Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Reviews

We normally use Citrix for delivering applications remotely. Our experience is with the government and companies that have branches.

XenApp made our Application environment secure and restrict the data transfer.

The most valuable features are user experience and printing capabilities.

Citrix has to support all of the hypervisors including KVM.

The technical support is not as good as it is with other vendors and it should be improved.

We have been using XenApp Citrix since 2007.

This is a very stable solution. The security updates are always being done.

Citrix is scalable. In my company over the past seven years, we have had many users. In addition, our clients using this solution have many thousands of users.

The Citrix technical support is not as easy as other vendors like F5 or VMware. Obtaining technical support is a little bit tough and it should be improved.

We had tested Ericom, 2X and find better performance with Citrix.

The initial setup is straightforward.

The length of time for deployment depends on the environment and the requirements. For example, last year we deployed this solution for an airline with 27,000 users and it took approximately three months.

Our in-house team deploys this solution for our clients.

Our ROI was 144% .

A perpetual enterprise license costs approximately $300 USD.

I have evaluated a lot of products and the latest solutions. Citrix, among all these products,  has added value because of the user experience and its printing capabilities. You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low.

Citrix has its own training and certifications available, such as CCA-V, CCA-N, CCE-V,CCE-N. For anybody who is implementing this solution, I would suggest that they start with the training. That will help them with the product in learning what it is, how it is going to be implemented, what the requirements are, and so forth. The training is easy and once it is complete, implementing and using the solution will be easier for them.

I would rate this solution a ten out of ten.

Citrix Workspace allows you to work in a remote environment and gives you data security.

Performance could be better if there was a low latency improvement.

I have been using Citrix Workspace for three years now.

Citrix Workspace is stable for our needs.

The scalability of Citrix Workspace is exceptional.

Technical support is excellent and we have had no issues with the support team.

The setup process is straightforward.

We are seeing a return on investment with Citrix Workspace.

I would rate Citrix Workspace a nine out of ten.

The most valuable feature is the seamless application edition with the low-level network bandwidth because we have between 10 and 15 sites in France with a low level of communication needs. We need to deploy our main application, the ERP system, and we needed an efficient solution to provide a solution to the remote sites, with very small links between the data center and the remote site.

The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server. It's now very complex.

If we want to make a clean application, we need to have StoreFront for the web access between the receiver or the Workspace client. And then have StoreFront connected to the Delivery Controller. The Delivery Controller is connected to the database, NetScaler, which we use to secure remote access.

In the beginning, we used three servers in a load-balancing environment but now to run the same application, it's on many servers.

The price is a little higher compared to other solutions. Big farms need big infrastructure, but for mid-business like us, it's complex.

I have been using Citrix since 2002. 

Citrix is stable. We had an issue two weeks ago because of full infrastructure maintenance and some strange issue but it was the only incident we had.

We can say it's stable, but we are dealing very carefully with updates and upgrades too. It's getting a little bit more competitive now to upgrade because we have many components to upgrade.

When this is deployed it's stable, but when we think about upgrading some components, it can be more difficult. We need to do the updates carefully. Normally, we used to have a test farm, but it's expensive to have test farms.

It is easy to deploy a new server on the application.

I would recommend Citrix if the IT team is at a good technical level with people who can deal with many technologies.

I would rate Citrix Workspace an eight out of ten. 

We are in the process of upgrading the product currently. Our primary use case is having it as our main access for all our employees to be able to connect to our work environment. All applications are available through that access point.  

The most valuable feature in Citrix is really just the desktop. The desktop part is what we are using right now for our client access. So just the use we have for the remote access, in general, is the most useful for us at this time.  

I think Citrix Workspace is doing a good job for us. No complaints. If there was an improvement to make on the Workspace product, it would have to do with the communication components. Zoom, Teams, and Salon are not working well within the virtual desktop. So doing something to get the product to allow the video conferencing applications to function better would be the most important.  

We have been using a Citrix setup for a long time. I would say 15 years.  

Workspace is quite stable. There has been no notable downtime.  

It easy to add applications to Workspace and to expand usage.  

We are using private companies to help us with the support of the product. We are not using Citrix for support. The support we have is good.  

I did look into information about the workspace from VMware. With the VMware workspaces, there were not any specific pain points. We were just researching the products and features for comparison.  

What I would say to people looking at Citrix Workspace as a solution is to do thorough testing for all applications. In our case, this should have included video conferencing applications. It was something we did not look at specifically probably because it was working well with everything else.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Citrix Workspace as an eight of ten.  

Citrix DaaS allows external users to connect to the external LAN. You can take complete control of this desktop. Additionally, you can manage company, grant others access to enterprise, and take control as needed.

The support could be enhanced.

I have been using Citrix DaaS as a partner.

Citrix has good support, but the response is very slow.

Positive

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

Overall, I rate the solution a ten out of ten.

The stars from this solution are its NetScaler and profile manager.

This was a breakthrough for us; we reduced our user base from 2000 client machines with Windows OS and all applications installed on all computers and so on, to 40 application servers and 2000 thin clients that don’t need any management. If one has a problem, it’s replaced.

Many of the improvements that we have identified for this version already appear in the newer version. For this version, we thought they could improve management access to the applications, organization in the console, and revise server management – these are in newer versions.

The solution has been in production for three years.

The solution has been in production for three years with no major problems; zero down time from the solution.

No scalability issues at all; in the beginning, we had only 20 application servers and 900 users. At this time, we have double the application servers and more than double the number of users. The process was straightforward.

The level of support is very good. We have support from a company that is Citrix certified and if we need some core development, such as in the client for end users, Citrix had been wonderful.

I did not previously use a different solution. This was the solution that we chose for the business need that we had at the time. And from the search conducted at the time, this was the best solution for us.

The solution was straightforward; it’s like, if all of the network requirements have been done, it takes 4-6 hours to have the infrastructure working in a production environment.

Thera are two types of licensing, per user or per device. This is a point that needs a lot of attention. It varies from case to case. In the infrastructure that I administrate, the (concurrent) per-user license was the best choice.

At the time, we did not evaluate other options. This was the best solution available for us.

Citrix have online sites that help designing, planning and implementing the solution; use them.

It’s a strong solution for application virtualization. Works on a Windows server base, so compatibility with applications is easier.

The most valuable feature to me is the flexibility to publish just apps, just virtual desktops, both, or even physical desktops. Having so much flexibility in one solution, especially one that works as well as Citrix, is a huge advantage.

We have a large number of Mac users who need access to Windows programs. We tried many methods for allowing them to work from the Macs, including connecting them via remote desktop to physical Windows computers. This solution removes the troubles we had with VPN, single-use VMs and/or dedicated physical machines.

I guess eliminating the slight difference in the web interface compared with the Receiver interface for saving files to local devices would be an improvement, but I have a feeling it's just not possible.

I have been using this solution for about six months.

Users have some trouble adjusting to the Receiver interface, but other than that, everything has been very easy.

My experience has been excellent.

It's straightforward, but I ended up building the "back end" to be more robust than I had initially planned in order to stay in line with best practices.

We did everything in-house. Since we have the capabilities in-house for such projects, I prefer to go through an implementation, at least as a functioning demo, before hiring outside contracts. In our case, we were able use the functioning demo we built.

That's difficult to honestly figure, since we've expanded the use of the applications to people and scenarios that weren't available to them before.

Get honest advice from Citrix on licensing, then ask someone who is using it in the same capacity as you plan to.

We set up demos of a few different solutions. None of them were as easy to deploy, to license, or to use as this, nor did any match the flexibility.

Build yourself a demo, following best practices. You'll likely find it to be pretty easy to do, and you'll have a solid foundation if you do need to hire outside help.

We use the solution for our remote employees to access their information.

The solution helps us with our ERP.

The most valuable feature is how secure the solution is.

The cost of the solution is high and has room for improvement.

The initial setup has room for improvement.

I have been using the solution for two years.

The solution is stable.

I give the scalability a nine out of ten.

We have around 40 people using the solution.

The initial setup is complex. We used five people for the deployment.

We have seen a return on investment.

The solution is expensive and I give the cost a four out of ten.

I give the solution a seven out of ten.