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BMC discovery consultant at Radium Technologies Ltd
MSP
Top 10
Provides valuable patching features and has good technical support services
Pros and Cons
  • "The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
  • "BMC TrueSight Server Automation's scripting needs improvement."

What is our primary use case?

We use the product for patching, compliance management, and server automation.

What is most valuable?

The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.

What needs improvement?

BMC TrueSight Server Automation's scripting needs improvement.

For how long have I used the solution?

We have been using BMC TrueSight Server Automation for four years.

Buyer's Guide
BMC TrueSight Server Automation
February 2025
Learn what your peers think about BMC TrueSight Server Automation. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

What do I think about the stability of the solution?

The product is stable. I rate its stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the product's scalability a nine out of ten.

How are customer service and support?

The technical support services are good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup process is easy. The deployment time depends on specific project requirements.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. However, they provide all the essential services, including quick support solutions.

What other advice do I have?

BMC TrueSight Server Automation works well with different operating systems and compliance management. Its wide-ranging capabilities for Linux, Windows, and application patching, along with group policy management and reporting,

I rate BMC TrueSight Server Automation an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
it_user2889 - PeerSpot reviewer
Operations Expert at a insurance company with 10,001+ employees
Vendor
Versatile with effective segregation of duties, but requires local expertise

Valuable Features:

- Versatile capabilities in deployment & releasing of software products. - Effective segregation of duties - Integration with build solutions

Room for Improvement:

- Requires local expertise - Cost of ownership can be quite substantial - Performance can get slow for global users (when the application server is offshore)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
BMC TrueSight Server Automation
February 2025
Learn what your peers think about BMC TrueSight Server Automation. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
PeerSpot user
IT Specialist at a tech vendor with 201-500 employees
Vendor
It provides several types of packages and SOs, but its complexity and time for implementation drove us to a different solution.

Valuable Features:

  • It provides the possibility to manage any type of infrastructure object.
  • It supports physical and virtual servers.
  • Provides several types of packages and SOs.

Improvements to My Organization:

We started to use it in our datacenter for server automation.

However, the complexity of it and the time to implement it drove us to a different solution.

Room for Improvement:

  • Automation
  • It needs a better interface for faster implementation.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

A very powerful software that can do everything, and it is logically complex

Buyer's Guide
Download our free BMC TrueSight Server Automation Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Product Categories
Configuration Management
Buyer's Guide
Download our free BMC TrueSight Server Automation Report and get advice and tips from experienced pros sharing their opinions.