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Engineering Manager at a tech services company with 1,001-5,000 employees
Real User
Feb 16, 2022
Provides flexibility for defining workflows and has a Community edition
Pros and Cons
  • "The ease with which I can define workflows is most valuable. The latest updates and flexibility that it provides around a task activity are interesting for me."
  • "Community support is basically what I'm looking for. Other than that, it is okay for now."

What is our primary use case?

We are using it for one of our workflows. We are not using the user interface per se. We are making use of JavaScript Angular for the UI. So, we're just using the engine part of Camunda.

We are using its latest version.

What is most valuable?

The ease with which I can define workflows is most valuable. The latest updates and flexibility that it provides around a task activity are interesting for me.

What needs improvement?

Community support is basically what I'm looking for. Other than that, it is okay for now.

For how long have I used the solution?

I have been using this solution for the past one and a half years.

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What do I think about the stability of the solution?

Its stability is okay. As far as the performance is concerned, we have our internal architectural constraints, and because of them, it is unstable, but it specifically has nothing to do with Camunda.

What do I think about the scalability of the solution?

It is easy to scale. We have about 50 to 60 users, and it is used on a daily basis.

Which solution did I use previously and why did I switch?

We used to use K2. We changed from K2 to Camunda mainly due to the licensing cost issues.

How was the initial setup?

It was simple. It took us about three or four weeks to deploy the first portion or first draft of BPM.

In terms of maintenance, it is okay. It doesn't require anything specific.

What about the implementation team?

We did it internally.

What's my experience with pricing, setup cost, and licensing?

Its price is decent. Everything is included in the license.

The Community version is also good to start with. We are using the Community version.

What other advice do I have?

It is loosely coupled. Therefore, there is a lot of flexibility in the way we want to restrict the usage of Camunda. 

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user

Check SpiffWorkflow.org 


Community is our thing :)


We are open-source, low-code, developed on top of a Python visual workflow library and use standard BPMN.


You can e-mail me for more information:


elizabeth.cruz (at) sartography (dot) com

Gerente do Escritório de Processos at a government with 51-200 employees
Real User
Feb 9, 2022
Allows us to collaborate between areas, easily communicate during a project, and it is easy to model
Pros and Cons
  • "We like the idea of working with Cawemo because it enables us to keep on working, remotely or not. It allows us to collaborate between areas. It's easy to model and easy to use"
  • "The business model could be easier to understand."

What is our primary use case?

We ran two proofs of concept, but it was on internal processes. Both processes were related to the human resources area. Right now, the IT central area is working on a service to optimize using Camunda.

We use the community version, and we use Cawemo Platform to start modeling and involving the areas. We pass the models to the IT central area, and they go on with the job. I work for the government of my state. I work in a central area, and we work with BPM, so we were trying to find a solution for automatization. That's when we found Camunda.

We are trying to transition the environment and trying to see the use for it in the future, but right now we are running one project specifically.

When we ran our first proof of concept, we had some aid from an external company called Memora, which is a representative here in Brazil. They have high-quality technicians. The first project was really a success.

We don't have specific key users because we are trying to understand how to use the solution in order to provide public services for the citizens of our state. They are solving some technical issues and trying to integrate the solution with our internal IT environment.

The idea is using the community version in order to provide public services, but not all services, because we have a traditional program system development. They are considering buying a local tool, and they are considering Camunda Platform.

We are using the newest version of the solution.

What is most valuable?

We like the idea of working with Cawemo because it enables us to keep on working, remotely or not. It allows us to collaborate between areas. It's easy to model and easy to use. It's a great tool for communicating at the beginning of a project.

What needs improvement?

The business model could be easier to understand.

For how long have I used the solution?

We started using Camunda at the beginning of 2020. We started researching and using the Cawemo solution for modeling, getting the idea, and knowing the environment. That's when we decided to run a proof of concept. It happened in the middle of 2020.

During 2021, we had some issues concerning coronavirus, so things stopped for a while. Right now, the central area responsible for IT restart is considering running another proof of concept on Camunda.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

The solution is scalable.

What's my experience with pricing, setup cost, and licensing?

I tried to get some information about buying the license for the solution, but I found it kind of hard to understand the business model. That's why we're currently using the community version.

What other advice do I have?

I would rate this solution 10 out of 10. 

My advice is try to understand and use it because it's really an amazing solution. I only have nice words to say about it. I really hope our central IT area runs this proof of concept, and that it becomes successful in the near future so that we really start offering public services on Camunda Platform. It's easy to use, stable, it integrates areas, and you can use the community version.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Camunda
January 2026
Learn what your peers think about Camunda. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,255 professionals have used our research since 2012.
reviewer1744827 - PeerSpot reviewer
Founding partner at a government with self employed
Real User
Jan 10, 2022
A complete solution that provides good user experience and comes with a community version
Pros and Cons
  • "It is simple to use. The user experience is very good."
  • "In terms of features, it meets my needs, but I would like Camunda to have an office in Brazil and provide training in Portuguese. They should provide regional support and training courses in Portuguese."

What is our primary use case?

We use it for the public sector. Currently, we are only modeling the processes, but in the future, we would be automating all the processes. We are at the first phase of the process.

What is most valuable?

It is simple to use. The user experience is very good.

What needs improvement?

In terms of features, it meets my needs, but I would like Camunda to have an office in Brazil and provide training in Portuguese. They should provide regional support and training courses in Portuguese.

For how long have I used the solution?

We have been using this solution for a year and a half.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable for what we need. We have five people who are using this platform, and we plan to increase its usage. We are implementing it in some of the remote offices, and we would be able to expand it next year.

How are customer service and support?

We are using the community version, so we are not using their support.

How was the initial setup?

It was very simple. We are using the web solution, and it was very easy and quick. We could start using it in one week.

What's my experience with pricing, setup cost, and licensing?

We are using the community version. There is no licensing cost.

What other advice do I have?

We are beginning to use it for modeling some areas in the public sector, and there is no problem. I am yet to use all the features that Camunda has. For me, it is a complete solution at this time.

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user

Veja o SpiffWorkflow.org


Português é connosco! Eu faço parte da equipa e falo Português fluente :)


Somos uma ferramenta low-code open-source de automação de processos, construída sobre uma biblioteca de workflow visual em Python e BPMN.


Me envia um e-mail e combinamos uma meeting para te apresentar a solução:


elizabeth.cruz (at) sartography (dot) com

Senior Technical Manager at a tech vendor with 10,001+ employees
MSP
May 29, 2022
Open source platform for business process mapping of the end-to-end customer journey
Pros and Cons
  • "We have been able to save costs using this solution compared to the product we used before."
  • "I have faced problems in bringing up the Cockpit in terms of GUI processes. I think that there is room for improvement in those areas."

What is our primary use case?

We use the BPMN flows for order capturing of our end-to-end customer journey. There are many intermediate flows and we mainly use the tax delegate part of it.

How has it helped my organization?

We have been able to save costs using this solution compared to the product we used before.

What needs improvement?

I have faced problems in bringing up the Cockpit in terms of GUI processes. I think that there is room for improvement in those areas.

For how long have I used the solution?

We have used this solution for one year. 

What do I think about the stability of the solution?

This is a stable solution. 

How are customer service and support?

We have a support contract this has been working fine for us till now.

Which solution did I use previously and why did I switch?

We previously used a product from Ericsson. 

How was the initial setup?

The initial setup is a bit complex.

What other advice do I have?

The learning curve is a bit steep. I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Managing consultant at a computer software company with 10,001+ employees
Real User
Jan 26, 2022
Easy to use and user friendly
Pros and Cons
  • "It's user friendly, much better than most tools I have seen."
  • "The documentation could use improvement."

What is our primary use case?

We use the free version because our organization is a consulting organization and we work normally for customers. My primary use case is for training and modeling purposes.

I use the BPMN and the DMN model. 

What is most valuable?

The most valuable feature is that it is easy to use. I train my colleagues and customers and I don't want them to need to learn how the solution works. I want to be the one who learns about the product and teach them BPMN. 

It's user friendly, much better than most tools I have seen.

What needs improvement?

The documentation could use improvement. 

For how long have I used the solution?

I have been using Camunda for two years. 

What do I think about the stability of the solution?

For modeling it's very stable. At the execution level, I don't have experience.

What do I think about the scalability of the solution?

I think it is scalable, but I don't have experience with scaling it. 

How was the initial setup?

The initial setup of this platform was very simple.

What other advice do I have?

Often more functions will make a model or tool more complex. I like the simplicity of Camunda. It is very easy to use. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1381905 - PeerSpot reviewer
Head Of Applications & Data Architecture at a maritime company with 501-1,000 employees
Real User
Jan 26, 2022
Effective logic platform creation, reliable, and priced well
Pros and Cons
  • "The headless nature of the Camunda Platform is something that has helped us to build our own logic and platforms on it."
  • "The cockpit features of the Camunda Platform can be improved to make it a bit more user-friendly, in terms of providing a bit more user experience for non-technical users. There could be some additional documentation added."

What is our primary use case?

We have multiple B2B services running for our customers. We have approximately 120 workflows and are eventually migrating everything to the Camunda Platform. We have approximately 25 workflows on Camunda currently running.

What is most valuable?

The headless nature of the Camunda Platform is something that has helped us to build our own logic and platforms on it.

What needs improvement?

The cockpit features of the Camunda Platform can be improved to make it a bit more user-friendly, in terms of providing a bit more user experience for non-technical users. There could be some additional documentation added.

For how long have I used the solution?

I have been using the Camunda Platform for approximately one year.

What do I think about the stability of the solution?

I would rate the stability of the Camunda Platform an eight out of ten.

There are some improvements needed.

What do I think about the scalability of the solution?

The solution is scalable, it can fit any size business.

How are customer service and support?

The technical support is good. However, the agent is not in the position to understand our use case for them to report to us on time. The speed and training of the support agents could improve.

I rate the support of the Camunda Platform a seven out of ten.

Which solution did I use previously and why did I switch?

I have used K2 and some other workflow solutions previously.

How was the initial setup?

The initial installation was not difficult for us because we had already some experience with the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable. 

What other advice do I have?

My advice is you have to be a bit optimistic and you need to see if this solution is the right fit. You have to determine if you are looking for a low-code platform or a headless platform. There is a misunderstanding between multiple products and the Camunda Platform being a headless BPMN, it is not a low-code platform.

I rate Camunda Platform an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Business Consultant, Managing Partner at a consultancy with 1-10 employees
Consultant
Jan 12, 2022
Free version best for teaching how to develop process application
Pros and Cons
  • "I think that the positives of Camunda Platform are that our customers can start with the free version. I think it is the most important."
  • "There are a few things that I'm missing. For instance, the user interface creator, which I know other systems have, like Aurea or Lombardi, which are IBM solutions. The interface creator, including the data model creator or some module which would allow the users who are not programmers or business consultants and who are not technically skilled in database and Java programming, to create data models and user interfaces."

What is our primary use case?

I use Camunda Platform for trainings. I teach people how to develop process application. I am helping people understand what Business Process Management Suites are, what they can use it for, and their advantages. I am a trainer and a consultant, but not a reseller.

We use the open-source free version so we do not pay for support.

Because Camunda has various versions, there is the Platform itself, which contains the process server, and there is the Modeler, and it is distributed differently and used for different purposes.

What is most valuable?

I think that the positives of Camunda Platform are that our customers can start with the free version. I think it is the most important.

I do not recommend anybody use the free version for production without paying for a support subscription. I always recommend to use the free version only for testing and learning purposes. And I think for that purpose, it is perfect.

What needs improvement?

There are a few things that I'm missing. For instance, the user interface creator, which I know other systems have, like Aurea or Lombardi, which are IBM solutions. The interface creator, including the data model creator or some module which would allow the users who are not programmers or business consultants and who are not technically skilled in database and Java programming, to create data models and user interfaces. I used to use have this with Savvion and Aurea BPMs.

For how long have I used the solution?

I am using the Camunda Platform for about six years.

What do I think about the stability of the solution?

Because we use it only for learning purposes and the solution is not used by more than four - six people at once, we haven't faced any issues.

What do I think about the scalability of the solution?

Our purpose is very simple, it is only for trainings for our customers who come to us to learn how to create process application. I do about four trainings a year and they usually have from four to six attendees. So it's about 20 people per year who have access for only two months each.

They receive the access to their personal account for two months. They receive it when they attend the course and they have access two months after the course and then the account is closed and the tenant is deleted.

In terms of how much staff is needed for deployment and maintenance, it is just me and one programmer.

Hard to say if we will increase usage. I am in communication with another company which is developing their own process platform, so maybe I will switch from Camunda to their platform in the future.

How are customer service and support?

We have been using the community very often, but we haven't tried to contact support because we do not pay for the support.

Which solution did I use previously and why did I switch?

I did use two platforms intensely in the past. I worked with the IBM Business Process Suite. It was later replaced by the Lombardi solution. Then I was working with and implementing Savvion, which was later bought by Banerjee and now is represented by Aurea Business Process Management Suite, which is still my favorite.

I met in-person with Mr. Ketabchi, who is the father of Savvion Business Process Management Platform and I really believe that it is a very well designed solution and very user-friendly for the business consultants and business process analysts. It is my favorite one. After Progress Software divested this solution and created the Aurea company and distributed it from there, Aurea managers decided that our market is too small for their interest, and we had to search for new solutions.

Then we switched to Cordys and we became a partner Cordys for Central Europe, Poland, Czech Republic, Slovakia Republic and Hungary.

We implemented Cordys to at least one important customer which is East European broadcasting, TV broadcasting corporation. But then Cordys was diverted by Mr. Baan, the founder of Cordys to OpenText, and again OpenText changed their sales policy. So again, our market is too small for them.

We were searching again for another solution. So the next in the queue was with Bonita and Bizagi, but finally I decided for the free version of Camunda because at that time I only needed something for training purposes because six years ago I started to concentrate on trainings for business process analysts and consultants and for trainings in the area of process automation.

How was the initial setup?

The initial setup is not too complicated.

We started with the analysis. The implementation depends on what you are asking for. We had a few discussions with the developers about what I expect and they developed and implemented it in about two months with about 10 days of work.

I have to say that the developers I cooperated with had previous experience with Camunda.

What's my experience with pricing, setup cost, and licensing?

The price is for support, because as far as I know, Camunda doesn't sell licenses, it provides service support, not the licenses. It is a difference. Because you don't buy a license, but you do buy the support services. I think that for the support services, the price is very fair. And if I would go for the project, I would surely decide for Camunda because the yearly support price is very fair. I don't remember exactly. But at that time, when we did the calculation, it was about €20,000 per year.

What other advice do I have?

My advice to anyone considering Camunda is that I recommend to use the free version for trainings and for testing and for not very crucial process automation for pilot project purposes, but not for production and not for key processes. For key processes and for production, I always recommend to buy the support.

On a scale of one to ten, I would give Camunda Platform a 10 for sure.

It's very good. But it depends on what you are expecting.

For other purposes, there might be something else which is preferable. It is not easy to say there is one business process management for all purposes, for all companies. I would recommend Camunda for either small or middle-sized companies.

I would not recommend it for corporate uses because to integrate in this scenario requires much more extensive and intensive technical work for integration with the usual applications, et cetera. Therefore, Bonita or IBM Business Management Suite, for example, already have many thousands of connectors to Salesforce, SAP, ERP Systems, Microsoft systems, et cetera, whereas with Camunda, you are almost in the beginning and you have to develop everything by yourself. So for larger companies, the implementation might be too long and too expensive.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
BPM Consultant at a tech services company with 1-10 employees
Real User
Jan 10, 2022
A developer-friendly platform that enables us to measure the life cycle all relevant processes
Pros and Cons
  • "I love that Camunda is a very developer-friendly platform, and my customers have evaluated the pricing as reasonable."
  • "I think that Camunda can try to do better when it comes to solving the complexities of all the products in its software stack."

What is our primary use case?

I'm the Leader of the Center of Excellence at my company with 18 years of experience in BPM platforms, and my team works with Camunda on several different projects where we deploy Camunda either on-premises at our clients' sites or through the cloud.

Our clients that are using Camunda range from a large enterprise media company in Brazil to banks and central industry (e.g. energy industry). We have found it to be very useful in multiple segments of any enterprise. We now have about 1,000 users of Camunda in all.

What is most valuable?

I love that Camunda is a very developer-friendly platform, and my customers have evaluated the pricing as reasonable. Personally, I also like that the Camunda platform as a whole helps us to easily measure the life cycle of all the relevant processes. For example, the Camunda platform includes Cawemo for business analysts, Cockpit for process engine configuration, and modeling tools for developers. Then you have Optimize, which is helpful in managing processes and continuously improving on them.

What needs improvement?

We haven't run into many problems, because Camunda provides everything we need to delegate solutions for all the technologies (for example, Java clusters) and programming languages that we use. However, I do think that Camunda can try to do better when it comes to solving the complexities of all the products in its software stack.

For how long have I used the solution?

I have been using Camunda for eight years.

What do I think about the stability of the solution?

Camunda is very reliable but you need to understand the process engineer execution in order to provide solutions that are synchronized and, thus, stable.

What do I think about the scalability of the solution?

It's a very scalable platform in my experience. 

How was the initial setup?

The Camunda installation is very simple. For example, if your project requires standalone applications, Camunda can provide the necessary external components to complete the installation. The setup can be a little more complex when compared with other applications such as JBoss, but overall it only needs a few extra configuration steps.

What's my experience with pricing, setup cost, and licensing?

The evaluation of my customers on pricing is that it is reasonable.

What other advice do I have?

I feel that the Camunda engine is a very scalable platform, and compares well with many other BPM platforms that I work with.

I would rate Camunda a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Camunda Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Camunda Report and get advice and tips from experienced pros sharing their opinions.