Acronis Cyber Protect vs Unitrends comparison

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Acronis Cyber Protect

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Acronis Cyber Protect and Unitrends compete in the cybersecurity and data protection market. Acronis Cyber Protect appears to have the upper hand in cybersecurity integrations, while Unitrends excels in disaster recovery capabilities.

Features: Acronis Cyber Protect integrates backup with advanced cybersecurity measures, including real-time protection, AI-based defenses, and seamless cloud integration. Unitrends offers robust disaster recovery features, a wide range of supported environments, and efficient data replication.

Room for Improvement: Acronis Cyber Protect could enhance its reporting tools and improve the deployment process for large-scale implementations, with some users also asking for better technical documentation. Unitrends might benefit from interface enhancements, more intuitive management features, and reducing the complexity of its setup process.

Ease of Deployment and Customer Service: Acronis Cyber Protect is known for straightforward deployment and responsive customer service. Unitrends can involve a more detailed setup process but compensates with extensive support resources.

Pricing and ROI: Acronis Cyber Protect is considered fairly priced with a satisfactory return on investment. Unitrends may have higher upfront costs but offers significant value through its disaster recovery features.

To learn more, read our detailed Acronis Cyber Protect vs. Unitrends Report (Updated: December 2024).

Acronis Cyber Protect vs. Unitrends

December 2024

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Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

10th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

120

Ranking in other categories

Cloud Backup (5th)

Unitrends

Ranking in Backup and Recovery

48th

Average Rating

7.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.8%, down from 4.8% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Stuart Grigor

Senior Manager Governance and Quality Assurance at Motus Car Rental

Good backup solution but challenges with the stability

It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.

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Todd Guthrie

Director Of Information Technology at Creation Technologies

The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive

I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The licensing model is very good."

"It is fast and easy for an image-based backup across all platforms."

"Acronis has a very rich functionality."

"The user interface (UI) is easy to use."

"I like Acronis Cyber Protect's backup process and its management console is intuitive."

"The solution has all the features I need and user friendly."

"I have everything I need in the backup or in the partition. "

"The most valuable feature is its consistency."

More Acronis Cyber Protect pros

"Stability-wise, I rate this solution a nine out of ten."

"It is a quick and easy way to organize my backups and to keep track of them."

"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."

"Backup/archive to multiple locations."

"It is an easy system to use. The support, if needed, is always willing to help."

"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."

"Being an appliance-based solution, we were able to migrate backup solutions without having to purchase a lot of hardware separately."

"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."

More Unitrends pros

Cons

"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."

"In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."

"We have issues with the SQL databases which are a little shaky."

"There are a lot of products out there that are a little bit stronger than Acronis where AV is concerned."

"Improved support for immutability and Utility AirGAP could be beneficial."

"Acronis has some limitations on the cloud side."

"The solution could improve by providing more database backup features and have better integration with many different types of databases. We cannot implement it in all of our infrastructures."

"The tool's dashboard for daily operations is useful, but I find that it could benefit from enhancements, particularly in terms of reporting. While exporting reports, the format is not fancy as it appears on the dashboard. The exported files are typically in Excel CSV or PDF format."

More Acronis Cyber Protect cons

"Unitrends can be challenging to scale."

"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."

"The solution's base operating system needs to be improved."

"Network-based storage stability could be improved."

"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."

"The solution’s support and onboarding process needs to be improved."

"Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."

"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."

More Unitrends cons

Pricing and Cost Advice

"The price is reasonable."

"The current subscription model of Acronis Backup compared to other backup solutions is not costly."

"Our licenses come with a one-time yearly subscription fee."

"Acronis Cyber Protect's pricing is reasonable."

"When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."

"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."

"Our licensing fees are on a yearly basis."

"We were on a perpetual license for Acronis Backup."

More Acronis Cyber Protect pricing and cost advice

"Their licensing depended on the number of CPUs you had."

"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."

"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."

"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."

"Talk with the sales guys. They can work with you on the best package."

"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."

"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."

"With respect to cost, my advice is to get what you need."

More Unitrends pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Computer Software Company

17%

Government

10%

Educational Organization

Non Profit

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

What do you like most about Unitrends?

The most valuable feature of Unitrends for me is the automated feedback

What is your experience regarding pricing and costs for Unitrends?

Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.

What needs improvement with Unitrends?

In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...

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Compared 5% of the time

N-able Cove Data Protection vs Acronis Cyber Protect

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Compared 59% of the time

Rubrik vs Unitrends

Compared 19% of the time

Commvault Cloud vs Unitrends

Compared 12% of the time

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Product Reports

Download Acronis Cyber Protect product report

Acronis Cyber Protect

December 2024

Download Unitrends product report

November 2024

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

No data available

Learn More

Acronis

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Organizations rely on Unitrends to back up and protect both physical and virtual servers with compatibility for legacy systems and an appliance model.

Unitrends supports Microsoft Hyper-V clusters, VMware ESXi clusters, SQL databases, and Exchange DAGs. Valuable for K-12 schools for continuous monitoring via a graphical interface, it also offers real-time synchronization, file restoration, report generation, email status updates, redundancy, and ransomware protection. Features include effective technical support, instant recovery, detailed reporting, real-time synchronization, global deduplication, cross-compatibility for OS backups, and frequent updates. Easy to install for Hyper-V appliances, the platform benefits users with its dashboard insights, saving time and ensuring reliability. While improvements are needed in high availability features, customer engagement, cloud capabilities, storage options, and the free version, the UI, configuration complexity, pricing, and support costs also demand attention. Users find scaling challenging and desire better feature parity with competitors, clearer recovery information, improved scripting, and flexible retention settings based on repository.

What are the most important features?

Effective technical support
Instant recovery
Detailed daily and email reporting
User-friendly interface
Real-time synchronization
Global deduplication
Cross-compatibility for diverse OS backups
Frequent updates
Ease of installation for Hyper-V appliances
Automated feedback
UniView features
Instant power-on
Cost-effective pricing
Time-saving dashboard insights

What benefits or ROI should users look for?

Time-saving features
Efficient data synchronization
Enhanced data recovery and protection
Accurate reporting and insights
Cost-effective and reliable solution

K-12 schools use Unitrends for continuous monitoring and verification via a graphical interface. Its real-time synchronization, file restoration, and report generation features support educational institutions' needs, ensuring data protection and operational efficiency.

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology