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Pre-Sales Engineer at a tech services company with 51-200 employees
Reseller
Top 20
This product stands out due to its superior performance compared to others
Pros and Cons
  • "When it comes to the web, according to our customers, this product stands out due to its superior performance compared to others."
  • "The initial setup should be made easier."

What is our primary use case?

We cater to IT solution companies and software engineering firms. They request GravityZone from us, and our primary role is to sell GravityZone. They provide us with their requirements, and we supply them with the necessary license keys.

What is most valuable?

When it comes to the web, according to our customers, this product stands out due to its superior performance compared to others. Additionally, the pricing is relatively competitive, which is particularly significant in Sri Lanka. These are the primary advantages that I've observed.

Furthermore, one of the key benefits is the availability of 24/7 customer support. In case customers encounter any issues, they can reach out to the software support team for assistance.

What needs improvement?

The initial setup should be made easier.

For how long have I used the solution?

I have been using Bitdefender GravityZone Enterprise Security for the past six months.

Buyer's Guide
Bitdefender GravityZone Enterprise Security
November 2024
Learn what your peers think about Bitdefender GravityZone Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?

It is stable as per customer reviews.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

I am satisfied with the customer support and service.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is complicated but the maintenance is easy.

What other advice do I have?

I would recommend this solution and rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
CIO at ENGEREDE SOLUÇÕES EM TI
Reseller
Set up is easy, good console, with effective results
Pros and Cons
  • "The cloud console is good and the tool is effective in protection."
  • "Sometimes the response from Technical Support takes more time than usual because level three support is not in Brazil."

What is our primary use case?

We use Bitdefender Gravity Zone Enterprise Security for protection from malware, security intrusions, and endpoint protection.  

What is most valuable?

They are the leader and have a major market share with this kind of security. The cloud console is good and the tool has effective protection. We do not have problems with malware. 

What needs improvement?

We are currently satisfied with what they are offering. I would recommend the cloud version and DLP.

For how long have I used the solution?

I am currently using Bitdefender GravityZone Enterprise Security.

What do I think about the stability of the solution?

They have a stable environment.

What do I think about the scalability of the solution?

They have a scalable product.

How are customer service and support?

Sometimes the response takes more time than usual because level three support does not exist in Brazil. 

How was the initial setup?

The setup is easy.

What's my experience with pricing, setup cost, and licensing?

We have an internal license and we do not pay for the product.

What other advice do I have?

I would rate Bitdefender GravityZone Enterprise Security a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Bitdefender GravityZone Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Bitdefender GravityZone Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.