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Access PeopleXD vs MHR iTrent comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Access PeopleXD
Ranking in Benefits Administration
30th
Average Rating
3.0
Number of Reviews
1
Ranking in other categories
Talent Management (47th), Expense Management (27th), HR Analytics Software (12th)
MHR iTrent
Ranking in Benefits Administration
18th
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
Cloud HCM (24th)
 

Mindshare comparison

As of November 2024, in the Benefits Administration category, the mindshare of Access PeopleXD is 0.4%, up from 0.2% compared to the previous year. The mindshare of MHR iTrent is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

reviewer951189 - PeerSpot reviewer
Has many features in need of improvement, including its monitoring, interface, dashboard and technical support
The solution has many areas in need of improvement. I cannot cite just one or two. These include management, monitoring, interface, dashboard and technical support, by way of example. A checklist should be included and the user interface should be addressed. The solution has a function which allows one to give feedback for every employee and to do so overall. The visibility, GUI and features involved in the feedback function are not up to snuff. Employee service details are an issue.
reviewer2215695 - PeerSpot reviewer
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"MHR iTrent's functionality and the payroll part are good."
 

Cons

"The solution has many areas in need of improvement, including management, monitoring, interface, dashboard and technical support."
"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
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Top Industries

By visitors reading reviews
Computer Software Company
25%
Educational Organization
17%
Manufacturing Company
8%
Retailer
8%
Educational Organization
19%
Computer Software Company
17%
Government
8%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

Ask a question
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What do you like most about MHR iTrent?
MHR iTrent's functionality and the payroll part are good.
What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
 

Comparisons

No data available
 

Also Known As

CoreTalent, CoreHR Compensation and Benefits, CoreHR CoreExpense
MidlandHR iTrent, iTrent
 

Learn More

 

Overview

 

Sample Customers

Bromford, Mercer, Novartis, Liberty Insurance, DCU
Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration. Updated: October 2024.
816,406 professionals have used our research since 2012.