Try our new research platform with insights from 80,000+ expert users

MHR iTrent vs Oracle HCM Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024
 

Categories and Ranking

MHR iTrent
Ranking in Benefits Administration
18th
Ranking in Cloud HCM
24th
Average Rating
4.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Oracle HCM Cloud
Ranking in Benefits Administration
2nd
Ranking in Cloud HCM
4th
Average Rating
7.8
Number of Reviews
70
Ranking in other categories
Talent Management (3rd), HR Analytics Software (2nd), Talent Acquisition (3rd)
 

Mindshare comparison

As of November 2024, in the Cloud HCM category, the mindshare of MHR iTrent is 0.7%, up from 0.5% compared to the previous year. The mindshare of Oracle HCM Cloud is 9.5%, down from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

SB
Aug 8, 2023
A scalable solution with good functionalities, but customer support needs to improve
We use the whole integrated payroll HR system. I'm more on the payroll side. They do not host us, but we host ourselves MHR iTrent's functionality and the payroll part are good. It was all set up before I started. Customer support and getting help from MHR iTrent are not great at all. MHR iTrent…
OswinSteve - PeerSpot reviewer
Jan 2, 2024
Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience
Oracle HCM Cloud definitely has a lot to improve from a user experience perspective. The platform is huge and feature-rich, but is it truly appealing to an end user? Is it a two-click solution? Does it match current market trends in user experience? No, it has a lot of catching up to do. For example, is the screen catchy for an employee to see their details or access essential information? No. The user experience is zero. An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard. It's still stuck in the "PeopleSoft" mentality instead of focusing on a user-friendly experience for employees and managers. So, the user experience needs a major overhaul. So, to summarize, it needs to be more user-friendly and present key information on the login screen. In future releases, I would like to see employee dashboards. Oracle HCM should come up with ready-made employee dashboards, like very simple ones. Right now, an employee dashboard or a manager dashboard, but these should be readily available. You shouldn't expect a customer to go and design something they need. There are a few basic things any employee or manager in any company would want to see. One of the best things would be a very simple org chart. Now, the org chart is quite poor on Oracle. There are applications that focus only on org charts and look really good, giving a lot of details about a team and its employees. But Oracle's org chart is bad, so to be specific, they should improve it a lot.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"In terms of ERP, it's a good product. It's convenient."
"This solution is user friendly and can be used on a mobile phone without a computer."
"Oracle HCM Cloud is easier to use than Oracle ETS. Everything is included on one page, and we no longer need to do workarounds. For example, creating elements, eligibility profiles, and formulas is much easier."
"Oracle HCM has a great reporting platform, OTPI, with drag-and-drop functionality. I can design my own reports without relying on the technical team. This empowers HR users to create reports based on their needs, which is a huge advantage."
"It has good navigation, and it is user friendly and secure. Every three months, there is an upgrade, and it has new features."
"The feature I find most valuable in Oracle HCM Cloud is 'Journeys'. This feature is widely used across clients for onboarding, offboarding, and other automated tasks without manual intervention."
"The application design is beautiful."
"The core part and the talent management part are most valuable."
 

Cons

"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"There needs to be familiarity mixed in with novelty."
"Oracle HCM Cloud could improve by adding AI and more offline capabilities."
"From the feedback that I get, the functional side of the payroll could be improved."
"The tool's configurable side allows you to have more flexibility, but at the same time, it creates a lot of confusion that still has to do over so much of the configuration, which are areas that are conflicting in nature."
"Exposure to users on the volume or utilization of servers and memory is necessary. Currently, when users hit the threshold, the system experiences a slowdown."
"HCM's analytics features could be improved."
"An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard."
"It could be more user-friendly."
 

Pricing and Cost Advice

Information not available
"It has a licensing cost. It has a cloud-based subscription, which is quite cheap."
"The is a license needed to use the solution. The license can be paid in different increments, such as quarterly."
"Though I cannot comment on the solution's cost, a fixed cost is involved based on my understanding. The cost multiplies based on the number of users."
"There is a license required for the use of this solution and we are on an annual license."
"The cost of Oracle HCM Cloud is high, it could be reduced. There is an annual subscription and it is user-based."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"Oracle HCM offers many features at a low price."
"The solution is quite expensive for small and medium-sized companies."
report
Use our free recommendation engine to learn which Cloud HCM solutions are best for your needs.
814,763 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
17%
Government
8%
Media Company
6%
Educational Organization
52%
Computer Software Company
6%
Financial Services Firm
6%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about MHR iTrent?
MHR iTrent's functionality and the payroll part are good.
What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
Compared to other products, Oracle HCM Cloud offers better pricing. It is low-cost and provides a good return on investment.
 

Comparisons

 

Also Known As

MidlandHR iTrent, iTrent
Oracle Human Capital Management Cloud
 

Learn More

 

Overview

 

Sample Customers

Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about MHR iTrent vs. Oracle HCM Cloud and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.