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reviewer2348394 - PeerSpot reviewer
Director, Security and Compliance at a tech services company with 1-10 employees
Reseller
Mar 5, 2024
Offers protection to internal networks from malware
Pros and Cons
  • "The product's initial setup phase was easy."
  • "The product's high price is an area of concern where improvements are required."

What is our primary use case?

In my company, the solution is used as a platform for cybersecurity. The product offers protection from malware. In general, the solution offers protection to our company's internal network.

How has it helped my organization?

The product's benefits experienced by the company stem from the fact that the solution provides keep abilities that help users see what is happening in their network. The solution also provides alerts.

What needs improvement?

My company does not use the URL filtering capabilities offered by Cisco NGIPS. My company prefers to use the URL filtering feature offered by a brand other than Cisco since other tools provide an easier way to use the functionality.

I wanted to look into the other products offered in the market because Cisco NGIPS is expensive. The product's high price is an area of concern where improvements are required.

For how long have I used the solution?

I have been using Cisco NGIPS for eight years. My company has a partnership with Cisco. I am also a user of the product. My company operates as a reseller of Cisco products.

Buyer's Guide
Cisco Secure IPS (NGIPS)
March 2026
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What do I think about the stability of the solution?

I don't remember seeing any crashes when using the solution. The product has been very stable in our company.

What do I think about the scalability of the solution?

The scalability offered by the product is fine. My company has not faced any problems with the scalability feature. The solution is deployed in three of our company's data centers.

How are customer service and support?

The first call that I had with the product's technical team was not good since it took time to provide an explanation to get the right engineer to help us with our problems. Once the user gets connected with the right engineer, the support offered is very good.

I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have experience with Fortinet. I don't remember the name of one of the solutions that I had used in the past.

How was the initial setup?

The product's initial setup phase was easy.

I rate the product's initial setup phase a nine on a scale of one to ten, where one means a difficult process, and ten means that it is an easy process.

The solution is deployed on an on-premises model.

The solution can be deployed in a couple of weeks. We take care of the testing phase in our company before installing the solution only when the signatures are updated in our environment, which takes around a time frame of less than two weeks.

Around three or four engineers take care of the product's installation phase.

What about the implementation team?

My company purchases professional services from Cisco's partner to take care of the installation phase.

What's my experience with pricing, setup cost, and licensing?

Cisco NGIPS is an expensive product.

Which other solutions did I evaluate?

I have compared Fortinet FortiGate IPS against Cisco NGIPS.

What other advice do I have?

With Cisco NGIPS, the rate of false positives is very low.

I would tell those who plan to use Cisco NGIPS that it is a good solution, but if they have budget constraints, they should explore the other brands in the market.

I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Tecnical manager at Watronix Information Technology Ltd
Real User
Top 5
Jun 23, 2023
An efficient cyber security solution with good integration features
Pros and Cons
  • "The solution is very stable."
  • "They could provide one solution to fit all the use cases."

What is our primary use case?

We use the solution as an intrusion prevention system to detect malicious attacks on the network.

What is most valuable?

The solution updates at regular intervals. It has the most recent definition of the attacks, including zero-day attacks.

What needs improvement?

They could provide one solution to fit all the use cases. Presently, we have purchased different solutions for total security. It has become expensive for us.

What do I think about the stability of the solution?

The solution is very stable. I rate its stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable. It integrates with different XDR solutions. Thus, we can manage all the devices on a single pane. It is suitable for SMEs and large enterprises as well.

I rate its scalability an eight out of ten.

How are customer service and support?

The solution's technical support is quite good. Although, it needs to be cohesive in terms of communication.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup process is complicated. But we can manage it with the right team for installation and technical support from Cisco.

What's my experience with pricing, setup cost, and licensing?

The solution is good value for money. It is highly-priced but competitive in terms of features and support services.

What other advice do I have?

It is an efficient cyber security solution. I highly recommend it to others and rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Secure IPS (NGIPS)
March 2026
Learn what your peers think about Cisco Secure IPS (NGIPS). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,328 professionals have used our research since 2012.
reviewer2123850 - PeerSpot reviewer
CIO at a legal firm with 11-50 employees
Real User
Top 20
Mar 17, 2023
Easy to use and the technical support is great
Pros and Cons
  • "The thing about this solution that I like the most is that it's intuitive."
  • "My opinion is that this solution should improve the pricing."

What is most valuable?

The thing about this solution that I like the most is that it's intuitive. The other features I like are the good support chain and ease of use.

What needs improvement?

My opinion is that this solution should improve the pricing.

For how long have I used the solution?

I have been using this solution for about two years.

How are customer service and support?

I would rate the technical support of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Timur Assembayev - PeerSpot reviewer
Network Specialist at Wattum
Real User
Dec 9, 2022
Beneficial protection but expensive
Pros and Cons
  • "The most valuable feature of Cisco NGIPS is its protection."
  • "The price of Cisco NGIPS could improve."

What is our primary use case?

We are using Cisco NGIPS for our company network. We are comparing how it works with the other companies.

What is most valuable?

The most valuable feature of Cisco NGIPS is its protection.

What needs improvement?

The price of Cisco NGIPS could improve.

For how long have I used the solution?

I have been using Cisco NGIPS for approximately four years.

What do I think about the stability of the solution?

Cisco NGIPS is stable.

What do I think about the scalability of the solution?

The scalability of Cisco NGIPS is good.

We have approximately 100 people using this solution in my company.

How are customer service and support?

I did not use the support.

Which solution did I use previously and why did I switch?

We previously used a Russian-based solution that was not popular.

How was the initial setup?

The initial setup of Cisco NGIPS was straightforward.

What about the implementation team?

We used a consultant for the implementation of the solution.

What was our ROI?

I have not seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco NGIPS could be reduced. It is more expensive than other solutions.

What other advice do I have?

The solution only requires one person for maintenance.

I would recommend this solution to others but it depends on their budget. It is expensive.

I rate Cisco NGIPS a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1897716 - PeerSpot reviewer
Technical Manager at a consultancy with 11-50 employees
Real User
Oct 15, 2022
A good IPS solution with strong traffic filtering functionality, but is complicated to configure
Pros and Cons
  • "The traffic filter of this solution is very valuable to us, and to our clients."
  • "We would like to see some improvement in the configuration process for this solution, as it is currently quite complex."

What is our primary use case?

We use this solution as an intrusion prevention system, as well as UI filtering, application control, and anti-malware protection.

How has it helped my organization?

The traffic filter feature of this solution has improved our organization. It not only provides ransomware protection, but saves us time in dealing with unnecessary traffic.

What is most valuable?

The traffic filter of this solution is very valuable to us, and to our clients.

What needs improvement?

We would like to see some improvement in the configuration process for this solution, as it is currently quite complex.

For how long have I used the solution?

We have been working with this solution for around a year.

What do I think about the stability of the solution?

We have found this to be a stable solution in our experience.

What do I think about the scalability of the solution?

This is a scalable product.

How was the initial setup?

The initial setup of this solution is straightforward if it is only the standard package being installed. However, configuring this product is complex and requires a lot of time commitment.

Deployment of the solution usually only takes a few hours, but if it is being implemented in a more complicated environment it can take up to three days.

What other advice do I have?

We would recommend this solution to other organizations as it is very easy to use.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Marcio-Santos - PeerSpot reviewer
Ceo & Creative Director at Redstout
Real User
Oct 4, 2022
Scalable expectations, clear and easy implementation, and meeting our current needs
Pros and Cons
  • "Cisco NGIPS is working well overall with our current needs."
  • "The stability of the user console and some features could be easier to access."

What is our primary use case?

We are using the WAF models to monitor the IDS and IPS also, and it is integrated with Cisco Umbrella.

What is most valuable?

Cisco NGIPS is working well overall with our current needs.

What needs improvement?

The stability of the user console and some features could be easier to access.

For how long have I used the solution?

I have been using Cisco NGIPS for the past one and half years.

What do I think about the stability of the solution?

The stability can be better. The Cisco console is unstable.

What do I think about the scalability of the solution?

The scalability is fine. I believe it covers the expectations that we have.

How are customer service and support?

Technical support is very good, but you must have the expertise and technical people with Cisco NGIPS.

How would you rate customer service and support?

Positive

How was the initial setup?

It is very straightforward, clear, and easy.

What's my experience with pricing, setup cost, and licensing?

I usually work with Fortinet and FortiGate which is a lower cost in comparison with Cisco NGIPS.

What other advice do I have?

I would rate Cisco NGIPS a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
PeerSpot user
Network Security Engineer at a tech services company with 51-200 employees
Real User
Sep 13, 2022
Useful VPN, beneficial access policy management, and centrally managed
Pros and Cons
  • "The most valuable features of Cisco NGIPS are the VPN, IPS, access policy management, EIM, and the ASA model as part of Firepower."
  • "I would recommend this solution to others for medium, large, and enterprise businesses only."

What is most valuable?

The most valuable features of Cisco NGIPS are the VPN, IPS, access policy management, EIM, and the ASA model as part of Firepower.

For how long have I used the solution?

I have been using Cisco NGIPS for approximately three years.

What do I think about the stability of the solution?

Cisco NGIPS is highly stable.

What do I think about the scalability of the solution?

Cisco NGIPS is scalable. The scalability is easy to do because if the Firepower threat defense works in the cluster mode, someone can scale up the system using two and three Firepower threat defenses at the same time in one system.

We use this solution in different companies and provide them with support. We have some clients that have 3,000 users whereas others have 700.

What about the implementation team?

In our company process some team, we have three or four people and the solution can be easily maintained because it is managed in one place in the Firepower management center. In one company we have approximately 24 Firepower models and these devices are controlled by one system, the Firepower management system (FMC). It's very easy to control and maintain the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive to a degree it cannot be used by small businesses. It is best suited for medium and enterprise businesses.

What other advice do I have?

I would recommend this solution to others for medium, large, and enterprise businesses only.

I rate Cisco NGIPS a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
IT Administrator at a retailer with 51-200 employees
Real User
Sep 13, 2022
A stable solution with excellent IPS detection functionality
Pros and Cons
  • "We have found the IPS detection to be a very valuable feature of this solution. It is easy to use to stop policy violations."
  • "We would like an option to search through the logs to be added to this solution."

What is our primary use case?

We use this product for IPS detection and reporting purposes.

What is most valuable?

We have found the IPS detection to be a very valuable feature of this solution. It is easy to use to stop policy violations.

What needs improvement?

We would like an option to search through the logs to be added to this solution.

For how long have I used the solution?

We have been working with this solution for three years.

What do I think about the stability of the solution?

The current version of this solution is proving to be very stable.

What do I think about the scalability of the solution?

We believe this to be a scalable solution.

How are customer service and support?

The technical support for this product is good. They respond to tickets quickly when they are raised, and they generally respond within 24 hours.

How was the initial setup?

The initial setup and configuration of this solution was straightforward.

What's my experience with pricing, setup cost, and licensing?

Licenses for this product are available for either one, or three year terms.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure IPS (NGIPS) Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Cisco Secure IPS (NGIPS) Report and get advice and tips from experienced pros sharing their opinions.