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Unitrends pros and cons

Vendor: Unitrends
3.9 out of 5
1,520 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Unitrends provides excellent technical support.
Unitrends offers comprehensive reporting options for various email reports.
The appliance allows recovery of VMs, utilizing KVM virtual machines on a Linux-based distribution.
Unitrends is noted for its stability, with high user ratings.
The backup and recovery features in Unitrends support instant recovery of Hyper-V nodes and files.

CONS

Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market.
More storage options are needed for the free version.
Unitrends can be challenging to scale.
The base operating system needs to be improved.
The support and onboarding process needs to be improved.
 

Unitrends Pros review quotes

reviewer1352379 - PeerSpot reviewer
Mar 11, 2021
It's not easy to scale it.
GG
Jun 23, 2019
The predictive analytics are great and the reporting is awesome.
Todd Guthrie - PeerSpot reviewer
Jul 26, 2023
The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files.
Learn what your peers think about Unitrends. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
815,854 professionals have used our research since 2012.
reviewer1053252 - PeerSpot reviewer
Mar 3, 2021
I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside.
Michael Powell - PeerSpot reviewer
Feb 13, 2023
What I found most valuable in Unitrends is its simple user interface. It also works reliably.
SenInfra8967 - PeerSpot reviewer
Oct 4, 2018
It is fairly stable.
DS
Jan 19, 2024
The most valuable feature of Unitrends for me is the automated feedback
it_user265281 - PeerSpot reviewer
Apr 25, 2018
Iinstant recovery (allows a spin-up of your image as a VM on the appliance).
reviewer1471245 - PeerSpot reviewer
Dec 10, 2020
I really like the reporting options you get for various email reports.
reviewer1534704 - PeerSpot reviewer
Mar 25, 2021
When I have had to use tech support, they've been very good.
 

Unitrends Cons review quotes

reviewer1352379 - PeerSpot reviewer
Mar 11, 2021
It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market.
GG
Jun 23, 2019
If the interface could be less complex, it is would be great.
Todd Guthrie - PeerSpot reviewer
Jul 26, 2023
The solution’s support and onboarding process needs to be improved.
Learn what your peers think about Unitrends. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
815,854 professionals have used our research since 2012.
reviewer1053252 - PeerSpot reviewer
Mar 3, 2021
There's a lot that can be made better. For example, it could be more scalable.
Michael Powell - PeerSpot reviewer
Feb 13, 2023
Unitrends can be challenging to scale.
SenInfra8967 - PeerSpot reviewer
Oct 4, 2018
There are some questions as to how safely they are storing backup data.
DS
Jan 19, 2024
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses.
it_user265281 - PeerSpot reviewer
Apr 25, 2018
No appliance update notifications.
reviewer1471245 - PeerSpot reviewer
Dec 10, 2020
I would like to see more storage options for the free version.
reviewer1534704 - PeerSpot reviewer
Mar 25, 2021
Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing.