Blue Prism Cloud Reviews

We have implemented various security solutions from vendors to ensure the safety of our clients and Blue Prism Cloud is one of them. Specifically, for container-related security, our enterprise security solution encompasses email security, domain security, and other manual security measures. This security framework is one of the options we offer for our instances. For instance, when using Azure as our cloud platform, we rely on Azure Security Center and Azure Sentinel. However, we understand that some clients may have their own instances or prefer a hybrid environment, combining cloud and on-premises solutions. In such cases, we can provide a customized security solution tailored to their specific needs.

We use many cloud providers, such as Microsoft Azure, GCP, Amazon AWS, and IBM.

The primary focus lies in integrating the three major cloud platforms with Blue Prism Cloud: Microsoft Azure, Amazon AWS, and GCP. This integration goes beyond security measures for the primary template policies. It also includes addressing compliance requirements. For instance, I can incorporate specific compliance templates and policies generated in Blue Prism and integrate them with local templates for ISO 27001 and GDPR, particularly concerning software tools and headsets. This integration eliminates the need for auditing and reviewing technical details individually. Instead, I can simply examine the container report. This approach proves beneficial when clients heavily rely on container environments.

We have limited integrations in place, and my objective is to integrate Sentinel. However, there are constraints as some individuals have only one or two options for SIM integration solutions. Given the urgency of quick resolutions in today's landscape, prevention and detection are crucial. While these measures provide significant security, it's equally important to focus on response and recovery. In the case of a ransomware attack, it's not enough to solely prevent and detect. Once detection is in place, a response model should be implemented to automate the process and minimize the time required for tasks, such as creating investigation reports. In the past, it would take approximately seven to eight days to create an investigation report for a specific attack, including writing a case study. This process can be streamlined and improved through the automation of contextual investigation reports. By saving base templates and content, including screenshots and attack details, automation can be achieved. We are currently working on integrating Microsoft WAF and Excel for this purpose, but having a built-in tool would be ideal.

I have been using Blue Prism Cloud for approximately one and a half years.

I rate the stability of Blue Prism Cloud a ten out of ten.

Our security team of seven is using the solution. The team consists of engineers and security architects.

I rate the scalability of Blue Prism Cloud a nine out of ten.

The support is excellent.

I rate the stability of Blue Prism Cloud a ten out of ten.

Positive

Within my security product arsenal, I utilize various solutions like Genmap, QRadar, Alien, and others. The solution architecture is designed to accommodate different roles such as individual specialists and engineers. When logging on, one can access around fifteen to twenty different security components. These components cover a wide range of security areas, including ContainerVM security, on-premises security, email security, domain security, internal security, external security, conference-related security, as well as enterprise business and privacy tools.

Our primary suggestion is to leverage the out-of-the-box features when utilizing cloud solutions. If your company is using G Suite, for example, we recommend assessing the current situation and then applying the available out-of-the-box features within the G Suite Security Center. Additionally, we suggest considering the inclusion of quarantine, SPS, and other relevant measures. When dealing with phishing campaigns, we typically employ manual templates and methods tailored to each specific case. However, concerning email-related security solutions, we rely on G Suite's Netium Security.

The initial setup of Blue Prism Cloud is incredibly seamless and smooth. It operates flawlessly. However, when it comes to Kubernetes and containers, our involvement is somewhat limited. We mainly deal with microservices applications that our clients are actively working on. We offer two deployment options for this new product, and we can efficiently deploy the solution within two to three days. The support team is also highly competent and skilled, providing excellent assistance and guidance. Nowadays, deployment models across various solutions tend to be quite similar. However, there are subtle differences in terms of packaging and deployment methods, which may vary among different vendors.

Extending the time frame slightly, typically takes approximately two to three days. During this period, we thoroughly examine fail logs and address any issues encountered. Eventually, we successfully gain access to the system and can proceed with our tasks.

The default configuration does not include large-scale log injection, but if you require, such integration, it may incur additional costs per gigabyte. I don't have the exact pricing information for log injection, but it is possible that it varies depending on the volume of data. While there may be a basic service included, additional features might come at an extra cost. When working with cloud environments like VMs, calculating costs involves considering factors such as usage duration, network traffic, inbound and outbound data transfer, as well as network access control. The pricing structure for cloud coverage solutions follows a similar pattern, although specific pricing details would need to be obtained separately.

I would recommend this solution to others. There are areas to improve,

I rate Blue Prism Cloud a nine out of ten.

We use Blue Prism for unattended automation.

The most valuable feature is the customizability. It is very easy to edit packages, where you can download a package and it is 90% of the way there.

The GUI is nice.

Having more AI functionality would be an improvement.

We have been using Blue Prism for two months.

This is the most stable RPA product that I have reviewed.

We have three developers working with the product and there are 60 or 70 end-users who are benefiting from the automation.

I have only reached out to technical support on one occasion and I felt that it was fine.

The community support and documentation are much better than I thought.

The initial setup is straightforward. Installing the software might take a few hours.

I am working with a partner but they just sent me the disk and I installed it myself.

In addition to Blue Prism, I evaluated UiPath and Automation Anywhere. I found that Blue Prism was the most stable and it is very reusable. These are the two reasons that I selected the product.

We did not choose Automation Anywhere because it was the wrong type of automation. We wanted a more unattended bot. It is more for people with no programming skills.

The difference between Blue Prism and UiPath is that with Blue Prism, we were able to ramp up better. We took the training for both products and implemented the same five use cases. For me, it was more painful to do it in UiPath.

At this point, I haven't found anything that I can't do with this platform. It is a product that I recommend.

I would rate this solution a ten out of ten.

We use the solution to keep a tab on clients' tax payments.

The solution works well overall.

They should work on the solution's pricing. Presently, the licenses are costly for us.

We have been using the solution for six months.

It is a stable solution.

Our organization has four solution users. We plan to increase the number of users.

My colleagues have worked with Microsoft in the past.

We took help from a third-party vendor for the solution's implementation. The vendor team included admins, managers, engineers, developers, team leaders, and business analysts.

The solution is highly-priced.

I rate the solution as a ten out of ten.

Blue Prism Cloud is an easy to access and user-friendly solution. Blue Prism Cloud is very helpful because it does accurate automation.

Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath.

It would be helpful if all the features in Blue Prism's current desktop version were included in the cloud so that users could use the cloud to access all those features.

I have been using Blue Prism Cloud for the last five years.

Blue Prism Cloud's stability is good, and we get around 95% accuracy with the solution. However, when we use some browser automation, it shows some extension issues, which should be fixed in the newer version.

I rate Blue Prism Cloud an eight out of ten for scalability.

Blue Prism Cloud's technical support is good, as they contacted us immediately to resolve our issue.

Positive

The initial setup of Blue Prism Cloud was very easy, and it took just a couple of minutes.

We have seen a return on investment with Blue Prism Cloud.

Blue Prism Cloud's cost is very high. I rate Blue Prism Cloud a four or five out of ten for pricing.

Currently, I'm new to Blue Prism Decipher IDP. So I need some demo or process templates from Decipher IDP. Getting a template that tells me how to integrate Blue Prism Decipher IDP with our current process would be very helpful.

We are doing one POC in our company, and they provided me with one virtual machine. In that virtual machine, Decipher IDP was installed through the Decipher IDP server. I opened Decipher IDP through the web browser and am using it in Blue Prism Cloud.

I would recommend Blue Prism Cloud to other users.

Overall, I rate Blue Prism Cloud a nine out of ten.

We use Blue Prism as well as UiPath for retrieving information from core systems such as SAP and Oracle.

Blue Prism resolves major requirements we have in terms of volumes of data and scale of data. It provides good, clean data that enhances our AI initiatives.

Blue Prism is very robust, very secure, and has a great amount of flexibility. It works at scale, which is essential for our big projects.

Decipher, one of their solutions, is a waste of time. Other than that, there's nothing specific I can think of.

Blue Prism is very stable. On a scale of one to ten, I would rate them a nine for stability.

Blue Prism has great scalability capabilities and meets our major requirements regarding data volume and scale.

I would rate their customer service in the eight-ish category. Nothing positive or negative stands out specifically about their support.

Positive

The initial setup requires knowledge and skill in the product. That said, the training is worth it.

Usually, one or two people are enough for deployment. Their roles include process definition, process management, and wireframing the process.

Our ROI can be achieved within a couple of months. We have consistently seen that result.

If we utilize Blue Prism's full capabilities, then it is cost-effective. Otherwise, the pricing can seem high. It requires the right processes.

You just need to know your processes. RPA is not all about the robot but about process automation.

I'd rate the solution eight out of ten.

The tool helps us to copy and merge data from one system to another. It also helps in my company’s HR process. The tool helps us to copy data from the Excel sheet and integrate it with the Oracle system.

The tool saves us from repetitive and mundane tasks. We don’t have to write, record or copy data from Excel. The product helps us save time. We save money as well since people doing this task are on various other automation tasks. The chance for repetitive entries is also reduced because the tool helps us make one-time entries.

The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls.

I have been working with the solution for four years.

The tech support of Blue Prism is amazing. Also, the tool has good documentation. I haven’t felt the need to contact support because of it. Whenever I have any questions, I look up the tool’s documentation and find the answers. I contact support only when I am stuck.

Positive

The tool’s setup is easy. It takes about ten minutes for the installation to complete.

I would rate the overall tool a nine out of ten. The tool is very easy to use. You can start using it without even knowing about RPA. You can spend a couple of hours daily on the documentation and learn about the tool within a week or two.

The corporate leverage is better with Blue Prism. Blue Prism just presents better in a large corporation. It's easier to sell suits and ties than it is sneakers and jeans in financial institutions. That's not really about the application per se; it's the perception.

I've considered other options because of how Blue Prism's product and its acquisition by ACM have shaped its direction. Blue Prism seems to be moving into a more confined space and may not be as open as UiPath.

In UiPath, the ecosystem just feels a lot broader, and there's a lot more innovation and commercial models.

With Blue Prism, everyone wants to charge for everything, whereas in UiPath, you know, the community guard. There's a lot of really good stuff and useful stuff coming out of the community guard that are solving problems because they need to be solved, not necessarily because there's a business model or a commercial model sitting behind it.

Blue Prism is definitely more about the seats and tires, whereas UiPath is for the sneakers and jeans guys.

If Blue Prism could integrate into Azure SQL because it's essentially an on-prem code, on infrastructure as a service. So, Blue Prism has moved the infrastructure into the cloud, but they haven't necessarily moved the application into cloud-native.

So, for now, integration with Azure SQL is one of the critical points for me.

Another area of improvement is pricing. The fundamental problem is that Blue Prism is essentially an on-prem solution that's been moved to the cloud by leveraging infrastructure as a service. Because Blue Prism has to license virtual machines and everything and deploy on virtual machines, which means within their cost structures, you get a little bit of benefits using virtual machines in the cloud, but you don't get the same cost benefit as if you make your software cloud-native. For example, the SQL server and its solutions are essentially using SQL instances, server instances, in the cloud. So, you essentially have to pay for the licensing of an SQL server. This is the licensing that would be associated with it. Therefore, the input costs change.

I have been using Blue Prism Cloud since 2017. We were early adopters of the cloud version. The cloud version is automatically updated, so we use the latest version.

I would rate the stability an eight out of ten. The service is always available, no server issues.

We currently have four customers using this solution. However, a lot of customers are considering to switch to the cloud version. 

It is a scalable solution. 

There are about seven people on average who work on maintenance.

If you're in a first-world country, The pricing works. But if you're in an emerging economy, then the pricing is still an issue.

I would rate the pricing model a seven out of ten, where one is expensive and ten is affordable. 

If it aligns with your requirements, I would recommend using Blue Prism. So, if you need the perception of a more suit-and-tie cooperative kind of thing, then I would recommend using Blue Prism. 

Or, if you already have advanced skills and are using ABB Ability Document Capture for your other document intake and intelligent document needs, then Blue Prism Cloud would also be a good option.

However, if you are new to RPA and don't need a high-end product, then I would recommend another product, such as UiPath or Automation Anywhere. These products are less expensive and have a larger user community, which can be helpful for getting help and support.

Overall, I would rate the solution an eight out of ten. 

Blue Prism Cloud is used hand in hand with the financial services application that we created on Appian BPM. We use it for process automation. We create the processes on Appian BPM and we automate using Blue Prism Cloud.

Blue Prism is well known for being used in banking and security organizations. Its security is superior compared to UiPath and other RPA tools. It is the best solution for financial services. For pharma or other domains, I prefer UiPath but it does depend on specific use cases. 

There are a few smart services that are not available in Blue Prism. For example,  Excel sheets that are converted into a CS sheet have limitations with the number of columns when imported. This could be improved. 

The intelligent document processing system has two limitations. The bot needs to be trained very well in order to be used effectively. 

I have been using this solution for three a half years.

This is a stable solution. 

This is a scalable solution. 

The initial setup is straightforward. It's not that difficult when you are using cloud. Well, it depends. If it's on premise, there are a few aspects to be considered. Our in-house team assisted with deployment.

Blue Prism comes at a higher price point compared to other solutions on the market. 

I have previously used UiPath and Automation Anywhere. Blue Prism Cloud offers a lot of security in terms of data. Blue Prism is a preferential RPA tool that our clients prefer. 

Blue Prism has its own suite that we have on our cloud setup. This setup could be a little more seamless. It depends on the speed of your internet. If you are using the cloud version and if you're loading the suite for the first time, it can get it saved in the browser memory. This would make this solution easier to use compared to Automation Anywhere and UiPath. 

If you want to use the Blue Prism updated version on Azure, you have to make sure that the Windows version that you are using is compatible. This is because there are some features in Blue Prism Cloud that do not allow you to work with the latest Windows functionality. 

I would recommend others to understand what different RPA tools there are in the market and how compatible they are with different domains. Blue Prism is a good option for those looking for good security. 

I would rate this solution a seven out of ten.