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Head of IT and security at HN India
Real User
Top 20
Helpful support, integrates well, and high availability
Pros and Cons
  • "The primary focus lies in integrating the three major cloud platforms with Blue Prism Cloud: Microsoft Azure, Amazon AWS, and GCP. This integration goes beyond security measures for the primary template policies. It also includes addressing compliance requirements. For instance, I can incorporate specific compliance templates and policies generated in Blue Prism and integrate them with local templates for ISO 27001 and GDPR, particularly concerning software tools and headsets. This integration eliminates the need for auditing and reviewing technical details individually. Instead, I can simply examine the container report. This approach proves beneficial when clients heavily rely on container environments."
  • "We have limited integrations in place, and my objective is to integrate Sentinel. However, there are constraints as some individuals have only one or two options for SIM integration solutions. Given the urgency of quick resolutions in today's landscape, prevention and detection are crucial. While these measures provide significant security, it's equally important to focus on response and recovery. In the case of a ransomware attack, it's not enough to solely prevent and detect. Once detection is in place, a response model should be implemented to automate the process and minimize the time required for tasks, such as creating investigation reports. In the past, it would take approximately seven to eight days to create an investigation report for a specific attack, including writing a case study. This process can be streamlined and improved through the automation of contextual investigation reports. By saving base templates and content, including screenshots and attack details, automation can be achieved. We are currently working on integrating Microsoft WAF and Excel for this purpose, but having a built-in tool would be ideal."

What is our primary use case?

We have implemented various security solutions from vendors to ensure the safety of our clients and Blue Prism Cloud is one of them. Specifically, for container-related security, our enterprise security solution encompasses email security, domain security, and other manual security measures. This security framework is one of the options we offer for our instances. For instance, when using Azure as our cloud platform, we rely on Azure Security Center and Azure Sentinel. However, we understand that some clients may have their own instances or prefer a hybrid environment, combining cloud and on-premises solutions. In such cases, we can provide a customized security solution tailored to their specific needs.

We use many cloud providers, such as Microsoft Azure, GCP, Amazon AWS, and IBM.

What is most valuable?

The primary focus lies in integrating the three major cloud platforms with Blue Prism Cloud: Microsoft Azure, Amazon AWS, and GCP. This integration goes beyond security measures for the primary template policies. It also includes addressing compliance requirements. For instance, I can incorporate specific compliance templates and policies generated in Blue Prism and integrate them with local templates for ISO 27001 and GDPR, particularly concerning software tools and headsets. This integration eliminates the need for auditing and reviewing technical details individually. Instead, I can simply examine the container report. This approach proves beneficial when clients heavily rely on container environments.

What needs improvement?

We have limited integrations in place, and my objective is to integrate Sentinel. However, there are constraints as some individuals have only one or two options for SIM integration solutions. Given the urgency of quick resolutions in today's landscape, prevention and detection are crucial. While these measures provide significant security, it's equally important to focus on response and recovery. In the case of a ransomware attack, it's not enough to solely prevent and detect. Once detection is in place, a response model should be implemented to automate the process and minimize the time required for tasks, such as creating investigation reports. In the past, it would take approximately seven to eight days to create an investigation report for a specific attack, including writing a case study. This process can be streamlined and improved through the automation of contextual investigation reports. By saving base templates and content, including screenshots and attack details, automation can be achieved. We are currently working on integrating Microsoft WAF and Excel for this purpose, but having a built-in tool would be ideal.

For how long have I used the solution?

I have been using Blue Prism Cloud for approximately one and a half years.

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Blue Prism Cloud
November 2024
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What do I think about the stability of the solution?

I rate the stability of Blue Prism Cloud a ten out of ten.

What do I think about the scalability of the solution?

Our security team of seven is using the solution. The team consists of engineers and security architects.

I rate the scalability of Blue Prism Cloud a nine out of ten.

How are customer service and support?

The support is excellent.

I rate the stability of Blue Prism Cloud a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Within my security product arsenal, I utilize various solutions like Genmap, QRadar, Alien, and others. The solution architecture is designed to accommodate different roles such as individual specialists and engineers. When logging on, one can access around fifteen to twenty different security components. These components cover a wide range of security areas, including ContainerVM security, on-premises security, email security, domain security, internal security, external security, conference-related security, as well as enterprise business and privacy tools.

Our primary suggestion is to leverage the out-of-the-box features when utilizing cloud solutions. If your company is using G Suite, for example, we recommend assessing the current situation and then applying the available out-of-the-box features within the G Suite Security Center. Additionally, we suggest considering the inclusion of quarantine, SPS, and other relevant measures. When dealing with phishing campaigns, we typically employ manual templates and methods tailored to each specific case. However, concerning email-related security solutions, we rely on G Suite's Netium Security.

How was the initial setup?

The initial setup of Blue Prism Cloud is incredibly seamless and smooth. It operates flawlessly. However, when it comes to Kubernetes and containers, our involvement is somewhat limited. We mainly deal with microservices applications that our clients are actively working on. We offer two deployment options for this new product, and we can efficiently deploy the solution within two to three days. The support team is also highly competent and skilled, providing excellent assistance and guidance. Nowadays, deployment models across various solutions tend to be quite similar. However, there are subtle differences in terms of packaging and deployment methods, which may vary among different vendors.

Extending the time frame slightly, typically takes approximately two to three days. During this period, we thoroughly examine fail logs and address any issues encountered. Eventually, we successfully gain access to the system and can proceed with our tasks.

What's my experience with pricing, setup cost, and licensing?

The default configuration does not include large-scale log injection, but if you require, such integration, it may incur additional costs per gigabyte. I don't have the exact pricing information for log injection, but it is possible that it varies depending on the volume of data. While there may be a basic service included, additional features might come at an extra cost. When working with cloud environments like VMs, calculating costs involves considering factors such as usage duration, network traffic, inbound and outbound data transfer, as well as network access control. The pricing structure for cloud coverage solutions follows a similar pattern, although specific pricing details would need to be obtained separately.

What other advice do I have?

I would recommend this solution to others. There are areas to improve,

I rate Blue Prism Cloud a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of robotic center at Luxoft Poland
Real User
Stable solution and helps us keep a tab on tax payment updates
Pros and Cons
  • "The solution works well overall."
  • "They should work on the solution's pricing."

What is our primary use case?

We use the solution to keep a tab on clients' tax payments.

What is most valuable?

The solution works well overall.

What needs improvement?

They should work on the solution's pricing. Presently, the licenses are costly for us.

For how long have I used the solution?

We have been using the solution for six months.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

Our organization has four solution users. We plan to increase the number of users.

Which solution did I use previously and why did I switch?

My colleagues have worked with Microsoft in the past.

What about the implementation team?

We took help from a third-party vendor for the solution's implementation. The vendor team included admins, managers, engineers, developers, team leaders, and business analysts.

What's my experience with pricing, setup cost, and licensing?

The solution is highly-priced.

What other advice do I have?

I rate the solution as a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Blue Prism Cloud
November 2024
Learn what your peers think about Blue Prism Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Aaron Ingram - PeerSpot reviewer
Director at Real Capital Solutions
Real User
Top 20
Customizable, a GUI that is easy to use, and the community support is good
Pros and Cons
  • "The most valuable feature is the customizability."
  • "Having more AI functionality would be an improvement."

What is our primary use case?

We use Blue Prism for unattended automation.

What is most valuable?

The most valuable feature is the customizability. It is very easy to edit packages, where you can download a package and it is 90% of the way there.

The GUI is nice.

What needs improvement?

Having more AI functionality would be an improvement.

For how long have I used the solution?

We have been using Blue Prism for two months.

What do I think about the stability of the solution?

This is the most stable RPA product that I have reviewed.

What do I think about the scalability of the solution?

We have three developers working with the product and there are 60 or 70 end-users who are benefiting from the automation.

How are customer service and technical support?

I have only reached out to technical support on one occasion and I felt that it was fine.

The community support and documentation are much better than I thought.

How was the initial setup?

The initial setup is straightforward. Installing the software might take a few hours.

What about the implementation team?

I am working with a partner but they just sent me the disk and I installed it myself.

Which other solutions did I evaluate?

In addition to Blue Prism, I evaluated UiPath and Automation Anywhere. I found that Blue Prism was the most stable and it is very reusable. These are the two reasons that I selected the product.

We did not choose Automation Anywhere because it was the wrong type of automation. We wanted a more unattended bot. It is more for people with no programming skills.

The difference between Blue Prism and UiPath is that with Blue Prism, we were able to ramp up better. We took the training for both products and implemented the same five use cases. For me, it was more painful to do it in UiPath.

What other advice do I have?

At this point, I haven't found anything that I can't do with this platform. It is a product that I recommend.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tom Brouillette - PeerSpot reviewer
Tom BrouilletteSenior Principal Consultant at NCS Partners
Real User

Thank you for this review.  It provides good incite into the market and your reasons for selection.  This is a relatively immature market and direct user evaluations are valuable

CGO at a consultancy with 11-50 employees
Real User
Top 20
Robust and flexible automation with AI initiatives
Pros and Cons
  • "It provides good, clean data that enhances our AI initiatives."
  • "Decipher, one of their solutions, is a waste of time."

What is our primary use case?

We use Blue Prism as well as UiPath for retrieving information from core systems such as SAP and Oracle.

How has it helped my organization?

Blue Prism resolves major requirements we have in terms of volumes of data and scale of data. It provides good, clean data that enhances our AI initiatives.

What is most valuable?

Blue Prism is very robust, very secure, and has a great amount of flexibility. It works at scale, which is essential for our big projects.

What needs improvement?

Decipher, one of their solutions, is a waste of time. Other than that, there's nothing specific I can think of.

What do I think about the stability of the solution?

Blue Prism is very stable. On a scale of one to ten, I would rate them a nine for stability.

What do I think about the scalability of the solution?

Blue Prism has great scalability capabilities and meets our major requirements regarding data volume and scale.

How are customer service and support?

I would rate their customer service in the eight-ish category. Nothing positive or negative stands out specifically about their support.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup requires knowledge and skill in the product. That said, the training is worth it.

What about the implementation team?

Usually, one or two people are enough for deployment. Their roles include process definition, process management, and wireframing the process.

What was our ROI?

Our ROI can be achieved within a couple of months. We have consistently seen that result.

What's my experience with pricing, setup cost, and licensing?

If we utilize Blue Prism's full capabilities, then it is cost-effective. Otherwise, the pricing can seem high. It requires the right processes.

What other advice do I have?

You just need to know your processes. RPA is not all about the robot but about process automation.

I'd rate the solution eight out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Birabrata Senapati - PeerSpot reviewer
Lead Engineer at HCL Technologies
Real User
A user-friendly solution that provides accurate automation
Pros and Cons
  • "Blue Prism Cloud is an easy to access and user-friendly solution."
  • "Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath."

What is most valuable?

Blue Prism Cloud is an easy to access and user-friendly solution. Blue Prism Cloud is very helpful because it does accurate automation.

What needs improvement?

Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath.

It would be helpful if all the features in Blue Prism's current desktop version were included in the cloud so that users could use the cloud to access all those features.

For how long have I used the solution?

I have been using Blue Prism Cloud for the last five years.

What do I think about the stability of the solution?

Blue Prism Cloud's stability is good, and we get around 95% accuracy with the solution. However, when we use some browser automation, it shows some extension issues, which should be fixed in the newer version.

What do I think about the scalability of the solution?

I rate Blue Prism Cloud an eight out of ten for scalability.

How are customer service and support?

Blue Prism Cloud's technical support is good, as they contacted us immediately to resolve our issue.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Blue Prism Cloud was very easy, and it took just a couple of minutes.

What was our ROI?

We have seen a return on investment with Blue Prism Cloud.

What's my experience with pricing, setup cost, and licensing?

Blue Prism Cloud's cost is very high. I rate Blue Prism Cloud a four or five out of ten for pricing.

What other advice do I have?

Currently, I'm new to Blue Prism Decipher IDP. So I need some demo or process templates from Decipher IDP. Getting a template that tells me how to integrate Blue Prism Decipher IDP with our current process would be very helpful.

We are doing one POC in our company, and they provided me with one virtual machine. In that virtual machine, Decipher IDP was installed through the Decipher IDP server. I opened Decipher IDP through the web browser and am using it in Blue Prism Cloud.

I would recommend Blue Prism Cloud to other users.

Overall, I rate Blue Prism Cloud a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Pariyaporn-Chubsuwan - PeerSpot reviewer
Country Manager at P One Distribution
Real User
Top 10
Easy-to-use product helping us with data scanning and analysis
Pros and Cons
  • "Its AI features allow customers to find specific documents via an index."
  • "The product’s pricing needs improvement."

What is our primary use case?

We use Blue Prism Cloud to scan the documents.

What is most valuable?

Blue Prism Cloud is easy to use. It helps with data scanning and analysis. Its AI features allow customers to find specific documents via an index.

What needs improvement?

The product’s pricing needs improvement.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

It is a scalable product. We have one or two executives using it.

Which solution did I use previously and why did I switch?

We have used UiPath before.

What's my experience with pricing, setup cost, and licensing?

Blue Prism Cloud’s pricing is fine for commercial usage. However, other companies can’t afford to pay for five years of licensing at a one-time cost.

What other advice do I have?

I recommend Blue Prism Cloud and rate it a nine out of ten. It provides document scanning as well as indexing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Enterprise Resources Planning Consultant at ILIADE CONSULTING
Real User
It lets you get anything into blocks of code that you can use anywhere.
Pros and Cons
  • "Blue Prism offers the whole package for LPR developers. It's a useful tool to automate anything. As an LPR developer, I think the most important feature is that it lets you get anything into blocks of code that you can use anywhere."
  • "Blue Prism could be more efficient in its resource use. Having one LPR agent per virtual machine wastes resources. If we could execute many applications at the same time, it would improve and optimize the resource used."

What is our primary use case?

We connect our processes and robots to the Blue Prism virtual machine. You can work on your software since the solution is based on a virtual machine that enables you to use Blue Prism as an LPR agent.

What is most valuable?

Blue Prism offers the whole package for LPR developers. It's a useful tool to automate anything. As an LPR developer, I think the most important feature is that it lets you get anything into blocks of code that you can use anywhere.

What needs improvement?

Blue Prism could be more efficient in its resource use. Having one LPR agent per virtual machine wastes resources. If we could execute many applications at the same time, it would improve and optimize the resource used.

In the next release, I would like to see the ability to reload the queues. There are queues for execution, and they should give us shortcuts so it's easier to manage them all. 

For how long have I used the solution?

I've been using Blue Prism Cloud for eight months.

What do I think about the stability of the solution?

I seldom have issues, but sometimes Blue Prism has some blocking problems, but our support team can get us through. 

What do I think about the scalability of the solution?

Blue Prism Cloud is scalable. You can get as many resources as you want. Of course, you need to buy more licenses and the price can increase exponentially. 

How are customer service and support?

I've never used technical support, but I've gotten answers from community forums and blogs. 

How was the initial setup?

The setup is straightforward. I rate Blue Prism Cloud eight out of 10 for ease of setup. It took us about three weeks to deploy it the first time. 

What's my experience with pricing, setup cost, and licensing?

Blue Prism costs about $10,000. It's around $8,000 to $10,000. UiPath offers a free community edition for free. SAP offers an LPR solution for $500 a month. It is expensive. The price could be lower.

What other advice do I have?

I rate Blue Prism Cloud seven out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Praveen MS - PeerSpot reviewer
Senior Manager at a financial services firm with 10,001+ employees
Real User
Stable but more innovated capability needed
Pros and Cons
  • "Blue Prism Cloud is a stable solution."
  • "Blue Prism Cloud could improve by having more innovations for the solution, such as more capability. I am looking for cloud-based services, such as Power Automate that we can recommend for cloud customers. UiPath and Automation Anywhere have more innovation in their solution."

What needs improvement?

Blue Prism Cloud could improve by having more innovations for the solution, such as more capability. I am looking for cloud-based services, such as Power Automate that we can recommend for cloud customers. UiPath and Automation Anywhere have more innovation in their solution.

For how long have I used the solution?

I have been using Blue Prism Cloud for approximately one year.

What do I think about the stability of the solution?

Blue Prism Cloud is a stable solution.

How are customer service and support?

I have contacted technical support and they have provided decent support.

Which solution did I use previously and why did I switch?

I have used UiPath, Microsoft Power Automate, and Automation Anywhere.

What other advice do I have?

Blue Prism is the latest acquisition for us and we don't refer to or we don't recommend Blue Prism for the time being because I want to test the solution for myself. My recommendation would be UiPath, Power Automate, or Automation Anywhere. I am waiting and see how the new acquisition is going, how they're performing in the market, and what their strategies are.

I rate Blue Prism Cloud a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Blue Prism Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Blue Prism Cloud Report and get advice and tips from experienced pros sharing their opinions.