We use this solution for traffic inspection and searching.
Network Support Engineer at Nigeria LNG Limited
Stable, scalable, and has good support
Pros and Cons
- "We are satisfied with the technical support."
- "It is no longer scalable because it has gone end of life."
What is our primary use case?
What needs improvement?
It's coming to its end of life. We will be considering another solution because it is no longer scalable.
While it is stable, I would like it to be even more stable.
For how long have I used the solution?
I have been using this solution for 10 years.
What do I think about the stability of the solution?
Cisco NGIPS is a stable solution. We have not had any issues since we have been using it.
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Cisco Secure IPS (NGIPS)
March 2025

Learn what your peers think about Cisco Secure IPS (NGIPS). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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What do I think about the scalability of the solution?
It is no longer scalable because it has gone end of life.
We have approximately six locations. We have close to 2,000 users.
How are customer service and support?
We are satisfied with the technical support.
How was the initial setup?
I was not involved in the installation.
We have a team of four of five, including four engineers, and one supervisor to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
It could be less expensive.
We do pay for licensing yearly, but since it is at its end of life, there are no license implications until we purchase a new solution.
What other advice do I have?
I would recommend this solution to others.
I would rate Cisco NGIPS an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Manager - Automation, Electrical, IT and Networking at a mining and metals company with 1-10 employees
Easy to set up and configure, and it has remained stable
Pros and Cons
- "I configured the system myself and the process was okay."
- "The onboarding process could be made a little bit better."
What is our primary use case?
We use this product for intrusion protection.
What is most valuable?
The most valuable feature is security.
What needs improvement?
The onboarding process could be made a little bit better.
For how long have I used the solution?
I have been working with Cisco NGIPS for one year.
What do I think about the stability of the solution?
We haven't had any problems with this product.
What about the implementation team?
I configured the system myself and the process was okay.
What other advice do I have?
In general, I have nothing negative to say about this product.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Secure IPS (NGIPS)
March 2025

Learn what your peers think about Cisco Secure IPS (NGIPS). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
System Engineer at a tech services company with 11-50 employees
A solution with a lot of complexity but with excellent customer service
Pros and Cons
- "Technical support is quite good. With firewalls, the last cases I had with Cisco were professionally handled quite quickly and it was great."
- "Overall, it lacks user-friendliness. It could be easier to manage. I can train any customer using FortiGate or Palo Alto in a few days, but with Cisco, it takes much more time because the systems aren't easy to use."
What is our primary use case?
We use the solution to secure our client's networks.
What needs improvement?
Overall, it lacks user-friendliness. It could be easier to manage. I can train any customer using FortiGate or Palo Alto in a few days, but with Cisco, it takes much more time because the systems aren't easy to use.
It would be very nice to get rid of FlexConfig. It's a very unhelpful element of the solution.
One feature that is lacking is full interoperability with CLI.
You can configure Palo Alto and FortiGate with a graphical interface, and you can configure it with the command line. This is not so in Cisco. For professionals, this is important because the command line allows us to configure a lot of things and copy configurations and it's much easier.
For how long have I used the solution?
I've been using the solution for 10 to 15 years.
How are customer service and technical support?
Technical support is quite good. With firewalls, the last cases I had with Cisco were professionally handled quite quickly and it was great. I can compare with some other manufacturers. FortiGate is awful, for example. I'm generally pleased with Cisco.
How was the initial setup?
The solution has a moderate amount of difficulty. You need to go over and use the documentation.
Cisco has a device manager now but this device manager is not like all device managers from ASA. It lacks a lot of features, and some of these features are very important. It makes it a challenge to configure because of the graphical interface. You have to install the management center and that itself takes time and it's not so simple.
What other advice do I have?
We use the on-premises deployment model.
Ten years ago, when you sold Cisco to clients, customers complained about the price but they knew they were buying the best product in the market. It is totally different now. If they want to buy the best product in the market, they buy Palo Alto or Check Point. Cisco is trying to catch up to the competition.
When we talk about just the IPS manufacturers, I would rate the solution around six or seven out of ten. If we're talking about Cisco as a whole, I would rate them eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Network engineer at a manufacturing company with 201-500 employees
IPS ability enables you to balance security and connectivity
Pros and Cons
- "The most valuable feature is its IPS ability. You are able to balance security and connectivity."
- "The CLI, the console line interface, of the FTD could be improved. It's very complex, so without a GUI, it doesn't work well. I would like it to be more simple."
What is our primary use case?
Our primary use case is securing the network. It has a deep learning intelligence ability to filter packages and traffic coming to networks and to different workstations in networks.
This solution is deployed on-premises.
What is most valuable?
The most valuable feature is its IPS ability. You are able to balance security and connectivity.
What needs improvement?
The CLI, the console line interface, of the FTD could be improved. It's very complex, so without a GUI, it doesn't work well. I would like it to be more simple.
As far as additional features or next releases, I think the price could be cheaper.
For how long have I used the solution?
We have been using this solution for more than eight years.
What do I think about the stability of the solution?
This product is stable.
What do I think about the scalability of the solution?
This product is very scalable.
How are customer service and support?
Cisco's technical support is very, very fast.
Which solution did I use previously and why did I switch?
Before implementing Cisco, we used Fortigate and Check Point.
How was the initial setup?
The installation is straightforward. You have to install the device, but if you want to actually manage it, you need a GUI for it. For deployment, you will need two engineers, maximum.
What about the implementation team?
We implemented this solution through an in-house team and deployed it ourselves.
What's my experience with pricing, setup cost, and licensing?
We pay for the IPS license to use this solution.
What other advice do I have?
I rate this product a nine out of ten, and would recommend this product to others who are considering using it.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Security Manager at a financial services firm with 501-1,000 employees
Detects threats in real-time
Pros and Cons
- "The tracking intelligence feature is very good. This solution provides us with the opportunity to detect threats in real-time."
- "Some Next-Generation Firewall solutions come with Intrusion Prevention. It would be nice if Cisco NGIPS included that."
What is our primary use case?
We use this product to prevent unwanted traffic and to define policies.
What is most valuable?
The tracking intelligence feature is very good. This solution provides us with the opportunity to detect threats in real-time.
What needs improvement?
Some Next-Generation Firewall solutions come with Intrusion Prevention. It would be nice if Cisco NGIPS included that.
For how long have I used the solution?
I have been using this solution for almost one year.
How are customer service and technical support?
Cisco's support is unmatched. There are very few companies that can match their support.
What other advice do I have?
Overall, on a scale from one to ten, I would give this solution a rating of nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Consultant at a computer software company with 201-500 employees
Good intrusion prevention and easy to set up but the pricing is high
Pros and Cons
- "The solution gives us a lot of visibility into our security."
- "The solution requires better management. When it comes to central management capabilities, improvements can be made."
What is our primary use case?
We primarily use the solution for network firewalling and intrusion prevention.
How has it helped my organization?
We get a bit of visibility into network threats and we can successfully mitigate those threats by using the product.
What is most valuable?
The most valuable feature would be the intrusion prevention for us for security reasons.
The setup is pretty straightforward.
The solution gives us a lot of visibility into our security.
The product is quite stable.
There are pretty good capabilities for scaling.
What needs improvement?
Currently, this product is difficult to manage. It needs to be more user-friendly.
A lot of improvements can be made into the overall architecture of the firewall. It's lacking right now. It's something they need to work hard to improve.
The reason for the lack of cohesion in the architecture is due to the fact that Cisco acquired this company and then they merged two products, the Cisco ASA and the Firepower product, into a single product. As a result, the product is not as mature as some of the other comparable products out in the industry.
The price is in the high end of the spectrum, again, comparing to other players in the industry.
The solution requires better management. When it comes to central management capabilities, improvements can be made.
Better reporting in terms of analytics and dashboards would be very useful in future versions.
For how long have I used the solution?
We've been using the solution for about five years now.
What do I think about the stability of the solution?
The stability overall has been good once we get it up and running. We've not seen any issues once we've launched everything. It isn't buggy or glitchy. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability on the solution is good overall. They have a central management console that can assist with the process. The only issue there is we feel like there's room for improvement on the administration side of things.
When it comes to a user installing the networks, all the users essentially traverse this firewall, but when it comes to the administrators of the product, we've got five administrators in networking, they pretty much use it on a daily basis.
How are customer service and technical support?
The technical support has been good. We're satisfied with the level of service we get. They know what they are talking about. They respond promptly. Overall, they are above-average. I'd rate them eight out of ten.
Of course, there's always a little bit of room for improvement from any technical support service. In general, it's always about the speed of resolving an issue, responsiveness, et cetera. These are common industry wide. We always want everything resolved faster.
Which solution did I use previously and why did I switch?
We previously used FortiGate. We switched as we wanted something that had easy management capabilities, so we moved to Cisco. We thought that Cisco would be a bit more mature.
How was the initial setup?
The initial setup is a little bit difficult. It's pretty straightforward, although if we look at it relative to other products on the market, we feel that the other products are easier to set up compared to this one.
What's my experience with pricing, setup cost, and licensing?
The pricing is actually pretty high, especially if you compare it to other solutions that are out there. They are comparable but cost less.
What other advice do I have?
The advice we would give to other organizations is to look at the administrative overhead, and also to pay close attention to when the company is deploying it. We feel that there are certain feature functionalities that might not be mature depending on a company's use case. Everything depends on use cases. A company needs to evaluate its own unique use case, and look at the product feature functionality. A company also needs to look at some of the administrative overhead before they choose the product to make sure that it is suitable for their environment.
This solution overall I would rate at seven out of ten. I would say it's a good product if you look at the primary functionality, which is intrusion prevention. It's is one of the best out there, however, the issue is it's been wrapped around an administrative layer which is quite difficult compared to other products. They've got a really good engine as far as IPSs go, and that's the most important thing.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Security at a government with 1,001-5,000 employees
Does a great job of detecting and stopping threats
Pros and Cons
- "It has good intelligence. It does a great job at stopping threats."
- "In the next release I would like to see better reporting. I also find it's hard to act on the data it gives you."
What is our primary use case?
We use it for threat prevention.
How has it helped my organization?
It has increased our security posture and has contributed substantially to our security maturity by stopping threats.
What is most valuable?
- It has good intelligence.
- It does a great job at stopping threats.
What needs improvement?
In the next release I would like to see better reporting. I also find it's hard to act on the data it gives you.
What do I think about the stability of the solution?
The stability is excellent.
What do I think about the scalability of the solution?
The scalability is excellent.
How are customer service and technical support?
Technical support has been excellent.
How was the initial setup?
The initial setup is complex. That's just the nature of that product. It's a really advanced product so it takes a lot of technical knowledge to implement it.
What about the implementation team?
We used a reseller.
What was our ROI?
We have definitely seen ROI, but I can't quantify it.
What other advice do I have?
Get a good demo to test it out or do a proof of concept to see if it it's what you're looking for.
I rate it an eight out of ten. Eight because it's good at detecting and stopping threats. Those other two points that would make it a ten are better usability and reporting.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure and Security Officer at a tech services company with 201-500 employees
The console has everything you need in one place
Pros and Cons
- "I like how NGIPS has everything in one console."
- "The look and feel of the console could be updated."
What is our primary use case?
We use NGIPS for monitoring and firewall purposes. We have about 3,000 users.
What is most valuable?
I like how NGIPS has everything in one console.
What needs improvement?
The look and feel of the console could be updated.
For how long have I used the solution?
I have used NGIPS for about five years.
What do I think about the stability of the solution?
NGIPS is stable.
How was the initial setup?
Setting up NGIPS was complex. We needed help from a Cisco specialist.
What other advice do I have?
I rate Cisco NGIPS eight out of 10 overall.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: March 2025
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