Camunda has streamlined our automation processes, particularly in decision-making and BPMN modeling, reducing manual intervention.
President and Senior Researcher at Instituto Andino de Sistemas - IAS
Easy-to-use platform with valuable integration capabilities
Pros and Cons
- "The platform's approach to BPMN modeling is straightforward and versatile, making it easy to adopt and use effectively."
- "Initially, installation was challenging, but recent improvements have made it much easier."
How has it helped my organization?
What is most valuable?
The platform's approach to BPMN modeling is straightforward and versatile, making it easy to adopt and use effectively.
For how long have I used the solution?
I've been using Camunda for about three to four months.
What do I think about the stability of the solution?
We haven't encountered any software bugs so far in terms of product stability.
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Camunda
January 2025
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What do I think about the scalability of the solution?
The platform is capable of scaling from small to complex applications.
Which solution did I use previously and why did I switch?
We previously used Bizagi but switched to Camunda due to its superior BPMN and DMN modeling capabilities and better integration with other applications.
How was the initial setup?
Initially, installation was challenging, but recent improvements have made it much easier. Following the Camunda website's instructions, we completed the setup in less than an hour.
What about the implementation team?
We implemented the platform in-house without involving third parties, but we're considering future integrated applications with external software like UiPath and chatbots.
What was our ROI?
The product's robust toolset and integration for BPMN and DMN modeling makes it a worthwhile investment for our organization.
What other advice do I have?
The product integration between BPMN and DMN is a standout feature. It eliminates the need for additional software and simplifies decision tool development.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jul 9, 2024
Flag as inappropriateDigitalization PM at a manufacturing company with 1,001-5,000 employees
Affordable, stable, and easier to use for small projects
Pros and Cons
- "The solution is useful for small projects."
- "The product does not have a dictionary."
What is our primary use case?
We used the solution in quite a simple manner. We were disappointed that the dictionary was missing. The hierarchy could not be shown, defined, or structured the way we like. We did not use all the features. I have used BPMN Modeler.
What is most valuable?
Camunda is really useful. That is why my colleagues and I use it in the company. The solution is useful for small projects.
What needs improvement?
The product does not have a dictionary. The tool must enable users to build or design sub-processes. It must provide a more convenient and easy way to define sub-processes.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
The tool is always stable. We have no troubles. I rate the stability an eight to nine out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a five out of ten. We have ten users. The product is used once or twice a week.
How was the initial setup?
I rate the ease of setup seven to eight out of ten.
What's my experience with pricing, setup cost, and licensing?
We use a community version.
Which other solutions did I evaluate?
All the business process management tools are quite similar. We have to get used to each application's individual ideas, thoughts, and intentions. We use BIC for our organization and Camunda for the projects. It is easier to use Camunda for small projects. Signavio is also a competitor.
What other advice do I have?
It's not possible for us to define a process as deep as it is necessary to automate it. We tested but did not use DMN capabilities. I will recommend the solution to others. I just finished studying business process management. Overall, I rate the product an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Camunda
January 2025
Learn what your peers think about Camunda. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Delivery Manager at a computer software company with 201-500 employees
A stable and open-source solution that has a user-friendly interface and provides seamless integrations
Pros and Cons
- "The graphical interface is very beneficial."
- "The product must provide more videos and training materials."
What is our primary use case?
We use the solution for workflow processes of different sectors.
What is most valuable?
The workflow builder is valuable. The graphical interface is very beneficial. We can build whatever workflow we need. Currently, we are integrating the solution with our document management system. It acts as a repository for the documents. Inbound and outbound integrations are very easy.
The solution fulfills our implementation needs. The interface is user-friendly compared to Oracle. The solution is well-known in Egypt. Even government sectors are switching to Camunda. There are a lot of materials available. The technical team did a lot of self-study. Now, we can integrate the solution with our document management system and implement the processes we need. I rate the documentation a nine out of ten.
What needs improvement?
The product must provide more videos and training materials.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The tool is very stable.
What do I think about the scalability of the solution?
All our implementations have 50 to 100 users.
How are customer service and support?
We use the forums when we need support. The product has a big community.
How was the initial setup?
We did not encounter any issues during the installation or while building the workflows. We implement the tool for our customers.
What's my experience with pricing, setup cost, and licensing?
The most attractive feature of the product is that it is open source.
Which other solutions did I evaluate?
We are currently promoting the product to our customers. They are using Oracle BPEL, which is a licensed solution. They need an open-source tool. So, we are suggesting Camunda to them. Camunda is comparable with the licensed products. The competitors might provide more features compared to Camunda, but they are not that valuable.
What other advice do I have?
I recommend using the product. Overall, I rate the product an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at Marsh
Open-source, easy to develop, and scalable
Pros and Cons
- "The most valuable features are the workflow, the task list, and the modeler where we use VPN."
- "An improvement would be to support Angular 2 instead of AngularJS, which is quite old."
What is our primary use case?
We use Camunda to automate business processes.
What is most valuable?
The most valuable features are the workflow, the task list, and the modeler where we use VPN.
What needs improvement?
An improvement would be to support Angular 2 instead of AngularJS, which is quite old. I would also like Camunda to provide support for migrating to the new version so that my processes migrate without any problems.
For how long have I used the solution?
I've been using Camunda for almost six months.
What do I think about the stability of the solution?
Stability-wise, Camunda is good, but sometimes task queries get very slow when we have a large number of tasks.
What do I think about the scalability of the solution?
The scalability is quite good, we've had no challenges with it.
How was the initial setup?
The initial setup is quite easy - I set it up in 30-35 hours.
What's my experience with pricing, setup cost, and licensing?
The license is quite expensive, which is why we went with the community version.
What other advice do I have?
We chose to use Camunda because it's open-source, easy to develop, and scalable, plus we were able to develop some of the enterprise features offered with the license in-house only. I would definitely recommend anyone thinking of implementing Camunda to try it out, just bear in mind that when the number of tasks increases, you need to write your own queries and that you need to keep the number of form variables low because performance decreases when it gets higher. I would rate Camunda Platform eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CTO at Tech-House
Integrates well with different products and has an easy setup process
Pros and Cons
- "Camunda's most valuable feature is its ability to integrate with different products."
- "They could provide more documentation regarding the integration of different programming languages."
What is our primary use case?
We use the product to automate business processes for our clients.
What is most valuable?
Camunda's most valuable feature is its ability to integrate with different products.
What needs improvement?
They could provide more documentation regarding the integration of different programming languages. We encounter challenges finding recommendations or online documents while developing processes.
For how long have I used the solution?
We have been using Camunda for more than five years.
What do I think about the stability of the solution?
I rate the platform's stability a nine out of ten.
What do I think about the scalability of the solution?
The platform is more suitable for medium companies. Enterprises might need more automated and customizable solutions. I rate Camunda's scalability a nine out of ten.
How are customer service and support?
We encounter challenges in finding examples for particular programming languages. Apart from that, the technical support documentation is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup process is easy. It was the primary reason to opt for Camunda.
What's my experience with pricing, setup cost, and licensing?
The product is expensive for a small or medium-sized company. I rate the pricing a two or three out of ten.
What other advice do I have?
Setting up or translating business processes using the Camunda platform is easy. It provides flexibility for integrating with different third-party systems. We have implemented the product to optimize internal business processes and improve API communication between different units.
I rate it an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
BPM Consultant at a financial services firm with 5,001-10,000 employees
Cloud deployment enhanced by automation libraries but low-code development needs a better interface
Pros and Cons
- "Camunda serves as an automation library and provides lightweight deployment to the cloud."
- "Camunda needs to improve its user interface for low-code development and provide more user interface options beyond the basic workflow."
What is our primary use case?
We use the workflow only in Camunda. It acts as libraries for workflow visualization, focusing on automating my company's processes.
How has it helped my organization?
Camunda is used for process automation with the bot automation. We use API from IPT software, and Camunda serves as a service for workflows. It has improved the cost benefits on Google Cloud.
What is most valuable?
Camunda serves as an automation library and provides lightweight deployment to the cloud. The personal thing for workflow automation is significant.
What needs improvement?
Camunda needs to improve its user interface for low-code development and provide more user interface options beyond the basic workflow. It also requires further development to compete with platform features, like the deployment and development life cycle.
For how long have I used the solution?
We started using Camunda one year ago and began implementing some processes on the platform.
What do I think about the scalability of the solution?
Camunda has benefits concerning the cost on Google Cloud, however, we have to invest more in development for scalability.
Which solution did I use previously and why did I switch?
We have used IBM BPM before, however, Camunda was adopted for certain processes. Camunda doesn't require a license and offers a free version.
What's my experience with pricing, setup cost, and licensing?
Camunda is cheap because it doesn't require a license. We can use the free version and manage everything in the company.
Which other solutions did I evaluate?
We plan to use Camunda workflows and relate them to IBM BPM in the future.
What other advice do I have?
Camunda's platform could benefit from better UI for low-code development. Other competitor platforms have more comprehensive tools for deployment and development.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 15, 2024
Flag as inappropriateOwner and Principal at Odoo Concept
Offers good interface, Camunda Cockpit and automation capabilities
Pros and Cons
- "It is a scalable product. I would rate the scalability a ten out of ten."
- "It's costly and not accessible for small enterprises or startups. It would be great if Camunda offered a tier plan for smaller companies."
What is our primary use case?
I use it for designing my BPMN models for my company processes, but I don't use Camunda in-depth.
So, the Camunda Modeler is a free version of Camunda. It's just one small part of it.
What is most valuable?
It has great value in terms of automation. We can automate processes.
Another great thing is Camunda Cockpit. The interface is great.
What needs improvement?
It would be great to have the ability to display more than one process collaboration in the same view.
Ideally, we could collapse and expand each process within that view, clearly visualizing two different processes collaborating through messages.
For how long have I used the solution?
I have been using it for a couple of years. I use version eight (v8).
What do I think about the stability of the solution?
It is a stable product. I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable product. I would rate the scalability a ten out of ten.
How are customer service and support?
I didn't need the techincal support. I haven't needed to for Modeler. It's simple.
But if I were to use their automation engine, I'm sure I would need support.
Which solution did I use previously and why did I switch?
Camunda was my first option.
How was the initial setup?
I would rate my experience with the initial setup an eight out of ten, with ten being easy. It is pretty straightforward.
We use Camunda on the cloud. Camunda provides the cloud.
It is east to use.
What about the implementation team?
We didn't have to deploy anything. We just opened an account, signed up, and that was it.
What's my experience with pricing, setup cost, and licensing?
It's costly and not accessible for small enterprises or startups. It would be great if Camunda offered a tier plan for smaller companies. I wouldn't recommend the paid version for small projects.
What other advice do I have?
Camunda automation engine is quite complex and technical. It requires technical knowledge, and I don't think anyone can start by themselves.
However, Camunda Modeler is different and doesn't require technical knowledge.
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 24, 2024
Flag as inappropriateSenior Software Engineer at Razorpay
A stable solution for application workloads with Process BPMN
Pros and Cons
- "The product is stable."
- "The latency of API could be decreased."
What is our primary use case?
We use the solution for various application workloads, including the workflow for account management applications.
What is most valuable?
Process BPMN is an important feature where you can write your code.
What needs improvement?
The latency of API could be decreased.
For how long have I used the solution?
I have been using Camunda for two years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution does not have high scalability. It can be useful for complex types of projects.
I rate the solution’s scalability a seven out of ten.
How was the initial setup?
The initial setup is difficult to adapt. It takes two to three days to complete.
What was our ROI?
Camunda has saved around 30-40% of developers’ time, increasing their productivity.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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