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Vice President of Operations at a wholesaler/distributor with 11-50 employees
Real User
Top 20
Easy to use, highly stable, and provides top-notch service and the ability to manage everything in one place
Pros and Cons
  • "Virus scan and the ability to remotely install are valuable features. Being able to manage everything in one place and set different policies and rules for different computer types are very useful features. It also has ransomware protection. It is very simple to use, and it is very effective."
  • "It could be simplified a little bit for firewall rules and blocking specific IP addresses. It would be nice to have an option to upload a CSV or XLSX file of IP addresses to be blacklisted or to be able to specify a range as attempted logins from botnets and people attempting to access network accounts is an increasing issue across the board."

What is our primary use case?

Endpoint protection

How has it helped my organization?

Ease of deployment and centralized is a huge timesaver.  

What is most valuable?

Virus scan and the ability to remotely install are valuable features. Being able to manage everything in one place and set different policies and rules for different computer types are very useful features. 

It also has ransomware protection. It is very simple to use, and it is very effective.

What needs improvement?

Its pricing could be a little cheaper. My renewal fee has gone from $517.99 in 2018 for 3 years to $739.99 when it renews this year in July. I love the product, but a price increase of over 40% is a bit exorbitant.

It could also be simplified a little bit for firewall rules and blocking specific IP addresses. It would be nice to have an option to upload a CSV or XLSX file of IP addresses to be blacklisted or to be able to specify a range as attempted logins from botnets and people attempting to access network accounts is an increasing issue across the board.

Buyer's Guide
Bitdefender GravityZone Enterprise Security
November 2024
Learn what your peers think about Bitdefender GravityZone Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for about five years, since 2016.

What do I think about the stability of the solution?

It never crashed and caused any issues.

What do I think about the scalability of the solution?

Easily scalable.

How are customer service and support?

I have only had to contact customer service once regarding some questions regadrding my renewal date.

I have never had to contact technical support.  It really is that simply to deploy and manage.

Which solution did I use previously and why did I switch?

We used AVG until starting with Bitdefender in 2016.  We switched because remote deployment was abysmal and GravityZone offered much better protection.

How was the initial setup?

It is very straightforward. It takes about 10 minutes.

What about the implementation team?

In-house

What's my experience with pricing, setup cost, and licensing?

Its price has gone up since our last renewal. My renewal fee has gone from $517.99 in 2018 for 3 years to $739.99 when it renews this year in July. I love the product, but a price increase of over 40% is a bit exorbitant.

Which other solutions did I evaluate?

I evaluated Kaspersky, Avast, and numerous others.  GravityZone offered the best options and most user-friendly interface and isn't intrusive on the workstation user.

What other advice do I have?

I would highly recommend this solution. It is very easy to use, and it provides top-notch service. I haven't had any issues with it. 

I would rate Bitdefender GravityZone Enterprise Security a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
George Hadjimavros - PeerSpot reviewer
Information Technology Infrastructure Manager at a financial services firm with 51-200 employees
Real User
Protects against malware, detects spyware, prevents attacks, and has a user behavior analytics feature
Pros and Cons
  • "The features I found most valuable in Bitdefender GravityZone Enterprise Security include anti-malware, spyware detection, firewall, network detection, and user behavior analytics. The solution also gives you a heads-up about operating system misconfiguration."
  • "Overall, Bitdefender GravityZone Enterprise Security is quite good. It always has new features which customers can use for free, so I can't say that something is missing in the solution, though one area for improvement is that the cloud version of Bitdefender GravityZone Enterprise Security still can't connect to a central SIEM. The on-premises version has that capability, but the cloud version doesn't."

What is most valuable?

The features I found most valuable in Bitdefender GravityZone Enterprise Security include anti-malware, spyware detection, firewall, network detection, and user behavior analytics. The solution also gives you a heads-up about operating system misconfiguration.

What needs improvement?

Overall, Bitdefender GravityZone Enterprise Security is quite good. It always has new features which customers can use for free, so I can't say that something is missing in the solution, though one area for improvement is that the cloud version of Bitdefender GravityZone Enterprise Security still can't connect to a central SIEM. The on-premises version has that capability, but the cloud version doesn't.

For how long have I used the solution?

I've been using Bitdefender GravityZone Enterprise Security for nearly three years.

What do I think about the stability of the solution?

Bitdefender GravityZone Enterprise Security has excellent stability.

What do I think about the scalability of the solution?

The scalability of Bitdefender GravityZone Enterprise Security is quite good.

How are customer service and support?

The technical support including documentation for Bitdefender GravityZone Enterprise Security is quite good.

Which solution did I use previously and why did I switch?

In my current company, I used the Windows built-in solution before using Bitdefender GravityZone Enterprise Security. In my previous company, three years ago, I used Kaspersky. Before using Kaspersky, I also used Symantec.

How was the initial setup?

The initial setup for Bitdefender GravityZone Enterprise Security was straightforward.

What about the implementation team?

We implemented Bitdefender GravityZone Enterprise Security through our in-house team, and we didn't need to consult with the vendor or a third party.

What's my experience with pricing, setup cost, and licensing?

In terms of the licensing costs associated with Bitdefender GravityZone Enterprise Security, the agreement was made nearly three years ago, but from what I recall, the figure was around €6,000 to €7,000 for three years, including support for two hundred endpoints.

What other advice do I have?

My company is a customer/end-user of Bitdefender GravityZone Enterprise Security.

Bitdefender GravityZone Enterprise Security is deployed on the cloud, with local distribution through a relay.

Based on how the solution is set up within my company, there's an automatic update every hour, so you don't need to spend time monitoring and maintaining it plus Bitdefender GravityZone Enterprise Security also gives you notifications and good reporting.

My advice to others looking into implementing Bitdefender GravityZone Enterprise Security is that it's a cost-effective system and it's quite reliable.

My rating for Bitdefender GravityZone Enterprise Security is eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Bitdefender GravityZone Enterprise Security
November 2024
Learn what your peers think about Bitdefender GravityZone Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.
Abdi-Hamid Hassan - PeerSpot reviewer
Innovation & Development Support at BROOKSIDE DAIRY LTD
Real User
Provides protection for end users with easy-to-use management
Pros and Cons
  • "I find Bitdefender to be very light. When we were using the other versions, users would complain that they would make the computers slow. But since we have deployed Bitdefender, we haven't had that."
  • "I like the Application Control feature, but it's a bit tricky. Managing it can be a bit cumbersome sometimes."

What is our primary use case?

We are using the solution for the protection of our end users. It is to complement the firewall we have in place.

The solution is deployed on-premise. We are using the latest version, which is 6.7.

How has it helped my organization?

BitDefender has improved our security by protecting our endpoints and servers from viruses and exchange server attacks with its inbuilt on access scan feature.

What is most valuable?

I've used McAfee, Kaspersky, and a couple of anti-viruses. I find Bitdefender to be very light. When we were using the other versions, users would complain that they would make the computers slow. But since we have deployed Bitdefender, we haven't had that. Also, I like the management bit of it because it's easy to use.

What needs improvement?

I like the Application Control feature, but it's a bit tricky. Managing it can be a bit cumbersome sometimes. I would like to see that improved in the next release. I think improving it would be simple, especially in implementing the applications.

BitDefender should be able to pull all applications installed in our environment and allow us select the applications that should be allowed and those that should not unlike how it is currently we have add the applications manually especially updated ones.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

The solution is stable.

We have around 400 customers using Bitdefender. We also have the mailbox feature, so we are protecting around 485 mailboxes. We are using the solution for almost 330 endpoint users.

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and support?

Technical support has been stable. I have not even had to interact with the technical team of Bitdefender. It has been so smooth.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used McAfee and Kaspersky.

How was the initial setup?

The solution is easy to set up compared to others. Setup is pretty straightforward.

Installation alone took around 45 minutes. We have three people for deployment and maintenance. There is my manager, my colleague, who is a system administrator, and me. I'm the one who normally manages it on a day-to-day basis.

What about the implementation team?

We used a Bitdefender partner for deployment.

What's my experience with pricing, setup cost, and licensing?

The license is yearly.

What other advice do I have?

I would rate this solution 9 out of 10.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Real User
Top 5Leaderboard
Has a firewall module to control traffic
Pros and Cons
  • "The tool has a firewall module to control traffic. It also has a feature to map incidents and provide information about attackers and the environment."
  • "I think it would be helpful if I could get a live console directly on the machine. Additionally, if I could run scripts on the machines to respond to any incidents, that would be a great feature."

What is most valuable?

The tool has a firewall module to control traffic. It also has a feature to map incidents and provide information about attackers and the environment.

What needs improvement?

I think it would be helpful if I could get a live console directly on the machine. Additionally, if I could run scripts on the machines to respond to any incidents, that would be a great feature.

For how long have I used the solution?

I have been working with the product for one year. 

What do I think about the stability of the solution?

I rate the tool's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate the solution's scalability an eight out of ten. 

Which solution did I use previously and why did I switch?

I chose Bitdefender GravityZone Enterprise Security because its documentation contains all the necessary information. It teaches you how to deploy and provides information about the procedure, helping you learn about the product. Before Bitdefender GravityZone Enterprise Security, I worked with Fidelis.

How was the initial setup?

Bitdefender GravityZone Enterprise Security's deployment is easy and takes two to three hours to complete. 

What about the implementation team?

I did the deployment myself. 

What's my experience with pricing, setup cost, and licensing?

You don't have to pay extra after buying the product. 

What other advice do I have?

I rate the overall solution a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Daniel K - PeerSpot reviewer
Business Development at Sify Technologies
Real User
Top 5
The product provides a single dashboard for rules and analytics, but it must be more user-friendly
Pros and Cons
  • "The product provides a single dashboard."
  • "The solution must be more user-friendly."

What is our primary use case?

We use the solution for compliance in security. We might also use the solution if a company’s landscape requires it.

What is most valuable?

The product provides a single dashboard. We have the rules and analytics in the same dashboard.

What needs improvement?

The solution must be more user-friendly.

For how long have I used the solution?

I have been using the solution for ten years.

What do I think about the stability of the solution?

I rate the tool’s stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a five out of ten. The tool has its own definition for the kind of devices it supports. Our clients are medium and enterprise businesses.

How was the initial setup?

I rate the ease of setup a seven out of ten. It included a lot of discussions. It is deployed mostly on the cloud.

What's my experience with pricing, setup cost, and licensing?

I rate the solution’s pricing a six out of ten.

What other advice do I have?

I recommend the solution to others. Overall, I rate the tool a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Vice President of Operations at a wholesaler/distributor with 11-50 employees
Real User
Top 20
Comprehensive protection, highly stable, and good support
Pros and Cons
  • "The most valuable features of Bitdefender GravityZone Enterprise Security are remote administration and deployment, comprehensive firewall protection, malware protection, and antivirus."
  • "Bitdefender GravityZone Enterprise Security could improve the RDP, I have problems sometimes."

What is our primary use case?

I am using Bitdefender GravityZone Enterprise Security for remote administration for deploying and updating your antivirus protection.

What is most valuable?

The most valuable features of Bitdefender GravityZone Enterprise Security are remote administration and deployment, comprehensive firewall protection, malware protection, and antivirus.

What needs improvement?

Bitdefender GravityZone Enterprise Security could improve the RDP, I have problems sometimes.

For how long have I used the solution?

I have been using Bitdefender GravityZone Enterprise Security for approximately eight years.

What do I think about the stability of the solution?

The stability of the solution is excellent.

What do I think about the scalability of the solution?

The solution is scalable. We're a small business with less than 15 employees.

How are customer service and support?

I have called technical support once.

I rate the support from Bitdefender GravityZone Enterprise Security a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment of the solution was easy.

I rate the initial setup of Bitdefender GravityZone Enterprise Security an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

We purchase the solution for three or five-year intervals. We paid approximately $150 for 10 to 15 users.

What other advice do I have?

I rate Bitdefender GravityZone Enterprise Security a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Basawaraj  Vastrad - PeerSpot reviewer
Technical Director at BD Software Distribution Pvt Ltd
Reseller
Top 5
Cloud-based solution helping businesses protect physical workstations against various cyber threats
Pros and Cons
  • "Security for malware and threats is the most valuable feature."
  • "The security features as per customers' requirements should be improved."

What is our primary use case?

After the pandemic, people are looking for more security. For example, they may be looking for a sandbox analyzer that should be integrated with a solution. This would provide them with more advanced visibility. HyperDetect is one of the features that Defender offers. This feature gives users better security.

What is most valuable?

Security for malware and threats is the most valuable feature. 

What needs improvement?

The security features as per customers' requirements should be improved. 

What do I think about the stability of the solution?

The stability of the solution is good. I rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

It is a scalable solution. There are currently 10 users in our organization. I rate the scalability a nine out of ten. 

How are customer service and support?

The technical support team needs to be faster with their responses. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward. The deployment of the on-premises console requires a couple of hours and the deployment on the cloud happens within two hours. I rate the initial setup an eight out of ten.

What was our ROI?

Bitdefender provided value for money. 

What's my experience with pricing, setup cost, and licensing?

The solution is reasonable and is nominally priced in accordance with the features that are offered to the market. 

What other advice do I have?

I highly recommend this solution. I rate the overall product a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
ChandanMunshi - PeerSpot reviewer
Chief Technical Officer at Provision Technologies LLP
Real User
A secure solution with quick upload and update capabilities
Pros and Cons
  • "You will always have a backup copy of any policy the Bitdefender user defines."
  • "There are compatibility concerns as Bitdefender does not support Windows 7."

How has it helped my organization?

A good thing with Bitdefender GravityZone Enterprise Security is that the default policy cannot be tampered with or changed. You can clone the default policy, remember it and then deploy it. You will always have a backup copy of any policy the Bitdefender user defines.

In addition, a great part of Bitdefender is that if you mess up something in your custom-made policy, you can roll it back to the default policy. I haven't seen this approach in other solutions like Symantec or Fortinet.

What is most valuable?

The most valuable feature is the security of the DNS protection and the core security antivirus engine. Bitdefender GravityZone Enterprise Security is a pioneer in antivirus engines, and their engine is used in many appliances and firewalls at the gateway level.

The application is lightweight, and the agent is deployed through the cloud. Updating something in the cloud barely takes a couple of seconds, and the agents are quickly updated.

What needs improvement?

The patch management section is good but could be improved. There are issues with macOS or Linux, and the patch management should take care of apart from Windows, Apple and other operating systems.

It would be good if Bitdefender GravityZone Enterprise Security had a DLP solution integrated with antivirus for endpoint security. Endpoint security could make this solution an excellent competitor with Symantec.

For how long have I used the solution?

We have been using this solution for four years. It is deployed on cloud but could also be hybrid.

What do I think about the stability of the solution?

It is pretty stable, but there are compatibility concerns as Bitdefender does not support Windows 7 anymore, You have to use Windows 10 or 11. Windows 7 needs to be updated with the latest available patches before you can install Bitdefender Agent. Therefore, we migrated many customers to Windows 10 and deployed Windows Bitdefender Agent.

What do I think about the scalability of the solution?

It is a scalable solution. There is generally no maintenance because the setup is relatively easy, and the policies are defined. I don't recommend any changes or modifications because once we create and set the policy, it's almost stable. Although monitoring is necessary, there is no need to maintain the software for the console.

How are customer service and support?

I rate the technical support an eight out of ten.

How was the initial setup?

The setup was relatively easy. You start with your email ID, which makes creating a console easy. You can also create a console using your official corporate email ID within a few minutes. All the features and predefined signal rules are available, but you can change the rule if required.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, I rate the price a ten out of ten. Bitdefender GravityZone Enterprise Security is good in terms of pricing and flexibility.

Which other solutions did I evaluate?

The leading competitor with Bitdefender GravityZone Enterprise Security is Trend Micro Apex One and Kaspersky, but they can't be compared with Symantec. Although Symantec is always our prime choice for security, Bitdefender is still good.

What other advice do I have?

I rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Bitdefender GravityZone Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Bitdefender GravityZone Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.