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Azure Backup vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Backup
Ranking in Backup and Recovery
11th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
56
Ranking in other categories
No ranking in other categories
Unitrends
Ranking in Backup and Recovery
38th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Azure Backup is 3.4%, down from 4.8% compared to the previous year. The mindshare of Unitrends is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Terry Tull - PeerSpot reviewer
Straightforward to set up and manage and allows us to monitor all backups in one place
I would rate the easiness of the initial setup as an eight out of ten. Setting up Azure Backup was pretty straightforward, especially if you follow the steps in the right order. It might seem a bit complex at first, but with experience, subsequent setups become easier. Planning is key to optimizing its effectiveness. Deploying Azure Backup typically takes around half an hour to an hour to set up one VM, involving creating a recovery services vault, defining a backup policy, and configuring storage options. For a more comprehensive setup including proper recovery planning, it might take a few hours. The key steps involve creating a resource group, and a recovery services vault, selecting a storage type, and defining backup policies. I deployed the solution myself.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Azure Backup is the file recovery and file vault."
"The best aspect of the solution is its backup functionality."
"I like that it's a stable solution and their support is good. I think Microsoft's commercial force is superior."
"The daily backups have become easier since we no longer need to handle large backups. The use of Azure Backup as a service has proven reliable and simplified our daily operations. Previously, we relied on LTO backups for data retention, but after migrating to the cloud and adopting Azure Backup, the delivery process has become smoother."
"It's stable."
"The tool has a lot of features."
"With Azure Backup, you can readily make your environment if your setup somehow fails on the cloud or on-premises."
"I like that it's a simple system."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"They have great support."
"Stability-wise, I rate this solution a nine out of ten."
"When we talk about a backup point of view, from a backup perspective, it's a good one."
"The most valuable feature of Unitrends for me is the automated feedback"
"It is an easy system to use. The support, if needed, is always willing to help."
"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."
"It is fairly stable."
 

Cons

"The support for Office365 backup is atrocious and is something that has to be improved."
"Azure Backup's licensing model is very challenging because it doesn't give a clear picture."
"I would like to see better integration with more products, and more services."
"The solution should involve more redundancy types in the backup storage and support open-source OS."
"The product could improve its performance."
"We have a concern with the backup when were are working with VMs that are running in Barracuda Firewall because it usually fails."
"The extensibility onto hybrid environments needs a bit of tweaking for those on-prem."
"Connection with more legacy data services could be beneficial as some are currently unsupported."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
"Unitrends can be challenging to scale."
"The solution’s support and onboarding process needs to be improved."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"I would like to see more storage options for the free version."
"​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"There's a lot that can be made better. For example, it could be more scalable."
"The ability to run just differentials without pulling the full on your archive."
 

Pricing and Cost Advice

"Support payment works by the level of partnership and the number of shares."
"It is a very cheap cloud solution."
"We are paying about $100,000 USD per year, just for a couple of servers."
"This is an expensive solution in the Bangladesh marketplace."
"Azure Backup is a product that is priced at a cheap rate, and it is a great tool."
"It is a bit costly initially, but it is well worth it in the long run, especially for fighting against a number of threats, such as ransomware, which the IT industry is facing."
"The pricing of this solution is good, and it is one of the easiest things that you can sell Azure with."
"The pricing of this solution is ok, but I'm expecting that the price will decrease in the future."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"Talk with the sales guys. They can work with you on the best package."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"No comment."
"Their licensing depended on the number of CPUs you had."
"Pricing model constantly changes."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Government
10%
Manufacturing Company
10%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
Azure Backup is expensive relative to the value we get from it. I do not have specific details about the licensing cost as it falls under another department.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Comparisons

 

Overview

 

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Azure Backup vs. Unitrends and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.