Cisco NGIPS offers defense mechanism and intrusion prevention for your environment.
Network Infrastructure Specialist at Central-Bank-Kenya
Offers defense mechanism and helps with intrusion prevention but performance needs improvement
Pros and Cons
- "I like the way the tool pushes the packets from the node level."
- "Cisco NGIPS' performance could be better."
What is our primary use case?
What is most valuable?
I like the way the tool pushes the packets from the node level.
What needs improvement?
Cisco NGIPS' performance could be better.
For how long have I used the solution?
I have been working with the product for 24 years.
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Cisco Secure IPS (NGIPS)
January 2025
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What do I think about the stability of the solution?
Cisco NGIPS is stable.
What do I think about the scalability of the solution?
The tool is scalable. My company has over 2000 users for the product.
How was the initial setup?
The tool's deployment is not straightforward. You need a technical and competent person to do it. A four to five-member technical team can handle its deployment and maintenance.
What was our ROI?
The tool's ROI is good.
What's my experience with pricing, setup cost, and licensing?
The tool's licensing costs are yearly.
What other advice do I have?
I rate Cisco NGIPS a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Director (IT) at a financial services firm with 1,001-5,000 employees
We are much more comfortable with Cisco products, it's a reputable organization, and we trust the products
Pros and Cons
- "We like the Cisco product, the concept, and the tech intelligence."
What is our primary use case?
We use it at the end and the center as the core and apply a lot of policies to the firewall.
How has it helped my organization?
Using Cisco Firepower has helped us.
What is most valuable?
We like the Cisco product, the concept, and the tech intelligence. We are much more comfortable with Cisco products. It's a reputable organization, and we trust the products.
What needs improvement?
The next Cisco NGIPS release should include more features for production ideas and more intelligence for IDS and IPS features.
For how long have I used the solution?
We have been using this solution for two years.
What do I think about the stability of the solution?
We initially had some difficulty loading pages due to certain rules regarding performance and stability. On some websites, we had to click more than once. These issues were quite easy to fix.
What do I think about the scalability of the solution?
Regarding scalability, the solution is not that good.
How are customer service and support?
They're nice people. We don't have any issues with them. They are quick to respond, but sometimes it takes time to solve the issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Check Point and Cyberoam. We switched because the license expired.
How was the initial setup?
We initially had some difficulties, but now we have no problems.
What about the implementation team?
A Cisco vendor in Nepal helped us configure the product properly. We didn't have a strategy. The vendors supported us from the very beginning. After working with them, we had no problem using the product.
It took almost a month and a half to install the system.
What was our ROI?
I would rate our ROI as eight out of 10, with 10 being the highest ROI.
What's my experience with pricing, setup cost, and licensing?
Cisco NGIPS licensing is yearly.
I would rate the pricing four out of 10, one being very expensive and 10 very cheap.
What other advice do I have?
I would give Cisco NGIPS an overall rating of eight out of 10, 10 being the best.
We have a department of almost 50 people in our company using Cisco NGIPS.
We have 10 people to maintain the product.
We want to cover all the systems and networks of our organization.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Secure IPS (NGIPS)
January 2025
Learn what your peers think about Cisco Secure IPS (NGIPS). Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,997 professionals have used our research since 2012.
Manager IT & Security at mCarbon Tech Innovations Pvt., Ltd.
Beneficial reports, good protection, and straightforward setup
Pros and Cons
- "The most valuable features of Cisco NGIPS are protection and reporting."
- "We have a separate management controller for Cisco NGIPS. If they have not done it already they should integrate Cisco NGIPS with the Cloud Portal."
What is our primary use case?
I use Cisco NGIPS as a firewall.
What is most valuable?
The most valuable features of Cisco NGIPS are protection and reporting.
What needs improvement?
We have a separate management controller for Cisco NGIPS. If they have not done it already they should integrate Cisco NGIPS with the Cloud Portal.
The solution has some bugs that sometimes take time to resolve.
For how long have I used the solution?
I have been using Cisco NGIPS for approximately two years.
What do I think about the stability of the solution?
The stability of Cisco NGIPS has been good since we have been using it.
What do I think about the scalability of the solution?
The scalability of Cisco NGIPS is good.
How are customer service and support?
Cisco has better technical support than other competitors, such as Check Point IPS or Palo Alto. Cisco has very good support, they are always ready to help their customer if there are any production issues.
Cisco NGIPS should add a technical person to the chat support. They correctly do not have a specialist. The knowledge base of the chat agent should be better.
Which solution did I use previously and why did I switch?
I have used Check Point IPS solutions.
How was the initial setup?
The implementation of Cisco NGIPS is straightforward.
What about the implementation team?
You have to do your own implementation of the Cisco NGIPS hardware, but for the configuration, Cisco support can be involved from day one. That's what I have experienced. There was some exception but I have involved the Cisco support team from day one when I started configuring my firewall.
What was our ROI?
We have seen a return on investment by using Cisco NGIPS.
What's my experience with pricing, setup cost, and licensing?
There is a license required to use Cisco NGIPS and it can be a one or three-year license.
What other advice do I have?
I would advise others to use the support from Cisco, they are helpful.
I rate Cisco NGIPS an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Architect at a outsourcing company with 1,001-5,000 employees
Beneficial documentation, overall good design, and responsive support
Pros and Cons
- "Among all the different solutions I have worked with, such as Palo Alto many other firewalls. Cisco has the support, documentation, and design. The documentation is widely available and it can help you a lot with implementation. It makes the implementation much easier."
- "What I don't like about Cisco recently is they keep changing the names, which makes it hard for customers and sometimes even us as engineers to know what is the solution they are speaking about. For example, with AMP, now they call it Secure Endpoint and I don't know if in the next couple of years they're going to change it to something else. They should keep the names the same."
What is our primary use case?
The Cisco NGIPS and IGS are used as network firewalls for IPS and IGS protection. I have both the Cisco Firepower and Cisco Meraki solutions in different customers' locations. They have the capability of the NGIPS built into it. We have different customers that they are using it. For example, on Edge, data centers, and campus networks.
What is most valuable?
Among all the different solutions I have worked with, such as Palo Alto many other firewalls. Cisco has the support, documentation, and design. The documentation is widely available and it can help you a lot with implementation. It makes the implementation much easier.
What needs improvement?
What I don't like about Cisco recently is they keep changing the names, which makes it hard for customers and sometimes even us as engineers to know what is the solution they are speaking about. For example, with AMP, now they call it Secure Endpoint and I don't know if in the next couple of years they're going to change it to something else. They should keep the names the same.
For how long have I used the solution?
I have been using Cisco NGIPS for approximately 10 years.
What do I think about the stability of the solution?
Cisco NGIPS is stable, however, it is nothing special.
What do I think about the scalability of the solution?
The scalability of Cisco NGIPS I am not too familiar with. The solution can do clustering and other operations. With the Orchestrator, I haven't worked with it yet but I hope that will help to make standard policies all run better. The most important part about scalability is how do you want to apply the same policy all around and across the different locations that you have. This is something that is not easy with any firewall unless you have a Secure Orchestrator. I don't see any issues with the scalability at this time.
How are customer service and support?
The support from Cisco NGIPS is very good.
Which solution did I use previously and why did I switch?
I have used many other solutions, such as Palo Alto.
What's my experience with pricing, setup cost, and licensing?
I would rate the price of Cisco NGIPS a three out of five.
They are very expensive in some places and not reasonable at times for many customers. I have had customers choose another solution because of the high price.
What other advice do I have?
When speaking about the features of Cisco NGIPS, what makes the feature good is dependent on what the customer likes and the skillset that they have. I cannot say what is the best feature because it depends on the use case.
There are times I see customers spend a lot of money on something which they really don't use. Whether this solution is good or not depends on what exactly the customer wants to implement and protect. They should pick the right solution with the skillset that they have.
I rate Cisco NGIPS nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Security Engineer at New Era Technology
Has great security intelligence features
Pros and Cons
- "I like the security solutions from Cisco."
- "There are certain limitations that need to be addressed."
What is our primary use case?
People still aggregate these functions. We have files that only serve the purpose of NextGen NGIPS. They have no rules that just allow pure source running and execution. We need regular firewall protection with NetGen. It's nice because we can lease both firewall and IPS system functions. We have both running on the network.
What is most valuable?
Apex IPaaS functions itself. You can create an intrusion rule that can be used for blocking purposes.
I like the security solutions from Cisco. They don't only give you the IPS itself, but you also have another database and other applications.
They also have the security intelligence feature. This is one of the first software lines. This brings you the URLs, IPs, etc. This is even before the access control.
What needs improvement?
There are certain limitations that need to be addressed.
For how long have I used the solution?
I have been using the Cisco NGIPS for two years.
How are customer service and support?
Cisco support is very good.
How would you rate customer service and support?
Positive
What other advice do I have?
For the time being, I never received a complaint about a policy, but this may happen in the future. This can be due to consistent integration.
They filter even between different companies and stuff and cloud providers and I've never received any complaints about the speed.
Overall, I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 16, 2024
Flag as inappropriateDirector, Security and Compliance at a tech services company with 1-10 employees
Offers protection to internal networks from malware
Pros and Cons
- "The product's initial setup phase was easy."
- "The product's high price is an area of concern where improvements are required."
What is our primary use case?
In my company, the solution is used as a platform for cybersecurity. The product offers protection from malware. In general, the solution offers protection to our company's internal network.
How has it helped my organization?
The product's benefits experienced by the company stem from the fact that the solution provides keep abilities that help users see what is happening in their network. The solution also provides alerts.
What needs improvement?
My company does not use the URL filtering capabilities offered by Cisco NGIPS. My company prefers to use the URL filtering feature offered by a brand other than Cisco since other tools provide an easier way to use the functionality.
I wanted to look into the other products offered in the market because Cisco NGIPS is expensive. The product's high price is an area of concern where improvements are required.
For how long have I used the solution?
I have been using Cisco NGIPS for eight years. My company has a partnership with Cisco. I am also a user of the product. My company operates as a reseller of Cisco products.
What do I think about the stability of the solution?
I don't remember seeing any crashes when using the solution. The product has been very stable in our company.
What do I think about the scalability of the solution?
The scalability offered by the product is fine. My company has not faced any problems with the scalability feature. The solution is deployed in three of our company's data centers.
How are customer service and support?
The first call that I had with the product's technical team was not good since it took time to provide an explanation to get the right engineer to help us with our problems. Once the user gets connected with the right engineer, the support offered is very good.
I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have experience with Fortinet. I don't remember the name of one of the solutions that I had used in the past.
How was the initial setup?
The product's initial setup phase was easy.
I rate the product's initial setup phase a nine on a scale of one to ten, where one means a difficult process, and ten means that it is an easy process.
The solution is deployed on an on-premises model.
The solution can be deployed in a couple of weeks. We take care of the testing phase in our company before installing the solution only when the signatures are updated in our environment, which takes around a time frame of less than two weeks.
Around three or four engineers take care of the product's installation phase.
What about the implementation team?
My company purchases professional services from Cisco's partner to take care of the installation phase.
What's my experience with pricing, setup cost, and licensing?
Cisco NGIPS is an expensive product.
Which other solutions did I evaluate?
I have compared Fortinet FortiGate IPS against Cisco NGIPS.
What other advice do I have?
With Cisco NGIPS, the rate of false positives is very low.
I would tell those who plan to use Cisco NGIPS that it is a good solution, but if they have budget constraints, they should explore the other brands in the market.
I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Student at a educational organization with 201-500 employees
Easy to deploy, good intrusion prevention, but the documentation needs improvement.
Pros and Cons
- "The most valuable features are the intrusion detection ones."
- "There is room for improvement in the policy documentation."
What is our primary use case?
The primary use case is for intrusion prevention. We install the solution between the firewall and the call switches.
What is most valuable?
The most valuable features are the intrusion detection ones. We channel the intrusion engine to create a policy of prevention. We only use this solution for intrusion prevention, not as a firewall.
What needs improvement?
There is room for improvement in the policy documentation. It gets confusing trying to understand what all of the policies mean. We need clear documentation explaining what each policy does.
For the Cisco STD, if we lose the connection with the SMC and STD, we can only assist with the STD via the CLI, so we can only do some troubleshooting. I think this is an area that needs improvement. In terms of the architecture, it needs to be more comfortable to change our own managed STD via the UI even if SMC is not available.
The technical support has room for improvement.
For how long have I used the solution?
I have been using the solution for six years.
How are customer service and support?
Some of the engineers within Cisco's tech support are knowledgeable and others are not. Sometimes we have to go back and forth for a week to get an answer.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is not complex; we only need to define the IP address and add the SMC IP. Both STD and SMC have the capability of SDM. Also if we don't have SMC, we mainly require the anti-SDM in UI. However, after we enroll the Cisco file from the SMC, we can no longer manage the STD from there. Therefore, it is very difficult to roll back if there is a connection loss between the STD and SMC, as SMC cannot manage the STD via the UI. In comparison, if there is a connection loss between Palo Alto Panorama, we can simply lock it with Palo Alto following the file and do some configuration.
What other advice do I have?
I give the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Support Engineer at Amadeus
Good protection, reliable and responsive support
Pros and Cons
- "The URL filtering feature and the new locations feature are both valuable additions to the solution."
- "While the Management GUI and FMC could be improved, the devices themselves function well."
What is our primary use case?
Some of our customers are having DDOS attacks and ransomware attacks.
How has it helped my organization?
Earlier in July 2019, I noted that there was an attack. To mitigate future attacks from the ransomware in Columbia Bank and other similar situations, we at Cisco Talent, which is responsible for security intelligence, provided updated security rules. We offered intrusion policies and codes through signatures to help overcome such situations.
What is most valuable?
It's a good solution.
The solution is not that bad. Next-generation firewalls work from my experience, they work.
The URL filtering feature and the new locations feature are both valuable additions to the solution.
What needs improvement?
While the Management GUI and FMC could be improved, the devices themselves function well.
For how long have I used the solution?
I have been using Cisco NGIPS for more than five years.
I provided support for version 6.4, but in our company, we do have Firepower version 7.0.
What do I think about the stability of the solution?
Cisco NGIPS is a stable solution.
How are customer service and support?
Cisco has great support.
What other advice do I have?
I would rate Cisco NGIPS an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Cisco Secure IPS (NGIPS) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
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