Aruba Wireless Reviews

The most valuable features of Aruba Wireless are the seamless feature and the concurrent user.

Aruba Wireless can improve the assigning of access points. We have times that the nearest access point is not assigned but one far away. The integration between access points could improve.

I have been using Aruba Wireless for approximately one year.

Aruba Wireless is very stable among all the other access points I have used.

The scalability of Aruba Wireless is good.

We have approximately 1,000 to 1,300 users using the solution. We plan to increase the usage of the solution. There are plans to install 150 access points in January.

We have a partner in Indonesia that we use for support that is called Agiva and they sometimes escalate issues to Aruba Wireless. I do not have direct experience with the support of Aruba Wireless.

I do not have any experience with other vendors other than Aruba Wireless.

The initial setup of Aruba Wireless is simple, including a wireless plan used. If we have instant access points and change them to computer access points, it is simple to do.

We have a license for the source mobility controller.

The price of Aruba Wireless is expensive.

I rate the price of Aruba Wireless a two out of five.

We have four people for the maintenance of the solution.

I rate Aruba Wireless a nine out of ten.

I administered Aruba Wireless systems at two organizations. The first was a private college with around 12,000 endpoints campus wide, which included over 500 Aruba access points of various models and generations configured through the Aruba 7220 Mobility Controller. The second was a private high school with around 5000 endpoints and 130 Aruba access points, models 125 and 134, and configured through an Aruba 3600 Mobility Controller.

I have been maintaining Aruba Wireless systems at these two different organization for around 4 years in total.

A reliable wireless connection is imperative in a modern school setting. Our organization is forced to resort to inefficient methods without wireless internet. Aruba provides an easy to manage solution for my team.

The most valuable features have been the following:

• Reliability: Stable platform from controller to AP.
• Responsive support: When support is needed, the Aruba engineers are normally quick to respond to problems.
• Ease of Deployment: APs are very easy to configure to the network once they contact the controller.

Aruba has been an excellent solution. However, I am aiding in transitioning my organization to a different wireless solution due to the cost. We need to expand our network and the cost of new APs and an upgraded controller have proved to be prohibitive compared to similar solutions on the market.

Aruba is an excellent option for campus wireless. It can be more labor intensive initially than other options, such as Cisco Meraki, however it provides a reliable wireless platform that can be easily maintained by a small network team.

Our primary use case for this solution is extending the LAN capabilities via wireless capabilities so people can roam around in the office with wireless connectivity. Additionally, its management has a lot of insight into which access point you're connected to and a lot of information about the devices. Some of the information is related to bringing your device, whether it's a device which is owned by the company or not and reporting what sites are being browsed and accessed.

We find its stability very valuable. It's been running for the past three years with no default configuration.

The solution could be more user-friendly.

We have been using the solution for a couple of years and are currently using the latest one.

The solution is stable.

The solution is scalable. We have approximately 300 users utilizing the solution.

We have had a relatively good experience with customer service and support. I rate them an eight out of ten.

Positive

The initial setup is a bit complex and requires some basic networking and wireless networking concepts.

We implemented via a vendor, and implementation took approximately one week.

We did not evaluate other options because we wanted one integrated solution which incorporated both wired and wireless, and with Aruba Wireless, we got the full package.

I rate the solution a seven out of ten. I advise users to research and decide based on their organization's needs.

We primarily use the solution for wireless access, for using WiFi and the network, the internet.

It's very popular. We've ordered more than 150 units.

It's a really good product. It's really easy to maintain. 

The AP preconfig with the USB console cable and everything is easy and really useful for the company. 

The installation is simple. 

Users have been very pleased with the solution as it offers such a high-speed connection. The network strength is good. 

It is more intuitive and user-friendly.

I don't have any access in the Aruba dashboard. I need more access. I only install the hardware and the software part for the client. However, there are no admin privileges, which is an issue. You need to contact them and make a special request. They should allow everybody to fiddle with their settings if they bought the solution.

I've used the solution for the past six months. 

We haven't had any performance issues. The solution is stable. 

The scalability is pretty good. You can expand it by using Aruba Switches. 

We have about 700 users on the solution at this point. 

I've never had any reason to reach out to technical support.

I previously used Meraki. Aruba has better network speed. Also, in Meraki, when we make changes, we need to refresh the dashboard. With Aruba, it's one click and we can regulate and refresh the dashboard. It's much easier. 

The solution is simple to install. It's not overly difficult or complex. For half of the preconfig process, it might only take 15 minutes. 

Then, there might be one and a half hours for testing, to fix the access IDs and other access points to match everything in the data center. 

We only need two people to install and set up the solution. 

I deploy the solution for our clients. 

We have seen a positive ROI.

I don't handle the licensing aspect of the solution. It is likely more expensive than Meraki since Meraki just has a dashboard. Aruba has a little bit more on offer. 

You do have to purchase the software and hardware separately.

We did not consider any other options before choosing Aruba.

We have a partnership with Aruba.

Overall, it's a good solution, and we are happy with it. 

I'd rate the solution eight out of ten.

The feature I found most valuable to customers in Aruba Wireless is not a technical feature. It's more of its image, trademark, or brand as the product is very well-known in the market, and that's a good point to offer to customers.

My customers just ask about the basic features of the product, and usually, when asking about Aruba products, customers don't pay too much attention to any specific feature as long as the product is solid and sure, and that you can change or modify it, as what you can get from Aruba Wireless.

One area for improvement in Aruba Wireless is its dashboard or interface because in some cases, it's not as easy to use as it should be, but overall, it's okay.

Pricing for the product is also on the higher side.

Another area for improvement in Aruba Wireless is technical support because it's hard to reach when issues arise and the speed of answer could be faster.

Other areas for improvement in the product include integration and configuration.

We've used Aruba Wireless within the last twelve months for some of our customers. We act as sellers and integrators of Aruba Wireless. We don't use the product, but our customers use it if needed and if it is a requisite for our customers. We've been dealing with Aruba Wireless for two years now.

Aruba Wireless is a stable product. I didn't notice any problems with its stability.

Aruba Wireless, in terms of scalability, is okay.

The technical support for Aruba Wireless needs improvement in terms of providing better support and being more reachable when problems appear. Support also needs to improve its speed in answering customer issues.

In terms of setting up Aruba Wireless, if everything goes well, usually there's no problem, but sometimes if you need something specific, it becomes very tricky, particularly in terms of finding the right support for your setup issue. It's not easy. As for how long the deployment of Aruba Wireless takes, it didn't take too much time, though I can't give an exact timeframe.

In terms of pricing, the pricing for Aruba Wireless is not bad for large-sized companies, but for medium-sized companies, it's on the higher end, but because Aruba has a good company image, medium-sized companies still go with Aruba Wireless.

My advice to others looking into using Aruba Wireless for business is that Aruba is a well-known brand. When you buy the product, you should know what you're purchasing. As long as you have all the information you need before the purchase, you have complete knowledge of Aruba Wireless, and you know what to expect from the product and what to do with the product, then go for it.

I would rate Aruba Wireless eight out of ten, overall. I only give a rating of ten when everything goes okay, and that's almost impossible. There could be room for improvement in the pricing, and in any business relationship, there's always an issue that could arise, so it's very rare for me to give a ten out of ten to any product or company.

My company has a business relationship with Aruba Wireless as an integrator.

I was able to provide Aruba Wireless to financial, Telco, and hospitality industries.

If you're looking into a wireless solution, more and more people now are using Aruba Wireless. There are two key reasons why: in a developing country, many of the companies look at the cost and quality of a solution. Cost-wise, Aruba Wireless is very attractive here in the Sri Lankan market. The other key reason is Aruba Wireless provides their key product portal and a limited lifetime warranty. Other providers do not provide that level of warranty. These are the reasons why a customer would choose to purchase Aruba products than Cisco, or any other access point or wireless solution.

The key feature of this solution is the value for money. If customers can get a good quality product at a very competitive price, plus a limited lifetime warranty, then this gives very high value to the customer, which is what you can get from Aruba Wireless.

Aruba Wireless is able to provide value addition, apart from their product features.

This solution is user-friendly and their technical support team provides very good support.

An area for improvement I found in this solution is the configuration. Though it's currently an improved version, it could still be made easier, so technical people could benefit from being able to configure Aruba Wireless within a quicker amount of time.

I'm a specialist and I've been in this industry for 22 years, and I've been dealing with Aruba Wireless for over 10 years. I've worked with it within the last 12 months.

Aruba Wireless is a stable product.

Aruba Wireless is scalable. We have different product segments and we educate different customer requirements and industries. Because of COVID, all industries are facing a lot of challenges, but we find this product scalable.

We have our pre-sales team with us in-house, but we do have two technical support people distributed here locally. We always communicate with them. They share their product knowledge, experiences, and user case studies, to help us improve. We also share our experiences with them to also help them improve. On a scale of one to five, I'm giving the technical support team a four. They provide very good product support.

The initial setup of Aruba Wireless is not complicated. In the past, it was complicated, e.g. We needed experienced technical people to do the configuration and the initial setup. Nowadays, even basic technical people can do it.

It has improved, but what we are expecting is that when new technologies arise, along with the new technologies, the configuration should be simplified.

The cost for Aruba Wireless is good. It's attractive.

I evaluated Cisco Wireless.

Our company's role is system integrator. We are involved with products and solutions which we provide to the end customers. The products we provide vary, because it would depend on the requirement and customer requirement levels. It would also depend on the current pricing of the products, e.g. this is because we provide different vendor products, not just Aruba. We also provide Cisco, Maracas, and the entire product spectrum that we provide to the customers.

We provide the latest version of this product to our customers, because with the latest version, the benefit to the customers is that they can get the maximum usage of the product lifetime.

Other than the product features, our customers value our onsite support, onsite feedback, clarifications, and installations. We are able to quickly sort out the issues experienced by our customers.

For people who are not currently using Aruba Wireless, I would tell them to look into the Aruba product range and try it out for themselves. They'll find out that these are Amazing products with very good product support.

I'm rating Aruba Wireless an eight out ten, because no products could reach the perfect score of ten. Technology is fast-changing, so today's technology won't be tomorrow's technology. There's no technological vendor who could be ranked a ten, so my rating for this product is an eight.

We use wireless for all testing (on Apple, Chrome, and even tablets). We moved our school over to having a managed wireless network. This was my first time doing something like this and my colleague nor myself had any issues with the software or hardware. 

We have a large investment in Aruba Networks WiFi technology. We have recently deployed a mix of Aruba 225 and Aruba 335 units to provide complete and full coverage over multiple floors. We like the automatic hand-off of a connection to the access point with the strongest connection. We have had no issues deploying the access points, and look forward to years of service from these products, which is a strength that we are seeing. 

It has great equipment for wireless AP needs. We purchased 1000 units for each floor of our schools. They have a ton of useful business-related features and security features, but the biggest selling point was the ability to create two different SSIDs to control public versus private wireless networks. 

AirWave (monitoring tool)

If there is a network issue, there are so many ways to access the monitoring application. Also there are maps and labels to tell you exactly where an issue may be. The TAC Service is very responsive and persistent.

There is so much licensing, you literally pay for every solution, add-on, or cool feature. Compared to others, we were in the middle with pricing, but as you start to invest more into features it will get very pricey.

Stability and its ability to handle more devices has been an improvement for our organization.

Installation is relatively easy.

Configuration was not all that complicated, but there were some forums online that helped us just in case. They shed light on the deep config options.

We only had a summer to deploy.

We will be buying the ClearPass solution, which will be pricey. However, in the trial version, it has even more tools to manage a busy network.

Our team handles the Aruba controller. We have four senior and two junior engineers.

AirWave is a valuable feature.

We're using the Aruba Sensor, but sometimes the sensor isn't talking to AirWave or the AP. If something happens, we need to receive an email directly from the sensor, but the controller doesn't know. If there's something like the high channel utilization from the sensor we send to the controller, the controller can change the channel because they're all in the same environment.

Also, the controller can not do active/standby mode. It only works in active/active. I haven't seen any option for active/standby because we want to put one in the backup center. However, with the active/active mode, the traffic must go to the primary and the backup center.

I would like it if Aruba had a mobile app so I wouldn't need to log in on my laptop. They should also simplify the solution, so there aren't so many layers. It would be nice if the solution double-checked your configurations. For example, it could warn you if a configuration change in one layer conflicts with your current settings. 

I have been using Aruba Wireless since 2018.

Aruba is stable. 

Aruba is pretty scalable. 

I've called Aruba support directly for several tickets. It is quite good most of the time.

I work with Cisco and Aruba. We are more familiar with Cisco because we've been using it for more than 15 years. It is stable and available in active/standby. We can put one in the backup dial center and one in the primary dial center.

Cisco's controller is also stable, and they're using DNA to monitor. It sends us an alert if something happens and tells us what caused the problem. It can identify the root cause and solution. 

Deploying Aruba is somewhat complex. There are many layers. It's easy to make mistakes because the same setting will appear in different layers. Various parts of large buildings can have different settings.

We don't like the subscription model. We need to adjust our budget every time we renew the license.

I rate Aruba Wireless eight out of 10. I would recommend it to a small or medium-sized company. It depends on your budget because Aruba is slightly cheaper than Cisco.