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PeerSpot user
Enterprise Architect - CEA at a tech services company with 10,001+ employees
Consultant
Historically, there was a 'no man's land' between the business analyst and the developer.

What is most valuable?

Process modelling and web screen development

How has it helped my organization?

The major improvement that I see is a paradigm shift to how work should be accomplished over how the industry has always been forced to do the work. Historically, there was a 'no man's land' between the business analyst and the developer. Web developers have been asked to understand the business process models without knowledge that the real business analysts have always had at their finger tips and visa-versa. 

BonitaBPM allows the BA's to model the processes and produce the base screens at the same time. This removes the need for back and forth exchanges between the team disciplines, reducing errors and time. It also allows the developers to spend their time doing what they know and are well paid to do, coding.

What needs improvement?

The menus likely would be more intuitive if read in French. Things seem to be under strange headings at times. With experience this is a minor issue for the gain.

How are customer service and support?

We only use the open source product, so this is not a real complaint as much as a statement: Support for the open source is only at the highest levels of usage. Getting down to the details is an exercise one needs to plan for or purchase the commercial offering.

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Bonita
February 2025
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What other advice do I have?

I hope to use this product for many years to come. It is more than helpful, it is worth the effort of learning to better our company.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1071768 - PeerSpot reviewer
Center of Excellence Technical Lead at a tech services company with 10,001+ employees
Real User
The community has useful resources and it is easy to pull information from there
Pros and Cons
  • "I really enjoy using the workflow management."
  • "We are struggling a bit with integrations."

What is our primary use case?

I am using it in a development/pre-production environment for testing.

How has it helped my organization?

not used in production.

What is most valuable?

I really enjoy using the workflow management tool.

What needs improvement?

We are workiong hard to get integrations nailed down.

For how long have I used the solution?

I have been evaluating the solution for the last month.

What do I think about the stability of the solution?

I can't evaluate it yet as it has has not been moved into any UAT or production environment.

What do I think about the scalability of the solution?

Not evaluated yet.

How are customer service and technical support?

For most of the issues, I can find support in the Bonita community. There are useful resources from the Bonita community. It is easy to pull information from the community.

Which solution did I use previously and why did I switch?

I found it when I was searching the Internet for open source solutions. I found a couple of recommendations for Bonita so we added it to our testing platform candidates. 

How was the initial setup?

The initial setup is not easy, but manageable when in virtual environment. We are testing the docker container option.

What about the implementation team?

In-house

What's my experience with pricing, setup cost, and licensing?

The Community Edition comes free of charge.

Which other solutions did I evaluate?

We are considering Bonita over other BPM solutions because of its querying tools.

What other advice do I have?

Rely on the community.

I have it working with Docker and Virtual Machines.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Bonita
February 2025
Learn what your peers think about Bonita. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
PeerSpot user
Sr. Product Manager iApps at a tech vendor with 501-1,000 employees
Vendor
We like the ease of implementation and how it is user friendly.

What is most valuable?

  • User friendliness
  • Ease of implementation
  • Vendor responsiveness

How has it helped my organization?

Bonitasoft helped us automate complicated and labor intensive processes

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

Good. Timely and adequate.

Technical Support:

Good. Timely and adequate.

Which solution did I use previously and why did I switch?

No

What about the implementation team?

In-house implementation

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Bonita Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Bonita Report and get advice and tips from experienced pros sharing their opinions.