Aruba Wireless Reviews

The primary use case of this solution is to manage all of our wireless devices.

I like the way it groups and manages access points.

You have to use the command line for a lot of commands but then get back to the GUI for the main actions. A lot of the access point commands are in the command line interface, versus being in the GUI.

Some control systems have the ability to right-click to go to the common line. I would like to see that incorporated onto the interface.

I have been working with Aruba Wireless for three years.

I have almost 1,300 access points and on an average day, I have less than 1% down. I am usually sitting at 100%. This solution is stable.

This solution is very scalable.

The technical support is very good and I haven't had any issues with them. They were pretty responsive.

They had their wireless in place for eight years and I have been here for three. I wasn't a part of the initial decision-making process.

The initial setup was straightforward.

It only takes a few minutes to deploy. I would say that it is about as long as it takes to reboot the access point.

The pricing is reasonable. If you compare it to other solutions then it's reasonably priced.

I think that Aruba Wireless is a great option. I hardly ever have problems with access points and the failover mechanism works well. 

Overall, It's a good solid system.

I would rate this solution a nine out of ten.

We have Aruba IAP-225 APs in both a school and a health center environment. We initially had 15 of them installed at the school about three years ago and kept expanding to 45 APs at this site.

Our school was a challenge as each room has cider block walls, so we deployed a single AP in the ceiling above the wall of two classrooms. We primarily have laptops and iPads that connect in various classrooms and for training.

We had such great success that we have deployed 40 APs in a five level building to support a new Health Center that opened in January.

We have just started to use the captive portal option at our health center to direct clients to our patient portal while restricting bandwidth so they do not get carried away in the waiting room.

The full mounting kit has worked well above the ceiling.

The best part of the configuration is the virtual controller that we use to manage the environment. It provides redundancy of any AP acting as the controller should it go down. There are other controller purchase options for higher numbers of APs to support, but having this option has kept costs down and the devices have a lifetime warranty. The virtual controller has options for updating and remotely restarting any AP from one controller panel, and monitoring and configuration has been fairly simple from one console.

The ceiling grid mount clips have room for improvement. 

Support through third party vendors or direct from HPE has been easy to manage. They are very responsive.

The most valuable features for me are:

• Built-in firewall
• Security
• Authentication
• Remote access
• Stability

Providing wireless to our clinicians and providers allows them to be mobile within the facility and still maintain connectivity to valuable information, like our Electronic Health Record. The remote access through RAPS is a feature that simplifies access for our providers at home, and provides continuity of security. In addition we provide guest wireless to our patients and families which improves satisfaction.

The configuration is extremely detailed and can be quite complex. For a small IT staff, it is difficult to make changes without outside consulting or Aruba Support.

We've used it for two years. We're using a 3400 controller with AP105 Access Points. The software version is 6.3.1.9_44832.

There were no issues with deployment.

This product has been very stable.

No. We have added Access Points and Remote Access Points as needed. We also expanded to a redundant controller which allows High Availability.

Service has been good - 8/10.

8/10

We switched to Aruba because of the advanced security. In healthcare we have HIPAA compliance to achieve and maintain. Security is a priority.

Setting up the controller is complex. The SSIDs, Authentication methodology, Access, is all quite complex to set up. Not for a novice.

We used a vendor team to implement. We used a third party consulting firm to assist with setting up the redundant controller. Both were very good.

This product is considered infrastructure. It is a cost of doing business. It allows our business to be more flexible and mobile. But there is no direct ROI.

Aruba has made changes to their licensing to make it more cost effective. Work with a partner that is familiar with all of the features in this product so that you get the licensing you need. Not all features are available with basic licensing. You need to determine the feature set you want, and then look at pricing for that feature set.

HP and Cisco. HP was not secure enough. We had HP in house already. We looked at Cisco but did not do a demo or work with a partner. We do not have any Cisco in house. From my own research, Cisco was too expensive and did not have a solution that was a single appliance that could do all of the things that Aruba can do. Their solution required firewalls, controllers, and routers to accomplish the same thing. This may no longer be the case.

Get a good partner. Not just the local IT shop that has wireless experience. Not all wireless vendors are created equal. To get the real bang for the buck, you need an expert to help you decide what you want and to implement it.

Aruba Wireless is a little bit complex to use and operate. So, it can be an area for improvement.

I have been using Aruba Wireless for three to four years. Also, I don't remember the version of the solution I am using. I am a customer of the solution.

The product has been pretty stable.

The product is scalable. Around 150 people in my company are using the solution. We need only one administrator for the solution.

I haven't faced any problems with customer support.

Regarding the deployment process, it keeps showing updates.

A third party did the implementation. I'm not familiar with the setting. So, I got help from a consultant.

We have some licenses for the solution, and we need not renew licenses. But we need to pay a hundred thousand if you want to renew our subscription and renew the hardware. But if we switched to another solution like Ruckus, I think maybe it is just a similar amount even if we don't have the license. So we are considering this, but have not reached a decision yet. Also, we need to make additional payments for support.

Based on our evaluations, we are considering Ruckus and Ubiquiti over Aruba since Ruckus' and Ubiquiti's functions and settings are okay, making them easy to use.

Aruba Wireless will phase out. We are actually phasing out and looking at other solutions. We are switching because it's a bit expensive, so we are looking for a cheaper solution.

Because of the price and ease of use, I rate the overall solution a seven out of ten.

We operate in the education sector and we use it for our staff and students to access our cloud-based application. This includes our learning management system, Canvas and a few systems. We also use it for our guests on site.

This is the second time I've implemented and installed this solution and I think it is outstanding. The support is excellent and so is the hardware. We don't need much support because nothing really goes wrong.

We have been using this solution for 10 years.

This is a stable solution. 

This is a scalable solution. We have 3,500 users in our organisation supported by Aruba. 

The customer service and support for this solution is excellent. 

Positive

We previously used Cisco. We were contacted by Aruba and had some fantastic demonstrations from them. We talked to other schools that had already implemented the solution. We looked at Gartner reports and where they sat in terms of their support, their product and their reputation in the market. We did extensive research on Aruba before switching.

The initial setup is straightforward. 

We did enlist the help of network consultants to complete the setup for us. Three consultants were involved in the deployment and it took three days. 

What I really like about the company is they stay in touch with us and let us know what their roadmap is and what developments are coming. They are not just a company that sells you their solution and then disappears.

Aruba is a sound business investment because we hardly ever experience any issues. On one occasion when we had a failure, their support team helped us immediately.

I would rate this solution a ten out of ten.

We have many clients and therefore many use cases. It's used in manufacturing, hospitality, hospitals, commercial buildings, and shopping centers.

The cost is pretty good. It's what draws in the clients. 

It has a straightforward initial setup.

The solution can scale.

It's a stable product.

Technical support is good.

The solution is now taking eight to 12 months to deliver the product. It takes too long to receive it right now.

Depending on how you design the setup, it can get complicated. 

I've been dealing with the solution for ten or more years. 

It's a stable solution. We haven't had any issues. It's reliable and the performance is good. 

You can scale the solution quite well. It's a good option for enterprises or large rollouts. 

It's been so far, so good with technical support. We're satisfied with it overall. 

We also use Ruckus Wireless.

The initial setup's level of difficulty depends on how we design the network. It can be very complicated if we're talking on a campus level and there are a thousand touch points. 

I'm a systems integrator. I can implement the product for clients. 

The price is reasonable.

We are a system integrator, an IT company.

We are still selling the latest version.

I'd rate the solution eight out of ten. The customers for the most part are happy with it. 

We use the product predominately for beacons and peer devices.

It has very flexible features.

I believe more security options are needed.

I have been using the product for seven or eight years.

We have not had any problems with the stability of the product.

It is a scalable solution.

When we have had to use support, everything from the service was helpful.

We have used Cisco products in the past.

The setup is not a problem, it only took five minutes or so.

We used five technicians for the deployment of the product.

I rate Aruba Wireless a nine out of ten.

We have about 30 APs and a lot of sites with centralized management on controller 7030. We use it to control the network in standalone mode and handle the active and standby modes.

All features are useful for me. It lets me perform some specific configurations depending on the site or the client. All WAN features are valuable.

Their documentation needs to be improved. Aruba's documentation is poor.

I have been using Aruba Wireless Controllers for about a year.

Its stability is okay. There is no issue with stability.

Its scalability is okay.

Their support is good. When I need to open a case, I get a fast response. I can contact the technician immediately. I would rate them an eight out of ten.

I also use Cisco solutions. Both solutions are very good and suitable for different kinds of networks. Cisco is very good for certain kinds of networks, and Aruba is good for other kinds. Cisco is simpler to deploy, whereas Aruba is more complicated and complex to deploy.

The initial setup was very complex because we deployed a new controller in a small network. It is useful for large networks, but for small networks, it is very difficult to understand all the models. If you don't use Mobility Master, the configuration and deployment are very complex. It took us six months to deploy it.

We got help from a third-party vendor, not Aruba. They were okay. We didn't have any problem.

You should know about the topology of the Aruba Wireless solution. It is very important because it depends on the size of the network. Otherwise, you might end up buying something that's not adequate for large networks.

I would rate Aruba Wireless an eight out of ten.