For me, its security features are the most valuable, helping us to reduce a lot of complications. For example, there are security code issues we have to address when enterprise users bring their own iPads, iPhones, notebooks, or any mobile device, and they want to access our network. They may need to access our network resources, but there can be complications because they are our enterprise users or guests with unique user names, passwords, etc. Aruba is able to address those complications by providing the security for that network access.
IT Infrastructure and Security Group Manager at İGA İstanbul New Airport
It's able to address BYOD complications by providing security for network access.
What is most valuable?
How has it helped my organization?
I work as an IT infrastructure manager. WiFi is in our scope of responsibilities, so we prepare the implementation projects for the general areas and for our enterprise users.
We asked for tenders from Aruba, Cisco, and Meru Networks. At the end of the day we decided, or rather I decided, on Aruba because of its security features. We performed a lot of tests to reduce the number of certificates needed, the access point requirements, IPS features, spectrum analyses, etc. After that, we decided that Aruba would be best for us.
We have been using it for two years and we are very, very satisfied with the features because there are no security problems. We continued using Aruba, not just with that project, but for different projects in other companies.
For other projects, we ask for tenders, and if HP wins, Aruba will also win because we will not buy separate WiFi solutions. We will buy solutions under the local area network site. We combine the solutions because we believe that if you are using wired and wireless networks, the one utilizing UNIX systems should be the deciding factor. At the same time we want a program with NOC solutions, BYOD, MDM, and ATM location services. We want all that to work together in our program designs.
What needs improvement?
Sometimes there's some small problems, but this is the nature of technology.
What was my experience with deployment of the solution?
We've not had any issues with deployment.
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March 2025

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What do I think about the stability of the solution?
In our two years of use, there haven't been any big problems.
What do I think about the scalability of the solution?
We've had some scalability issues because of the way we're scaling our hardware base. For example, we started with 64 access points although our controller supports only 6 core access points. We've scaled incrementally, though, as we then went to 128 and then to 200, whereas our competitors start high.
Which solution did I use previously and why did I switch?
Out of the box, we had 1000 access points licensed, but that amount depends on your own license. If you buy 120, you can support 120. There's no change to the control site up to 1000 licenses. Compared to Cisco in this regard, Arube is not as flexible.
How was the initial setup?
The initial setup was not complex. There's a CLI, much like Cisco. Aruba's certification is also very similar to Cisco's, which is not very difficult.
What about the implementation team?
I implemented it myself.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Engineer at Eden
Reasonably priced with an easy implementation and helpful support
Pros and Cons
- "The user interface is great."
- "The certification for licensing could be better."
What is our primary use case?
We primarily use the solution due to the fact that the architecture is suitable for management and engineers.
What is most valuable?
The user interface is great.
We have found the pricing to be reasonable.
Technical support is pretty good.
It's very easy to set up the solution.
What needs improvement?
The certification for licensing could be better.
For how long have I used the solution?
I've been using the solution for seven years.
What do I think about the stability of the solution?
The solution is stable and reliable. While we have noticed many bugs in other offerings, Aruba has been issue-free. The performance is good.
What do I think about the scalability of the solution?
The solution can scale if you need it to. It's not a problem.
We have 20,000 people, including network engineers, using the product in our organization. Right now, we do not have plans to increase usage.
How are customer service and support?
I've used technical support in the past and find them to be helpful and responsive. They are better than, for example, Cisco, when it comes to assisting us.
Which solution did I use previously and why did I switch?
We also use Cisco. We find Aruba's technical support is better.
How was the initial setup?
I've been a part of the implementation process and found it to be quite straightforward and simple. It's not an overly complex or difficult process at all.
We can have it deployed in an hour. It's pretty quick to get everything up and running.
What about the implementation team?
We are able to handle the implementation process ourselves.
What's my experience with pricing, setup cost, and licensing?
It's not an overly expensive solution. However, I cannot speak to the overall costs involved in buying or operating the product. I don't handle the licensing aspects.
What other advice do I have?
I'd rate the solution nine out of ten. We've been fairly happy with its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Aruba Wireless
March 2025

Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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Director of Networks at Sellcom Solutions
A scalable solution that provides a great user experience
Pros and Cons
- "Aruba Wireless offers a good user experience."
- "The network times for protocol synchronization can be improved."
What is our primary use case?
We provide services for clients, so it's always a different use case. For example, we work with a retailer and we focus on electronic tasks. Another is corporate offices in a bank, one of the biggest banks in Mexico. Another is massive events like the Olympics with different sponsors. There's a big difference in the type of use cases.
What is most valuable?
In the case of the contacts or the callers, Aruba Wireless offers a good user experience. For example, there are a lot of the contacts in the retail store, we are talking about 100,000 users connected at one time. After evaluation, Aruba Wireless was considered best for large numbers of users like this.
What needs improvement?
The network times for protocol synchronization can be improved. Sometimes it's complicated, and we need to tweak it to coordinate or synchronize it to the clock at the network access point.
I have some issues with the introductory domain with the frequency that we use. For example, it's very common to have a box with a frequency channel with the introductory domains in Mexico. The access points have some issues in this release; I think it's version eight.
Sometimes the documentation is confusing. You have to figure out a lot of different placements on your own because of the outdated information.
For how long have I used the solution?
I have used Aruba Wireless for about five years.
What do I think about the stability of the solution?
Aruba Wireless seems to be very stable. I don't remember having any issues with stability.
What do I think about the scalability of the solution?
Aruba Wireless is scalable. You can add more people. You can use the same configuration for 50 or 2,000, or 5,000 users.
How are customer service and technical support?
Aruba Wireless technical support is too slow, or it used to be. For example, to test a domain in Mexico, they would spend about three months.
How was the initial setup?
The initial setup is complicated because you have to modify many options, and you have to spend time handling those options, and sometimes you need attendants for these options.
Which other solutions did I evaluate?
We always evaluate options to see what's best. For example, sometimes, the ARM is more relative, and Aruba is more efficient than others. Cisco has the same functionality, but sometimes the main link will disconnect the users. You don't have that problem with Aruba Wireless.
What other advice do I have?
For those interesting in using Aruba Wireless, I would recommend taking a simplified approach to the license. They should analyze options relevant to their systems as it can get more complex. At this moment, there are a lot of licensing options.
On a scale from one to ten, I would give Aruba Wireless a nine.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
System Specialist at a newspaper with 501-1,000 employees
The initial setup is straightforward. Configure one IAP and all the rest self-configure to that one.
Pros and Cons
- "The initial setup is straightforward. Configure one IAP and all the rest self-configure to that one."
What is our primary use case?
Doctors offices, car dealerships, and small business. It is used to provide internal, guest access.
How has it helped my organization?
We originally were using SonicPoint and had tons of connectivity issues. We switched to Aruba to fix all the issues with all my clients.
What is most valuable?
I like the IAP line and being able to have a true mesh without the need of a controller. The features included in them are also very nice with a built-in website for ToS for guest access.
What needs improvement?
The price point is pretty high compared to Ubiquiti and other equipment.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
None, which is why this product turned into my go to solution.
What do I think about the scalability of the solution?
The largest implementation that I was able to do was about 15 APs, with no issues.
How are customer service and technical support?
I have never had to use technical support. The product is very simple to use.
Which solution did I use previously and why did I switch?
I used SonicPoint. The connection stability was very poor. Though, the firewalls worked well.
How was the initial setup?
The initial setup is straightforward. Configure one IAP and all the rest self-configure to that one.
What's my experience with pricing, setup cost, and licensing?
Price is fairly expensive, however it is worth it. If the “master” fails, another AP can take over the role.
Which other solutions did I evaluate?
We evaluated Ubiquiti, Hive, Netgear, Cisco, and Meraki.
What other advice do I have?
Grab a couple and test them out. The features that these things have available and the ease of setup are fantastic.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
VP at a comms service provider with 11-50 employees
An inexpensive option from a leader in the field with 24/7 support from the USA
Pros and Cons
- "The technical support is 24/7 from the UA."
- "The fact that Aruba Wireless has a virtual controller onboard the internet access points makes it cheaper than other solutions."
What is our primary use case?
We are using different versions depending on the customer. We have about 400 or 500 customers. Some of them are Aruba, some of them have other technologies. Different versions are deployed all over. We use it as a wireless device manager where appropriate.
What is most valuable?
There are only so many features in Wireless controllers. The fact that Aruba has a virtual controller onboard the internet access points makes it cheaper than to buy Aruba Central licenses or Meraki Cloud licenses. That probably makes it most valuable.
What needs improvement?
Aruba Wireless is among the leaders in the market. We are not talking about basic access points. As a leader, they keep ahead of the field.
For how long have I used the solution?
We have been using it for a year-and-a-half.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
It is very scalable.
How are customer service and technical support?
The technical support is good. My impression is that pre-sale support is very good with Aruba. Their global presence is important. I do not have to deal with any other technical support because they have a follow-the-sun type of system that uses different support teams. When I ask for support, we get it and we get it during regular business hours. I never phoned anywhere else but the North American team. They are good and responsive.
How was the initial setup?
Installation is pretty straight forward.
What other advice do I have?
On a scale from one to ten where one is the worst and ten is the best, I would rate Aruba wireless eight-out-of-ten. Nobody would get a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
HPE Business Development Manager at a tech services company with 201-500 employees
I can configure one device and it provisions all other devices with the same configuration
Pros and Cons
- "With the central management system, I'm able to access each device. I can configure one device and then it provisions all the other devices with the same configuration, rather than my having to configure them one by one."
- "The management system would be better if it were more polished, if it had a better interface like, for example, Meraki"
- "If you want a centralized management system that is able to manage all your networking devices such as the wireless, the switch, the routers, and the firewall, then Aruba may not be the one, because Aruba doesn't do firewalls."
What is our primary use case?
I have a small office with about five APs. It has a good central management system to help manage my wireless devices, just to ensure that everything is working correctly.
How has it helped my organization?
It makes things easier because it's SD-WAN. With the central management system, I'm able to access each device. I can configure one device and then it provisions all the other devices with the same configuration, rather than my having to configure them one by one.
What is most valuable?
The central management system. It's called Aruba Central, which allows you to manage the APs, the switch, and the controllers, etc.
What needs improvement?
The management system would be better if it were more polished, if it had a better interface like, for example, Meraki.
For how long have I used the solution?
One to three years.
What do I think about the scalability of the solution?
Scalability is pretty good. I believe they recommend having up to 50 APs per cluster, but it can scale even more than that. I don't really need that in particular, although it's an enterprise-standard product. The throughput is pretty good.
How are customer service and technical support?
I haven't used technical support as of yet.
Which solution did I use previously and why did I switch?
I used to use Meraki but with Meraki, if you stop paying for the licenses, you basically don't own the device. Once you stop paying for the licensing, the device is pretty much dead.
How was the initial setup?
The initial setup was pretty much straightforward to be honest. You only configure one AP and when you plug the other ones into the network, it recognizes that that AP is the master and gets the configuration off that.
Which other solutions did I evaluate?
I did look at Ubiquiti because the price point was cheap. But after looking further into it, the main reason I chose Aruba was because they have a lifetime warranty on their APs.
What other advice do I have?
My advice would depend on the needs. It depends on what size of business you have and what you are looking to accomplish. In general, I'd recommend Aruba Wireless.
The only other thing I would let you know is that, if you want a centralized management system that is able to manage all your networking devices such as the wireless, the switch, the routers, and the firewall, then Aruba may not be the one, because Aruba doesn't do firewalls. For example, with Meraki, you can have a full Meraki network with the switches, routers, firewall, APs, all managed on one central network. With Aruba, if you have a firewall, you'd have to use a separate management system to manage that.
The most important criteria when selecting a vendor would be
- support
- durability of the device
- brand reputation
- ease of use.
I would rate Aruba Wireless at about eight out of 10. I haven't had any issues with it to date, and it's a pretty robust product. The reason I won't give it higher than that is because of the GUI. They need to make it more polished like Meraki's. But other than that, I've been pretty happy with it and I like all the additional features there.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Enterprise Architect at a financial services firm with 1,001-5,000 employees
It provides superior WiFi access and RF management
Pros and Cons
- "It provides superior WiFi access and RF management."
- "The new 8400 failed at Lab, plus its integration with Aruba Central."
What is our primary use case?
- Branch and campus access
- Guest and employee access
- Device onboarding and device access
- Guests are divided into groups.
How has it helped my organization?
- Providing WiFi access to employees and guests.
- Traffic segregation
- WiFi roaming
- Digital branch
What is most valuable?
- Superior WiFi access and RF management
- WiFi security via WiFi Firewall
- Access control
- Integrations with other systems
What needs improvement?
- Needs integrated wired, which is not traditional HPE.
- The new 8400 failed at Lab, plus its integration with Aruba Central.
- Needs a good enterprise story, including branches and campuses.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Systems/Network Administrator at a financial services firm with 501-1,000 employees
It improves security by helping us to centralize access controls and dot1x, but it would be nice to have the heatmap back in the controller.
Valuable Features
Integrated firewall, integrated WIDS/WIPS on the controllers and the ability to tunnel LAN traffic from the switches through the controllers to set consistent 802.1x and access controls that are consistent across both wired and wireless LANs.
Improvements to My Organization
It improves security by helping us to centralize access controls and dot1x and set common policy across both wired and wireless LANs without having to install additional components.
Room for Improvement
The controllers used to include heat map functionality. This was removed in a recent release. To get this functionality now, you need to be using Airwave (AWMS), which adds additional cost. On the other hand, Airwave can be used to manage a multi-vendor environment, so there may be some other benefits to having it deployed, but it would be nice to have the heat map back in the controller.
Use of Solution
I've been using it for five years.
Deployment Issues
No issues encountered.
Stability Issues
No issues encountered.
Scalability Issues
No issues encountered.
Customer Service and Technical Support
Customer Service:
It's excellent.
Technical Support:It's excellent.
Initial Setup
Default settings are sufficient to get a functioning wireless network up and running fairly easily. Complexity increases add vLANs, security policy, dot1x, redundancy, etc.
Implementation Team
At my previous employer we had a relatively large wireless installation so we worked with a vendor team. The network at my current employer is small enough that I could handle it myself.
Pricing, Setup Cost and Licensing
Licensing has improved. In the past all redundant controllers required licenses for all the access points. They've not implemented a centralized licensing model so that you only need to license your access points once.
Other Solutions Considered
We evaluated Cisco. Cisco's solution, at the time, required additional components to provide the same functionality. For example you'd need external firewalls, IDS/IPS, and authentication servers. Aruba controllers had all this built in. I haven't looked at Cisco's current offerings, so this may not still be the case.
Other Advice
I'd recommend you do the training.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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