Try our new research platform with insights from 80,000+ expert users
BPM Consultant at a financial services firm with 5,001-10,000 employees
Real User
Top 5
Cloud deployment enhanced by automation libraries but low-code development needs a better interface
Pros and Cons
  • "Camunda serves as an automation library and provides lightweight deployment to the cloud."
  • "Camunda needs to improve its user interface for low-code development and provide more user interface options beyond the basic workflow."

What is our primary use case?

We use the workflow only in Camunda. It acts as libraries for workflow visualization, focusing on automating my company's processes.

How has it helped my organization?

Camunda is used for process automation with the bot automation. We use API from IPT software, and Camunda serves as a service for workflows. It has improved the cost benefits on Google Cloud.

What is most valuable?

Camunda serves as an automation library and provides lightweight deployment to the cloud. The personal thing for workflow automation is significant.

What needs improvement?

Camunda needs to improve its user interface for low-code development and provide more user interface options beyond the basic workflow. It also requires further development to compete with platform features, like the deployment and development life cycle.

Buyer's Guide
Camunda
November 2024
Learn what your peers think about Camunda. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,763 professionals have used our research since 2012.

For how long have I used the solution?

We started using Camunda one year ago and began implementing some processes on the platform.

What do I think about the scalability of the solution?

Camunda has benefits concerning the cost on Google Cloud, however, we have to invest more in development for scalability.

Which solution did I use previously and why did I switch?

We have used IBM BPM before, however, Camunda was adopted for certain processes. Camunda doesn't require a license and offers a free version.

What's my experience with pricing, setup cost, and licensing?

Camunda is cheap because it doesn't require a license. We can use the free version and manage everything in the company.

Which other solutions did I evaluate?

We plan to use Camunda workflows and relate them to IBM BPM in the future.

What other advice do I have?

Camunda's platform could benefit from better UI for low-code development. Other competitor platforms have more comprehensive tools for deployment and development.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
Juan Pablo Barragán - PeerSpot reviewer
Owner and Principal at Odoo Concept
Real User
Top 5Leaderboard
Offers good interface, Camunda Cockpit and automation capabilities
Pros and Cons
  • "It is a scalable product. I would rate the scalability a ten out of ten."
  • "It's costly and not accessible for small enterprises or startups. It would be great if Camunda offered a tier plan for smaller companies."

What is our primary use case?

I use it for designing my BPMN models for my company processes, but I don't use Camunda in-depth. 

So, the Camunda Modeler is a free version of Camunda. It's just one small part of it.

What is most valuable?

It has great value in terms of automation. We can automate processes. 

Another great thing is Camunda Cockpit. The interface is great. 

What needs improvement?

It would be great to have the ability to display more than one process collaboration in the same view. 

Ideally, we could collapse and expand each process within that view, clearly visualizing two different processes collaborating through messages.

For how long have I used the solution?

I have been using it for a couple of years. I use version eight (v8).

What do I think about the stability of the solution?

It is a stable product. I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

It is a scalable product. I would rate the scalability a ten out of ten. 

How are customer service and support?

I didn't need the techincal support. I haven't needed to for Modeler. It's simple. 

But if I were to use their automation engine, I'm sure I would need support.

Which solution did I use previously and why did I switch?

Camunda was my first option.

How was the initial setup?

I would rate my experience with the initial setup an eight out of ten, with ten being easy. It is pretty straightforward. 

We use Camunda on the cloud. Camunda provides the cloud.

It is east to use. 

What about the implementation team?

We didn't have to deploy anything. We just opened an account, signed up, and that was it.

What's my experience with pricing, setup cost, and licensing?

It's costly and not accessible for small enterprises or startups. It would be great if Camunda offered a tier plan for smaller companies. I wouldn't recommend the paid version for small projects.

What other advice do I have?

Camunda automation engine is quite complex and technical. It requires technical knowledge, and I don't think anyone can start by themselves. 

However, Camunda Modeler is different and doesn't require technical knowledge.

Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
Buyer's Guide
Camunda
November 2024
Learn what your peers think about Camunda. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,763 professionals have used our research since 2012.
LucasOlmos - PeerSpot reviewer
CTO at Tech-House
Real User
Top 10
Integrates well with different products and has an easy setup process
Pros and Cons
  • "Camunda's most valuable feature is its ability to integrate with different products."
  • "They could provide more documentation regarding the integration of different programming languages."

What is our primary use case?

We use the product to automate business processes for our clients.

What is most valuable?

Camunda's most valuable feature is its ability to integrate with different products.

What needs improvement?

They could provide more documentation regarding the integration of different programming languages. We encounter challenges finding recommendations or online documents while developing processes.

For how long have I used the solution?

We have been using Camunda for more than five years.

What do I think about the stability of the solution?

I rate the platform's stability a nine out of ten.

What do I think about the scalability of the solution?

The platform is more suitable for medium companies. Enterprises might need more automated and customizable solutions. I rate Camunda's scalability a nine out of ten.

How are customer service and support?

We encounter challenges in finding examples for particular programming languages. Apart from that, the technical support documentation is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup process is easy. It was the primary reason to opt for Camunda.

What's my experience with pricing, setup cost, and licensing?

The product is expensive for a small or medium-sized company. I rate the pricing a two or three out of ten.

What other advice do I have?

Setting up or translating business processes using the Camunda platform is easy. It provides flexibility for integrating with different third-party systems. We have implemented the product to optimize internal business processes and improve API communication between different units.

I rate it an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
Delivery Manager at a computer software company with 201-500 employees
Real User
Top 5
A stable and open-source solution that has a user-friendly interface and provides seamless integrations
Pros and Cons
  • "The graphical interface is very beneficial."
  • "The product must provide more videos and training materials."

What is our primary use case?

We use the solution for workflow processes of different sectors.

What is most valuable?

The workflow builder is valuable. The graphical interface is very beneficial. We can build whatever workflow we need. Currently, we are integrating the solution with our document management system. It acts as a repository for the documents. Inbound and outbound integrations are very easy.

The solution fulfills our implementation needs. The interface is user-friendly compared to Oracle. The solution is well-known in Egypt. Even government sectors are switching to Camunda. There are a lot of materials available. The technical team did a lot of self-study. Now, we can integrate the solution with our document management system and implement the processes we need. I rate the documentation a nine out of ten.

What needs improvement?

The product must provide more videos and training materials.

For how long have I used the solution?

I have been using the solution for one year.

What do I think about the stability of the solution?

The tool is very stable.

What do I think about the scalability of the solution?

All our implementations have 50 to 100 users.

How are customer service and support?

We use the forums when we need support. The product has a big community.

How was the initial setup?

We did not encounter any issues during the installation or while building the workflows. We implement the tool for our customers.

What's my experience with pricing, setup cost, and licensing?

The most attractive feature of the product is that it is open source.

Which other solutions did I evaluate?

We are currently promoting the product to our customers. They are using Oracle BPEL, which is a licensed solution. They need an open-source tool. So, we are suggesting Camunda to them. Camunda is comparable with the licensed products. The competitors might provide more features compared to Camunda, but they are not that valuable.

What other advice do I have?

I recommend using the product. Overall, I rate the product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
Engineering Manager at nagra
Real User
Provides flexibility for defining workflows and has a Community edition
Pros and Cons
  • "The ease with which I can define workflows is most valuable. The latest updates and flexibility that it provides around a task activity are interesting for me."
  • "Community support is basically what I'm looking for. Other than that, it is okay for now."

What is our primary use case?

We are using it for one of our workflows. We are not using the user interface per se. We are making use of JavaScript Angular for the UI. So, we're just using the engine part of Camunda.

We are using its latest version.

What is most valuable?

The ease with which I can define workflows is most valuable. The latest updates and flexibility that it provides around a task activity are interesting for me.

What needs improvement?

Community support is basically what I'm looking for. Other than that, it is okay for now.

For how long have I used the solution?

I have been using this solution for the past one and a half years.

What do I think about the stability of the solution?

Its stability is okay. As far as the performance is concerned, we have our internal architectural constraints, and because of them, it is unstable, but it specifically has nothing to do with Camunda.

What do I think about the scalability of the solution?

It is easy to scale. We have about 50 to 60 users, and it is used on a daily basis.

Which solution did I use previously and why did I switch?

We used to use K2. We changed from K2 to Camunda mainly due to the licensing cost issues.

How was the initial setup?

It was simple. It took us about three or four weeks to deploy the first portion or first draft of BPM.

In terms of maintenance, it is okay. It doesn't require anything specific.

What about the implementation team?

We did it internally.

What's my experience with pricing, setup cost, and licensing?

Its price is decent. Everything is included in the license.

The Community version is also good to start with. We are using the Community version.

What other advice do I have?

It is loosely coupled. Therefore, there is a lot of flexibility in the way we want to restrict the usage of Camunda. 

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user

Check SpiffWorkflow.org 


Community is our thing :)


We are open-source, low-code, developed on top of a Python visual workflow library and use standard BPMN.


You can e-mail me for more information:


elizabeth.cruz (at) sartography (dot) com

Gerente do Escritório de Processos at SEAD
Real User
A workflow and decision automation platform featuring great collaboration capabilities
Pros and Cons
  • "We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation."
  • "As we experienced some difficulties in the beginning, deployment took almost a month."

What is our primary use case?

We recently finished a proof of concept with Comunda, and it was successful.

Because it's a complete solution, you can start modeling to automate processes. We can also develop projects with a high degree of collaboration, which is precious for us, especially during this pandemic when we are often isolated.

Within our organization, there are roughly 20 employees using this solution.

What is most valuable?

The collaboration capabilities have proven to be a great asset during this pandemic. We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation.

What needs improvement?

As I mencioned, we've just finished a proof of concept, so our experience with the tool is still very recent. In general, it mets ours expectations.

Something that could be improoved is the capabilitie of integranting different modeling tools, in order to facilitate both the import and export of models.

For how long have I used the solution?

I have been using Camunda BPM since January 2020. 

What do I think about the stability of the solution?

As we are still relatively new to this solution, I can't really comment on the stability; however, I know some people in the government who use this solution and they are very satisfied with the stability.

How are customer service and technical support?

We have actually never need to consult technical support, so I can't comment on them.

How was the initial setup?

I know that the IT team needed some help, fortunately, we have a good connection with them, so we worked together to set things up. In the beginning, it was kind of hard.

As we experienced some difficulties in the beginning, deployment took almost a month.

What other advice do I have?

My advice: try it because it's a great solution.

On a scale from one to ten, I would give Camunda BPM a rating of nine. If the initial setup was easier, I would give it a ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Founder at Simpro Tech
Real User
Top 5Leaderboard
Beneficial BPM, easy to install, but pricey in comparison to other products
Pros and Cons
  • "Having knowledge of the BPM and monitoring process has proven to be very beneficial, as I am currently engaged in documenting processes for Clientele."
  • "The primary issue regarding the Camuto platform is its high cost of training. This is why I haven't discussed it extensively, as compared to other products that are more affordable in terms of developer training."

What is our primary use case?

The majority of my research work pertains to financial organizations, specifically, credit processes, loan origination, and appraisal of loan decisions. The majority of my clients are financial institutions.

What is most valuable?

Having knowledge of the BPM and monitoring process has proven to be very beneficial, as I am currently engaged in documenting processes for Clientele. 

The BPM has been of real help because I'm knowledgeable about the BPM and monitoring process. I've been in the process of documenting processes for Clientele. 

Although I have acquired knowledge about process automation, I am facing a challenge in implementing it for one of my clients due to various reasons such as some of them still using legacy systems or undergoing changes in their core banking software. However, I am eagerly looking forward to the opportunity to implement a process automation solution for one of my clientele.

What needs improvement?

The primary issue regarding the Camunda platform is its high cost of training. This is why I haven't discussed it extensively, as compared to other products that are more affordable in terms of developer training.

For instance, if I were to compare a Process Maker who provides free training with UiPath, which is also free, and then with the Camunda Platform, the latter requires payment for its services and verification procedures. The amount charged by Camunda is quite substantial and not negligible.

As you can see, I am unable to carry out any implementation without having received prior training, and this has been a major disadvantage of using the Camunda Platform.

I would like to see the pricing improved.

For how long have I used the solution?

I have been using the Camunda Platform for approximately a year now.

I am working with the community edition. 

I am not aware of the version that we are using, but I don't believe that it is the most recent version.

What do I think about the stability of the solution?

I haven't had the opportunity to test the solution in an actual working environment yet, as it seems that you haven't deployed it either. Although I have used a modeler extensively, I haven't been able to deploy a solution to a client, so I can't speak to its stability.

What do I think about the scalability of the solution?

It is my understanding, that the solution is highly scalable, but I haven't had the chance to test its scalability. 

I haven't encountered any issues with the solution crashing, so I don't have any experience in troubleshooting such problems. 

However, I'm willing to experiment with the different versions I have and try to find a solution if any issues arise. 

We currently have three users.

Our original plan was to implement this solution for a client. However, I found it challenging to promote the product without having the necessary technical expertise to modify the code in certain areas. I had to go through additional training, which, as I mentioned earlier, was a disadvantage since it made me hesitant to deploy the solution in a financial institution.

I don't believe I have the necessary accreditation or certification to deploy the solution. I haven't undergone the required training or been formally verified as competent in this area.

How are customer service and support?

I haven't reached out to technical support since the community version doesn't offer it unless I seek assistance from the forum.

How was the initial setup?

Setting up the software development process is not difficult for me because I am knowledgeable in this area.

Since the process is mostly Java-based, there is no need for me to do any training. However, the aspect of training poses a challenge due to its high cost.

The initial setup was straightforward. That was what I was able to accomplish. 

It took me approximately two to three hours to complete the task. I had to refer to tutorials and make some adjustments on my computer, which consumed some time. As a developer, I found the task relatively easy to handle.

I deployed it. But it was not a major inconvenience for me. It was deployed a year ago.

What's my experience with pricing, setup cost, and licensing?

In Africa, the cost of deployment is an important factor to consider since it adds to the overall cost. This might be the only drawback to using it.

Licensing fees are paid on a yearly basis.

It's an expensive solution.

What other advice do I have?

Having learned about BPM, I gained valuable insights from one of the key contributors to the ONG group, a prominent founder of the organization who is also involved in the development of Camunda. Based on my experience, I would strongly suggest this solution to anyone seeking to implement a robust Camunda Platform.

My recommendation is to ensure proper documentation of the initial processes. This is because one of the challenges faced by our clients is the lack of documentation for their processes.

The challenge lies not only in defining policies but also in documenting end-to-end processes. During the documentation process, it becomes apparent that some knowledge is retained by individuals rather than being stored in a centralized procedure. 

Before considering automation, I recommend prioritizing process documentation. This ensures that all critical information and expertise are centralized and easily accessible, resulting in a more successful automated implementation.

I would rate Camunda Platform a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PawanSingh2 - PeerSpot reviewer
Director at Marsh
Real User
Top 20
Open-source, easy to develop, and scalable
Pros and Cons
  • "The most valuable features are the workflow, the task list, and the modeler where we use VPN."
  • "An improvement would be to support Angular 2 instead of AngularJS, which is quite old."

What is our primary use case?

We use Camunda to automate business processes.

What is most valuable?

The most valuable features are the workflow, the task list, and the modeler where we use VPN.

What needs improvement?

An improvement would be to support Angular 2 instead of AngularJS, which is quite old. I would also like Camunda to provide support for migrating to the new version so that my processes migrate without any problems.

For how long have I used the solution?

I've been using Camunda for almost six months.

What do I think about the stability of the solution?

Stability-wise, Camunda is good, but sometimes task queries get very slow when we have a large number of tasks.

What do I think about the scalability of the solution?

The scalability is quite good, we've had no challenges with it.

How was the initial setup?

The initial setup is quite easy - I set it up in 30-35 hours.

What's my experience with pricing, setup cost, and licensing?

The license is quite expensive, which is why we went with the community version.

What other advice do I have?

We chose to use Camunda because it's open-source, easy to develop, and scalable, plus we were able to develop some of the enterprise features offered with the license in-house only. I would definitely recommend anyone thinking of implementing Camunda to try it out, just bear in mind that when the number of tasks increases, you need to write your own queries and that you need to keep the number of form variables low because performance decreases when it gets higher. I would rate Camunda Platform eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Camunda Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Camunda Report and get advice and tips from experienced pros sharing their opinions.