The primary use case of this solution is to authenticate APIs, customer authentication, and business-to-business authentication.
Security Architect at a construction company with 10,001+ employees
Secure, developer-friendly, and the support is good
Pros and Cons
- "The valuable features are that it is extremely secure and that it's developer-friendly."
- "In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
What is our primary use case?
What is most valuable?
The valuable features are that it is extremely secure and that it's developer-friendly.
What needs improvement?
In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them. For example, if you have three tenants you couldn't have different managers, but that has been sorted out through the release tool.
For how long have I used the solution?
I have been using Auth0 for three years.
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What do I think about the stability of the solution?
This solution is stable, we have not had any issues.
What do I think about the scalability of the solution?
It's a scalable product.
How are customer service and support?
We have contacted technical support and find that they are good.
How was the initial setup?
The initial setup of the solution was simple, but our requirements were complex.
The deployment time varied depending on the complexity. Some would have taken a week while others would have taken three months.
What about the implementation team?
We used external consultants and consultants through Auth0 to help with the implementation.
What other advice do I have?
This solution does what we want it to do. It's good and I don't see any issues.
For anyone wanting to use this solution, make sure that your developers are fully engaged. They have to know how Auth0 works and what the best way to leverage it.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Solutions Architect at a tech vendor with 10,001+ employees
A great solution for authentication and authorization
Pros and Cons
- "It supports identity federation, FSO and multi-tenancy."
- "The product support for multi-tenancy could be improved."
What is our primary use case?
We use this solution for authentication and authorization, and we deploy it on cloud. For example, if you log into a particular portal, this platform will help authenticate a valid user. It supports identity federation, FSO and multi-tenancy.
What needs improvement?
The product support for multi-tenancy could be improved further, and advanced authorization capabilities could be included in the next release.
For how long have I used the solution?
We have been using the solution for one month.
Which solution did I use previously and why did I switch?
We previously used AWS Cognito but switched because it did not support many functionalities.
How was the initial setup?
The initial setup was very good, and we set it up in a few hours.
What about the implementation team?
We deployed the solution in-house, and one person is enough to complete the deployment.
What's my experience with pricing, setup cost, and licensing?
I cannot comment on exact licensing costs because a different department handles it, but from my understanding, the solution is priced reasonably.
What other advice do I have?
I rate the solution an eight out of ten. The solution is good, but its support for multi-tenancy could be improved further, and advanced authorization capabilities could be included in the next release.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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