Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Reviews

We use Citrix to unite data sets for remote work and media services. Citrix is used for application virtualization as well as remote access to desktop workstations. We have 30 employees using this technology in various roles, including customer and tech support as well as accounting.

In terms of the employee experience, I would say I think Citrix is quite good. It has also helped us to comply with industry regulations on data protection by allowing us to maintain our target policy of controlling clients' access to information. 

Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device. It has a few security features that are interesting— actions that permit the user to access only the information they are supposed to access. It's extremely secure because all the data is encrypted. The work can be done remotely but the data never has to leave our data center.

I've been using Citrix Virtual Apps and Desktops for about four months.

It's efficient. Because there are fewer parameters, the base application runs in less time with less effort.

I think Citrix's support is good, but sometimes it is a little slow. I would rate it a seven out of 10.

Compared to other desktop virtualization products I've used, Citrix has more compelling features that are much more extensive.

Setting up Citrix wasn't complex.

The whole organization is more productive because Citrix allows us to coordinate together and share information.

My advice would be to test this solution and see if it meets your expectations.

On a scale of one to 10, I would rate Citrix a seven.

On-premises

Before we were on a VPN model for remote usage into our data center, the performance issues with large datasets moving cross country really proved to be an issue with remote users. This product really moved the needle in solving for this.

Not every application is certified with this solution.

You can try XenDesktop as alternative to VMware view. The Express edition allow you to use up to 10 machines / users. I use XenDesktop as a Proof of Concept when our lab plans to move to Virtual Desktop. I try to connect from a client on windows machine connecting to remote windows desktop, playing movie is smooth, connecting USB device on your client will show on your virtual desktop.

Steep learning curve. You need to configure Active Directory and Desktop Delivery Console (DDC). You will also have to configure XenServer(s) as your VM host. You cannot install XenDesktop on your server; you need a dedicated machine to install XenServer. Connecting from a desktop is easy you just have to install a client. But if you want to be able to boot directly from client to your Virtual Desktop, you need to spend more time to configure it.

Good alternative to VMware view, free for 10 users, you can use it as test pilot

We primarily use it for user data access and for a virtual desk top.

It allows our users to connect back up to a central location for our data center to do away with individual desktop controls.

The monitoring and management is in need of improvement.

One to three years.

The stability has improved through the course of the last three upgrades.

The scalability is fine. We have about 400 users, who are supported by six staff members.  We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use. 

It was relatively straightforward. The deployment actually took three months. We used an integrator, and it was a bit challenging because our environment was a little bit more unique than the integrator was used to. 

I think it is a little high priced.

I use XenDesktop to manage virtual desktops. I can manage home office's projects using it. I also use it to create work space for different users.

XenDesktop has helped our users to work remotely with a better user experience.

I love all its features. It lets me do almost anything.

The video conferencing feature needs to be improved.

More than five years.

We are using it for the VPN.

It is a good product. I don't have any complaints.

I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04.

We have been using this solution for maybe six months. We're now migrating most of our machines over to that.

It seems fine on Windows.

We have probably just under a thousand users.

I don't think I ever had to open up a ticket with them for anything.

We've been on Citrix as long as I've been here.

It was pretty straightforward.

I would rate Citrix Workspace an eight out of 10.

On-premises

We use this for secondary use coming from our side.

It's most valuable feature is its easy setup.

For us, pricing is the most important feature to improve.

I have been using XenApp for a couple of years.

It is a stable product.

In terms of scalability - it is easy to scale it.

We have about 200 people using this solution.

The initial setup was straightforward. It took about two or three days from the start.

We deployed it with the use of one consultant.

I would recommend this solution to other people. On a scale of 1 - 10 I would rate it an 8.

On-premises

XenDesktop VDI is the best in class desktop virtualization solution with the best support for clients.

It has very good performance in delivering 3D applications over WAN.

We implement this solution at many customer sites. It directly affects the productivity and gives the customers a very flexible solution.

The customers have the possibility to provide access to their applications and data, but its data won’t leave their data centers.

I can't think of anything at the moment.

We have been using XenApp/XenDesktop for 10 years.

We sometimes have issues after updates.

I would rate the technical support at a 10 out of 10.

We did not use a previous solution.

You need a very good concept do the conceptual work before you start implementing. Depending on the concept, the setup could be straightforward.

You have to do some hard work in order to get the suitable licenses.

We looked at VMware View in some projects.

All Citrix products are very flexible and give you a huge amount of possibilities. From a consulting perspective, I recommend that you set aside adequate time for project planning.