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reviewer1195653 - PeerSpot reviewer
BPM Technical Referent at a computer software company with 1,001-5,000 employees
Real User
Top 20
Provides excellent documentation and Camunda cockpit acts as a powerful dashboard, offering a comprehensive view of processes
Pros and Cons
  • ", Camunda can be a powerful tool to work with when used in an optimized and well-implemented manner."
  • "When building interfaces, there are limited tools to work with, especially when dealing with different types of tasks, such as user tasks and system tasks."

What is our primary use case?

We have implemented it for an existing production application called Click End Connect, which is used for Orange Shops. Click End Connect allows users to view available mobile devices, select the shop that best suits their needs, and collect the chosen device within two hours without having to wait in the shop. The application handles stock verification and ticket collection processes seamlessly.

How has it helped my organization?

We have the Camunda Platform's cockpit, which is a key component of the Camunda Platform. By utilizing the Camunda cockpit, we can define stages and collect valuable data, including key performance indicators (KPIs). This allows us to identify areas of weakness that can be improved upon. 

The BPM (Business Process Management) cycle follows a pattern of collecting data, making improvements, executing processes, and then continuously refining them with the input of the entire team. The Camunda cockpit serves as a powerful tool provided within Camunda Platform. It acts as a dashboard, offering all the necessary information and key performance indicators required for effective monitoring and decision-making.

What is most valuable?

The most important thing about Camunda is that it's open source. It's a tool that is tuned to our pro profile concept, which suits our preferences and project needs. It's been really beneficial for us. 

The connectors available on Camunda Platform have responded to all our requirements, such as sending emails, and SMS, making web service calls, API integration, and handling show requests. 

Additionally, we were able to connect it with the Docker platform, allowing us to use containers that meet our performance needs. 

What needs improvement?

There is something that could be improved, particularly the availability of a drag-and-drop front-end tool for the workflow designer. When building interfaces, there are limited tools to work with, especially when dealing with different types of tasks, such as user tasks and system tasks. It would be beneficial to have something like the latest version of Ondula, which offers more flexibility and ease of use.

Buyer's Guide
Camunda
January 2025
Learn what your peers think about Camunda. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

For how long have I used the solution?

I've been using Camunda for five years now. We collaborated with a company called Schema in Paris, which provided us with support when needed and integrated closely with us. Camunda was the first product we put into production, and it has been quite successful.

We are currently using the seventh version of Camunda. We haven't upgraded to the eighth version yet. However, we are studying the possibility of migrating to the new version, especially the cloud-based variant with DB platform integration, among other features.

What do I think about the stability of the solution?

It is a stable solution if you have a properly configured server, regardless of the server type you are using (e.g., Apache, Nginx, or others), Camunda remains stable. 

As long as you have a good configuration, you shouldn't face any significant problems.

What do I think about the scalability of the solution?

It is a scalable solution. We use four containers for our production environment. It is scalable and easy to maintain. 

We haven't encountered any problems with scalability during both the testing and deployment phases.

How was the initial setup?

It is not overly complex to set up and implement if you are already a Java developer. For Java developers, it is quite straightforward and manageable. 

However, if you are, for example, a PHP developer or someone working with a different technology stack without Java skills, it may be a bit challenging to get started with Camunda. In such cases, I would recommend seeking assistance or guidance.

Camunda is a highly documented platform. I really appreciate that aspect. When I started working with Camunda, I made sure to read all the documentation for the APIs and other related information. It's a well-documented tool.

What about the implementation team?

The deployment process utilizes DevOps practices. We make use of tools like Docker, which are suitable for various platforms and easy to use.

The deployment usually takes around five minutes. This includes steps such as packaging, configuring the environment, installing the application, and allowing the server to start. The entire procedure is completed within five minutes.

Moreover, it can be managed by a single engineer or developer who has experience with CI/CD, DevOps platforms, Docker, and related technologies. 

Although not a junior developer, one knowledgeable person can handle the deployment process. In our case, we had one individual who handled the deployment for us, and for subsequent applications, each of us was responsible for maintaining our own application.

What's my experience with pricing, setup cost, and licensing?

There were some features that were only available in the paid version, not in the community version we used. For instance, we implemented an interface ourselves to view the history of our process instances because the historical data functionality was not accessible.

It is available, but it is part of the enterprise edition, which requires a paid license. We didn't have the option to purchase licenses as we migrated to open-source tools. 

So we had to customize our interfaces and tools using the Camunda API to replace the functionality found in the enterprise edition. That's how we managed it.

Which other solutions did I evaluate?

We have compared Camunda with the Bonita platform, and Camunda came out as the preferred choice in terms of features and functionality.

What other advice do I have?

I recommend developing their expertise and skills with BPM. They should have a deep understanding of architecture. Starting with good releases is important because it allows users to become familiar with powerful tools and solutions. 

If you encounter a real problem, it is crucial to have a well-configured environment, whether it's a web server or any other production platform. Implementing BPM with good practices and optimization is key. 

Overall, Camunda can be a powerful tool to work with when used in an optimized and well-implemented manner.

Overall, I would rate Camunda Platform an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Founder at Simpro Tech
Real User
Top 5Leaderboard
Beneficial BPM, easy to install, but pricey in comparison to other products
Pros and Cons
  • "Having knowledge of the BPM and monitoring process has proven to be very beneficial, as I am currently engaged in documenting processes for Clientele."
  • "The primary issue regarding the Camuto platform is its high cost of training. This is why I haven't discussed it extensively, as compared to other products that are more affordable in terms of developer training."

What is our primary use case?

The majority of my research work pertains to financial organizations, specifically, credit processes, loan origination, and appraisal of loan decisions. The majority of my clients are financial institutions.

What is most valuable?

Having knowledge of the BPM and monitoring process has proven to be very beneficial, as I am currently engaged in documenting processes for Clientele. 

The BPM has been of real help because I'm knowledgeable about the BPM and monitoring process. I've been in the process of documenting processes for Clientele. 

Although I have acquired knowledge about process automation, I am facing a challenge in implementing it for one of my clients due to various reasons such as some of them still using legacy systems or undergoing changes in their core banking software. However, I am eagerly looking forward to the opportunity to implement a process automation solution for one of my clientele.

What needs improvement?

The primary issue regarding the Camunda platform is its high cost of training. This is why I haven't discussed it extensively, as compared to other products that are more affordable in terms of developer training.

For instance, if I were to compare a Process Maker who provides free training with UiPath, which is also free, and then with the Camunda Platform, the latter requires payment for its services and verification procedures. The amount charged by Camunda is quite substantial and not negligible.

As you can see, I am unable to carry out any implementation without having received prior training, and this has been a major disadvantage of using the Camunda Platform.

I would like to see the pricing improved.

For how long have I used the solution?

I have been using the Camunda Platform for approximately a year now.

I am working with the community edition. 

I am not aware of the version that we are using, but I don't believe that it is the most recent version.

What do I think about the stability of the solution?

I haven't had the opportunity to test the solution in an actual working environment yet, as it seems that you haven't deployed it either. Although I have used a modeler extensively, I haven't been able to deploy a solution to a client, so I can't speak to its stability.

What do I think about the scalability of the solution?

It is my understanding, that the solution is highly scalable, but I haven't had the chance to test its scalability. 

I haven't encountered any issues with the solution crashing, so I don't have any experience in troubleshooting such problems. 

However, I'm willing to experiment with the different versions I have and try to find a solution if any issues arise. 

We currently have three users.

Our original plan was to implement this solution for a client. However, I found it challenging to promote the product without having the necessary technical expertise to modify the code in certain areas. I had to go through additional training, which, as I mentioned earlier, was a disadvantage since it made me hesitant to deploy the solution in a financial institution.

I don't believe I have the necessary accreditation or certification to deploy the solution. I haven't undergone the required training or been formally verified as competent in this area.

How are customer service and support?

I haven't reached out to technical support since the community version doesn't offer it unless I seek assistance from the forum.

How was the initial setup?

Setting up the software development process is not difficult for me because I am knowledgeable in this area.

Since the process is mostly Java-based, there is no need for me to do any training. However, the aspect of training poses a challenge due to its high cost.

The initial setup was straightforward. That was what I was able to accomplish. 

It took me approximately two to three hours to complete the task. I had to refer to tutorials and make some adjustments on my computer, which consumed some time. As a developer, I found the task relatively easy to handle.

I deployed it. But it was not a major inconvenience for me. It was deployed a year ago.

What's my experience with pricing, setup cost, and licensing?

In Africa, the cost of deployment is an important factor to consider since it adds to the overall cost. This might be the only drawback to using it.

Licensing fees are paid on a yearly basis.

It's an expensive solution.

What other advice do I have?

Having learned about BPM, I gained valuable insights from one of the key contributors to the ONG group, a prominent founder of the organization who is also involved in the development of Camunda. Based on my experience, I would strongly suggest this solution to anyone seeking to implement a robust Camunda Platform.

My recommendation is to ensure proper documentation of the initial processes. This is because one of the challenges faced by our clients is the lack of documentation for their processes.

The challenge lies not only in defining policies but also in documenting end-to-end processes. During the documentation process, it becomes apparent that some knowledge is retained by individuals rather than being stored in a centralized procedure. 

Before considering automation, I recommend prioritizing process documentation. This ensures that all critical information and expertise are centralized and easily accessible, resulting in a more successful automated implementation.

I would rate Camunda Platform a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Camunda
January 2025
Learn what your peers think about Camunda. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Yogesh Naik - PeerSpot reviewer
Principal Software Engineer at Deserve
Real User
Top 20
A highly stable solution that has an easy process diagram creation and deployment
Pros and Cons
  • "Camunda's process diagram creation and deployment is very easy."
  • "The solution's pricing and scalability could be improved."

What is our primary use case?

We process credit card applications using Camunda.

What is most valuable?

Camunda's process diagram creation and deployment is very easy. You can model the business processes very easily in Camunda.

What needs improvement?

The solution's pricing and scalability could be improved. It's very difficult to know how to really scale the solution. It would be nice if information is made available about case studies where people have scaled Camunda to a larger set of requests per second and how they did it. We really struggle to scale up the solution.

For how long have I used the solution?

I have been using Camunda for one and a half years.

What do I think about the stability of the solution?

I rate Camunda ten out of ten for stability.

What do I think about the scalability of the solution?

We have a back-end integration. So, no user logs in to Camunda on a day-to-day basis. One or two developers log in to the solution when there is some issue, or some application gets stuck.

I rate Camunda a five or six out of ten for scalability.

How are customer service and support?

I posted some things on Camunda's community channel, and I found the community helpful and nice.

Which solution did I use previously and why did I switch?

I previously used Apache Activiti. Apache Activiti does not have much community activity, but Camunda's community support is very nice.

What about the implementation team?

It took around a week to deploy Camunda by one or two people.

What other advice do I have?

Camunda is deployed on the cloud in our organization. I would recommend Camunda for low to medium-scale businesses. I would not recommend the solution to high-scale businesses because of the lack of documentation.

Camunda is the right choice for long-running business processes instead of ones that can be finished in a few seconds or minutes.

Overall, I rate Camunda an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
VamsiKrishna2 - PeerSpot reviewer
Software Trainee at Eidiko
Real User
It is easy to install, integrates well, is stable, and scalable
Pros and Cons
  • "Camunda Platform is better than IBM BPM, and Azure. It is more elaborate."
  • "I would like to see better pricing."

What is our primary use case?

It is used in the same way that Azure and IBM BPM work.

We use the Camunda Platform for Banking services.

What is most valuable?

Camunda Platform is better than IBM BPM, and Azure. It is more elaborate. 

It is divided across the platform.

The integration is separated as well as the UI, and the internal work.

It also integrates well.

What needs improvement?

I would like to see better pricing.

For how long have I used the solution?

I have been using the Camunda Platform for a couple of months.

Camunda Platform can be deployed both on-premises and on the cloud.

We are not using the most recent version, but an internet version while the Cloud version is being developed.

We are currently using the Enterprise Edition.

What do I think about the stability of the solution?

The Camunda Platform is stable enough.

What do I think about the scalability of the solution?

Camunda is a scalable solution.

We have 10 to 15 users per site.

How are customer service and support?

We have not contacted technical support.

How was the initial setup?

The installation is quite straightforward.

You log into the Camunda website and download the folder to install it directly.

The installation process took 20 to 25 minutes.

We configured the integration and the UI.

What's my experience with pricing, setup cost, and licensing?

Generally, the price could be better, as well as the licensing fees. 

What other advice do I have?

We have not yet explored all that Camunda Platform offers.

We would recommend this solution to others who are considering using it.

I would rate Camunda Platform a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

Check SpiffWorkflow.org


Our pricing is much much more accessible.


We are an open-source, low-code process automation tool, developed on top of a Python visual workflow library and use standard BPMN.


You can e-mail me for more information:


elizabeth.cruz (at) sartography (dot) com

Gerente do Escritório de Processos at SEAD
Real User
A workflow and decision automation platform featuring great collaboration capabilities
Pros and Cons
  • "We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation."
  • "As we experienced some difficulties in the beginning, deployment took almost a month."

What is our primary use case?

We recently finished a proof of concept with Comunda, and it was successful.

Because it's a complete solution, you can start modeling to automate processes. We can also develop projects with a high degree of collaboration, which is precious for us, especially during this pandemic when we are often isolated.

Within our organization, there are roughly 20 employees using this solution.

What is most valuable?

The collaboration capabilities have proven to be a great asset during this pandemic. We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation.

What needs improvement?

As I mencioned, we've just finished a proof of concept, so our experience with the tool is still very recent. In general, it mets ours expectations.

Something that could be improoved is the capabilitie of integranting different modeling tools, in order to facilitate both the import and export of models.

For how long have I used the solution?

I have been using Camunda BPM since January 2020. 

What do I think about the stability of the solution?

As we are still relatively new to this solution, I can't really comment on the stability; however, I know some people in the government who use this solution and they are very satisfied with the stability.

How are customer service and technical support?

We have actually never need to consult technical support, so I can't comment on them.

How was the initial setup?

I know that the IT team needed some help, fortunately, we have a good connection with them, so we worked together to set things up. In the beginning, it was kind of hard.

As we experienced some difficulties in the beginning, deployment took almost a month.

What other advice do I have?

My advice: try it because it's a great solution.

On a scale from one to ten, I would give Camunda BPM a rating of nine. If the initial setup was easier, I would give it a ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Digital Transformation Solution Manager at Altkom Software & Consutling
Real User
Flexible API integration, multiple database support, and cost-effective
Pros and Cons
  • "The Camunda BPMN Platform is very flexible and gives several options to deploy and scale it."
  • "In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition."

What is our primary use case?

We have integrated Camunda workflow and decision engine into our solution that enables management and digital sales of products – Digital Product Center. We use mainly Camunda Modeler and Camunda Cockpit. For some implementations, we also used Camunda Tasklist.

Camunda is used to model and orchestrate processes. We have developed a module where for selected process steps, the user can build forms that will be used to present or gather data by the end-user.

Another module is responsible for defining the products, with business parameters, that an end-user will be able to buy on the platform. The link between product definition and process definition is also configured.

How has it helped my organization?

This solution did improve our product significantly. We were able to focus on the development of other modules that integrate with Camunda, and together provide a powerful tool for our clients. Using such a solution gives our clients great flexibility and a short time to market for new product implementations. 

Next to our product, we are also using the Camunda workflow and decision engine in other custom implementations. Our partners can benefit from open-source, as we did with our product, and thanks to that, we get more custom development contracts.

It is very important for us to have an engine that understands the model defined in the modeler, according to BPMN 2.0. This way, we can use the model for business and development purposes without extra workload. We noticed that the project team collaboration is more effective when we use a working process model.

Last but not least I can mention robust and flexible Camunda Rest API Integration, the lightweight process engine can be easily distributed as a microservice, multiple database support, pluggable architecture, and bpmn.io.

What is most valuable?


What needs improvement?

In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition. Right now, thanks to the pluggable architecture, we have built features that partially substitute the enterprise edition features.

For how long have I used the solution?

We have been using Camunda Community Edition for six years.

What do I think about the stability of the solution?

We didn’t have any problems with the Camunda Community Edition on production installations. We do have experience with process instance volumes starting in hundreds a year and up to 10 million a year.

What do I think about the scalability of the solution?

The Camunda BPMN Platform is very flexible and gives several options to deploy and scale it. Process Engine can be deployed as:

  • Embedded process engine – in your custom application (ex. Spring boot application)
  • Shared – Camunda deployed in Application Server or Servlet Container (can be a Spring boot app)
  • Standalone instance - it can be deployed as a microservice

These options give you a wide range of possibilities to scale your application. From horizontal scaling to vertical. Moreover, it can be deployed on-premises, cloud, or private cloud, including autoscaling mechanisms.

Which solution did I use previously and why did I switch?

We did not use another similar solution but we did have experience with homegrown workflow engines, embedded in business applications.

How was the initial setup?

The initial setup is straightforward, especially with Spring Boot Camunda Starter. The configuration is in application.yml files.

What about the implementation team?

We have an in-house team for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

There is an open-source version available, that in its core features (workflow and decision engine, modeler) is exactly the same as in the enterprise version.

My advice is to think about what is most important to your business case and choose the right version. You can always migrate to Enterprise edition.

Which other solutions did I evaluate?

When we started to build Digital Product Center, we evaluated several options available at that time. We decided to use Camunda due to several reasons, but primarily due to the most valuable features mentioned above.

What other advice do I have?

We are using the community edition so it is hard to ask for extra features ;-) I fully understand that if we still want to benefit from the open-source version, there has to be a paid premium version, so that the product can be further developed.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1396116 - PeerSpot reviewer
Digital Engineering Manager at a comms service provider with 10,001+ employees
Real User
This flexible, open-source, Java-based solution allows us to integrate microservices quickly
Pros and Cons
  • "Being able to use a Java-based solution makes the product flexible."
  • "The solution could use some enhancements like adding connectors, improving forms and having a mobile app, but everything is an enhancement rather than a flaw."

What is our primary use case?

We use an open-source version of this product. In some cases we install on-premises, in some cases, we install on Dockers. How we install the product depends on the use cases and the needs of the projects that we engage in.  

One client may be in logistics. Another client may be involved with internal communication. Another one is in retail. Some will be in business project management. We have to treat each of these to fit their unique needs.  

What is most valuable?

I like the product since we are a Java-oriented company. Our solutions can be compact with Java. We found it quite useful because we can merge microservices together. It is a different kind of architecture but it is a flexible product that we can use to go live with solutions quickly.  

What needs improvement?

From my point of view, there is a lot that has room for improvement. But one option that they should focus on most is improving the basic parts of the BPM tools. One example is that they should offer some additional options in terms of employing connectors. We implemented most of our solutions in Java through delegation. We could have done a better job of that with connectors. So connectors are one of the cases where they might improve.  

Another point that I am thinking of that I can not do by myself is to improve the forms. Right now the forms are fairly simple. It would be nice to implement some kind of wizard, or advanced form, and be able to fill in data dynamically.  

A possible add-on is to have a mobile app. Specifically, it would be a tool used to prepare forms dynamically and to preview business projects. If you know what you need to do, you can actually do a lot with a product like that.  

From a security point of view, I think that some features can be added or enhanced. I see a lot of opportunities for interesting stuff that can be implemented like installation identity or places where token authorization can be used. More security measures can be added in order to offer options to protect the front line.  

One final feature that would be nice is the opportunity to operate an active database. I do not think that will happen soon. It is okay because we have very powerful database options right now.  

For how long have I used the solution?

We have been using this solution for about one year.  

What do I think about the stability of the solution?

The stability of the product is quite good. You need to have the knowhow to work with it to optimize for best performance with the database and CPU and stuff. But it is a stable and reliable product.  

What do I think about the scalability of the solution?

It is a scalable product. We do not have much on the cloud right now. It is less than 5 nodes. But we could expand that if we needed to.  

As I understand more of the benefits of using the product, I have more plans to increase usage. With any new customer that has a proper use case, Camunda will be my first choice. Even if it is just for the fact that we know we can deploy fast. We can start with a single instance and after that, we can scale without hesitating too much in the planning stages. It is very comfortable for the customer to see things happen quickly. From our experience, most new customers prefer to start small. Better to start fast and get them going and to build them a little at a time to more automated projects than to wait around with nothing seeming to happen.  

I have been around 10 years or more in this industry as a solution architect. With this product, we have the flexibility and speed to serve customers quickly and that is important.  

How are customer service and technical support?

As for technical support, let's say we do not need it. We can cover any issues by ourselves with our team. We do not have any issues. If we do have an issue, we will compensate for it using Java.  

Which solution did I use previously and why did I switch?

I prefer not to mention the other product by name because it seems like I would be saying it was not good enough and had to move on, but we did use a product as a solution before Camunda. Every product has its benefit in terms of what they deliver and we just decided that Camuda BPM fit our needs better than the other solution.  

For example, if we wanted to incorporate a solution in a situation where a client was using the Oracle family of products already, we might use Oracle SOA or Oracle OSB to stay within the family of products. Those choices would be a perfect fit.  

On the other hand, if your stack is Spring Boots and Java and open source, Camunda fits well. If you are stuck in an enterprise using Red Hat, there is Bonita and other Red Hat BPMs that may work best for you.  

What you use depends on a lot of things. It could change because of the recommendations of team members, it might depend on the current environment, it could be influenced by whether the company is new and needs to grow fast or if it is an established company with a predictable trajectory. At the end of the day what you use depends on the choice you make for what best fits your circumstance.  

How was the initial setup?

The setup was straightforward. We need to have Java, and that is it. My team does the work on the deployments so I don't know exactly how long it takes anymore. But it is a simple concept that the more complicated the client's needs and use cases are, the longer it will take.  

We do deployments with just two people: one senior and one junior tech. But it depends on the complexity of the workflow. Sometimes we might bring an extra tech if the workflow is complex.  

What about the implementation team?

Of course, we do not use an integrator, reseller, or consultant for the deployment because we are in that role. We know how to build it and we know how to run this kind of project. In the beginning, we did make a lot of mistakes, but at the end of the day, it works. Now when we have a new customer, we know what to do.  

What's my experience with pricing, setup cost, and licensing?

We are using the open-source version so it is without cost.  

What other advice do I have?

My advice about Camunda is I recommend this product when it fits your needs. It is that simple.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this product as a nine because it fits my demands. Of course, there is always room for improvement in the interface, or performance, and stuff like that.  

I hope that people will work on Camunda and within the next releases we will have more connectors, we will have a much more powerful interface, and maybe we can have a mobile app as well.  

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Technical Manager at Infosys
MSP
Open source platform for business process mapping of the end-to-end customer journey
Pros and Cons
  • "We have been able to save costs using this solution compared to the product we used before."
  • "I have faced problems in bringing up the Cockpit in terms of GUI processes. I think that there is room for improvement in those areas."

What is our primary use case?

We use the BPMN flows for order capturing of our end-to-end customer journey. There are many intermediate flows and we mainly use the tax delegate part of it.

How has it helped my organization?

We have been able to save costs using this solution compared to the product we used before.

What needs improvement?

I have faced problems in bringing up the Cockpit in terms of GUI processes. I think that there is room for improvement in those areas.

For how long have I used the solution?

We have used this solution for one year. 

What do I think about the stability of the solution?

This is a stable solution. 

How are customer service and support?

We have a support contract this has been working fine for us till now.

Which solution did I use previously and why did I switch?

We previously used a product from Ericsson. 

How was the initial setup?

The initial setup is a bit complex.

What other advice do I have?

The learning curve is a bit steep. I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Camunda Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Camunda Report and get advice and tips from experienced pros sharing their opinions.