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PeerSpot user
Product Manager at a retailer with 1,001-5,000 employees
Vendor
Studio provides an opportunity to get early feedback and quickly change the process and forms.

What is most valuable?

  • Ease of implementation
  • Reduced cycle time to implement a process
  • Studio provides an opportunity to get early feedback from real users and quickly change the process and forms

For how long have I used the solution?

7 months

What was my experience with deployment of the solution?

No

What do I think about the stability of the solution?

No issues.

Buyer's Guide
Bonita
February 2025
Learn what your peers think about Bonita. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.

What do I think about the scalability of the solution?

No issues.

How are customer service and support?

Customer Service:

Good

Technical Support:

Excellent

Which solution did I use previously and why did I switch?

No previous solutions.

What about the implementation team?

In-house

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consultant at a consultancy with 501-1,000 employees
Consultant
A BPM platform with a wide range of connectors

What is most valuable?

** Collaborative model based on a shared BPM repository ** Business process models and various integrated Look'n'feel Custom ** Assistance for queries creation, connectors and component services ** Java REST API + EJB2/EJB3 and Clustering ** Research data and processes + Error Handling ** Application server Tomcat, JOnAS, JBoss, and Weblogic and other ** Multiple connectors (ERP, CRM, Web Services, Social Networks, ECM, Google products, couriers ... etc..) for free use ** Mobile portal available (rendering and performance not tested yet) ** BPM engine used on platform or isolated ** Research modules on our implemented data and processes

How has it helped my organization?

N/A

What needs improvement?

* The support is mandatory to access all features (Subscription), may they can have a different business model * Requires programming knowledge for implementation and management of heterogeneous connectors. I'll advice to combine some features/connectors for internal offer without using an external editor * Rules engine recently added and with gaps, must be optimized

For how long have I used the solution?

I used Bonita for prototypes and small projects to demonstrate its functionnalities

What was my experience with deployment of the solution?

Yes, some because lack of knowledge on the product

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

I didn't test the product in greater perimeter.

How are customer service and technical support?

Customer Service: Very good, also the commercial team !Technical Support: Perfect ! and the community is a great help also

Which solution did I use previously and why did I switch?

No

How was the initial setup?

A little complex for a non initiate person

What about the implementation team?

I was the vendor...

What's my experience with pricing, setup cost, and licensing?

N/A

Which other solutions did I evaluate?

Yes, for the study. ACTIVITI, IBM BPM and BIZAGI

What other advice do I have?

It's a good product and a rich service behind that
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Bonita
February 2025
Learn what your peers think about Bonita. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
Senior ICT Consultant/Project Manager at Qualisys
Real User
An easy setup and good user interface but modules are limited in the community edition
Pros and Cons
  • "The solution is stable. Even the older versions are stable."
  • "The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution."

What is most valuable?

The solution has good graphics and a good user interface.

What needs improvement?

The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable. Even the older versions are stable.

What do I think about the scalability of the solution?

I'm not a developer and the community edition is limited, so I can't speak to the scalability of the solution. I'm the only user of the solution in the company. Currently, I'm testing it to see how it works.

How are customer service and technical support?

I've never had to contact technical support.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The community version of the solution is very straightforward to set up. It was quick to deploy on the desktop.

What other advice do I have?

We use the on-premises deployment model and the Bonita Community Edition of the solution.

I can recommend the solution. It's very robust. I'd rate it seven out of ten; I'd rate it higher if the community edition was able to offer more collaboration capabilities.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Desarrollador Senior Bonita BPM with 51-200 employees
Real User
Great product that is powerful in developing applications
Pros and Cons
  • "It is a great product that is powerful in developing applications."
  • "There is a considerable learning curve."

What is most valuable?

It is powerful in developing applications.

What needs improvement?

The GUI designer must be improved. When you generate a form it does not generate so well.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

I have not encountered issues with stability.

What do I think about the scalability of the solution?

I have not encountered issues with scalability.

How are customer service and technical support?

I would rate the level of technical support as highly effective.

Which solution did I use previously and why did I switch?

I did not previously use a different solution. 

How was the initial setup?

This solution was relatively complex to implement.

What's my experience with pricing, setup cost, and licensing?

This is a very good financial choice.

What other advice do I have?

It is a great product but it has a considerable learning curve.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Sr. Talend Consultant at a tech services company with 51-200 employees
Consultant
Implementation is easy, but it requires improvements in order to be more flexible.

Valuable Features

  1. User friendly
  2. Easy implementation
  3. Reduced cycle time to implement a process
  4. Bonita Studio provides a more look & feel and flexibility for changing the process and forms

Improvements to My Organization

BPM helps to automate complicated processes.

Room for Improvement

It requires improvements for better look & feel and for flexibility in changing the code in the portal.

Use of Solution

It's been four years.

Deployment Issues

No issues.

Customer Service and Technical Support

Customer Service:

Good

Technical Support:

The community forums are very good for providing answers on technical issues.

Other Advice

It is a good product!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Sr. Lead Engineer, Sr. BPM Consultant at a tech services company with 51-200 employees
Consultant
Would love for some of the documentation to be better, since there are many great functionalities built into the product

Valuable Features

Real java-like hooks into development of the business process model. The Connector implementation is a great addition to an out-of-box solution providing robust features for the developer to build hassle-free integrations. I also really liked the way Bonitasoft lets you define and configure how your connector interface is exposed to others leveraging your custom connector.

Room for Improvement

Would love for some of the documentation to be better, since there are many great functionalities built into the product!

Deployment Issues

No

Stability Issues

At times Bonita BPM Studio crashes, intermittently.

Customer Service and Technical Support

Customer Service:

9

Technical Support:

9

Initial Setup

No, very straight forward.

Implementation Team

In-house.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
PeerSpot user
Jon Sanchez - PeerSpot reviewer
Jon SanchezSales with 51-200 employees
Vendor

Good review. Thx!

PeerSpot user
Director, ICT Department. at a financial services firm with 1,001-5,000 employees
Real User
Good user interface and the community support is helpful, but better documentation is needed
Pros and Cons
  • "The user interface is better than all of the open-source BPMs that I have tried."
  • "I have run into a lot of problems because there is not enough documentation."

What is our primary use case?

I have been using Bonita to develop processes using the Bonita Studio. We have only been using it for simple, object console processes. 

What is most valuable?

The user interface is better than all of the open-source BPMs that I have tried.

What needs improvement?

I have run into a lot of problems because there is not enough documentation. They should include more examples, as well as sample source code.

How are customer service and technical support?

We have to relied on community support because we are using the open-source version. There are community websites available to help.

What's my experience with pricing, setup cost, and licensing?

We are using the Community Version, which can be used free of charge.

Which other solutions did I evaluate?

I was having some trouble running my processes so I have compared Bonita with some other open-source BPM solutions.

What other advice do I have?

In general, Bonita is a very good solution. It is open-source and has a good UI. I find that it is the best in terms of management for BPM features.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Zemtsop Arléon - PeerSpot reviewer
Software Engineering Team Lead at a tech services company with 11-50 employees
Real User
Useful detailed documentation, reliable, and beneficial connectors
Pros and Cons
  • "The most valuable features of Bonita are the connectors, detailed documentation, and web applications. The documentation was useful because it is how I learned how to use it."
  • "Bonita can improve by offering more flexibility. The developer does not receive the code of the application to modify it. Most of the other solutions I have used allow the developers to change or improve the code that is generated."

What is our primary use case?

I use Bonita to build web applications.

What is most valuable?

The most valuable features of Bonita are the connectors, detailed documentation, and web applications. The documentation was useful because it is how I learned how to use it.

What needs improvement?

Bonita can improve by offering more flexibility. The developer does not receive the code of the application to modify it. Most of the other solutions I have used allow the developers to change or improve the code that is generated.

For how long have I used the solution?

I have been using Bonita for three months.

What do I think about the stability of the solution?

Bonita is stable.

Which solution did I use previously and why did I switch?

I have used Camunda previously and Camunda is more lightweight than Bonita.

How was the initial setup?

The initial Bonita is easy, but there are a lot of steps to follow. The setup should be easier for designers.

What's my experience with pricing, setup cost, and licensing?

I am using the free version of Bonita.

What other advice do I have?

I rate Bonita a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Bonita Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Bonita Report and get advice and tips from experienced pros sharing their opinions.