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Chief, Service Delivery at IGA
Real User
Enables us to document all of the processors and VPN and has many features
Pros and Cons
  • "We are documenting all of the processors and VPN. Then we are sharing it with our business users."
  • "When you search for Camunda BPM resources or books on how to utilize Camunda BPM, it is lacking. When it comes to Alfresco, there are thousands of resources that can help you to utilize within AWS and its Group Services. I would like to see the usage of Camunda BPM on Amazon Web Services be improved."

What is our primary use case?

We're planning and exploring moving to the Enterprise Edition. We find some functionality for the migration to be helpful for us. This is why we might move to the Enterprise Edition.

How has it helped my organization?

We are currently using Community Edition and then looking to move to Enterprise Edition possibly soon.

What is most valuable?

We are using the latest version of Camunda BPM. We keep upgrading to each new release. We keep always moving with less change. There are a lot of features in Camunda BPM.

We are documenting all of the processors and VPN. Then we share it with our business users so they can approve our other process. From the technical part, what we did was exposing Camunda BPM as a web service.

We configured a split between the process and the business. If there are any changes in the business, we are changing it in the process. If there is no impact, we don't need to redeploy our configuration settings again and again. 

This was something that saved us time and improved our data center processes.

What needs improvement?

We were discussing Alfresco. They were saying that their product is much better than Camunda BPM. We signed the governance policy for "Cloud First". 

When you search for Camunda BPM resources or books on how to utilize Camunda BPM, it is lacking. When it comes to Alfresco, there are thousands of resources that can help you to utilize within AWS and its Group Services. I would like to see the usage of Camunda BPM on Amazon Web Services be improved.

For Camunda BPM, the sense of community is lacking. The company itself is based in Germany. Alfresco is a very small company with an open source community. It is really good and it works perfectly. It was easy for us to adopt it. 

We are proposing that Camunda BPM can be offered as a web service. What could be improved is better support for AWS and training provided with the platform to make it easier to use.

Buyer's Guide
Camunda
November 2024
Learn what your peers think about Camunda. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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For how long have I used the solution?

We've been using the Community Edition for three to four years.

What do I think about the stability of the solution?

Camunda BPM is very stable.

What do I think about the scalability of the solution?

We didn't experience any issues with the scalability of Camunda BPM. It has good scalability by default. We are in Information Authority and we're looking on behalf of other government agencies, i.e., the civil service correspondence system.

We are creating different systems for the VPN to meet the processes. We are using Camunda BPM for 200 to 300 users. We use it almost every day.

How was the initial setup?

We took responsibility for the setup and it was straightforward with community help

What about the implementation team?

We implemented the setup of Camunda BPM on our own. We did everything in-house. Within a week, it was done. We implemented pretty fast.

What other advice do I have?

We're very strongly recommending Camunda BPM. It is good. It is easy. The community is good. There is a lot of support if you are stuck anywhere. You can Google it and find the answers. Many people are using Camunda BPM worldwide and finding the responses was easy. 

I would rate it an eight out of ten. The reason why I wouldn't rate it a 10/10 or higher is that there are some other features available within other tools that can improve the algorithms they are not aware of yet.

Camunda BPM satisfies our requirements and we have been using it for a year.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing consultant at a computer software company with 10,001+ employees
Real User
Easy to use and user friendly
Pros and Cons
  • "It's user friendly, much better than most tools I have seen."
  • "The documentation could use improvement."

What is our primary use case?

We use the free version because our organization is a consulting organization and we work normally for customers. My primary use case is for training and modeling purposes.

I use the BPMN and the DMN model. 

What is most valuable?

The most valuable feature is that it is easy to use. I train my colleagues and customers and I don't want them to need to learn how the solution works. I want to be the one who learns about the product and teach them BPMN. 

It's user friendly, much better than most tools I have seen.

What needs improvement?

The documentation could use improvement. 

For how long have I used the solution?

I have been using Camunda for two years. 

What do I think about the stability of the solution?

For modeling it's very stable. At the execution level, I don't have experience.

What do I think about the scalability of the solution?

I think it is scalable, but I don't have experience with scaling it. 

How was the initial setup?

The initial setup of this platform was very simple.

What other advice do I have?

Often more functions will make a model or tool more complex. I like the simplicity of Camunda. It is very easy to use. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Camunda
November 2024
Learn what your peers think about Camunda. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1074954 - PeerSpot reviewer
PMO Office Digital Transformation, Ministry of the Interior at a manufacturing company with 1,001-5,000 employees
Real User
Stable and easy to start using, but it's difficult to modify a process
Pros and Cons
  • "The most valuable feature is that, with a visual system, you can try to have a process client before beginning the programming for the application."
  • "Camunda could be improved by making it easier to modify a process. You can program it to follow a process, but it is difficult to modify the process when the application is in use. It could also be improved by making it easier to use the visual platform without needing to be informed on that. Sometimes, we programmers haven't used it in the past, and it's a bit difficult to learn it."

What is our primary use case?

Our primary use case of Camunda is for following a process in our applications. Camunda is a work process product. We are developing some applications and when we want them to follow a specific process, we use Camunda to help the programmers follow that process we want to achieve. 

We are using a version of the free service they provide, but I'm unsure which version it is. Camunda is deployed on-premise. 

What is most valuable?

The most valuable feature is that, with a visual system, you can try to have a process client before beginning the programming for the application. 

What needs improvement?

Camunda could be improved by making it easier to modify a process. You can program it to follow a process, but it is difficult to modify the process when the application is in use. It could also be improved by making it easier to use the visual platform without needing to be informed on that. Sometimes, we programmers haven't used it in the past, and it's a bit difficult to learn it. 

For how long have I used the solution?

I have been using Camunda for two years. 

What do I think about the stability of the solution?

The stability is quite good. It's not used on a daily basis right now, but when we deploy the application, which is massive, it will be used daily. Camunda is stable, but there is some difficulty in changing the process. 

What do I think about the scalability of the solution?

We will see how the scalability is in a few weeks, but we are going to do some trials and testing on the scalability. For the past two years, Camunda has been used to develop a new system, a very big system application, that is going to be used here in Spain. In a few weeks, it will be used by about 1,000 final users. As far as the programmers and technical people working with it, there are about 50 people. 

How are customer service and support?

We haven't contacted technical support yet, but in the future, we will try to contact them in order to improve the platform and have new versions. We may go for the paid version, so we will have to contact them. We have been able to resolve any issues without contacting their technical support. 

How was the initial setup?

I think the setup process is simple. It's not very complex because we have installed it several times for the development area and for the production and we have not had any problems. I think deployment took no more than about two or three days—it was not difficult. 

What about the implementation team?

We implemented this solution through an in-house team. The installation was done internally, by the systems area in our company. 

What's my experience with pricing, setup cost, and licensing?

Camunda has a free service as well as a commercial service. We are using the free service. 

In the future, we may pay for maintenance services. We haven't had to do any maintenance yet, but we plan to buy some package or product in order to handle the maintenance. 

What other advice do I have?

I rate Camunda a seven out of ten. I would recommend the paid version of Camunda because of the difficulties we have had with the free version. It's easy to start using, but it's difficult to make changes. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1425228 - PeerSpot reviewer
Sr. Process Analyst at OTP Bank Romania S.A.
Real User
Provides us with the ability to streamline a process model
Pros and Cons
  • "Ease of use and ability to streamline a process model."
  • "Process interfaces between diagrams could be improved."

What is our primary use case?

We are a bank and use this solution for process modeling, organizing, and process architecture like line of business, and to be able to make process interfaces between each diagram. Activities include client enrollment, or a client account opening with a process for loan granting, which can't be done in Modeler. We are customers of Camunda and I'm a process analyst. 

What is most valuable?

The most valuable features are the ease of use and the ability to streamline a process model on a BPM diagram.

What needs improvement?

Process interfaces between diagrams could be improved. I'd like to see process interfaces and structure in order to make process architecture. Not only to lift diagrams, but to make new diagrams and new data. You can make new diagram and new data but if the client wants to open a current account, then it must be a process interface. It would also be helpful if they would publish processes in a format that can be easily viewable and understandable. The main area would be in publishing because we want to have all the processes published on our intranet. 

For how long have I used the solution?

I've been using this solution for six months. 

What do I think about the stability of the solution?

The stability is fine although we did have some initial problems with it. 

What do I think about the scalability of the solution?

The solution is quite scalable and functional. We have seven to 10 users doing process modelling. They're focused on archiving processes.  

How are customer service and technical support?

Technical support is fine, although a little slow. 

How was the initial setup?

The initial setup was very easy, I did it myself. 

What other advice do I have?

As a process analyst, I'm into IT development, so my advice is not to make processes highly detailed. The value added here is the freeware version that can give you the best tool to get the job done as a process analyst. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Associate Artist at Thoughtschools
Real User
Top 20
A cost-effective solution that can be used for automating networking business processes
Pros and Cons
  • "The most valuable feature of Camunda Platform is its Microservices architecture, which is easily integrable with APIs."
  • "Camunda Platform's customer support could be improved because their response is quite slow."

What is our primary use case?

We use Camunda Platform for automating networking business processes.

What is most valuable?

The most valuable feature of Camunda Platform is its Microservices architecture, which is easily integrable with APIs.

What needs improvement?

Camunda Platform's customer support could be improved because their response is quite slow.

For how long have I used the solution?

I have been using Camunda Platform for approximately one year.

What do I think about the stability of the solution?

Camunda Platform is a stable solution. However, we recently lost a lot of data because the solution's database was down.

I rate Camunda Platform a seven to eight out of ten for stability.

How was the initial setup?

The solution's initial setup is quite straightforward. I rate Camunda Platform a six or seven out of ten for the ease of its initial setup.

What about the implementation team?

Camunda Platform's deployment was done in a day.

What's my experience with pricing, setup cost, and licensing?

Compared to other software, Camunda Platform is quite cost-effective.

What other advice do I have?

Overall, I rate Camunda Platform a seven or eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Check SpiffWorkflow.org


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Innovation Director at a financial services firm with 51-200 employees
Real User
Helps us create prototypes and put them into production
Pros and Cons
  • "We have a lot of users, almost 1,800, and we needed something affordable, stable and something that could be used by a large financial company. This solution truly fit the bill."
  • "If Camunda could develop something that creates user forms that would be a great feature to have. They also need to improve the UI."

What is our primary use case?

This solution enables the development team to quickly create prototypes and put them into production.

What needs improvement?

If Camunda could develop something that creates user forms that would be a great feature to have. They also need to improve the UI.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It is extremely stable.

What do I think about the scalability of the solution?

It is very scalable and it scales horizontally. You can basically automate every single process in the company.

How are customer service and technical support?

We have not used tech support yet. 

Which solution did I use previously and why did I switch?

We did not use a prior solution to this solution.

How was the initial setup?

I would say it's medium complexity to setup. You do need development skills but the experience has been clear for us.

What was our ROI?

We have a lot of users, almost 1,800, and we needed something affordable, stable, and something that could be used by a large financial company. This solution truly fit the bill.

What's my experience with pricing, setup cost, and licensing?

It is less cost-prohibitive than other solutions on the market. This solution was in our price range.

Which other solutions did I evaluate?

We also looked at IBM BPM, Peg, and Appian.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Business process manager at a comms service provider with 10,001+ employees
Real User
User interface and design process needs improvement, but good for data models
Pros and Cons
  • "The solution is good for data models."
  • "I don't like the UI of the Camunda Platform, I have found the Signavio solution to be much better for me to create the process designs and execute them. Additionally, I have found the tools in the Camunda Platform are not compatible with some of my other tools. They should improve this in the future."

What is our primary use case?

We are using the Camunda Platform to build data models.

What is most valuable?

The solution is good for data models.

What needs improvement?

I don't like the UI of the Camunda Platform, I have found the Signavio solution to be much better for me to create the process designs and execute them. Additionally, I have found the tools in the Camunda Platform are not compatible with some of my other tools. They should improve this in the future.

For how long have I used the solution?

I rate Camunda Platform for approximately two years.

What do I think about the scalability of the solution?

We have many people in my organization using this solution.

How are customer service and support?

I have not contacted support, we use our internal IT team for support.

Which solution did I use previously and why did I switch?

I have used other solutions previously, such as Signavio.

What's my experience with pricing, setup cost, and licensing?

We have an annual subscription to this solution.

What other advice do I have?

I would not recommend this solution because I did not have a good experience.

I rate Camunda Platform a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Software Engineer at a non-profit with 201-500 employees
Real User
A good open-source solution with a robust user community
Pros and Cons
  • "The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to Pega. It's also more portable."
  • "The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself."

What is our primary use case?

Primary use case is for fast prototyping innovatie processes within the social domain of the government.

How has it helped my organization?

Camunda has enabled us to do quick prototyping within end-to-end team consisting out  of information architects/process architects/developers and product owner to form a consistent view in business value, achitectural compliancy and technology.

What is most valuable?

The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to other BPM engines out there. It's also more portable than most of them. Next to being open source, the modellers are made in HTML and can be embedded in your own website with little effort.

What needs improvement?

The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself.

The solution could also use more and better frameworks in terms of embedding them in the engine. Right now the only embedded framework that's supported is Java. It's not a problem because you can also have remote workers that do part of the process through their remote RESTful API which they have clients for, but you cannot embed .NET. You cannot embed that for execution within the engine through delegates, so I would definitely say that would be a plus if they would expand that. Certainly in terms of performance.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

I haven't had any issues with any instability.

What do I think about the scalability of the solution?

There's a free version and an enterprise version, so it depends on which you choose but it's very scalable, but you have to understand it's persistence strategies as it uses a centralized database. That's normal for a BPM, however. In their new product Zeebe, which is a derivative of Camunda, they've made it completely decentralized and scalable via partitions, which might be more generic and easier to understand than the forementioned persistence strategies of Camunda. Because of partitioning, Zeebe is also a step forward into better orchestration in a micro service landscape. On the other hand that comes with the cost of complexity of installation. I would say for small to mid-size companies Camunda is scalable enough.

We're using it in the innovation field labs for the government so there's about potentially 350 municipalities there, and the number of people who are participating in this common ground field lab is about 150 potential developers, product owners, business analists that can be tied together in their disciplines around the Camunda Process and Decision Modelling Engines. A few products in those labs are now being developed using Camunda.

How are customer service and technical support?

We are able to do everything from community support. Everything is well documented there. There has been no need to get support from them specifically but one of the owners writes a lot of papers and presents webinars which you can join for free. I would say they have very, very good support and are very open-source community-minded. I think they are one of the most supportive companies I've seen.

I don't have any knowledge about the paid support, because we don't do paid plans. I suppose that it would be great because if their free seminars and white papers are good, I suppose a higher level of support would be great, they really know what they are doing.

Which solution did I use previously and why did I switch?

We used a workflow engine. The reason for switching is compliancy by design. Mainly Object Management Group (OMG) and Triple Crown Standards (BPMN, DMN, CMMN), which are supported by Camunda allowed us to reach this compliancy.

How was the initial setup?

It depends on how you set it up. If you want to set it up for demo purposes or development and start working with the product, the set up is fast. The first one I installed took me five minutes and it was running.

Which other solutions did I evaluate?

We wanted an open source engine. Therefore we did not evaluate other engines such as Mendix, Pega.

What other advice do I have?

We use the free version, the open-source version, but there is an Enterprise option. And the Enterprise version has heat maps so you can easily optimize complex processes on performance. You can easily see the hot spots that need to be scaled in a different manner in terms of hardware or improving your process flow.

I would definitely recommend the solution to anyone. At least for the short-term. They are currently shifting towards their new product, Zeebe. We are actually currently using it already in smaller labs on smaller projects, such as modelling process flow's and micro service orchestration driving front end ui's such as digital assistants. But there is not much difference between the two so, I would definitely advise anyone starting with a BPM, in general, to start with Camunda. I found Camunda really easy to start with.

I would rate this solution 8 out of 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Camunda Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Camunda Report and get advice and tips from experienced pros sharing their opinions.