What is our primary use case?
We are a solution provider and I am an engineer who deploys solutions. This is one of the products that I have experience with it in this capacity. The version that we use depends on the client.
Some of our clients are ISPs and they are using the firewall features in this product to replace old firewalls. It is doing the regular firewall inspections, VPN concentration, and other such things. For other customers, who replaced Sourcefire, they use it primarily as an inline IPS and a passive IDS. These customers do not choose very many of the firewall features.
Some customers use it for both; they have a firewall, VPN concentration, and then they do IPS inspection. This is the next-generation of these technologies.
What is most valuable?
The most valuable feature is the IPS engine. It has been in the security branch for decades and is now integrated into the Cisco portfolio. The difference is that it has been scaled a thousandfold. It provides a base language for intruder inspection for all of the security engineers. Now, they have the same language everywhere in the corporate and the open-source firewalls and IPS.
What needs improvement?
The configuration of this product can be simplified. I am an expert in this area because few people can do it. It requires a lot of training and documentation.
I think that some initiation scripts might be helpful because they would make the configuration easier and more user-friendly for customers.
For how long have I used the solution?
I have been working with NGIPS for about four years, since 2016 or 2017, shortly after Cisco bought it.
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Cisco Secure IPS (NGIPS)
December 2024
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What do I think about the stability of the solution?
Stability is something that is tricky to judge because when you have a 600-person userbase, there are always going to be issues. As we fix them, it becomes stable again.
What do I think about the scalability of the solution?
This is suitable for organizations of all sizes; small, medium, and large-sized companies. For example, one of our clients has 600 users.
The ease of scaling depends on the number of times you scale, or to which extent. I can start by saying that scaling is easy but if you want to scale a hundredfold, then it's not going to be so easy. It's impossible.
How are customer service and support?
I like Cisco's technical support and find that they are efficient. In fact, I was a technical team leader for Cisco support, and I am now a client. There is amazing support team at TAC and they help Cisco be great.
Which solution did I use previously and why did I switch?
I have worked with similar products from different vendors in the past, although I am avoiding this type of task for the moment.
The main advantages to Cisco are the scale, the integration, the training, and the possibility of finding somebody to work with. Also, the reaction time that they have in case of failure is very fast, and it is easy to replace the setup.
How was the initial setup?
The initial setup is complex. It requires that NGIPS be optimized such that it has the best results with the best performance. The deployment model, be it on-premises or cloud-based, depends on the client.
The length of time required for deployment also depends on the client. In a small office, I can do it in a few hours. For an enterprise, it could take half a year. I have worked on many different scales.
What about the implementation team?
I am responsible for deploying this product to our customers. When it comes to maintenance, we cooperate. They know the environment, their tools, the change management, and the internal procedures. I take care of the technical parts, and we have full cooperation until it is complete.
What's my experience with pricing, setup cost, and licensing?
This is an expensive product, with the biggest cost being the license that keeps the service going.
What other advice do I have?
My advice for anybody who is implementing NGIPS is to get in touch with someone who can advise them because every network is different. Properly sizing the appliances is important.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.