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Acronis Cyber Protect vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
121
Ranking in other categories
Cloud Backup (5th)
Unitrends
Ranking in Backup and Recovery
45th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.5%, down from 4.7% compared to the previous year. The mindshare of Unitrends is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Stuart Grigor - PeerSpot reviewer
Good backup solution but challenges with the stability
It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In my opinion, it's the best product for end-users and PCs."
"The setup is very easy."
"The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."
"Universal Restore is valuable to us."
"The ability to clone backups."
"It works with different types of partitions or different OSs."
"The stability of Acronis Cyber Protect is very high."
"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"It is an easy system to use. The support, if needed, is always willing to help."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
"I really like the reporting options you get for various email reports."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
"Backup/archive to multiple locations."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
 

Cons

"Acronis Backup isn't scalable at all."
"Acronis Backup can improve on the virtualization backups because they are not as good as Veeam Backup."
"Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier."
"The product would be better if they offered more integration capabilities."
"Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops. The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it."
"The solution could use a single sign-on integration that can default to the admin dashboard. Right now, it's only username and password. If you had had an additional two-factor authentication, this would be beneficial for me."
"There are a lot of products out there that are a little bit stronger than Acronis where AV is concerned."
"The solution could be better if some of the features were more in-depth."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
"Network-based storage stability could be improved."
"It could be a little more customizable."
"Unitrends can be challenging to scale."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
"I would like to see more storage options for the free version."
 

Pricing and Cost Advice

"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."
"The price is reasonable."
"The pricing is comparable to the newest solution available on the market, Altaro."
"The pricing is reasonable. However, it depends on the storage that you use. It would be great to have a package that we can use up to a certain size of the backup, this would allow us to know what the price is going to be up to that capacity."
"There is a license required for this solution and it can be on a monthly basis."
"Our licenses come with a one-time yearly subscription fee."
"I would describe the product as a mid-priced tool for small and medium businesses."
"Licensing fees are billed annually and there are no extra charges."
"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
"With respect to cost, my advice is to get what you need."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
15%
Government
9%
Manufacturing Company
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
No data available
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Acronis Cyber Protect vs. Unitrends and other solutions. Updated: March 2025.
841,431 professionals have used our research since 2012.