Blue Prism Cloud Reviews

We have implemented various security solutions from vendors to ensure the safety of our clients and Blue Prism Cloud is one of them. Specifically, for container-related security, our enterprise security solution encompasses email security, domain security, and other manual security measures. This security framework is one of the options we offer for our instances. For instance, when using Azure as our cloud platform, we rely on Azure Security Center and Azure Sentinel. However, we understand that some clients may have their own instances or prefer a hybrid environment, combining cloud and on-premises solutions. In such cases, we can provide a customized security solution tailored to their specific needs.

We use many cloud providers, such as Microsoft Azure, GCP, Amazon AWS, and IBM.

The primary focus lies in integrating the three major cloud platforms with Blue Prism Cloud: Microsoft Azure, Amazon AWS, and GCP. This integration goes beyond security measures for the primary template policies. It also includes addressing compliance requirements. For instance, I can incorporate specific compliance templates and policies generated in Blue Prism and integrate them with local templates for ISO 27001 and GDPR, particularly concerning software tools and headsets. This integration eliminates the need for auditing and reviewing technical details individually. Instead, I can simply examine the container report. This approach proves beneficial when clients heavily rely on container environments.

We have limited integrations in place, and my objective is to integrate Sentinel. However, there are constraints as some individuals have only one or two options for SIM integration solutions. Given the urgency of quick resolutions in today's landscape, prevention and detection are crucial. While these measures provide significant security, it's equally important to focus on response and recovery. In the case of a ransomware attack, it's not enough to solely prevent and detect. Once detection is in place, a response model should be implemented to automate the process and minimize the time required for tasks, such as creating investigation reports. In the past, it would take approximately seven to eight days to create an investigation report for a specific attack, including writing a case study. This process can be streamlined and improved through the automation of contextual investigation reports. By saving base templates and content, including screenshots and attack details, automation can be achieved. We are currently working on integrating Microsoft WAF and Excel for this purpose, but having a built-in tool would be ideal.

I have been using Blue Prism Cloud for approximately one and a half years.

I rate the stability of Blue Prism Cloud a ten out of ten.

Our security team of seven is using the solution. The team consists of engineers and security architects.

I rate the scalability of Blue Prism Cloud a nine out of ten.

The support is excellent.

I rate the stability of Blue Prism Cloud a ten out of ten.

Positive

Within my security product arsenal, I utilize various solutions like Genmap, QRadar, Alien, and others. The solution architecture is designed to accommodate different roles such as individual specialists and engineers. When logging on, one can access around fifteen to twenty different security components. These components cover a wide range of security areas, including ContainerVM security, on-premises security, email security, domain security, internal security, external security, conference-related security, as well as enterprise business and privacy tools.

Our primary suggestion is to leverage the out-of-the-box features when utilizing cloud solutions. If your company is using G Suite, for example, we recommend assessing the current situation and then applying the available out-of-the-box features within the G Suite Security Center. Additionally, we suggest considering the inclusion of quarantine, SPS, and other relevant measures. When dealing with phishing campaigns, we typically employ manual templates and methods tailored to each specific case. However, concerning email-related security solutions, we rely on G Suite's Netium Security.

The initial setup of Blue Prism Cloud is incredibly seamless and smooth. It operates flawlessly. However, when it comes to Kubernetes and containers, our involvement is somewhat limited. We mainly deal with microservices applications that our clients are actively working on. We offer two deployment options for this new product, and we can efficiently deploy the solution within two to three days. The support team is also highly competent and skilled, providing excellent assistance and guidance. Nowadays, deployment models across various solutions tend to be quite similar. However, there are subtle differences in terms of packaging and deployment methods, which may vary among different vendors.

Extending the time frame slightly, typically takes approximately two to three days. During this period, we thoroughly examine fail logs and address any issues encountered. Eventually, we successfully gain access to the system and can proceed with our tasks.

The default configuration does not include large-scale log injection, but if you require, such integration, it may incur additional costs per gigabyte. I don't have the exact pricing information for log injection, but it is possible that it varies depending on the volume of data. While there may be a basic service included, additional features might come at an extra cost. When working with cloud environments like VMs, calculating costs involves considering factors such as usage duration, network traffic, inbound and outbound data transfer, as well as network access control. The pricing structure for cloud coverage solutions follows a similar pattern, although specific pricing details would need to be obtained separately.

I would recommend this solution to others. There are areas to improve,

I rate Blue Prism Cloud a nine out of ten.

We use the solution to keep a tab on clients' tax payments.

The solution works well overall.

They should work on the solution's pricing. Presently, the licenses are costly for us.

We have been using the solution for six months.

It is a stable solution.

Our organization has four solution users. We plan to increase the number of users.

My colleagues have worked with Microsoft in the past.

We took help from a third-party vendor for the solution's implementation. The vendor team included admins, managers, engineers, developers, team leaders, and business analysts.

The solution is highly-priced.

I rate the solution as a ten out of ten.

The tool helps us to copy and merge data from one system to another. It also helps in my company’s HR process. The tool helps us to copy data from the Excel sheet and integrate it with the Oracle system.

The tool saves us from repetitive and mundane tasks. We don’t have to write, record or copy data from Excel. The product helps us save time. We save money as well since people doing this task are on various other automation tasks. The chance for repetitive entries is also reduced because the tool helps us make one-time entries.

The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls.

I have been working with the solution for four years.

The tech support of Blue Prism is amazing. Also, the tool has good documentation. I haven’t felt the need to contact support because of it. Whenever I have any questions, I look up the tool’s documentation and find the answers. I contact support only when I am stuck.

Positive

The tool’s setup is easy. It takes about ten minutes for the installation to complete.

I would rate the overall tool a nine out of ten. The tool is very easy to use. You can start using it without even knowing about RPA. You can spend a couple of hours daily on the documentation and learn about the tool within a week or two.

We use Blue Prism for unattended automation.

The most valuable feature is the customizability. It is very easy to edit packages, where you can download a package and it is 90% of the way there.

The GUI is nice.

Having more AI functionality would be an improvement.

We have been using Blue Prism for two months.

This is the most stable RPA product that I have reviewed.

We have three developers working with the product and there are 60 or 70 end-users who are benefiting from the automation.

I have only reached out to technical support on one occasion and I felt that it was fine.

The community support and documentation are much better than I thought.

The initial setup is straightforward. Installing the software might take a few hours.

I am working with a partner but they just sent me the disk and I installed it myself.

In addition to Blue Prism, I evaluated UiPath and Automation Anywhere. I found that Blue Prism was the most stable and it is very reusable. These are the two reasons that I selected the product.

We did not choose Automation Anywhere because it was the wrong type of automation. We wanted a more unattended bot. It is more for people with no programming skills.

The difference between Blue Prism and UiPath is that with Blue Prism, we were able to ramp up better. We took the training for both products and implemented the same five use cases. For me, it was more painful to do it in UiPath.

At this point, I haven't found anything that I can't do with this platform. It is a product that I recommend.

I would rate this solution a ten out of ten.

We use Blue Prism as well as UiPath for retrieving information from core systems such as SAP and Oracle.

Blue Prism resolves major requirements we have in terms of volumes of data and scale of data. It provides good, clean data that enhances our AI initiatives.

Blue Prism is very robust, very secure, and has a great amount of flexibility. It works at scale, which is essential for our big projects.

Decipher, one of their solutions, is a waste of time. Other than that, there's nothing specific I can think of.

Blue Prism is very stable. On a scale of one to ten, I would rate them a nine for stability.

Blue Prism has great scalability capabilities and meets our major requirements regarding data volume and scale.

I would rate their customer service in the eight-ish category. Nothing positive or negative stands out specifically about their support.

Positive

The initial setup requires knowledge and skill in the product. That said, the training is worth it.

Usually, one or two people are enough for deployment. Their roles include process definition, process management, and wireframing the process.

Our ROI can be achieved within a couple of months. We have consistently seen that result.

If we utilize Blue Prism's full capabilities, then it is cost-effective. Otherwise, the pricing can seem high. It requires the right processes.

You just need to know your processes. RPA is not all about the robot but about process automation.

I'd rate the solution eight out of ten.

Blue Prism Cloud is an easy to access and user-friendly solution. Blue Prism Cloud is very helpful because it does accurate automation.

Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath.

It would be helpful if all the features in Blue Prism's current desktop version were included in the cloud so that users could use the cloud to access all those features.

I have been using Blue Prism Cloud for the last five years.

Blue Prism Cloud's stability is good, and we get around 95% accuracy with the solution. However, when we use some browser automation, it shows some extension issues, which should be fixed in the newer version.

I rate Blue Prism Cloud an eight out of ten for scalability.

Blue Prism Cloud's technical support is good, as they contacted us immediately to resolve our issue.

Positive

The initial setup of Blue Prism Cloud was very easy, and it took just a couple of minutes.

We have seen a return on investment with Blue Prism Cloud.

Blue Prism Cloud's cost is very high. I rate Blue Prism Cloud a four or five out of ten for pricing.

Currently, I'm new to Blue Prism Decipher IDP. So I need some demo or process templates from Decipher IDP. Getting a template that tells me how to integrate Blue Prism Decipher IDP with our current process would be very helpful.

We are doing one POC in our company, and they provided me with one virtual machine. In that virtual machine, Decipher IDP was installed through the Decipher IDP server. I opened Decipher IDP through the web browser and am using it in Blue Prism Cloud.

I would recommend Blue Prism Cloud to other users.

Overall, I rate Blue Prism Cloud a nine out of ten.

We connect our processes and robots to the Blue Prism virtual machine. You can work on your software since the solution is based on a virtual machine that enables you to use Blue Prism as an LPR agent.

Blue Prism offers the whole package for LPR developers. It's a useful tool to automate anything. As an LPR developer, I think the most important feature is that it lets you get anything into blocks of code that you can use anywhere.

Blue Prism could be more efficient in its resource use. Having one LPR agent per virtual machine wastes resources. If we could execute many applications at the same time, it would improve and optimize the resource used.

In the next release, I would like to see the ability to reload the queues. There are queues for execution, and they should give us shortcuts so it's easier to manage them all. 

I've been using Blue Prism Cloud for eight months.

I seldom have issues, but sometimes Blue Prism has some blocking problems, but our support team can get us through. 

Blue Prism Cloud is scalable. You can get as many resources as you want. Of course, you need to buy more licenses and the price can increase exponentially. 

I've never used technical support, but I've gotten answers from community forums and blogs. 

The setup is straightforward. I rate Blue Prism Cloud eight out of 10 for ease of setup. It took us about three weeks to deploy it the first time. 

Blue Prism costs about $10,000. It's around $8,000 to $10,000. UiPath offers a free community edition for free. SAP offers an LPR solution for $500 a month. It is expensive. The price could be lower.

I rate Blue Prism Cloud seven out of 10. 

Blue Prism Cloud could improve by having more innovations for the solution, such as more capability. I am looking for cloud-based services, such as Power Automate that we can recommend for cloud customers. UiPath and Automation Anywhere have more innovation in their solution.

I have been using Blue Prism Cloud for approximately one year.

Blue Prism Cloud is a stable solution.

I have contacted technical support and they have provided decent support.

I have used UiPath, Microsoft Power Automate, and Automation Anywhere.

Blue Prism is the latest acquisition for us and we don't refer to or we don't recommend Blue Prism for the time being because I want to test the solution for myself. My recommendation would be UiPath, Power Automate, or Automation Anywhere. I am waiting and see how the new acquisition is going, how they're performing in the market, and what their strategies are.

I rate Blue Prism Cloud a seven out of ten.