Bonita vs Pega Platform comparison

Bonitasoft and Pega are both solutions in the Business Process Management (BPM) category. Bonitasoft is ranked #13 with an average rating of 8.2, while Pega is ranked #3 with an average rating of 8.1. Bonitasoft holds a 3.8% mindshare in BPM, compared to Pega’s 5.7% mindshare. Additionally, 96% of Bonitasoft users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Bonita

Read 27 Bonita reviews

3,173 Views
2,392 Comparison Views

96% willing to recommend

Pega Platform

Read 82 Pega Platform reviews

6,342 Views
4,882 Comparison Views

91% willing to recommend

Bonita

Pega Platform

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Executive SummaryUpdated on Jan 12, 2025

Pega and Bonita compete in the business process management and automation category. Pega appears to have the upper hand in large, complex enterprise environments due to its advanced integration capabilities and comprehensive tools.

Features: Pega Platform offers robust features like case management, business process management (BPM), and decision-making tools that empower enterprise solutions. Its integration capabilities and cloud support make it a preferred choice for complex environments. Bonita, while strong in process automation and integration, is known for its intuitive user-friendly interface and drag-and-drop functionality, which enhance workflow management and ease of use.

Room for Improvement: Pega's pricing model, complexity in upgrades, and robotic process automation (RPA) need improvement. Its UI and cloud integration could be better optimized. Bonita would benefit from improved documentation, more flexible licensing options, and enhanced connectors. While praised for its intuitive interface, Bonita could improve its mobile support and community edition features.

Ease of Deployment and Customer Service: Pega offers flexible deployment options across on-premises, public, private, and hybrid cloud environments, but experiences mixed feedback regarding technical support. Bonita is easier to deploy on-premises, offering straightforward customer service, though it's not as extensive in handling complex requirements compared to Pega.

Pricing and ROI: Pega's licensing is typically higher, targeting large enterprises with user or case-based pricing, providing significant ROI through scalability and advanced features. Bonita offers more flexible pricing without per-user fees, appealing to simpler processes, with a competitive ROI for such environments but less advantageous for complex services compared to Pega.

To learn more, read our detailed Bonita vs. Pega Platform Report (Updated: January 2025).

Buyer's Guide

Bonita vs. Pega Platform

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bonita

Ranking in Business Process Management (BPM)

13th

Ranking in Process Automation

12th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (11th)

Pega Platform

Ranking in Business Process Management (BPM)

3rd

Ranking in Process Automation

2nd

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of January 2025, in the Business Process Management (BPM) category, the mindshare of Bonita is 3.8%, up from 3.0% compared to the previous year. The mindshare of Pega Platform is 5.7%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Paparao Nadipineni

Architect at Evoke

A simple and lightweight college course automation system with third-party integrations

The initial setup is straightforward and can be completed with the environment within an hour. First, take the latest from the git repository and check the git code to the monitor studio and a bar file, a deployable Bonita archive file. Then, take that process to the Bonita server, running at runtime on another server. Finally, deploy and enable it by selecting the proper organization.

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Shibankur Mishra

Senior Consultant at Capgemini

It lets you do any modifications easily compared to legacy solutions as it's a low-code, no-code tool

What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features. Apart from that, I can do most of the integrations with other platforms in PegaRULES. Still, from a development perspective, as a software developer, I would like to see an easier way to implement integrations where I can click a few screens or do less coding for integration. Still, if I have to do any integration, it would be possible in PegaRULES, but it would take two to three hours to complete. I want a more straightforward integration process in the tool because compared to Microsoft Power Platform, another low-code, no-code tool, Microsoft Power Platform is relatively straightforward to integrate with Twitter. You can quickly get the feeds from Twitter. Microsoft Power Platform has an out-of-the-box integration setup with Twitter. Based on this example, PegaRULES could have a more straightforward integration piece. If the tool had more default integration pieces or out-of-the-box integrations with other platforms by default, that would help a lot. For example, Twitter integration, ChatGPT integration, etc., especially because ChatGPT is becoming popular. Otherwise, I'll have to write some custom code and then create the connectors and the HTTP connectors and connect the connectors to the system manually, which takes time. I want default integrations that I can plug and play to make integrations in PegaRULES easier. Integration with the latest AI is a feature I want to see in PegaRULES. For example, an out-of-the-box integration with ChatGPT because I'm working on an integration piece for one of my own POCs, but I need custom coding to build that feature. I need a feature that lets you click a button to integrate PegaRULES with multiple platforms to make the integration process very easy. Less custom coding when it comes to integration is also what I want to see in the tool, though that impacts developers like me rather than the customer experience because it's more the backend.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Development of forms and flows."

"Bonita is simple and lightweight and is flexible to integrate with third-party systems. The UI is now flexible, whereas it was previously rigid. Any technology can be used as a frontend, including ReactJS, Angular, and others."

"Bonita is user-friendly."

"It is a great product that is powerful in developing applications."

"I really enjoy using the workflow management."

"Process automation with Bonita BPM is really easy."

"The user interface is better than all of the open-source BPMs that I have tried."

"Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff."

More Bonita pros

"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."

"The technical support from Pega is very low, rating a one or two out of ten."

"The technical support of Pega BPM is very good."

"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."

"Offers a unique environment where its entire architecture is very unified"

"The case management functionality of this solution has been most valuable."

"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."

"The most valuable feature is the ease of deployment."

More Pega Platform pros

Cons

"It is missing some important features that other products have."

"The dashboard has limited features."

"I have run into a lot of problems because there is not enough documentation."

"Bonita can improve by offering more flexibility. The developer does not receive the code of the application to modify it. Most of the other solutions I have used allow the developers to change or improve the code that is generated."

"Installation could be made easier."

"I would like to improve the product's load balancing."

"Bonita must add a rule engine. We are a 360-degree partner of Bonita. We can integrate with any kind of rule engine. We have a dashboard related to engine performance, but getting a configurable dashboard for the Buildium or transactional data will add value."

"Automation in vacation of a human resources replacement would be a good improvement in the product."

More Bonita cons

"This is a quite expensive product."

"The quality of partners available with Pega specialisation can be improved."

"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."

"They need to support the solution better, at this time the company does not have enough support."

"Implementation is a challenge due to the handling of the code"

"There is room for potential improvement in the performance of PegaRULES, as well as the need to address any existing security concerns. It should be noted that working with an older version of Pega, rather than the latest 8.x versions, may limit certain capabilities and leave room for vulnerabilities that could benefit from increased attention. Furthermore, the user interface (UI) could be a candidate for enhancements. It is worth mentioning that newer versions of Pega may have introduced improvements in these areas."

"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."

"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."

More Pega Platform cons

Pricing and Cost Advice

"The price of the solution is reasonable."

"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."

"Price to service ratio with Bonita BPM is good."

"We are using the Community Version, which can be used free of charge."

"I believe this is a very good financial choice."

"The Enterprise edition is very expensive."

"The product's pricing is acceptable. Pricing is yearly."

"The price is fair for what we are using the solution for."

More Bonita pricing and cost advice

"Pega is expensive."

"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."

"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."

"They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

13%

Educational Organization

Manufacturing Company

Financial Services Firm

28%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

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What do you like most about Bonita?

The user interface is easy to use.

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What is your experience regarding pricing and costs for Bonita?

The Enterprise edition is very expensive.

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

Camunda vs Bonita

Compared 56% of the time

Bizagi vs Bonita

Compared 18% of the time

Flowable vs Bonita

Compared 6% of the time

IBM BPM vs Bonita

Compared 3% of the time

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ServiceNow vs Pega Platform

Compared 21% of the time

Camunda vs Pega Platform

Compared 17% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Unqork vs Pega Platform

Compared 5% of the time

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Product Reports

Buyer's Guide

Bonita

January 2025

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Buyer's Guide

Pega Platform

January 2025

Download Pega Platform product report

Also Known As

Bonita BPM

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Learn More

Bonitasoft

Video not available

Pega

Overview

Bonitasoft helps innovative companies worldwide deliver better digital user experiences for customers and employees. The extensible and open Bonita application platform unleashes the full potential of multidisciplinary development teams to create Living Apps: applications that allow continuous and incremental improvement, connecting tailored user interfaces with reliable back-office operations.

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Sample Customers

With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Bonita vs. Pega Platform

January 2025

Free Report: Bonita vs. Pega Platform

Find out what your peers are saying about Bonita vs. Pega Platform and other solutions. Updated: January 2025.

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