Acronis Cyber Protect vs Unitrends comparison

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Acronis Cyber Protect

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Executive SummaryUpdated on Sep 11, 2024

Acronis Cyber Protect and Unitrends compete in the cybersecurity and data protection market. Acronis Cyber Protect appears to have the upper hand in cybersecurity integrations, while Unitrends excels in disaster recovery capabilities.

Features: Acronis Cyber Protect integrates backup with advanced cybersecurity measures, including real-time protection, AI-based defenses, and seamless cloud integration. Unitrends offers robust disaster recovery features, a wide range of supported environments, and efficient data replication.

Room for Improvement: Acronis Cyber Protect could enhance its reporting tools and improve the deployment process for large-scale implementations, with some users also asking for better technical documentation. Unitrends might benefit from interface enhancements, more intuitive management features, and reducing the complexity of its setup process.

Ease of Deployment and Customer Service: Acronis Cyber Protect is known for straightforward deployment and responsive customer service. Unitrends can involve a more detailed setup process but compensates with extensive support resources.

Pricing and ROI: Acronis Cyber Protect is considered fairly priced with a satisfactory return on investment. Unitrends may have higher upfront costs but offers significant value through its disaster recovery features.

To learn more, read our detailed Acronis Cyber Protect vs. Unitrends Report (Updated: January 2025).

Acronis Cyber Protect vs. Unitrends

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

9th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

120

Ranking in other categories

Cloud Backup (5th)

Unitrends

Ranking in Backup and Recovery

49th

Average Rating

7.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.5%, down from 4.7% compared to the previous year. The mindshare of Unitrends is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Stuart Grigor

Senior Manager Governance and Quality Assurance at Motus Car Rental

Good backup solution but challenges with the stability

It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.

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Todd Guthrie

Director Of Information Technology at Creation Technologies

The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive

I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It actually does its job very well and has interesting capabilities, but it has the most awful interface."

"The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package."

"The tool’s licensing and pricing are economical for SMB customers."

"The solution has all the features I need and user friendly."

"The interface is easy to use. They keep on adding new features. Acronis recently added multi-platform support."

"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."

"The main reason we went with Acronis Cyber Protect is because it provides a virtual machine backup feature."

"The web-based interface makes it easy to use."

More Acronis Cyber Protect pros

"The simple and fast restore routine."

"It is an easy system to use. The support, if needed, is always willing to help."

"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."

"When I have had to use tech support, they've been very good."

"Replication to Forever Cloud."

"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."

"What I found most valuable in Unitrends is its simple user interface. It also works reliably."

"I am impressed with the tool's reporting and UniView features."

More Unitrends pros

Cons

"A little bit more integration would be good. It should support broader platforms."

"We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly."

"I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing."

"In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."

"We would always support better pricing."

"I needed tech support to straighten out an issue with cloud backup. I have troubleshooting to do with failed backups."

"I can't select a network location. I have to map a drive on the server, and then I have to select the mapped drive in order for it to put the backup out there."

"The new version has anti-malware and software management features, but these features should be enhanced. It is working as an exclusive solution along with the backup and recovery."

More Acronis Cyber Protect cons

"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."

"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."

"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."

"No appliance update notifications."

"The solution’s support and onboarding process needs to be improved."

"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."

"In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses."

"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."

More Unitrends cons

Pricing and Cost Advice

"Acronis Cyber Protect's pricing is reasonable."

"Licensing fees are billed annually and there are no extra charges."

"There is a license required for this solution and it can be on a monthly basis."

"The cost of updates is less than $100 USD yearly."

"This is an affordable product and fits within our customers' budgets."

"I like the pricing, and that it is easy to use and has performed well. "

"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."

"I would describe the product as a mid-priced tool for small and medium businesses."

More Acronis Cyber Protect pricing and cost advice

"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."

"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."

"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."

"Unitrends is an expensive solution."

"Pricing model constantly changes."

"Talk with the sales guys. They can work with you on the best package."

"No comment."

"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."

More Unitrends pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Computer Software Company

15%

Government

11%

Educational Organization

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

What do you like most about Acronis Backup?

One of its most valuable aspects is its user-friendly interface.

What do you like most about Unitrends?

The most valuable feature of Unitrends for me is the automated feedback

What is your experience regarding pricing and costs for Unitrends?

Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.

What needs improvement with Unitrends?

In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...

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Product Reports

Download Acronis Cyber Protect product report

Acronis Cyber Protect

February 2025

Download Unitrends product report

January 2025

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

No data available

Overview

Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

Acronis

Organizations rely on Unitrends to back up and protect both physical and virtual servers with compatibility for legacy systems and an appliance model.

Unitrends supports Microsoft Hyper-V clusters, VMware ESXi clusters, SQL databases, and Exchange DAGs. Valuable for K-12 schools for continuous monitoring via a graphical interface, it also offers real-time synchronization, file restoration, report generation, email status updates, redundancy, and ransomware protection. Features include effective technical support, instant recovery, detailed reporting, real-time synchronization, global deduplication, cross-compatibility for OS backups, and frequent updates. Easy to install for Hyper-V appliances, the platform benefits users with its dashboard insights, saving time and ensuring reliability. While improvements are needed in high availability features, customer engagement, cloud capabilities, storage options, and the free version, the UI, configuration complexity, pricing, and support costs also demand attention. Users find scaling challenging and desire better feature parity with competitors, clearer recovery information, improved scripting, and flexible retention settings based on repository.

What are the most important features?

Effective technical support
Instant recovery
Detailed daily and email reporting
User-friendly interface
Real-time synchronization
Global deduplication
Cross-compatibility for diverse OS backups
Frequent updates
Ease of installation for Hyper-V appliances
Automated feedback
UniView features
Instant power-on
Cost-effective pricing
Time-saving dashboard insights

What benefits or ROI should users look for?

Time-saving features
Efficient data synchronization
Enhanced data recovery and protection
Accurate reporting and insights
Cost-effective and reliable solution

K-12 schools use Unitrends for continuous monitoring and verification via a graphical interface. Its real-time synchronization, file restoration, and report generation features support educational institutions' needs, ensuring data protection and operational efficiency.

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology