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IT Manager at a financial services firm with 51-200 employees
Real User
Useful filters, reliable, and customer support helpful
Pros and Cons
  • "I have found the filter and the antivirus to be most valuable."
  • "The user interface needs some improvement, it is a little rudimentary and not very intuitive."

What is our primary use case?

We use the solution for traffic filtering, security, and antivirus capabilities.

What is most valuable?

I have found the filter and the antivirus to be most valuable.

What needs improvement?

The user interface needs some improvement, it is a little rudimentary and not very intuitive. If you are not very technical inclined you may need to be assisted or might struggle to set it up.

The newer version tends to use a lot of system resources. For example, your processor and RAM.

For how long have I used the solution?

I have been using the solution for approximately four years.

Buyer's Guide
Cisco Secure IPS (NGIPS)
September 2024
Learn what your peers think about Cisco Secure IPS (NGIPS). Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
802,829 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable and reliable, it does the job well.

What do I think about the scalability of the solution?

The scalability is excellent, they can support a large environment. However, a large size organization will need its own dedicated appliance.

How are customer service and support?

The customer support is very good.

Which solution did I use previously and why did I switch?

We have used and still use Darktrace. We do not use it to replace Cisco's NGIPS solution but we use it predominantly as an in-network snooper.

How was the initial setup?

The installation is complex.

What about the implementation team?

We used an in-house team to do the deployment and it takes roughly a day and a half depending on the size of your organization and the configuration. Setting up the rules, all the features, and the licensing takes time.

To do the maintenance you need somebody familiar with Cisco and networking technologies.

What was our ROI?

By using this solution we have received a return on our investment. 

What's my experience with pricing, setup cost, and licensing?

Cisco products are not cheap and this solution is no different. However, the price of all of the Firepower is part of a bundle when you buy the actual firewall, the Cisco firewall. It is part of the whole bundle package, but Firepower IPS itself has its own costs.

We are on a yearly license and the price depends on the environment, we pay approximately $33,000. The solution has additional components, and each one of the components cost extra.

What other advice do I have?

For those wanting to implement this solution, I was advice before deploying the solution, understand exactly what you want it to do for you. The product has a couple of different capabilities, do you want to expand, or you may not want to expand. These are scenarios that you have to take into account. I would not recommend the solution for small organizations, it would be too time-consuming for that.

I rate Cisco NGIPS an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CIO at a legal firm with 11-50 employees
Real User
Easy to use and the technical support is great
Pros and Cons
  • "The thing about this solution that I like the most is that it's intuitive."
  • "My opinion is that this solution should improve the pricing."

What is most valuable?

The thing about this solution that I like the most is that it's intuitive. The other features I like are the good support chain and ease of use.

What needs improvement?

My opinion is that this solution should improve the pricing.

For how long have I used the solution?

I have been using this solution for about two years.

How are customer service and support?

I would rate the technical support of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Secure IPS (NGIPS)
September 2024
Learn what your peers think about Cisco Secure IPS (NGIPS). Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
802,829 professionals have used our research since 2012.
Solution Architect at a tech vendor with 10,001+ employees
Real User
Effective centralized user interface, powerful capabilities, but SSL inspections could improve
Pros and Cons
  • "The most valuable feature of Cisco NGIPS is the centralized user interface. You have the ability to quickly push out configurations across your environment using the Cisco UI. It's a powerful capability of that solution."
  • "Cisco NGIPS could improve its ability to do SSL inspections. Sometimes the ability to do SSL inspection is not scalable and you might not be able to get the installment required if you don't size the right hardware."

What is our primary use case?

Customers who are trying to replace their internal firewall with good visibility at the application-level content level use Cisco NGIPS. It has the ability to do packet inspection and the customer can check their users while they're searching the web and going to different websites. Cisco NGIPS has the ability to connect to your firewall with advanced intrusion prevention.  

What is most valuable?

The most valuable feature of Cisco NGIPS is the centralized user interface. You have the ability to quickly push out configurations across your environment using the Cisco UI. It's a powerful capability of that solution.

What needs improvement?

Cisco NGIPS could improve its ability to do SSL inspections. Sometimes the ability to do SSL inspection is not scalable and you might not be able to get the installment required if you don't size the right hardware.

For how long have I used the solution?

I have been using Cisco NGIPS for approximately five years.

What do I think about the stability of the solution?

Cisco NGIPS is stable, but I there is more that can be done.

Cisco is particularly strong when it comes to firewalls and the IPS, IBS, or next-generation firewalls. When I was working as a system architect we went from Cisco to Palo Alto or Fortinet. I don't know if they've made some recent improvements or maybe it's in the roadmap, but I would say there's still room for improvement with Cisco security appliances.

What do I think about the scalability of the solution?

Cisco NGIPS is scalable. However, the cost to the customer is always high, because it's still a hardware base. After the resource cycle of three or five years, you have to replace them. From that perspective, they are not the greatest solution out there.

Our networking team of approximately 50 people that are mostly using this solution in my organization.

How are customer service and support?

The support from Cisco NGIPS is good.

How was the initial setup?

The initial setup of Cisco NGIPS is of a medium difficulty level.

What other advice do I have?

My advice to others is they should look into other vendors and cloud-based solutions. Solutions that don't require you to refresh and get hardware, because nowadays there are new problems for hardware. It's getting more difficult, try to get a more software-based, cloud-centric model solution.

I rate Cisco NGIPS a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
CASO at a tech services company with 11-50 employees
Real User
Great security intelligence will top notch technical support
Pros and Cons
  • "The security intelligence in the product is the best feature and give us all the information that we need in our network."
  • "The SSL decrypt could be improved, but it's normal. All the devices in our platform need a lot of memory or CPU to do the SSL decrypt. This is an issue to improve in all platforms, not only in Cisco."

What is our primary use case?

There are both options of cloud or on-premise solutions. I usually do the on-premise solution. We have others who do the cloud solution. If you want to deploy and protect your network from threats and protect your neighbor, that's one of the uses that we employ. With that, you have Security Intelligence, you have Intelligence, you have an Intrusion Prevention System. In the recent upgrade of Firepower, we have 3.0. You can use that to protect the internal network or if you want to protect your servers. 

What is most valuable?

We use the Security Intelligence feature. We also use the Cisco AMP for Networks, which is used with the ITL certificate. You can use third-party integrations with the Firepower, about security. You can use the STIX format. With the STIX, you can add emergency threats to rules. This includes malware detection which has a third-party Security Intelligence platform. Included are reporting for the last seven days, V shell, and phishing tank. Cybercrime tracker is to check if any company or domain has a bad reputation on the internet. And it can give that information to the Firepower. You can use Security Intelligence to protect the network. It has preprocessors about security. They have a preprocessor for the SCADA. Cisco has evolved a lot in that area over the last few years.

What needs improvement?

The SSL decrypt could be improved, but it's normal. All the devices in our platform need a lot of memory or CPU to do the SSL decrypt. This is an issue to improve in all platforms, not only in Cisco. They have SecureX which can be integrated with other platforms. But I think the improvement of SecureX in the platforms is needed. SecureX is really new but I think that needs a little improvement.

For how long have I used the solution?

We have been using Cisco NGIPS or Firepower NGIPS for five years. We use the latest version.

What do I think about the scalability of the solution?

It's working correctly, it's working without problems. You can buy another Firepower, and you can do a cluster configuration. And it's really easy, we don't have any problems.

How are customer service and technical support?

Cisco support is really awesome. I have another vendor like Honeywell. I really hate when I call Honeywell. But when I call Cisco, I really appreciate it a lot when I talk with the support engineers because the personnel have really good skills and have a really good passion. Cisco support is awesome.

How was the initial setup?

I think the installation of Firepower NGIPS is really easy. You configure the device, you connect that to the Firepower Management Center, and you have deployed the Firepower.

What other advice do I have?

If they're looking for a platform that can protect from attack, from external or insiders who want to attack the network, I think Firepower is a good solution. With  Security Intelligence, other security features make that platform an awesome platform. I would give Cisco NGIPS a rating of nine on a scale of ten. I think no one platform is perfect. I wouldn't give a 10 to a solution ever because 10 is 100%, and I think no one solution can 100% secure. Not because the platform is not working correctly. Because I think no one platform can be 10 by 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Infrastructure Program Manager at a non-profit with 1,001-5,000 employees
Real User
Offers valuable SSL decryption, URL filtering, and ITSM inspection features
Pros and Cons
  • "Cisco is number one in the technical support. It's good technical support and this is actually a problem when we do the recruitment for some other products. Other products you are on hold forever and the support might be not the best compared to Cisco."
  • "The file trajectory, the trace in contamination files, could be improved."

What is most valuable?

In the previous version, some features were not enabled. For example, you could not access the VPN. So that was one of the downsides of the product. In this latest version, after enabling these features in the previous version and using them, it's been good. Inspection, application, and inspection in the cloud, the detail in the cloud for an indication of compromise and the malicious activity re-hashing are all valuable features. It's more of the cloud and the malicious activities aspects that define this application.

What needs improvement?

The file trajectory could be improved.

We still have a web proxy but I think at some point we should not have two products. We should have only one product. Most of the features of the web proxy already exist in the UTM appliances. We have a debate as to whether it's the Cisco Firepower and UTM Appliance of next-generation firewall. But I consider both of them the same. So I would say if we have the caching and the other features which are unique features to the Web Proxy, I think Cisco will be number one if they are able to include such features in the future.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

It's a really good product but I have had a really good experience with Palo Alto UTM Appliances. Which I would give a higher mark than the Firepower. It's just a little bit more expensive than the Cisco Firepower.

What do I think about the scalability of the solution?

Scalability I would say, it has some limitations in the large deployment. I think Cisco is working to improve it.

How are customer service and technical support?

The technical support is the most valuable part of the solution. Cisco is number one in technical support. It's good technical support and this is actually a problem when we do the recruitment for some other products. Other products you are on hold forever and the support is not as good compared to Cisco. 

Which solution did I use previously and why did I switch?

I started with Juniper and the Palo Alto UTM Appliances, and many other vendors. But we do have a policy to use multiple vendors.

How was the initial setup?

Three years ago the setup was very complex. We had two different cables or software. It's like two appliances and one appliance. We had to set up ASA first and then set up Firepower and do the redirect from the old HTTP traffic, from the ASA for a detailed inspection by Firepower. Initially, it was complex. That was a few years back, but now with the newer version, it's just a piece of cake. Deployment took about 40 minutes. I also handle the maintenance myself.

What about the implementation team?

I do the implementation myself but in certain situations, because we have a risk assessment, it's a sort of risk transfer, so we have a contract with a certain integrator. We do have a contract, but I personally do the setup.

What was our ROI?

We have definitely experienced ROI. Because we have had many incidents where Cisco Firepower has caught malicious activities and triggered an alarm, a true positive alarm. Which is really good in our case.

What other advice do I have?

The solution is extensively used. We have a policy, from a permission security perspective, that you need to have diversity in the vendors and diversity in the products. We have some areas which are using these products and other areas which is using different products.

It's a really good product, but you need to give it some time to form a sort of baseline, before enabling all the features. You need to study the product well because the product will decrease to around 35-40% of the actual product when you start to enable features. Like the application and inspection, the SSL decryption, the URL filtering, and the ITSM inspection. If you enable more features, you will decrease a little bit of the property. Whoever selects the device initially needs to plan which features they are going to use and they might have to shift the sizing of the product. They might need a high-end appliance or a smaller low-end appliance based on the features they are going to use.

I would give the solution 9 out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vendor Business Manager EMEA at Westcon-Comstor
Real User
Automatically detects and reports threats, and provides good network visibility
Pros and Cons
  • "The most valuable feature is that it is able to detect any form of infiltration."
  • "I would like to see a more user-friendly interface."

What is our primary use case?

This product automatically blocks any form of threat in a network. Once a threat is detected, it will notify the IT team. It will show the full threat, the target destination, and perhaps a loophole that the intruder used.

What it reports depends on how you have configured it.

It's able to map the solutions that you have, detailing how they are connected. It gives you visibility in terms of what's happening without your network.

How has it helped my organization?

This is the leading Cisco solution across Sub-Saharan Africa.

What is most valuable?

The most valuable feature is that it is able to detect any form of infiltration. It does this in an automated fashion so that you don't have to do anything to it. Once it is properly configured, it will act on its own.

The visibility that it gives you is very good. You're able to know what has happened within your network.

The way it pushes policy rules is very good. It makes sure that your information is reliable, and that you have the right visibility and the right intelligence.

What needs improvement?

I would like to see a more user-friendly interface. This is true for Cisco in general, with many of the products that they have.

For how long have I used the solution?

We have been selling Cisco NGIPS for approximately four years.

What do I think about the stability of the solution?

This is a very stable product. In Sub-Saharan Africa, it is used by every six or seven banks out of ten.

What do I think about the scalability of the solution?

This solution is very easy to scale, depending on your organization's roadmap. I have had customers that are using it and scaling very fast, especially in the financial sector.

Being a clustered solution, you can have 500, 1,000, or 10,000 users. In fact, one of my customers has 20,000 users of NGIPS. I have another organization that has 1,200 users. The size of the solution is set based on the number of users.

How are customer service and support?

The technical support from Cisco is good, and it is not expensive. Over the past couple of years, they have really improved when it comes to service delivery.

Which solution did I use previously and why did I switch?

I have worked with a variety of security solutions. I have worked with products from Trend Micro, Cisco, and others.

How was the initial setup?

This product is straightforward to install. A CCMP can complete the deployment in one day.

What about the implementation team?

One skilled person is suitable for deployment.

What's my experience with pricing, setup cost, and licensing?

This is a very affordable product.

What other advice do I have?

This is a product that I can recommend anytime. I have sold millions of dollars of it, every year. 

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Chief Technology Officer at a tech services company
Real User
A modular and easily managed solution, but throughput capacity is expensive and requires upgrading of hardware
Pros and Cons
  • "The most valuable feature of this solution is its modularity, so whenever you need to upgrade or add another service, you don't need to buy another box."
  • "If there was a software-based solution for scaling up then it would be much better."

What is our primary use case?

We are a system integrator, and we resell this solution to our customers.

This solution is for intrusion prevention, and the majority of deployments are on-premises.

What is most valuable?

The most valuable feature of this solution is its modularity, so whenever you need to upgrade or add another service, you don't need to buy another box. You can activate these services on the same box, which saves a lot in terms of cost because you don't need additional hardware. Moreover, it makes manageability easier because you don't have to use several different devices.

Cisco operates on an open operating system platform so it gives you the flexibility to add other things. Cisco itself is using different manufacturers, or OEM vendors to integrate with their product. For example, Radware is providing a DDoS solution for the NGIPS box.

What needs improvement?

We would like to see support for DDoS protection.

The cost of adding additional throughput is very high and is an area of concern. Competing products such as FortiGate and TippingPoint have a much larger throughput at a smaller cost.

The devices have certain limitations and to go beyond them, I need to change the hardware. For example, if I exceed the throughput on the 2000 series then I have to switch to the 4000 series. This one then has a limitation of perhaps fifty gigabytes, and if I exceed that, then I need to move to the 9000 series. By comparison, TippingPoint and FortiGate have no limit. If there was a software-based solution for scaling up then it would be much better.

For how long have I used the solution?

I have been using this solution for between two and three years.

What do I think about the stability of the solution?

This is a very stable solution. We have not heard any complaints from customers, and we have not experienced any trouble ourselves.

What do I think about the scalability of the solution?

When it comes to scalability, there is a limitation that is set by the hardware. If you're looking for higher throughput then you have to change boxes. The 2000 series is pretty small when it comes to bandwidth, so scalability is a concern.

How are customer service and technical support?

Technical support from Cisco is perfectly fine, and they are doing a great job.

Which solution did I use previously and why did I switch?

Prior to this solution, we used TippingPoint. Although it is a very good solution, there was a problem with the product having too many acquisitions. Every time there was a new acquisition, support was a concern. For example, at one point it was taken over by HP, and then, again, HP disowned it. Support was hampered by this, and if you're not getting support on a critical security appliance then you need to look for other options. This is what led us to adopt Cisco.

How was the initial setup?

The initial setup of this solution is not complex. They have a graphical user interface for managing all of these things, which helps make it easy to deploy.

What's my experience with pricing, setup cost, and licensing?

The price for additional throughput is the highest in the industry.

What other advice do I have?

This is a solution that I recommend for IPS.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Timur Assembayev - PeerSpot reviewer
Network Specialist at Wattum
Real User
Top 5
Beneficial protection but expensive
Pros and Cons
  • "The most valuable feature of Cisco NGIPS is its protection."
  • "The price of Cisco NGIPS could improve."

What is our primary use case?

We are using Cisco NGIPS for our company network. We are comparing how it works with the other companies.

What is most valuable?

The most valuable feature of Cisco NGIPS is its protection.

What needs improvement?

The price of Cisco NGIPS could improve.

For how long have I used the solution?

I have been using Cisco NGIPS for approximately four years.

What do I think about the stability of the solution?

Cisco NGIPS is stable.

What do I think about the scalability of the solution?

The scalability of Cisco NGIPS is good.

We have approximately 100 people using this solution in my company.

How are customer service and support?

I did not use the support.

Which solution did I use previously and why did I switch?

We previously used a Russian-based solution that was not popular.

How was the initial setup?

The initial setup of Cisco NGIPS was straightforward.

What about the implementation team?

We used a consultant for the implementation of the solution.

What was our ROI?

I have not seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco NGIPS could be reduced. It is more expensive than other solutions.

What other advice do I have?

The solution only requires one person for maintenance.

I would recommend this solution to others but it depends on their budget. It is expensive.

I rate Cisco NGIPS a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure IPS (NGIPS) Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2024
Buyer's Guide
Download our free Cisco Secure IPS (NGIPS) Report and get advice and tips from experienced pros sharing their opinions.