We primarily use the product as an antivirus. That's pretty much it right now.
Stable, problem-free, and easy to set up
Pros and Cons
- "The product is a good standard security tool."
- "The price has increased marginally recently and I would prefer if they didn't raise rates."
What is our primary use case?
What is most valuable?
The product is a good standard security tool.
It's bundled in with the tool we use from Enable. Due to the fact that the product is bundled, we find the pricing to be reasonable.
The initial setup is straightforward.
The product offers good stability.
The scalability potential is there if you need to expand.
What needs improvement?
There's nothing about it that really stands out.
The price has increased marginally recently and I would prefer if they didn't raise rates.
For how long have I used the solution?
I've been using the solution for seven or eight years. it's been a while at this point.
Buyer's Guide
Bitdefender GravityZone Enterprise Security
March 2025

Learn what your peers think about Bitdefender GravityZone Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability is excellent. There's no crashing or freezing and we don't deal with any bugs or glitches. It's a reliable product.
What do I think about the scalability of the solution?
We have found the scalability to be fine. It shouldn't be a problem if you want to expand.
How are customer service and support?
We handle technical support for the clients. They don't go through Bitdefender, they come to us.
Which solution did I use previously and why did I switch?
We use either this solution or SentinelOne. It just depends on the client.
We did use another solution previously, however, I can't recall the name. This product was recommended to us and we adopted it based on that recommendation.
How was the initial setup?
We find the initial setup to be straightforward and simple. It's not overly complex or difficult.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable, however, users need to be aware that it is bundled Enable.
What other advice do I have?
We're using the latest version of the solution right now. I can't speak to the exact version number.
We use multiple deployment models, including on-premises and cloud.
We're a reseller.
I'd advise other users or organizations to implement it. It's a great product.
I'd rate the solution at a ten out of ten. There are no real issues with it and it works well.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

IT Manager at WAHO
Offers an opportunity to monitor the things happening in our network
Pros and Cons
- "The product offers an opportunity to monitor the things happening in our network. It also has a comprehensive dashboard."
- "We had experienced a crash and had to reinstall it."
What is most valuable?
The product offers an opportunity to monitor the things happening in our network. It also has a comprehensive dashboard.
What needs improvement?
We had experienced a crash and had to reinstall it.
For how long have I used the solution?
I have been working with the product for four years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The product is scalable and my company has about 80 users for the solution.
How are customer service and support?
The product's support is good since they reply quickly.
How was the initial setup?
The product is not difficult to install and took one day to install.
What's my experience with pricing, setup cost, and licensing?
The product's pricing is okay and it is yearly.
What other advice do I have?
I would rate the product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Bitdefender GravityZone Enterprise Security
March 2025

Learn what your peers think about Bitdefender GravityZone Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.
The product provides a single dashboard for rules and analytics, but it must be more user-friendly
Pros and Cons
- "The product provides a single dashboard."
- "The solution must be more user-friendly."
What is our primary use case?
We use the solution for compliance in security. We might also use the solution if a company’s landscape requires it.
What is most valuable?
The product provides a single dashboard. We have the rules and analytics in the same dashboard.
What needs improvement?
The solution must be more user-friendly.
For how long have I used the solution?
I have been using the solution for ten years.
What do I think about the stability of the solution?
I rate the tool’s stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a five out of ten. The tool has its own definition for the kind of devices it supports. Our clients are medium and enterprise businesses.
How was the initial setup?
I rate the ease of setup a seven out of ten. It included a lot of discussions. It is deployed mostly on the cloud.
What's my experience with pricing, setup cost, and licensing?
I rate the solution’s pricing a six out of ten.
What other advice do I have?
I recommend the solution to others. Overall, I rate the tool a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Vice President of Operations at a wholesaler/distributor with 11-50 employees
Comprehensive protection, highly stable, and good support
Pros and Cons
- "The most valuable features of Bitdefender GravityZone Enterprise Security are remote administration and deployment, comprehensive firewall protection, malware protection, and antivirus."
- "Bitdefender GravityZone Enterprise Security could improve the RDP, I have problems sometimes."
What is our primary use case?
I am using Bitdefender GravityZone Enterprise Security for remote administration for deploying and updating your antivirus protection.
What is most valuable?
The most valuable features of Bitdefender GravityZone Enterprise Security are remote administration and deployment, comprehensive firewall protection, malware protection, and antivirus.
What needs improvement?
Bitdefender GravityZone Enterprise Security could improve the RDP, I have problems sometimes.
For how long have I used the solution?
I have been using Bitdefender GravityZone Enterprise Security for approximately eight years.
What do I think about the stability of the solution?
The stability of the solution is excellent.
What do I think about the scalability of the solution?
The solution is scalable. We're a small business with less than 15 employees.
How are customer service and support?
I have called technical support once.
I rate the support from Bitdefender GravityZone Enterprise Security a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment of the solution was easy.
I rate the initial setup of Bitdefender GravityZone Enterprise Security an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
We purchase the solution for three or five-year intervals. We paid approximately $150 for 10 to 15 users.
What other advice do I have?
I rate Bitdefender GravityZone Enterprise Security a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Threat detection and high resource usage needs improvement, but scales well
Pros and Cons
- "The installation is easy and it takes approximately a few hours. We are deploying it from a Remote Monitoring and Management (RMM) tool. All you need to do is click on it and the installation is complete."
- "The lack of detecting security threats and high memory usage need to be improved."
What is our primary use case?
We are a Managed Service Provider (MSP) and we deploy this solution on nodes.
What is most valuable?
The ability to remove the solution is a valuable feature.
What needs improvement?
The lack of detecting security threats and high memory usage need to be improved.
We had a customer that had Bitdefender active, running well, and they fell victim to a ransomware attack. Bitdefender was indicating everything was clear of threats. We had to discontinue usage of the solution, canceling approximately 2,000 nodes.
For how long have I used the solution?
I have been using this solution for approximately two years.
What do I think about the stability of the solution?
The solution's stability is inadequate. It is heavier on the resources than we had anticipated.
What do I think about the scalability of the solution?
It is easy to scale this solution.
How are customer service and technical support?
The technical support is average. They were not any better or worse than any other endpoint protection support service. They have the script that they say and do, and that is about it.
How was the initial setup?
The installation is easy and it takes approximately a few hours. We are deploying it from a Remote Monitoring and Management (RMM) tool. All you need to do is click on the file and the installation is complete.
What about the implementation team?
It takes a minimal number of employees to do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
There are many licensing options available, we have been on monthly agreements and other volume contract agreements.
What other advice do I have?
My advice to others is not to implement this solution. There are better solutions in the market.
I would give this solution a low rating because it did not do what the end customer believed that it could or should do. It let them down and allowed them to be victims of a ransomware attack that is a business-critical scenario.
I rate Bitdefender GravityZone Enterprise Security a four out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO & Founder at SAPD
An easy to setup scalable tool with competitive pricing
Pros and Cons
- "It takes lesser energy from the system than the rest. So, we tried it for five years, and it works quite well. So we have continued with it. And the pricing is competitive as well."
- "The solution's stability could be better."
What is our primary use case?
I use the product for the all-round protection of the IT environment.
What is most valuable?
It takes lesser energy from the system than the rest. So, we tried it for five years, and it works quite well. So we have continued with it. And the pricing is competitive as well.
What needs improvement?
The solution's stability could be better.
For how long have I used the solution?
I am using the solution for the last four to five years.
What do I think about the stability of the solution?
I would rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
The product is scalable. My company has nine users for the solution.
How was the initial setup?
The tool is easy to setup. It took only a few minutes to setup the solution.
What about the implementation team?
The product's deployment was done in-house.
What's my experience with pricing, setup cost, and licensing?
The tool is not expensive and pricing is competitive.
What other advice do I have?
I would rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at csm
Straightforward setup, quick deployment, and scalable
Pros and Cons
- "Protection is the most valuable feature."
- "The live monitoring service from Bitdefender's center is expensive and has room for improvement."
What is our primary use case?
We use the solution for antivirus protection of our computers.
What is most valuable?
Protection is the most valuable feature.
What needs improvement?
The live monitoring service from Bitdefender's center is expensive and has room for improvement.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
We sometimes encounter problems with the VPN, such as difficulties in establishing connections. However, it's unclear whether the issues stem from the product itself or from the internal Wi-Fi and other internal solutions.
What do I think about the scalability of the solution?
We can scale by adding additional devices to our license.
How was the initial setup?
The initial setup is straightforward. The deployment took two days.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
We pay for an annual license which is affordable.
Bitdefender offers live monitoring from their center at an additional cost which is expensive.
What other advice do I have?
I give the solution an eight out of ten.
We have five users in our company.
One person is required for the maintenance.
I recommend the solution to others.
Bitdefender GravityZone Enterprise Security is a European-based solution that provides advanced features beyond basic antivirus systems, such as a centrally managed VPN.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief of IT at a non-tech company
Highly stable, easy to configure and deploy solution
Pros and Cons
- "It is very easy to configure and deploy."
- "The connection with the controller needs improvement. Some connections are currently unstable."
What is our primary use case?
We use Bitdefender GravityZone Enterprise Security as our complete suite for endpoint protection. It is very easy to configure and deploy.
How has it helped my organization?
The solution has helped us control access to Internet sites and complete tasks efficiently.
What is most valuable?
The most valuable feature of GravityZone for us is its ease of deployment for our IT team.
What needs improvement?
The connection with the controller needs improvement. Some connections are currently unstable.
For how long have I used the solution?
I have been using this solution for two years. I have been using the latest cloud version.
What do I think about the stability of the solution?
I would rate the stability of this solution a nine out of ten.
What do I think about the scalability of the solution?
I would give the scalability of this solution a nine out of ten.
How are customer service and support?
I contact the provider regularly; they are very helpful, so I would rate their technical support a ten.
How would you rate customer service and support?
Positive
How was the initial setup?
It is easy to deploy.
What's my experience with pricing, setup cost, and licensing?
The solution has a very good price. It was not expensive.
What other advice do I have?
It is a good product. Overall, I would rate it a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free Bitdefender GravityZone Enterprise Security Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2025
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Buyer's Guide
Download our free Bitdefender GravityZone Enterprise Security Report and get advice and tips from experienced pros
sharing their opinions.
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