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it_user2529 - PeerSpot reviewer
Manager of Data Center at a transportation company with 1,001-5,000 employees
Vendor
Good product, but competition is gaining...

What is most valuable?

Good product, our POC proved that Xendesktop required lower bandwidth per machine than competitors.

What needs improvement?

Costs for one, we settled on VMware hypervisor with Citrix Xendesktop running underneath, additional costs were incurred because of this hybrid solution, another consideration would be the significant disk space required for what is called "write cache". It was unplanned and caused a considerable headache.

What other advice do I have?

Since the POC, VMview has significantly improved thier bandwidth requirements. I wonder if a complete VMware solution may be a viable replacement at some point.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4401 - PeerSpot reviewer
it_user4401Developer at a transportation company with 1,001-5,000 employees
Vendor

Can you tell me the additional costs that were incurred because of the hybrid solution?

Network Consulting Engineer at TECNOLOGIK
Real User
Manage desktops and data from a single pane
Pros and Cons
  • "The price and user interface are great."
  • "The initial setup is very complex."

What is our primary use case?

Within our organization, there are roughly 80 users using this solution.

What is most valuable?

The price and user-interface are great.

What needs improvement?

I would like to see more audio support.

For how long have I used the solution?

I have been using this solution for roughly six months.

What do I think about the stability of the solution?

The stability is good. I experienced a few bugs with previous versions, but not this version.

What do I think about the scalability of the solution?

The scalability is great. On a scale from one to ten, scalability-wise, I would give this solution a rating of eight.

How are customer service and technical support?

The technical support is pretty good. On a scale from one to ten, I would give their technical support a rating of seven. They respond very quickly and they are very skilled at their job.

How was the initial setup?

Citrix Workspace Is difficult to deploy. The initial setup is very complex.

What other advice do I have?

I would absolutely recommend this solution. Overall, on a scale from one to ten, I would give this solution a rating of eight.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)
February 2025
Learn what your peers think about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
PeerSpot user
IT Administrator at a tech services company with 51-200 employees
Consultant
XenDesktop 5

Citrix XenDesktop is a great product. My experience is with the 5.x version, and have been introduced to XD7 which looks awesome and I cannot wait to have it running in production for the new features it offers.
XD5 works well, take a VM and install the Citrix virtual desktop agent, and then add the machine to your Director server through the Desktop Studio console. Assign an user to the machine and they are able to access (Yes, I am leaving out a bunch of steps such as setting up the web interface for remote logins but this review is for XenDesktop and not the related stuff).
Performance is exceptional even across low bandwidth connections. The connection is secure, and you have options to block USB drives and even the clipboard if you want to restrict users.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4401 - PeerSpot reviewer
it_user4401Developer at a transportation company with 1,001-5,000 employees
Vendor

I used XenDesktop 5.6 and I agree with you, it's a great product. From my point of view, the main pros are: thin provisioning capabilities, client USB support, advanced high definition video and audio capabilities and support for vSphere, Hyper-V and XenServer hypervisors. As cons, I would like to say that XenDesktop has management console difficult to use, many prerequisites and columns in the Desktop Studio are too small.

PeerSpot user
Presales Specialist at a tech services company with 5,001-10,000 employees
Consultant
The most valuable feature of this product for me is that it provides secure access anywhere from any device.

Valuable Features

The most valuable feature of this product for me is that it provides secure access anywhere from any device.

Improvements to My Organization

This product has improved my organization by provide access to the Intranet application and website over the internet over SSL from any device.

Room for Improvement

This product should include a feature like like App Volume, which their competitor already has.

Also, the Hypervisor needs to be improved.

Use of Solution

I have been working with this product for the last four years. I have done many projects on Citrix XenDesktop.

Deployment Issues

I did not have any deployment issues. For a PoC, it is an easy one-day setup.

Customer Service and Technical Support

Technical support in India is awesome and are equipped with the required technical solutions.

Initial Setup

Initial setup was straightforward. It's a single-server setup in a simple environment and can be scalable at any point of time.

ROI

ROI is always a challenge for VDI if the number of users is less than 200. It all depends upon the organisational requirement.

Other Solutions Considered

In comparison to Citrix XenDesktop, VMware Horizon is a very good product. However, some features such as Sharefile and Netscaler complete the Citrix story.

Other Advice

Go for this product without any thinking. If you are looking for security and a single point of management, then go with this product.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a global distributor for Citrix.
PeerSpot user
Fazal Ur Rehman Shah - PeerSpot reviewer
Fazal Ur Rehman ShahSenior Consultant/Project Manager at a tech services company with 501-1,000 employees
Top 20LeaderboardConsultant

Accessibility of provisioned resources using any device is a major feature of XenDesktop.

it_user560277 - PeerSpot reviewer
Citrix Consultant at a consultancy with 10,001+ employees
Consultant
We are using this to allow our users to access applications over a secured, remote environment.

What is most valuable?

  • Application virtualization
  • Virtual Desktop Interface (VDI)
  • Management and security using NetScalers

How has it helped my organization?

We are using this to allow our users to access applications over a secured, remote environment. It has helped to reduce the outages in our IT infrastructure, especially during server maintenance.

What needs improvement?

The solution needs some improvement to make it more flexible with an easier interface.

For how long have I used the solution?

I have been working with this technology for over nine years.

What do I think about the stability of the solution?

Initially, we had some stability issues, such as slow logon for users and profile issues. All have been resolved and it is currently running smoothly.

What do I think about the scalability of the solution?

We did not have hot-production outages in the environment. When we deployed the products, we set up rigid environment monitoring which has helped us to reduce scalability issues.

Which solution did I use previously and why did I switch?

I never used a different solution as I started my career with XenApp. I later learned other Citrix products. So far, I am comfortable with them.

How was the initial setup?

Initially, we built a pre-production environment to understand the challenges according to our requirements. We were able to overcome them.

Which other solutions did I evaluate?

I did not evaluate other options.

What other advice do I have?

  • During the implementation phase, understand the requirement and set up a sand box environment for testing and managing. 
  • If all of the testing is successful, plan for production from scratch. Do not use your existing sandbox for production.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Report and get advice and tips from experienced pros sharing their opinions.