I have a small office with about five APs. It has a good central management system to help manage my wireless devices, just to ensure that everything is working correctly.
HPE Business Development Manager at a tech services company with 201-500 employees
I can configure one device and it provisions all other devices with the same configuration
Pros and Cons
- "With the central management system, I'm able to access each device. I can configure one device and then it provisions all the other devices with the same configuration, rather than my having to configure them one by one."
- "The management system would be better if it were more polished, if it had a better interface like, for example, Meraki"
- "If you want a centralized management system that is able to manage all your networking devices such as the wireless, the switch, the routers, and the firewall, then Aruba may not be the one, because Aruba doesn't do firewalls."
What is our primary use case?
How has it helped my organization?
It makes things easier because it's SD-WAN. With the central management system, I'm able to access each device. I can configure one device and then it provisions all the other devices with the same configuration, rather than my having to configure them one by one.
What is most valuable?
The central management system. It's called Aruba Central, which allows you to manage the APs, the switch, and the controllers, etc.
What needs improvement?
The management system would be better if it were more polished, if it had a better interface like, for example, Meraki.
Buyer's Guide
Aruba Wireless
November 2024
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
What do I think about the scalability of the solution?
Scalability is pretty good. I believe they recommend having up to 50 APs per cluster, but it can scale even more than that. I don't really need that in particular, although it's an enterprise-standard product. The throughput is pretty good.
How are customer service and support?
I haven't used technical support as of yet.
Which solution did I use previously and why did I switch?
I used to use Meraki but with Meraki, if you stop paying for the licenses, you basically don't own the device. Once you stop paying for the licensing, the device is pretty much dead.
How was the initial setup?
The initial setup was pretty much straightforward to be honest. You only configure one AP and when you plug the other ones into the network, it recognizes that that AP is the master and gets the configuration off that.
Which other solutions did I evaluate?
I did look at Ubiquiti because the price point was cheap. But after looking further into it, the main reason I chose Aruba was because they have a lifetime warranty on their APs.
What other advice do I have?
My advice would depend on the needs. It depends on what size of business you have and what you are looking to accomplish. In general, I'd recommend Aruba Wireless.
The only other thing I would let you know is that, if you want a centralized management system that is able to manage all your networking devices such as the wireless, the switch, the routers, and the firewall, then Aruba may not be the one, because Aruba doesn't do firewalls. For example, with Meraki, you can have a full Meraki network with the switches, routers, firewall, APs, all managed on one central network. With Aruba, if you have a firewall, you'd have to use a separate management system to manage that.
The most important criteria when selecting a vendor would be
- support
- durability of the device
- brand reputation
- ease of use.
I would rate Aruba Wireless at about eight out of 10. I haven't had any issues with it to date, and it's a pretty robust product. The reason I won't give it higher than that is because of the GUI. They need to make it more polished like Meraki's. But other than that, I've been pretty happy with it and I like all the additional features there.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate IT Director at a non-tech company with 51-200 employees
Web interface for AP management is intuitive, makes managing the system easy
Pros and Cons
- "The web interface to manage the APs is intuitive and makes managing the system easy. Firmware updates are quick and do not require much downtime."
- "Scalability has been one of the easiest aspects of the Aruba Instant product line. As long as the models are compatible, you can simply connect it to your network and it will learn the settings from the other APs on the network and join the AP network."
- "Customer service really needs to be improved. If the customer support was better, I would recommend it to others more than I do now. Considering that you have to pay yearly for support, I expect a higher level of support."
What is our primary use case?
We use Aruba wireless APs to provide wireless services for a private high school campus which is located on a 60-acre campus in Rockford, IL, with an enrollment of nearly 900 students.
How has it helped my organization?
Increased productivity with mobile devices has improved by expanding wireless coverage throughout the building. While our building has been covered by the Aruba APs throughout the years, we are now replacing older APs to increase bandwidth to support an increase in the number of users with dedicated devices. Nowadays, the end-user devices require faster bandwidth from APs, and the newest APs obviously support faster standards and improved bandwidth connectivity.
What is most valuable?
We appreciate that the Instant models do not require a dedicated "controller" to manage the APs. This cost saving allowed us to purchase more APs in our initial order. We started out small and slowly added more APs as each annual budget allowed. We still have the possibility of adding a dedicated controller which affords us more options, but at this time we haven't needed it.
The web interface to manage the APs is intuitive and makes managing the system easy.
Firmware updates are quick and do not require much downtime.
What needs improvement?
Customer service really needs to be improved. If the customer support was better, I would recommend it to others more than I do now. I say that even though we are upgrading to newer units this summer.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Stability of wireless services provided by the Aruba APs hasn't been an issue. If there have been any issues, they've been minor and have been resolved by firmware updates.
What do I think about the scalability of the solution?
No issues with scalability. Scalability has been one of the easiest aspects of the Aruba Instant product line. As long as the models are compatible, you can simply connect it to your network and it will learn the settings from the other APs on the network and join the AP network. This is one of the best features of the Aruba Wireless Instant product line, besides the fact that you do not need a dedicated "controller."
How are customer service and technical support?
The first level of technical support is frustrating, and I stated that technical support was the one area where Aruba Wireless needs improvement. Higher levels of support are better. Considering that you have to pay yearly for support, I expect a higher level of support. On a scale of one to 10, I'd give their first level of support a four. They have to improve.
Which solution did I use previously and why did I switch?
We did for a very brief time, it was a consumer "off-the-shelf" product to get us by in strategic locations in our building. It was not intended to be a long-term deployment.
How was the initial setup?
Initial setup was straightforward. We followed the very basic instructions (connect to the new WiFi network, then go to a website, make some simple changes, save, reboot, done); updated the firmware, and we were on our way.
What's my experience with pricing, setup cost, and licensing?
Pricing is competitive. Licensing is needed to maintain access to the latest firmware, which wasn't made clear originally when we started with Arbua (or things changed, I'm not sure which). I would just say, make sure you budget for it. In addition to the licensing, you do get "support," for what its worth.
Which other solutions did I evaluate?
No, we received guidance from others in our community and stuck with Aruba.
What other advice do I have?
We currently utilize the Aruba Instant 205 and older Instant 105 models. I would give both models a rating of an eight out of 10. We will be upgrading this summer to move our Instant 105 models out of circulation and will be implementing three new Aruba product lines.
Make sure you get the maintenance licensing, don't skimp on the models. If you can buy a more powerful unit, get the more powerful unit, it will be supported longer and offer a longer ROI.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Aruba Wireless
November 2024
Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Account Executive at a tech services company with 1,001-5,000 employees
Allowed for detailed control and management of an entire WiFi network from a single screen
Pros and Cons
- "Aruba allowed for the detailed control and management of an entire WiFi network from a single screen backed by a support team with local SEs who work with business partners to ensure the product's success."
- "I would have liked to see more manufacturer driven events and outings to drive brand recognition and familiarity."
What is our primary use case?
I sold both the Aruba hardware and software, primarily the IAP 100, 200 and 300 series, along with AirWave as well as ClearPass to SMB clients primarily with less than 500 employees. At the time, I worked for PGH Networks, a local MSP and Aruba certified partner.
I used this solution for four years from 2013 to 2017.
How has it helped my organization?
Aruba provided a great product offer for clients of all sizes and scopes. Everyone needs WiFi. Aruba allowed for the detailed control and management of an entire WiFi network from a single screen backed by a support team with local SEs who work with business partners to ensure the product's success.
What is most valuable?
- Instant access points and ClearPass
- IAPs could be deployed without a controller, solving sticky clients by peeling away users crowding one AP and can have settings pushed from a master AP.
- ClearPass and AirWave gave highly accurate detailed reports of who used which applications when and the ability to throttle users if they were bogging down the network with superfluous activity.
What needs improvement?
Larger network for Aruba users and partners. I would have liked to see more manufacturer driven events and outings to drive brand recognition and familiarity.
For how long have I used the solution?
Three to five years.
Disclosure: My company has a business relationship with this vendor other than being a customer: My previous employer was a certified Aruba partner.
Senior Project Manager at a tech services company with 201-500 employees
Reliable, expandable, and offers seamless mobility between access points
Pros and Cons
- "The solution is very stable."
- "We have had issues with the availability of the equipment."
What is our primary use case?
I primarily use the solution for wireless connectivity.
What is most valuable?
I really appreciate the seamless mobility between access points.
The solution is very stable.
It can scale as needed.
Technical support has been helpful.
What needs improvement?
It did take us a while to get used to the setup.
We have had issues with the availability of the equipment. We always have trouble locating equipment, finding suppliers who sell it, or finding someone who has stock.
For how long have I used the solution?
I've been using the solution for the past three years.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We haven't had issues with scalability. It has met our needs so far.
Our organization is quite sizeable, and 10,000 people alone are cell phone users. They all use Aruba Wireless.
How are customer service and support?
I've never dealt with technical support.
I recall there was an issue that we had to call to contact technical support, and the architect contacted Aruba directly. It took them like three days to resolve the issue. Generally, my understanding is that they are helpful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I also have experience with Cisco Wireless solutions as well.
What about the implementation team?
The initial setup does take some getting used to. However, once you understand it, it's quite straightforward.
I'd rate the ease of setup at a four and a half out of five.
What's my experience with pricing, setup cost, and licensing?
I don't have any insights into the exact cost of the solution. My understanding is that it is a bit more expensive than Cisco. I'd rate the affordability at a three out of five.
Which other solutions did I evaluate?
I'm not involved in the decision-making process regarding looking at solutions.
What other advice do I have?
We're Aruba partners.
New users need to understand the technical solution before considering it, especially if they're migrating from Cisco to Aruba. If that's the case, they need to understand Aruba before migrating fully. They shouldn't compare it as it's not apples to apples.
I'd rate the product eight out of ten.
At the time when we started implementing it, there wasn't enough experience in the market, so all the engineers and the architects had to learn from scratch. I also have a concern about the cost, which seems, from what I recall, a little bit higher than the one we were replacing. Otherwise, it's a very good, reliable product.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
System/Network&Security Administrator at Asuransi Astra
It has helped in making deployments easier despite the configuration's complexity
Pros and Cons
- "I have found the Access Point (AP) group profile feature extremely useful. It makes deployments look easy."
- "It has helped in making deployments easier."
- "They should simplify the configuration flow."
- "Additional detailed reporting for client traffic would be a great addition."
What is our primary use case?
I use Aruba Wireless to manage and monitor mobile users.
How has it helped my organization?
It has helped in making deployments easier despite the configuration's complexity.
What is most valuable?
I have found the Access Point (AP) group profile feature extremely useful. It makes deployments look easy.
What needs improvement?
- They should simplify the configuration flow.
- Additional detailed reporting for client traffic would be a great addition.
For how long have I used the solution?
Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Infrastructure and Security Group Manager at İGA İstanbul New Airport
It's able to address BYOD complications by providing security for network access.
What is most valuable?
For me, its security features are the most valuable, helping us to reduce a lot of complications. For example, there are security code issues we have to address when enterprise users bring their own iPads, iPhones, notebooks, or any mobile device, and they want to access our network. They may need to access our network resources, but there can be complications because they are our enterprise users or guests with unique user names, passwords, etc. Aruba is able to address those complications by providing the security for that network access.
How has it helped my organization?
I work as an IT infrastructure manager. WiFi is in our scope of responsibilities, so we prepare the implementation projects for the general areas and for our enterprise users.
We asked for tenders from Aruba, Cisco, and Meru Networks. At the end of the day we decided, or rather I decided, on Aruba because of its security features. We performed a lot of tests to reduce the number of certificates needed, the access point requirements, IPS features, spectrum analyses, etc. After that, we decided that Aruba would be best for us.
We have been using it for two years and we are very, very satisfied with the features because there are no security problems. We continued using Aruba, not just with that project, but for different projects in other companies.
For other projects, we ask for tenders, and if HP wins, Aruba will also win because we will not buy separate WiFi solutions. We will buy solutions under the local area network site. We combine the solutions because we believe that if you are using wired and wireless networks, the one utilizing UNIX systems should be the deciding factor. At the same time we want a program with NOC solutions, BYOD, MDM, and ATM location services. We want all that to work together in our program designs.
What needs improvement?
Sometimes there's some small problems, but this is the nature of technology.
What was my experience with deployment of the solution?
We've not had any issues with deployment.
What do I think about the stability of the solution?
In our two years of use, there haven't been any big problems.
What do I think about the scalability of the solution?
We've had some scalability issues because of the way we're scaling our hardware base. For example, we started with 64 access points although our controller supports only 6 core access points. We've scaled incrementally, though, as we then went to 128 and then to 200, whereas our competitors start high.
Which solution did I use previously and why did I switch?
Out of the box, we had 1000 access points licensed, but that amount depends on your own license. If you buy 120, you can support 120. There's no change to the control site up to 1000 licenses. Compared to Cisco in this regard, Arube is not as flexible.
How was the initial setup?
The initial setup was not complex. There's a CLI, much like Cisco. Aruba's certification is also very similar to Cisco's, which is not very difficult.
What about the implementation team?
I implemented it myself.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical cons at Tangerine Co.,Ltd.
Scalable solution with efficient integration features
Pros and Cons
- "The solution is stable."
- "The solution's GUI for configuration could be better."
What is most valuable?
The solution's most valuable features are authentication and third-party vendor integration.
What needs improvement?
The solution's GUI for configuration could be better.
For how long have I used the solution?
We have been using the solution for two years.
What do I think about the stability of the solution?
The solution is stable. I rate its stability a nine out of ten.
What do I think about the scalability of the solution?
We have enterprise businesses as our customers for the solution. I rate its scalability an eight out of ten.
How are customer service and support?
The solution's technical support is excellent.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Compared with the solution, Cisco Wireless has a more user-friendly GUI for configuration.
How was the initial setup?
The solution's GUI for configuration is complicated. Thus, it is easier to implement if you have experience using it. There should be drag-and-drop features to make it more easier. I rate the process a four out of ten. It takes a month to complete.
What's my experience with pricing, setup cost, and licensing?
The solution's cost is affordable. I rate its pricing a five out of ten.
What other advice do I have?
The solution is stable, integrates with different platforms, and is reasonably priced. I rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implemnter
Wifi Solution Architect at Netpro SpA
A strong solution that's reliable and easy to expand
Pros and Cons
- "Overall, it's a very strong solution."
- "The pricing could always be better."
What is our primary use case?
The product can be used in all verticals. There are different kinds of use cases. Mostly, it is used in corporate settings, however, we also use solutions for distribution centers, et cetera.
What is most valuable?
We sell the solution and we do due to the fact that we think it's the best solution overall. We usually are researching other solutions also, as you have to know what you're competing against. That said, we've never been disappointed by its capabilities.
Overall, it's a very strong solution.
The solution is stable.
The scalability is great.
What needs improvement?
The pricing could always be better.
Technical support needs work. It's hard to reach the right people you need to help you when you come face to face with issues.
I can't say that they are missing any features at this time. There's nothing I can think of needing in the next release.
For how long have I used the solution?
We have been Aruba's partner for the last 16 years.
What do I think about the stability of the solution?
The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable.
What do I think about the scalability of the solution?
We've found the solution to be scalable. If a company needs to expand it, it can do so easily.
How are customer service and support?
Technical support needs to be more responsive. It takes time to get to the proper person when you need help. The solution itself is better than the support on offer.
How was the initial setup?
For us, it's easy to set up. I don't know if this is the case for everyone, but for us, it's easy. We have people that are certified in solutions, including Aruba. We know how to handle implementations quite effectively.
The time it takes for the deployment depends on the size, however, usually, the process is one to two weeks.
What about the implementation team?
As integrators, we can implement this product for our clients.
What's my experience with pricing, setup cost, and licensing?
We'd like Aruba to lower the cost of using the solution.
Which other solutions did I evaluate?
While we really like Aruba, we usually are researching other solutions also, as you have to know what you're competing against.
What other advice do I have?
We sell wireless solutions. We are integrators. We also use the solution. We deal with multiple deployment versions.
If a company would like to add Aruba to their organization, they should first get a knowledgeable system integrator that knows the solution. If they do, the deployment will go well and they will be okay.
I'd rate the solution at a nine out of ten overall.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
Download our free Aruba Wireless Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
Product Categories
Wireless LANPopular Comparisons
Cisco Meraki Wireless LAN
Cisco Wireless
Juniper Mist Wireless Access Points
Ruckus Wireless
Ubiquiti WLAN
Huawei Wireless
Mist AI and Cloud
Omada Access Points
D-Link Wireless
Fortinet FortiWLM
Aruba Instant
ExtremeWireless
NETGEAR Insight Access Points
Aruba Instant On Access Points
Fortinet FortiAP
Buyer's Guide
Download our free Aruba Wireless Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What is the best high-performance Wireless LAN device?
- What is the biggest difference between Aruba Wireless and Ruckus Wireless?
- What Is The Biggest Difference Between Aruba And Cisco Wireless?
- What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
- What are the biggest differences between Ruckus Wireless, Aruba Wireless, and Cisco Wireless?
- How different are the pricing and costs of Aruba Wireless and Cisco Meraki Wireless LAN?
- What are the biggest differences between Aruba Wireless and ExtremeWireless?
- How does Cisco Wireless compare with Aruba Wireless?
- Aruba Wireless or Ruckus Wireless?
- When evaluating Wireless LANs, what aspect do you think is the most important to look for?