The solution is used to secure our environment against anti-malware and monitor the health of our Endpoint.
System Administrator at Access Techy Limited
Affordable, scalable, and straightforward to set up
Pros and Cons
- "The most valuable feature is the IDS."
- "Machines with low memory and CPU may experience slow performance."
What is our primary use case?
What is most valuable?
The most valuable feature is the IDS.
What needs improvement?
The solution is sluggish on low-RAM devices and has room for improvement.
For how long have I used the solution?
I have been using the solution for six months.
Buyer's Guide
Bitdefender GravityZone Enterprise Security
November 2024
Learn what your peers think about Bitdefender GravityZone Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
I give the stability an eight out of ten. Machines with low memory and CPU may experience slow performance.
What do I think about the scalability of the solution?
I give the scalability an eight out of ten.
How are customer service and support?
The technical support is satisfactory.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. The installation process for the client took 30 minutes, while the server installation was completed by the reseller, which required three hours to deploy the group policy.
What about the implementation team?
The implementation was completed with the help of the reseller.
What's my experience with pricing, setup cost, and licensing?
The price is fair.
Which other solutions did I evaluate?
We evaluated Kaspersky Endpoint Security for Business but Bitdefender GravityZone Enterprise Security has more features.
What other advice do I have?
I give the solution an eight out of ten.
We have 50 people using the solution in our organization.
One admin person is enough for the maintenance.
Bitdefender GravityZone Enterprise Security is effective for enterprise security and I recommend the solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at WAHO
Offers an opportunity to monitor the things happening in our network
Pros and Cons
- "The product offers an opportunity to monitor the things happening in our network. It also has a comprehensive dashboard."
- "We had experienced a crash and had to reinstall it."
What is most valuable?
The product offers an opportunity to monitor the things happening in our network. It also has a comprehensive dashboard.
What needs improvement?
We had experienced a crash and had to reinstall it.
For how long have I used the solution?
I have been working with the product for four years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The product is scalable and my company has about 80 users for the solution.
How are customer service and support?
The product's support is good since they reply quickly.
How was the initial setup?
The product is not difficult to install and took one day to install.
What's my experience with pricing, setup cost, and licensing?
The product's pricing is okay and it is yearly.
What other advice do I have?
I would rate the product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Bitdefender GravityZone Enterprise Security
November 2024
Learn what your peers think about Bitdefender GravityZone Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Chief Technical Officer at Provision Technologies LLP
A secure solution with quick upload and update capabilities
Pros and Cons
- "You will always have a backup copy of any policy the Bitdefender user defines."
- "There are compatibility concerns as Bitdefender does not support Windows 7."
How has it helped my organization?
A good thing with Bitdefender GravityZone Enterprise Security is that the default policy cannot be tampered with or changed. You can clone the default policy, remember it and then deploy it. You will always have a backup copy of any policy the Bitdefender user defines.
In addition, a great part of Bitdefender is that if you mess up something in your custom-made policy, you can roll it back to the default policy. I haven't seen this approach in other solutions like Symantec or Fortinet.
What is most valuable?
The most valuable feature is the security of the DNS protection and the core security antivirus engine. Bitdefender GravityZone Enterprise Security is a pioneer in antivirus engines, and their engine is used in many appliances and firewalls at the gateway level.
The application is lightweight, and the agent is deployed through the cloud. Updating something in the cloud barely takes a couple of seconds, and the agents are quickly updated.
What needs improvement?
The patch management section is good but could be improved. There are issues with macOS or Linux, and the patch management should take care of apart from Windows, Apple and other operating systems.
It would be good if Bitdefender GravityZone Enterprise Security had a DLP solution integrated with antivirus for endpoint security. Endpoint security could make this solution an excellent competitor with Symantec.
For how long have I used the solution?
We have been using this solution for four years. It is deployed on cloud but could also be hybrid.
What do I think about the stability of the solution?
It is pretty stable, but there are compatibility concerns as Bitdefender does not support Windows 7 anymore, You have to use Windows 10 or 11. Windows 7 needs to be updated with the latest available patches before you can install Bitdefender Agent. Therefore, we migrated many customers to Windows 10 and deployed Windows Bitdefender Agent.
What do I think about the scalability of the solution?
It is a scalable solution. There is generally no maintenance because the setup is relatively easy, and the policies are defined. I don't recommend any changes or modifications because once we create and set the policy, it's almost stable. Although monitoring is necessary, there is no need to maintain the software for the console.
How are customer service and support?
I rate the technical support an eight out of ten.
How was the initial setup?
The setup was relatively easy. You start with your email ID, which makes creating a console easy. You can also create a console using your official corporate email ID within a few minutes. All the features and predefined signal rules are available, but you can change the rule if required.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, I rate the price a ten out of ten. Bitdefender GravityZone Enterprise Security is good in terms of pricing and flexibility.
Which other solutions did I evaluate?
The leading competitor with Bitdefender GravityZone Enterprise Security is Trend Micro Apex One and Kaspersky, but they can't be compared with Symantec. Although Symantec is always our prime choice for security, Bitdefender is still good.
What other advice do I have?
I rate this solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
CEO & Founder at SAPD
An easy to setup scalable tool with competitive pricing
Pros and Cons
- "It takes lesser energy from the system than the rest. So, we tried it for five years, and it works quite well. So we have continued with it. And the pricing is competitive as well."
- "The solution's stability could be better."
What is our primary use case?
I use the product for the all-round protection of the IT environment.
What is most valuable?
It takes lesser energy from the system than the rest. So, we tried it for five years, and it works quite well. So we have continued with it. And the pricing is competitive as well.
What needs improvement?
The solution's stability could be better.
For how long have I used the solution?
I am using the solution for the last four to five years.
What do I think about the stability of the solution?
I would rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
The product is scalable. My company has nine users for the solution.
How was the initial setup?
The tool is easy to setup. It took only a few minutes to setup the solution.
What about the implementation team?
The product's deployment was done in-house.
What's my experience with pricing, setup cost, and licensing?
The tool is not expensive and pricing is competitive.
What other advice do I have?
I would rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO e DPO at Souza Tecnologia
A great solution for business security and security enterprises with good protection features
Pros and Cons
- "We find the protection the solution provides valuable."
- "The dashboard can be improved."
What is our primary use case?
Our primary use case for the solution is for business security and security enterprises.
What is most valuable?
We find the protection the solution provides valuable. For example, many clients use the solution for security in administration.
What needs improvement?
The dashboard can be improved.
For how long have I used the solution?
We have been using the solution as partners in Brazil.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We have had a good experience with customer service and support.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I rate the solution a nine out of ten. The solution is good, but the dashboard can be improved. I recommend the solution to users considering implementing it because it is a good solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Chief of IT at a non-tech company
Highly stable, easy to configure and deploy solution
Pros and Cons
- "It is very easy to configure and deploy."
- "The connection with the controller needs improvement. Some connections are currently unstable."
What is our primary use case?
We use Bitdefender GravityZone Enterprise Security as our complete suite for endpoint protection. It is very easy to configure and deploy.
How has it helped my organization?
The solution has helped us control access to Internet sites and complete tasks efficiently.
What is most valuable?
The most valuable feature of GravityZone for us is its ease of deployment for our IT team.
What needs improvement?
The connection with the controller needs improvement. Some connections are currently unstable.
For how long have I used the solution?
I have been using this solution for two years. I have been using the latest cloud version.
What do I think about the stability of the solution?
I would rate the stability of this solution a nine out of ten.
What do I think about the scalability of the solution?
I would give the scalability of this solution a nine out of ten.
How are customer service and support?
I contact the provider regularly; they are very helpful, so I would rate their technical support a ten.
How would you rate customer service and support?
Positive
How was the initial setup?
It is easy to deploy.
What's my experience with pricing, setup cost, and licensing?
The solution has a very good price. It was not expensive.
What other advice do I have?
It is a good product. Overall, I would rate it a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Threat detection and high resource usage needs improvement, but scales well
Pros and Cons
- "The installation is easy and it takes approximately a few hours. We are deploying it from a Remote Monitoring and Management (RMM) tool. All you need to do is click on it and the installation is complete."
- "The lack of detecting security threats and high memory usage need to be improved."
What is our primary use case?
We are a Managed Service Provider (MSP) and we deploy this solution on nodes.
What is most valuable?
The ability to remove the solution is a valuable feature.
What needs improvement?
The lack of detecting security threats and high memory usage need to be improved.
We had a customer that had Bitdefender active, running well, and they fell victim to a ransomware attack. Bitdefender was indicating everything was clear of threats. We had to discontinue usage of the solution, canceling approximately 2,000 nodes.
For how long have I used the solution?
I have been using this solution for approximately two years.
What do I think about the stability of the solution?
The solution's stability is inadequate. It is heavier on the resources than we had anticipated.
What do I think about the scalability of the solution?
It is easy to scale this solution.
How are customer service and technical support?
The technical support is average. They were not any better or worse than any other endpoint protection support service. They have the script that they say and do, and that is about it.
How was the initial setup?
The installation is easy and it takes approximately a few hours. We are deploying it from a Remote Monitoring and Management (RMM) tool. All you need to do is click on the file and the installation is complete.
What about the implementation team?
It takes a minimal number of employees to do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
There are many licensing options available, we have been on monthly agreements and other volume contract agreements.
What other advice do I have?
My advice to others is not to implement this solution. There are better solutions in the market.
I would give this solution a low rating because it did not do what the end customer believed that it could or should do. It let them down and allowed them to be victims of a ransomware attack that is a business-critical scenario.
I rate Bitdefender GravityZone Enterprise Security a four out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at csm
Straightforward setup, quick deployment, and scalable
Pros and Cons
- "Protection is the most valuable feature."
- "The live monitoring service from Bitdefender's center is expensive and has room for improvement."
What is our primary use case?
We use the solution for antivirus protection of our computers.
What is most valuable?
Protection is the most valuable feature.
What needs improvement?
The live monitoring service from Bitdefender's center is expensive and has room for improvement.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
We sometimes encounter problems with the VPN, such as difficulties in establishing connections. However, it's unclear whether the issues stem from the product itself or from the internal Wi-Fi and other internal solutions.
What do I think about the scalability of the solution?
We can scale by adding additional devices to our license.
How was the initial setup?
The initial setup is straightforward. The deployment took two days.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
We pay for an annual license which is affordable.
Bitdefender offers live monitoring from their center at an additional cost which is expensive.
What other advice do I have?
I give the solution an eight out of ten.
We have five users in our company.
One person is required for the maintenance.
I recommend the solution to others.
Bitdefender GravityZone Enterprise Security is a European-based solution that provides advanced features beyond basic antivirus systems, such as a centrally managed VPN.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Bitdefender GravityZone Enterprise Security Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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Buyer's Guide
Download our free Bitdefender GravityZone Enterprise Security Report and get advice and tips from experienced pros
sharing their opinions.
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