We use this product for intrusion protection.
Manager - Automation, Electrical, IT and Networking at a mining and metals company with 1-10 employees
Easy to set up and configure, and it has remained stable
Pros and Cons
- "I configured the system myself and the process was okay."
- "The onboarding process could be made a little bit better."
What is our primary use case?
What is most valuable?
The most valuable feature is security.
What needs improvement?
The onboarding process could be made a little bit better.
For how long have I used the solution?
I have been working with Cisco NGIPS for one year.
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Cisco Secure IPS (NGIPS)
November 2024
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What do I think about the stability of the solution?
We haven't had any problems with this product.
What about the implementation team?
I configured the system myself and the process was okay.
What other advice do I have?
In general, I have nothing negative to say about this product.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Support Engineer at Nigeria LNG Limited
Stable, scalable, and has good support
Pros and Cons
- "We are satisfied with the technical support."
- "It is no longer scalable because it has gone end of life."
What is our primary use case?
We use this solution for traffic inspection and searching.
What needs improvement?
It's coming to its end of life. We will be considering another solution because it is no longer scalable.
While it is stable, I would like it to be even more stable.
For how long have I used the solution?
I have been using this solution for 10 years.
What do I think about the stability of the solution?
Cisco NGIPS is a stable solution. We have not had any issues since we have been using it.
What do I think about the scalability of the solution?
It is no longer scalable because it has gone end of life.
We have approximately six locations. We have close to 2,000 users.
How are customer service and technical support?
We are satisfied with the technical support.
How was the initial setup?
I was not involved in the installation.
We have a team of four of five, including four engineers, and one supervisor to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
It could be less expensive.
We do pay for licensing yearly, but since it is at its end of life, there are no license implications until we purchase a new solution.
What other advice do I have?
I would recommend this solution to others.
I would rate Cisco NGIPS an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Secure IPS (NGIPS)
November 2024
Learn what your peers think about Cisco Secure IPS (NGIPS). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Information Security Manager at a financial services firm with 501-1,000 employees
Detects threats in real-time
Pros and Cons
- "The tracking intelligence feature is very good. This solution provides us with the opportunity to detect threats in real-time."
- "Some Next-Generation Firewall solutions come with Intrusion Prevention. It would be nice if Cisco NGIPS included that."
What is our primary use case?
We use this product to prevent unwanted traffic and to define policies.
What is most valuable?
The tracking intelligence feature is very good. This solution provides us with the opportunity to detect threats in real-time.
What needs improvement?
Some Next-Generation Firewall solutions come with Intrusion Prevention. It would be nice if Cisco NGIPS included that.
For how long have I used the solution?
I have been using this solution for almost one year.
How are customer service and technical support?
Cisco's support is unmatched. There are very few companies that can match their support.
What other advice do I have?
Overall, on a scale from one to ten, I would give this solution a rating of nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security at a government with 1,001-5,000 employees
Does a great job of detecting and stopping threats
Pros and Cons
- "It has good intelligence. It does a great job at stopping threats."
- "In the next release I would like to see better reporting. I also find it's hard to act on the data it gives you."
What is our primary use case?
We use it for threat prevention.
How has it helped my organization?
It has increased our security posture and has contributed substantially to our security maturity by stopping threats.
What is most valuable?
- It has good intelligence.
- It does a great job at stopping threats.
What needs improvement?
In the next release I would like to see better reporting. I also find it's hard to act on the data it gives you.
What do I think about the stability of the solution?
The stability is excellent.
What do I think about the scalability of the solution?
The scalability is excellent.
How are customer service and technical support?
Technical support has been excellent.
How was the initial setup?
The initial setup is complex. That's just the nature of that product. It's a really advanced product so it takes a lot of technical knowledge to implement it.
What about the implementation team?
We used a reseller.
What was our ROI?
We have definitely seen ROI, but I can't quantify it.
What other advice do I have?
Get a good demo to test it out or do a proof of concept to see if it it's what you're looking for.
I rate it an eight out of ten. Eight because it's good at detecting and stopping threats. Those other two points that would make it a ten are better usability and reporting.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cyber Security Engineer at a tech company
Easy to use and simple to set up but could offer more integration capabilities
Pros and Cons
- "We have found the product to be quite stable."
- "The solution would be better if it offered customers more integrations and more signatures."
What is our primary use case?
We primarily use the solution as a firewall. It's for company security.
What is most valuable?
The solution is easy to use.
We have found the product to be quite stable.
The installation process is not difficult.
What needs improvement?
The solution would be better if it offered customers more integrations and more signatures.
For how long have I used the solution?
I've been using the solution for around four years. It's been a while. It's useful for anomaly detection, impact inspection, signatures, and stuff like that.
What do I think about the stability of the solution?
The stability of the product is very good. There are no bugs or glitches. It doesn't crash or freeze. the performance is good and we consider it reliable.
What do I think about the scalability of the solution?
We have around 2,000 users in our organization using the solution.
How are customer service and technical support?
We have contacted Cisco technical support in the past. Their support is the best in the market. We are very satisfied with the level of service they provide to their clients.
Which solution did I use previously and why did I switch?
We are using both Cisco and Fortinet.
How was the initial setup?
It's very straightforward and very easy to set yo the solution. It's not overly complex.
It took us one to two days at a maximum to install everything and to get everything going.
We have two technicians and three engineers that can handle any deployment or maintenance tasks.
What about the implementation team?
We handled the setup ourselves. We did not require the assistance of any integrators or consultants. It was all done in-house.
What's my experience with pricing, setup cost, and licensing?
We have a subscription for the signatures and footprints.
What other advice do I have?
We are a customer and an end-user.
We always use two older versions than the latest in case the latest has bugs or issues.
I'd rate the solution at a seven out of ten.
I would recommend this product to other users and companies.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Operations Officer at Kiran International
A stable system with good technical support
Pros and Cons
- "We primarily use this solution as an application filter and for IPS."
- "The inclusion of bandwidth management features would improve this product."
What is our primary use case?
We primarily use this solution as an application filter and for IPS. We have an on-premises deployment.
What is most valuable?
The most valuable feature of this solution is the support.
What needs improvement?
I would like to see the total performance for the users improved.
We have a need for security, so we would like to see more protection against virus attacks and ransomware attacks.
The inclusion of bandwidth management features would improve this product.
I would like to have an API for application development.
For how long have I used the solution?
We have been using this solution for about ten years, with our most recent upgrade three years ago.
What do I think about the stability of the solution?
This solution is one hundred percent stable.
How are customer service and technical support?
We are very satisfied with the technical support for this solution.
How was the initial setup?
The initial setup of this solution is straightforward.
What's my experience with pricing, setup cost, and licensing?
Licensing fees for this solution are $3,500 USD, and there are no additional costs.
What other advice do I have?
This is a good solution that I recommend, but there is room for more features to be included.
I would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Engineer at a tech services company with 11-50 employees
A scalable solution with good support and a straightforward setup
Pros and Cons
- "The initial setup wasn't complex or complicated."
- "More flexibility with the dashboards is needed because some of them are not fully developed."
What is our primary use case?
We use this solution for integration, installing, and supporting.
How has it helped my organization?
Cisco NGIPS dropped network Troyans and web application attac almost every day. That helps up to feel more secure.
What is most valuable?
I find the IPS feature the most valuable.
What needs improvement?
The main problem with Firepower is the time between deployment and configuration. Now, it's approximately six minutes, so If I configure something during deployment, I understand that maybe if I write up a small mistake, I need to wait twelve minutes before I can fix the configuration. So I think the main problem is the time of deployment.
The solution could add DLT, but it's already full enough of features.
The interface could be simpler and more user-friendly. More flexibility with the dashboards is needed because some of them are not fully developed. We could use more flexible base boards.
For how long have I used the solution?
I've been using this solution for one year.
What do I think about the stability of the solution?
For the years we've been using Firepower we have only one or two cases of instability. There were only one or two unpredictable things.
One case was fasten with Active/standby switchover. After switchover some networks has been lost. After rebooting the standby FP next switchover was without problem.
Another case was associated with setting up of NAT. It was a FirePower nuance. Only the second TAC engineer helped us with it.
What do I think about the scalability of the solution?
I find the solution really scalable.
How are customer service and technical support?
I'd give technical support a five out of five. When things need to get solved, they get solved.
Which solution did I use previously and why did I switch?
We used to have ASA 5520. But in time we needed more security features to secure our services and users.
How was the initial setup?
The initial setup wasn't complex or complicated. Everything was clear. The initial configuration took a day, but the company that we support has a very complicated topology. During the deployment, they had a different idea about how the configuration should be. Because the customer didn't know what they wanted, the files and the deployment took approximately three or four months.
For deployment, it depends on the company. It depends on the company's complicated topology. If it's too complicated, then maybe you need two engineers to support Firepower. For employees, you need only one, with a second as a standby in case something goes wrong with the primary engineer, so I'd say you need two engineers to maintain the solution.
What about the implementation team?
I handled the implementation myself.
Which other solutions did I evaluate?
The company is Cisco oriented and Cisco is a leader in security Gartner Quadrant for Enterprise Network Firewalls.
What other advice do I have?
My advice for anybody implementing this solution is to follow the instructions carefully.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
System Administrator at a tech services company with 201-500 employees
Impressive tech support with good interface and documentation
Pros and Cons
- "The technical support is impressive."
- "The solution should contain the sandbox features which we find in Check Point."
What is our primary use case?
I cannot state which version we are currently using.
What is most valuable?
The interface and documentation are fine.
What needs improvement?
The solution should contain the sandbox features which we find in Check Point.
For how long have I used the solution?
We have been using Cisco NGIPS for five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I suppose the scalability is fine.
How are customer service and technical support?
The technical support is impressive.
How was the initial setup?
The initial setup is fine.
What's my experience with pricing, setup cost, and licensing?
The solution is pricey, but worth it.
What other advice do I have?
I rate Cisco NGIPS as an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Updated: November 2024
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