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it_user836445 - PeerSpot reviewer
Director IT at a tech vendor with 201-500 employees
Real User
Mar 19, 2018
It works with our Active Directory domain. The logging is hard to read when troubleshooting issues.​
Pros and Cons
  • "​As we have acquired a few companies, having the ability to have multiple RADIUS connections has helped us.​"
  • "The logging is hard to read when troubleshooting issues.​"

What is our primary use case?

We purchased Aruba Wireless for our new office that we were opening in Austin, TX. I needed a solution which was simple to administer, easy to implement, cost effective, and tied into our existing Active Directory environment.

How has it helped my organization?

As we have acquired a few companies, having the ability to have multiple RADIUS connections has helped us.

What is most valuable?

  • Having it work with our Active Directory domain. 
  • Having a RADIUS authentication was a bonus.

What needs improvement?

My biggest issue is the logging. It is hard to read when troubleshooting issues.

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Aruba Wireless
January 2026
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For how long have I used the solution?

One to three years.

What other advice do I have?

I would buy it again.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Specialist at a newspaper with 501-1,000 employees
Real User
Mar 19, 2018
The initial setup is straightforward. Configure one IAP and all the rest self-configure to that one.​
Pros and Cons
  • "The initial setup is straightforward. Configure one IAP and all the rest self-configure to that one.​"

    What is our primary use case?

    Doctors offices, car dealerships, and small business. It is used to provide internal, guest access.

    How has it helped my organization?

    We originally were using SonicPoint and had tons of connectivity issues. We switched to Aruba to fix all the issues with all my clients.

    What is most valuable?

    I like the IAP line and being able to have a true mesh without the need of a controller. The features included in them are also very nice with a built-in website for ToS for guest access.

    What needs improvement?

    The price point is pretty high compared to Ubiquiti and other equipment.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    None, which is why this product turned into my go to solution.

    What do I think about the scalability of the solution?

    The largest implementation that I was able to do was about 15 APs, with no issues.

    How are customer service and technical support?

    I have never had to use technical support. The product is very simple to use.

    Which solution did I use previously and why did I switch?

    I used SonicPoint. The connection stability was very poor. Though, the firewalls worked well.

    How was the initial setup?

    The initial setup is straightforward. Configure one IAP and all the rest self-configure to that one.

    What's my experience with pricing, setup cost, and licensing?

    Price is fairly expensive, however it is worth it. If the “master” fails, another AP can take over the role.

    Which other solutions did I evaluate?

    We evaluated Ubiquiti, Hive, Netgear, Cisco, and Meraki.

    What other advice do I have?

    Grab a couple and test them out. The features that these things have available and the ease of setup are fantastic.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Aruba Wireless
    January 2026
    Learn what your peers think about Aruba Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
    880,255 professionals have used our research since 2012.
    it_user836472 - PeerSpot reviewer
    Sr. Systems & Network Administrator at a tech vendor with 501-1,000 employees
    Real User
    Mar 18, 2018
    The product’s performance got worse with newer releases. It provided an easy WiFi solution for our branch offices to deploy.
    Pros and Cons
    • "It provided an easy WiFi solution for our branch offices to deploy​. We could usually have them up and running from out-of-the-box in about 10 minutes."
    • "The initial setup was very simple."
    • "The product’s performance got worse with newer releases."
    • "The latest design of their APs removes the console port and requires purchasing an expensive proprietary cable just to access the console."
    • "I used to have issues with DHCP. It is extremely buggy and difficult to upgrade with different firmware versions/models.​"
    • "Aruba’s poor performance and random upgrade issues caused too much time consuming maintenance and troubleshooting."

    What is our primary use case?

    We are using Aruba Instant in four remote branch offices. We chose this solution at the time because of its controllerless feature and easy setup.

    How has it helped my organization?

    It provided an easy WiFi solution for our branch offices to deploy. We could usually have them up and running from out-of-the-box in about 10 minutes.

    What is most valuable?

    The controllerless feature. It will randomly pick one of the APs to be the designated master. If that access point fails, the role is moved to another AP. This saves a lot on management and infrastructure costs.

    What needs improvement?

    There is plenty of room for improvement. Reliability of a flawless upgrade after the 4.x releases is rare. There is a lot of manual intervention required lately due to random bugs. If you have a mix of APs using different firmware, it takes nothing short but an act of god to upgrade successfully. 

    The product’s performance got worse with newer releases as well. It seems like they are adding more frivolous features and sacrificing stability and speed. The latest design of their APs removes the console port and requires purchasing an expensive proprietary cable just to access the console.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    Occasionally, it needed to be rebooted. I used to have issues with DHCP. It is extremely buggy and difficult to upgrade with different firmware versions/models.

    What do I think about the scalability of the solution?

    I do not know what the maximum number of APs in a cluster can be (for the Instant series), but I never seemed to hit a limit. At one site, we had 12 clustered together.

    How are customer service and technical support?

    It seemed to be good when we needed it. This was before HPE purchased them. I have not had a need to contact support since then.

    Which solution did I use previously and why did I switch?

    The other way around, we have switched away from Aruba to Ruckus. Aruba’s poor performance and random upgrade issues caused too much time consuming maintenance and troubleshooting. Ruckus Unleashed has been flawless; performance almost doubled, and it is far easier to configure.

    How was the initial setup?

    The initial setup was very simple. There were some settings which were confusing and unlabeled when trying to use the online help with the newer firmware.

    What's my experience with pricing, setup cost, and licensing?

    Trial different solutions and compare pricing to how well they perform, their stability, how easy it is to maintain, etc.

    Which other solutions did I evaluate?

    At the time when we first started using them, we did not evaluate other options. They seemed to be only ones back then who could cluster APs without requiring a separate controller.

    What other advice do I have?

    Perform a site survey and get a model that supports the latest AC technology.

    At first, the product was a solid 10. As time went on, and newer firmware was released, the product has dropped significantly to maybe a four or five rating out of 10 due to various bugs and design issues. We no longer use Aruba for any new sites and are slowly phasing them out from our locations with a different controllerless product that has drastically increased reliability and performance.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    IT Operations Manager at a computer software company with 51-200 employees
    Real User
    Mar 18, 2018
    ​Our wireless overhaul has reduced the number of wireless related help desk tickets by nearly 90%
    Pros and Cons
    • "​Our wireless overhaul has reduced the number of wireless related help desk tickets by nearly 90%.​"
    • "​The ARM functionality does not always seem to perform how I would like. In some cases, I have had to manually assign channels to avoid channel confusion."

    What is our primary use case?

    We currently have 500 access points deployed and operated by two controllers. Recently, all of the AP-125 models were replaced as part of a three year site wide upgrade, using AP-205H, AP-215, AP-225, and AP-325 models. 

    How has it helped my organization?

    Our wireless overhaul has reduced the number of wireless related help desk tickets by nearly 90%.

    What is most valuable?

    I work in a concrete fortress built 70 years ago. It obviously was not designed with wireless internet in mind. The software available allows me to make very specific changes to individual access points when throttling power/settings, which are critical to good working wireless signals. 

    What needs improvement?

    The ARM functionality does not always seem to perform how I would like. In some cases, I have had to manually assign channels to avoid channel confusion. Overall, it is a small task to worry about. 

    For how long have I used the solution?

    Three to five years.

    How is customer service and technical support?

    HPE Aruba technical support is a nine out of 10. 

    What other advice do I have?

    Quality of the product and the OS interface are a nine out 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user839694 - PeerSpot reviewer
    Network Administrator
    Real User
    Mar 18, 2018
    Easy to use, the 335-AP provides reliability, stability
    Pros and Cons
    • "The 335-AP provides reliability, stability."

      What is our primary use case?

      We have made a full 32-site school transition from Mary to Aruba wireless.

      How has it helped my organization?

      Reliability, stability, and best use of our network.

      What is most valuable?

      The Aruba 335-AP.

      For how long have I used the solution?

      Three to five years.

      What do I think about the stability of the solution?

      There were stability issues, but only on initial deployment.

      What do I think about the scalability of the solution?

      Very few scalability issues, mostly user error.

      How are customer service and technical support?

      Great support.

      Which solution did I use previously and why did I switch?

      We used Meru. We switched to Aruba for the newer technologies they presented.

      How was the initial setup?

      It was pretty straightforward.

      What's my experience with pricing, setup cost, and licensing?

      Licencing can be surprising and needs improvement. Look into all features, what you need versus what you want, and know that nothing comes without some kind of license.

      Which other solutions did I evaluate?

      Meru, Cisco, Aerohive. 

      What other advice do I have?

      It's a great product, easy to use, easy monitoring, and great tech support. Plan out placement as thoroughly as possible.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      PeerSpot user
      SME at a tech services company with 10,001+ employees
      Consultant
      Mar 15, 2018
      Denies inter-user traffic: It easily blocks traffic between users
      Pros and Cons
      • "HA: Apps failover without reboot."
      • "Role assignment: Each user is assigned a different role based on the radius attributes returned by ClearPass."
      • "Denies inter-user traffic: It easily blocks traffic between users."
      • "MAC authentication against an external Radius server while using 802.1X. This feature will help the L2 devices to authenticate via external Radius servers."

      What is our primary use case?

      • Different roles assigned to corporate and guest users.
      • Corporate users authenticated via 802.1X against ClearPass with machine authentication. 
      • Guest users authenticated via captive portal; ClearPass guest self-registration process.

      How has it helped my organization?

      • Better failover. 
      • Aruba Mobility Controllers configured in master standby mode. 
      • Centralized licensing. 

      What is most valuable?

      • HA: Apps failover without reboot. 
      • ARM: Auto adjusts the power and channel. 
      • Rouge Detection: Helps in identifying threats.
      • Role assignment: Each user is assigned a different role based on the radius attributes returned by ClearPass.
      • Firewall rules can be applied per role.
      • AppRF: Helps to find out which applications are used by the clients.
      • Denies inter-user traffic: It easily blocks traffic between users.

      What needs improvement?

      MAC authentication against an external Radius server while using 802.1X. This feature will help the L2 devices to authenticate via external Radius servers.

      As L2 devices cannot do 802.1x. This feature is available in Cisco WLC, named for its MAC Filtering. 

      For how long have I used the solution?

      Three to five years.
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      PeerSpot user
      Network Administrator at a educational organization with 1,001-5,000 employees
      Real User
      Top 20
      Mar 13, 2018
      The biggest selling point was the ability to create two different SSIDs to control public versus private wireless networks
      Pros and Cons
      • "The biggest selling point was the ability to create two different SSIDs to control public versus private wireless networks."
      • "Installation is relatively easy.​"
      • "​Stability and its ability to handle more devices has been an improvement for our organization.​"

        What is our primary use case?

        We use wireless for all testing (on Apple, Chrome, and even tablets). We moved our school over to having a managed wireless network. This was my first time doing something like this and my colleague nor myself had any issues with the software or hardware. 

        We have a large investment in Aruba Networks WiFi technology. We have recently deployed a mix of Aruba 225 and Aruba 335 units to provide complete and full coverage over multiple floors. We like the automatic hand-off of a connection to the access point with the strongest connection. We have had no issues deploying the access points, and look forward to years of service from these products, which is a strength that we are seeing. 

        How has it helped my organization?

        It has great equipment for wireless AP needs. We purchased 1000 units for each floor of our schools. They have a ton of useful business-related features and security features, but the biggest selling point was the ability to create two different SSIDs to control public versus private wireless networks. 

        What is most valuable?

        AirWave (monitoring tool)

        If there is a network issue, there are so many ways to access the monitoring application. Also there are maps and labels to tell you exactly where an issue may be. The TAC Service is very responsive and persistent.

        What needs improvement?

        There is so much licensing, you literally pay for every solution, add-on, or cool feature. Compared to others, we were in the middle with pricing, but as you start to invest more into features it will get very pricey.

        For how long have I used the solution?

        One to three years.

        What do I think about the stability of the solution?

        Stability and its ability to handle more devices has been an improvement for our organization.

        How was the initial setup?

        Installation is relatively easy.

        Configuration was not all that complicated, but there were some forums online that helped us just in case. They shed light on the deep config options.

        We only had a summer to deploy.

        What's my experience with pricing, setup cost, and licensing?

        We will be buying the ClearPass solution, which will be pricey. However, in the trial version, it has even more tools to manage a busy network.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        it_user656106 - PeerSpot reviewer
        Principal with 201-500 employees
        Real User
        Mar 8, 2018
        Basic initial setup is very easy when it comes to a new user on-premise
        Pros and Cons
        • "Basic initial setup is very easy when it comes to a new user on-premise.​"
        • "Aruba is outstanding, especially when it comes to the hospitality sectors.​"
        • "Needs improvement in point-to-point deployment products."

        What is our primary use case?

        We are the one of the official distributors of this product in Middle East.

        What is most valuable?

        ClientMatch technology and Air Monitor features of Aruba Wireless are special and classy.

        What needs improvement?

        • Point-to-point deployment products
        • More varieties in Outdoor Access Points

        For how long have I used the solution?

        Three to five years.

        What do I think about the stability of the solution?

        Very Rarely.

        What do I think about the scalability of the solution?

        Scalability has been one of the best features in which we can make our customers happy.

        How are customer service and technical support?

        I would rate technical support as 10 out of 10.

        Which solution did I use previously and why did I switch?

        We use a previous solution, but we switched due to stability and the possible integration with different products.

        How was the initial setup?

        Basic initial setup is very easy when it comes to a new user on-premise.

        What's my experience with pricing, setup cost, and licensing?

        Pricing support has always been cost-effective. Licensing is a one time purchase (only the cloud license has to be renewed, which is worth trying out).

        Which other solutions did I evaluate?

        It is always in comparison with Cisco Meraki and Ruckus, but Aruba is outstanding, especially when it comes to the hospitality sectors.

        What other advice do I have?

        Try it out. You will enjoy the hard-core concept put behind Aruba Wireless.

        Disclosure: My company has a business relationship with this vendor other than being a customer. We are the one of the official distributors of this product in Middle East.
        PeerSpot user
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        Updated: January 2026
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