points. Wherever we go, we should get the same speed continuously, without disconnecting.

What do I think about the stability of the solution?

I am satisfied with the stability.

What do I think about the scalability of the solution?

I am satisfied with the scalability.

How is customer service and technical support?

Their services are okay, satisfactory.

How was the initial setup?

It is straightforward.

What other advice do I have?

It's a good product, you can go ahead with it.

When selecting a vendor, the most important criteria are a stable product, the cost, and security features.

I rate Aruba Wireless at nine out of 10 because it is reliable, and all the features are okay.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user836469 - PeerSpot reviewer
Field Service at a comms service provider with 501-1,000 employees
Real User
Allows a student or teacher to be able to roam freely from classroom to classroom without dropping a signal
Pros and Cons
  • "Ability for a student or teacher to be able to roam freely from classroom to classroom, no matter the floor, without dropping a signal."
  • "I wish the APs had the ability to enter in notes about a specific AP."

What is our primary use case?

Provide WiFi access for an elementary school pre-kindergarten to eighth grade. Serving about 350 students with mobility Internet connection. The building infrastructure is a solid, old school, preventing your regular AP from being able to penetrate through walls.

How has it helped my organization?

Teachers and students have access to technology within the classroom which is used daily side-by-side complementing their education.

What is most valuable?

Most valuable feature of the solution is the ability for a student or teacher to be able to roam freely from classroom to classroom, no matter the floor, without dropping a signal.

What needs improvement?

The ability for newer devices to easily communicate with older style APs. I wish the APs had the ability to enter in notes about a specific AP. For example, AP Mac address goes to classroom 123.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: February 2025
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Buyer's Guide
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