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Azure Backup vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Backup
Ranking in Backup and Recovery
8th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
56
Ranking in other categories
No ranking in other categories
Unitrends
Ranking in Backup and Recovery
49th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Backup and Recovery category, the mindshare of Azure Backup is 3.5%, down from 5.1% compared to the previous year. The mindshare of Unitrends is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Terry Tull - PeerSpot reviewer
Straightforward to set up and manage and allows us to monitor all backups in one place
I would rate the easiness of the initial setup as an eight out of ten. Setting up Azure Backup was pretty straightforward, especially if you follow the steps in the right order. It might seem a bit complex at first, but with experience, subsequent setups become easier. Planning is key to optimizing its effectiveness. Deploying Azure Backup typically takes around half an hour to an hour to set up one VM, involving creating a recovery services vault, defining a backup policy, and configuring storage options. For a more comprehensive setup including proper recovery planning, it might take a few hours. The key steps involve creating a resource group, and a recovery services vault, selecting a storage type, and defining backup policies. I deployed the solution myself.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Azure Backup is very simple to use and user-friendly."
"The solution helped us use R2 RBO to back up frequently."
"With a couple of buttons, we can configure a VM for a backup and use the wall service, the storage wall service, pretty seamlessly."
"The most valuable feature of Azure Backup is its simplicity."
"The most valuable feature of Azure Backup is the native backup capabilities."
"I like that it's a stable solution and their support is good. I think Microsoft's commercial force is superior."
"The most valuable feature of Azure Backup is its ease of use and good integration with other Azure services."
"You can select the tiering for your backup and manage your cost."
"The ability to back up both physical and virtual appliances under one roof."
"When I have had to use tech support, they've been very good."
"The predictive analytics are great and the reporting is awesome."
"I am impressed with the tool's reporting and UniView features."
"Backup/archive to multiple locations."
"They have great support."
"If you are a large organization, this is a product for you."
"When we talk about a backup point of view, from a backup perspective, it's a good one."
 

Cons

"The length of time it takes to restore is our main source of frustration. It would be beneficial to shorten the time it takes."
"The user interface is a little bit confusing and it could be better."
"The solution should involve more redundancy types in the backup storage and support open-source OS."
"I would like to see more automation, integration, and security. The price could be better."
"Microsoft's technical support for Azure products could be improved."
"They need to improve the frequency of the backup. You can only backup one to three times a day. It would be better to back up continuously throughout the day."
"Technical support can be slow to respond at times."
"The integration with the record database and integration with other applications will be good, especially with the database piece."
"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find."
"There are some questions as to how safely they are storing backup data."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"It could be a little more customizable."
"There's a lot that can be made better. For example, it could be more scalable."
"The solution’s support and onboarding process needs to be improved."
"Unitrends can be challenging to scale."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
 

Pricing and Cost Advice

"Considering the fact that our company's enterprise-sized customers use the solution, the product's price is fine and is not on the higher side of the spectrum."
"Overall, its cost is better because the VMs are already there, and whatever you back up, there is only the additional cost of that storage, whereas if I have to use Avamar in Azure, a separate cost is there for the Avamar server, and in addition, whatever I take as a backup, there is a separate license with Avamar for that. So, there is a double cost if we have to use Avamar in the cloud."
"Licensing fees are paid on a monthly basis."
"Price-wise, it's similar to AWS."
"We do not have any additional costs for Azure Backup."
"We have enterprise-level pricing. I rate the pricing a five out of ten."
"The price is pretty good, maybe $30 for a machine, I can't complain."
"This is an expensive solution in the Bangladesh marketplace."
"Talk with the sales guys. They can work with you on the best package."
"Unitrends is an expensive solution."
"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
"With respect to cost, my advice is to get what you need."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"Pricing model constantly changes."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Government
8%
Computer Software Company
15%
Government
11%
Educational Organization
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?
Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...
What do you like most about Azure Backup?
Azure Backup is easy to configure and restore.
What is your experience regarding pricing and costs for Azure Backup?
Azure Backup is expensive relative to the value we get from it. I do not have specific details about the licensing cost as it falls under another department.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Comparisons

 

Overview

 

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Azure Backup vs. Unitrends and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.