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Commvault Cloud vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
110
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)
Unitrends
Ranking in Backup and Recovery
36th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Commvault Cloud is 7.3%, up from 6.0% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Commvault can actually come in and assist you with aspects of the implementation - and they are quite helpful."
"The most valuable features of Commvault HyperScale X are all the general functions and the performance."
"We are using a KVM system in our cloud, and this solution works very well with it."
"What I found most valuable in Commvault Complete Data Protection is its deduplication technique, mainly because the solution has the highest deduplication ratio, giving you higher storage capacity."
"Metallic is user-friendly, cost-effective, and the technical support is impressive."
"Commvault software is a single platform where you can enable whatever you want to use, like endpoint protection. You can enable those licenses on a single platform screen. This is where I see the value ad. This is a single management tool."
"Not everyone has agents for everything and Commvault has agents for most products. It's the most complete."
"It integrates redundant storage and preserves jams in a storage area, providing up to 70% compression rate."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"When I have had to use tech support, they've been very good."
"The predictive analytics are great and the reporting is awesome."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"I am impressed with the tool's reporting and UniView features."
"Stability-wise, I rate this solution a nine out of ten."
"They have great support."
"It is a quick and easy way to organize my backups and to keep track of them."
 

Cons

"The reporting could be improved because the reports we get from our partner aren't sufficient. It isn't very detailed. I'm not sure if it's an issue with our partner or Metallic. They do a full backup on Monday and incremental backups throughout the week. However, we don't get detailed reports about the size of the incremental backups. The report just tells us whether a backup was successful."
"In an upcoming release, the reports could be better."
"The main area for improvement is that we sometimes experience negative effects from their updates. If they had a larger test area for their updates, that would help."
"It would be nice to have just one email report come in, then we can filter out failures. If everything is backed up, we really don't need to see the report. If it is in a single report. A simpler customised report would be good."
"Its dashboard could be improved to provide a summarized version of all the jobs instead of having to go through each one of them. We should easily be able to glance at all issues. If I had not gone with the on-premise version, I would have had regular reports with the cloud version. It would be an advantage if they increase the compression rate of the backup. I am keeping it on-prem, so I'll need more disks depending on the policies that I have in the retention period. Its price could also be lower. If a good solution can be cheaper, it is always an advantage."
"I would like to see a more user-friendly GUI."
"You can't change Metallic's retention policies without contacting the Commvault support team."
"The most common feedback I get in terms of Commvault is that it can be complex. I always refer my customers back to their own environment. Almost everything that goes into Commvault is a request by a customer. While it can be complex, it can also be very simple. You just need to understand your environment in order to make sure that you really need to turn on that extra feature or thing inside of Commvault. Maybe you don't need those things. It really depends on how simple or complex your environment is, whether you need all of Commvault's features."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"It could be a little more customizable."
"In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses."
"The solution's base operating system needs to be improved."
"If the interface could be less complex, it is would be great."
"No appliance update notifications."
"Network-based storage stability could be improved."
"There are some questions as to how safely they are storing backup data."
 

Pricing and Cost Advice

"We like that there is no extra cost for SharePoint, Teams, or OneDrive. It is all mimicking Microsoft's model. Every user has one terabyte of space. When users start using OneDrive, everybody has one terabyte that will be backed up included in the price."
"It is a bit more than other products, but when you consider the time savings, it is saving money."
"Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair."
"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
"Everyone else offers the subscription-based model nowadays, while Commvault Complete Data Protection still has the traditional license model, where you must buy a set of licenses. You pay for one hundred licenses even if you only use fifty virtual machines, so the licensing model needs improvement."
"Compared with other backup technologies, Commvault is a bit more costly, but we are satisfied with the support, the services, and the features that we get with Commvault."
"Commvault licensing is a perpetual license so only the support is being renewed yearly."
"Commvault is more expensive than Veeam, which is the reason that we are changing to Veeam for cloud environments."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"No comment."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"Unitrends is an expensive solution."
"Pricing model constantly changes."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
13%
Retailer
11%
Manufacturing Company
9%
Non Profit
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Commvault Cloud vs. Unitrends and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.