Bitdefender GravityZone Enterprise Security Reviews

I have been using it as a host-based solution for my client workstations.

What I appreciate most about Bitdefender are its web content filtering, blocking malicious sites, and its ability to thwart brute force attacks on open ports. It adds a crucial layer to my security stack, complementing my email filtering systems and FortiGate firewall.

Potential areas for improvement could be more accessible and immediate support for critical situations, especially considering the regulatory challenges in healthcare. While I haven't extensively explored training materials, having more comprehensive resources could enhance user proficiency. Overall, Bitdefender has been reliable for my needs, but improvements in support responsiveness and user education could make it even stronger in handling evolving cyber threats.

I have been working with Bitdefender GravityZone Enterprise Security since 2017.

I appreciate that Bitdefender support reached out to me when I needed assistance. I would rate them at around seven out of ten. The only hiccup was the callback process, as I was skeptical of unfamiliar numbers. A suggestion for improvement would be to ensure their caller ID displays "Bitdefender Support" so users can confidently answer calls. This would enhance the overall support experience.

Neutral

Setting up Bitdefender GravityZone was relatively easy for me, but it has been a while since I did it. The deployment process was straightforward, and I didn't encounter major challenges as a computer guy.

My advice for new users is to work closely with support to configure exclusions properly. Occasionally, you may need to tweak settings for proprietary software. The setup is not difficult and can be learned within an hour, but investing time in learning will ensure effective usage. Overall, I would give Bitdefender a solid ten. Over the years, it has consistently provided effective security without requiring extensive custom configurations. It has successfully prevented potential hacks and blocked attacks, demonstrating its reliability and effectiveness in safeguarding client sites.

I like how quickly changes take effect. The detection has been excellent, with a good rate and no false positives. Virus signatures are updated very frequently, which impresses me.

It has greatly increased our confidence. In the past 18 months, we feel confident that this part of our antivirus and security protection is well covered.

We use patch management to keep our software up-to-date, significantly mitigating our risk of vulnerabilities. We're confident that Bitdefender GravityZone Enterprise Security will either already know about new threats and have updated our machines, or they'll advise us quickly on mitigating them until an update is available.

We've found that the integration works very well with our Active Directory. It can detect which users are on a particular machine, which is useful as we share machines between users. It provides the level of detail we need.

The tool needs to improve patch and vulnerability management.

I have been working with the product for eight to nine years. 

We need to pay extra for support, but it is outstanding. 

Positive

For the initial setup, we tested two configurations in parallel. We started with a complex solution using an on-site distribution server to get updates from the cloud and apply them to our internal network. However, when we tested both versions, we found the cloud connectivity for updates was secure, requiring only a small firewall opening. This increased our confidence in the product, so we chose the simpler, straightforward configuration. This decision has served us very well, making management and deployment easy.

The tool's pricing structure is good. We use an annual subscription. 

I would rate the product an eight out of ten. It would score higher if it included enhanced patch management and some form of vulnerability management. With these improvements, it could easily be a ten out of ten product. Despite these areas for improvement, we plan to stay with the product for at least the next three years, likely longer.

The tool has a firewall module to control traffic. It also has a feature to map incidents and provide information about attackers and the environment.

I think it would be helpful if I could get a live console directly on the machine. Additionally, if I could run scripts on the machines to respond to any incidents, that would be a great feature.

I have been working with the product for one year. 

I rate the tool's stability a nine out of ten. 

I rate the solution's scalability an eight out of ten. 

I chose Bitdefender GravityZone Enterprise Security because its documentation contains all the necessary information. It teaches you how to deploy and provides information about the procedure, helping you learn about the product. Before Bitdefender GravityZone Enterprise Security, I worked with Fidelis.

Bitdefender GravityZone Enterprise Security's deployment is easy and takes two to three hours to complete. 

I did the deployment myself. 

You don't have to pay extra after buying the product. 

I rate the overall solution a nine out of ten. 

After the pandemic, people are looking for more security. For example, they may be looking for a sandbox analyzer that should be integrated with a solution. This would provide them with more advanced visibility. HyperDetect is one of the features that Defender offers. This feature gives users better security.

Security for malware and threats is the most valuable feature. 

The security features as per customers' requirements should be improved. 

The stability of the solution is good. I rate the stability a nine out of ten. 

It is a scalable solution. There are currently 10 users in our organization. I rate the scalability a nine out of ten. 

The technical support team needs to be faster with their responses. 

Neutral

The initial setup is straightforward. The deployment of the on-premises console requires a couple of hours and the deployment on the cloud happens within two hours. I rate the initial setup an eight out of ten.

Bitdefender provided value for money. 

The solution is reasonable and is nominally priced in accordance with the features that are offered to the market. 

I highly recommend this solution. I rate the overall product a nine out of ten. 

The solution is used to secure our environment against anti-malware and monitor the health of our Endpoint.

The most valuable feature is the IDS.

The solution is sluggish on low-RAM devices and has room for improvement.

I have been using the solution for six months.

I give the stability an eight out of ten. Machines with low memory and CPU may experience slow performance.

I give the scalability an eight out of ten.

The technical support is satisfactory.

Positive

The initial setup is straightforward. The installation process for the client took 30 minutes, while the server installation was completed by the reseller, which required three hours to deploy the group policy.

The implementation was completed with the help of the reseller.

The price is fair.

We evaluated Kaspersky Endpoint Security for Business but Bitdefender GravityZone Enterprise Security has more features.

I give the solution an eight out of ten.

We have 50 people using the solution in our organization.

One admin person is enough for the maintenance.

Bitdefender GravityZone Enterprise Security is effective for enterprise security and I recommend the solution.

I am using Bitdefender GravityZone Enterprise Security for remote administration for deploying and updating your antivirus protection.

The most valuable features of Bitdefender GravityZone Enterprise Security are remote administration and deployment, comprehensive firewall protection, malware protection, and antivirus.

Bitdefender GravityZone Enterprise Security could improve the RDP, I have problems sometimes.

I have been using Bitdefender GravityZone Enterprise Security for approximately eight years.

The stability of the solution is excellent.

The solution is scalable. We're a small business with less than 15 employees.

I have called technical support once.

I rate the support from Bitdefender GravityZone Enterprise Security a nine out of ten.

Positive

The deployment of the solution was easy.

I rate the initial setup of Bitdefender GravityZone Enterprise Security an eight out of ten.

We purchase the solution for three or five-year intervals. We paid approximately $150 for 10 to 15 users.

I rate Bitdefender GravityZone Enterprise Security a nine out of ten.

The features I found most valuable in Bitdefender GravityZone Enterprise Security include anti-malware, spyware detection, firewall, network detection, and user behavior analytics. The solution also gives you a heads-up about operating system misconfiguration.

Overall, Bitdefender GravityZone Enterprise Security is quite good. It always has new features which customers can use for free, so I can't say that something is missing in the solution, though one area for improvement is that the cloud version of Bitdefender GravityZone Enterprise Security still can't connect to a central SIEM. The on-premises version has that capability, but the cloud version doesn't.

I've been using Bitdefender GravityZone Enterprise Security for nearly three years.

Bitdefender GravityZone Enterprise Security has excellent stability.

The scalability of Bitdefender GravityZone Enterprise Security is quite good.

The technical support including documentation for Bitdefender GravityZone Enterprise Security is quite good.

In my current company, I used the Windows built-in solution before using Bitdefender GravityZone Enterprise Security. In my previous company, three years ago, I used Kaspersky. Before using Kaspersky, I also used Symantec.

The initial setup for Bitdefender GravityZone Enterprise Security was straightforward.

We implemented Bitdefender GravityZone Enterprise Security through our in-house team, and we didn't need to consult with the vendor or a third party.

In terms of the licensing costs associated with Bitdefender GravityZone Enterprise Security, the agreement was made nearly three years ago, but from what I recall, the figure was around €6,000 to €7,000 for three years, including support for two hundred endpoints.

My company is a customer/end-user of Bitdefender GravityZone Enterprise Security.

Bitdefender GravityZone Enterprise Security is deployed on the cloud, with local distribution through a relay.

Based on how the solution is set up within my company, there's an automatic update every hour, so you don't need to spend time monitoring and maintaining it plus Bitdefender GravityZone Enterprise Security also gives you notifications and good reporting.

My advice to others looking into implementing Bitdefender GravityZone Enterprise Security is that it's a cost-effective system and it's quite reliable.

My rating for Bitdefender GravityZone Enterprise Security is eight out of ten.

A good thing with Bitdefender GravityZone Enterprise Security is that the default policy cannot be tampered with or changed. You can clone the default policy, remember it and then deploy it. You will always have a backup copy of any policy the Bitdefender user defines.

In addition, a great part of Bitdefender is that if you mess up something in your custom-made policy, you can roll it back to the default policy. I haven't seen this approach in other solutions like Symantec or Fortinet.

The most valuable feature is the security of the DNS protection and the core security antivirus engine. Bitdefender GravityZone Enterprise Security is a pioneer in antivirus engines, and their engine is used in many appliances and firewalls at the gateway level.

The application is lightweight, and the agent is deployed through the cloud. Updating something in the cloud barely takes a couple of seconds, and the agents are quickly updated.

The patch management section is good but could be improved. There are issues with macOS or Linux, and the patch management should take care of apart from Windows, Apple and other operating systems.

It would be good if Bitdefender GravityZone Enterprise Security had a DLP solution integrated with antivirus for endpoint security. Endpoint security could make this solution an excellent competitor with Symantec.

We have been using this solution for four years. It is deployed on cloud but could also be hybrid.

It is pretty stable, but there are compatibility concerns as Bitdefender does not support Windows 7 anymore, You have to use Windows 10 or 11. Windows 7 needs to be updated with the latest available patches before you can install Bitdefender Agent. Therefore, we migrated many customers to Windows 10 and deployed Windows Bitdefender Agent.

It is a scalable solution. There is generally no maintenance because the setup is relatively easy, and the policies are defined. I don't recommend any changes or modifications because once we create and set the policy, it's almost stable. Although monitoring is necessary, there is no need to maintain the software for the console.

I rate the technical support an eight out of ten.

The setup was relatively easy. You start with your email ID, which makes creating a console easy. You can also create a console using your official corporate email ID within a few minutes. All the features and predefined signal rules are available, but you can change the rule if required.

In terms of pricing, I rate the price a ten out of ten. Bitdefender GravityZone Enterprise Security is good in terms of pricing and flexibility.

The leading competitor with Bitdefender GravityZone Enterprise Security is Trend Micro Apex One and Kaspersky, but they can't be compared with Symantec. Although Symantec is always our prime choice for security, Bitdefender is still good.

I rate this solution a seven out of ten.