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Azure Backup vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Backup
Ranking in Backup and Recovery
10th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
57
Ranking in other categories
No ranking in other categories
Unitrends
Ranking in Backup and Recovery
37th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Azure Backup is 3.4%, down from 4.7% compared to the previous year. The mindshare of Unitrends is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

RituparnaBhattacharya - PeerSpot reviewer
Achieve cost savings and efficiency with high-level restore capabilities
I use Azure Backup mainly for backing up virtual machines The feature I find most effective in Azure Backup is the high-level restore. Additionally, it has a good impact on our cost savings and operational efficiency as it is a low-cost solution. The area that I believe needs improvement in…
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution...It is a highly scalable solution."
"The most valuable feature of Azure Backup is its simplicity."
"The most valuable feature of Azure Backup is its ease of use and good integration with other Azure services."
"All of the core features are valuable to us."
"The most valuable feature of Azure Backup is the file recovery and file vault."
"It's easy to deploy."
"It's stable."
"The backup features are very useful."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"It's not easy to scale it."
"I am impressed with the tool's reporting and UniView features."
"The most valuable feature of Unitrends for me is the automated feedback"
"The predictive analytics are great and the reporting is awesome."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
"Being an appliance-based solution, we were able to migrate backup solutions without having to purchase a lot of hardware separately."
"If you are a large organization, this is a product for you."
 

Cons

"I would like to have the option to increase the frequency of the backups. Azure Backup does backups on an hourly basis, but I would prefer it to take backups more often."
"The solution should involve more redundancy types in the backup storage and support open-source OS."
"Technical support is in need of improvement."
"Azure lacks sufficient solutions for a particular scenario, we may need to resort to using third-party applications. In such cases, these applications can be employed to facilitate backup, replication, and the efficient utilization of internet connectivity and bandwidth. They enable us to effectively manage and transfer data while ensuring optimal utilization of network resources. However, it would be a benefit if we did not have to use third-party applications for these operations."
"The product must improve on a database level."
"It still does not have a lot of customization, especially if your workloads are not in Azure."
"The support for Office365 backup is atrocious and is something that has to be improved."
"I believe more options could be available to understand better what's happening in the system. Additionally, automating the client updates and connector updates would be beneficial. Updating the connector from time to time can be challenging, and it could be made more transparent and straightforward for users. Moreover, another drawback lies in the time it takes to test full data backup recovery. Deploying a full recovery takes longer. We need to allocate a longer period for complete data recovery to establish the environment again."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"There are some questions as to how safely they are storing backup data."
"Unitrends can be challenging to scale."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"Network-based storage stability could be improved."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"It could be a little more customizable."
 

Pricing and Cost Advice

"Azure Backup is a moderately priced solution."
"The price is somewhat high and could be lower."
"Pay as you go is the pricing model."
"The price should be cheaper, but it's affordable if you use the yearly subscription."
"We have enterprise-level pricing. I rate the pricing a five out of ten."
"Support payment works by the level of partnership and the number of shares."
"Licensing fees are paid on a monthly basis."
"Customers prefer Azure Backup because it has a pay-as-you-go model, and they won't have to pay an upfront amount at the initial level."
"Unitrends is an expensive solution."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"Talk with the sales guys. They can work with you on the best package."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
Computer Software Company
13%
Manufacturing Company
10%
Educational Organization
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
Azure Backup is expensive relative to the value we get from it. I do not have specific details about the licensing cost as it falls under another department.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Comparisons

 

Overview

 

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Azure Backup vs. Unitrends and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.