Unitrends vs Zerto comparison

Unitrends and Zerto are both solutions in the Backup and Recovery category. Unitrends is ranked #48 with an average rating of 7.3, while Zerto is ranked #2 with an average rating of 8.8. Unitrends holds a 0.5% mindshare in BRS, compared to Zerto’s 2.8% mindshare. Additionally, 84% of Unitrends users are willing to recommend the solution, compared to 98% of Zerto users who would recommend it.

Unitrends

Read 34 Unitrends reviews

1,032 Views
762 Comparison Views

84% willing to recommend

Zerto

Read 279 Zerto reviews

9,673 Views
4,862 Comparison Views

98% willing to recommend

Unitrends

Zerto

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Zerto and Unitrends are two leading solutions in the data protection market. Zerto excels in business continuity and disaster recovery features, while Unitrends stands out in comprehensive backup and recovery functionalities.

Features: Zerto offers effective disaster recovery, continuous data protection, and robust replication with minimal data loss. Unitrends is known for a wide range of backup options, support for multiple platforms, and advanced recovery options.

Room for Improvement: Zerto users suggest enhancing the granularity of backup schedules, improving initial setup processes, and better control in scheduling. Unitrends users recommend improved reporting capabilities, a more intuitive interface, and advancements in usability tracking.

Ease of Deployment and Customer Service: Zerto is seen as easier to deploy due to its streamlined setup but may require initial guidance. Unitrends deployment is straightforward but involves more configuration steps. Zerto's customer service is responsive and knowledgeable, while Unitrends users appreciate live support but note variability in service quality.

Pricing and ROI: Zerto's pricing model aligns with its high availability features but can be expensive for smaller setups. Unitrends is cost-effective, offering considerable value for comprehensive backup solutions. Zerto delivers strong ROI for enterprises needing high uptime, while Unitrends provides balanced ROI through cost savings and extensive feature utilization.

To learn more, read our detailed Unitrends vs. Zerto Report (Updated: December 2024).

Buyer's Guide

Unitrends vs. Zerto

December 2024

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Categories and Ranking

Unitrends

Ranking in Backup and Recovery

48th

Average Rating

7.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Zerto

Ranking in Backup and Recovery

2nd

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

279

Ranking in other categories

Cloud Migration (4th), Cloud Backup (3rd), Disaster Recovery (DR) Software (2nd)

Mindshare comparison

As of December 2024, in the Backup and Recovery category, the mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. The mindshare of Zerto is 2.8%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Q&A Highlights

it_user177801

IT consultant at a tech consulting company with 51-200 employees

Jul 23, 2023

Software replication to remote sites during disaster recovery?

We have recently implemented Zerto as a disaster recovery solution. Not only does it replicated, it allows you to created boot orders for the VM's. This means you can have your SQL server start and set an automatic delay for the applications servers. It can also be configured to bring a failover test up on an isolated network for DR testing. It can also replicate between different hypervisors. For example, you can replicated from VMware to Hyper-V or AWS. They are adding more hypervisors with newer released.

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Featured Reviews

Todd Guthrie

Director Of Information Technology at Creation Technologies

The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive

I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

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Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

Good GUI, easy setup, and fast recovery

When we tested it, it had more functions than what we used it for, but it was a very good BCDR product. We liked the reliability and availability. Zerto enables you to do disaster recovery (DR) in the cloud, but we did not use that feature. We used Zerto to help protect VMs in our environment. It was strong in that aspect. I would rate it an eight out of ten there. Zerto's speed of recovery was comparable. There was no synchronous and asynchronous replication. If I had to give it a number, it would be a seven out of ten. It was the same as others. There was not much difference. It was easy to migrate data. There was some initial configuration in syncing, but it was easy. I would rate it an eight out of ten in terms of the ease of migration. Zerto’s ability to keep our users collaborating with one another during a data migration was good. I would rate it a seven out of ten in this aspect as well as in terms of its impact on RTOs. Zerto helps reduce downtime in any situation. We can bring up a database in minutes. It probably takes five minutes for the final sync. The cost of downtime depends on the database. It may be 50,000 if you have call center people sitting around. Normally, most of our small outages like that ranged in the tens of thousands. Zerto did save time in a data recovery situation. We did not have ransomware, but there were times we had database corruption where the users would corrupt the database, and the database would not start. It would do snapshotting. It was not necessarily ransomware, but it was testing upgrades or Oracle upgrades. The data recovery happened within five minutes, if not sooner. A normal restore would probably be four to eight hours if we had to restore from a tape and apply logs. Zerto helps to reduce an organization's DR testing. You can spin off an extra database pretty quickly and have users test against the third or fourth copy. It saves one to three days of testing depending on test cycles. You could do sequential testing. I would probably measure it more in days than hours. All of that time can be used by a DBA to do something else. Zerto reduces the number of staff involved in a data recovery situation. One person could probably orchestrate it now versus one to three people. It did not reduce the number of staff involved in overall backup and DR management because we are pretty thin. We would not have gotten rid of anybody.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Stability-wise, I rate this solution a nine out of ten."

"They have great support."

"Replication to Forever Cloud."

"It's not easy to scale it."

"The ability to back up both physical and virtual appliances under one roof."

"It is fairly stable."

"The most valuable feature of Unitrends for me is the automated feedback"

"I am impressed with the tool's reporting and UniView features."

More Unitrends pros

"It reduced the backup recovery time of our main backup solution by several hours. It's reduced our time because before we have to build a system and restore the data, we install the application and restore the data that took us at least a good 24 hours to do that. And now it's really minutes for us to recover our backup solution."

"There wasn't anything in place that compares to what we're getting from Zerto. Before Zerto, we didn't have a proper disaster recovery program or application in place. We had a simple backup solution where we could back up our data every 24 hours. So we went from that to being able to recover full systems within a matter of minutes. With Zerto, if we do have an event or disaster, we know that we can recover from that much quicker than we were able to before."

"It protect and provide DR."

"The biggest benefit is the application-consistent disaster recovery functionality."

"Real-time replication is a valuable feature, ensuring that changes made to the production site are immediately reflected at the recovery site."

"In terms of the most valuable features, having the failover tests where you can see where your actual RTO and RPO would be is really nice, especially for the management level. I really liked the ease of when I need to do a file or folder restore off the cuff. Usually, it takes me less than five minutes to do it, including the mounting of the actual image. That was one thing with Unitrends, it was a similar process but if that backup had aged off of the system, then you had to go to the archive and you find the right disks, load them in, and then actually mount the image."

"RPO time for the copied-off VMs appears to be quite short."

"The most valuable feature is the disaster recovery capabilities. The fact that we can have a clinic across the country backup in as little as 45 minutes is incredible."

More Zerto pros

Cons

"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."

"No appliance update notifications."

"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."

"In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses."

"If the interface could be less complex, it is would be great."

"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."

"It could be a little more customizable."

"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."

More Unitrends cons

"I have had problems with vRAs. When I am trying to restart a host, sometimes the vRAs will hang. I would like it if they wouldn't migrate off or shut themselves down, then I have to manually work with it a lot of the time."

"We'd like to be able to migrate data without its operating system or any other functionality and without having to go through a virtual machine or server."

"The monitoring and alerting functionality need to be improved."

"With the VPG (virtual protected group) it would be nice if you could pick individuals in the grouping instead of having to failover the whole group."

"The full site recovery is not up to SRM standards."

"It is difficult to manage failing over between sites if you are at the site that was impacted."

"The primary concern expressed by all server users is the lack of robust integration features."

"It would be difficult to do, but I would love it if Zerto handled some of the scripting and things necessary to do a recovery. For example, it would be helpful if the solution could update the DNS to point to a new location. It would be nice to automate some of those tasks that you have to do to recover a VM and they were kinda out-of-the-box point-and-click things rather than things that required you to write a script."

More Zerto cons

Pricing and Cost Advice

"No comment."

"Their licensing depended on the number of CPUs you had."

"Talk with the sales guys. They can work with you on the best package."

"Pricing model constantly changes."

"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."

"Unitrends is an expensive solution."

"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."

"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."

More Unitrends pricing and cost advice

"The licensing costs are not cheap. It is kind of an expensive product. However, I am a get-what-you-pay-for kind of person. After using this product, I can understand why the licensing costs are high."

"Zerto previously had a perplexing licensing structure, but they have since resolved it by implementing a unified license."

"The pricing is straightforward."

"The licensing cost is fair."

"As far as I know, the pricing is around $1,000 per VM, but Zerto is changing the pricing model to more of an enterprise-class license. I don't know if there are any additional costs or fees."

"It's a little bit expensive."

"The pricing is slightly above average, but the immediate and comprehensive support makes the price acceptable."

"I have heard that it is expensive, but that is not my world."

More Zerto pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Answers from the Community

it_user177801

IT consultant at a tech consulting company with 51-200 employees

Sep 20, 2016

Software replication to remote sites during disaster recovery?

2 out of 16 answers

it_user157908

Tower Architect at Atos

Jan 5, 2015

Hello, Check the VBA module from networker legato software, it might be what you need. Kind Regards, John.

Read full answer

it_user136023

Consultant at EMC

Jan 5, 2015

So does that mean you want to have a Disaster Recovery solution where data is not on site your bunker site? but yet allows for a fast recovery in case your primary site is down? - What virtualization solution do you use? - What is the link between the 2 (?) sites? - What RPO and RTO are you aiming for? - How much data do you need to recover?

Read full answer

See all 16 answers

Top Industries

By visitors reading reviews

Computer Software Company

17%

Government

10%

Educational Organization

Non Profit

Computer Software Company

22%

Financial Services Firm

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Unitrends?

The most valuable feature of Unitrends for me is the automated feedback

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What is your experience regarding pricing and costs for Unitrends?

Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.

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What needs improvement with Unitrends?

In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...

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What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

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What do you like most about Zerto?

Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...

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What is your experience regarding pricing and costs for Zerto?

I would rate the pricing, setup cost, and licensing around a seven on a scale of one to ten. The pricing model could be more flexible to accommodate startup companies with lower budgets.

See all answers

Comparisons

Veeam Data Platform vs Unitrends

Compared 59% of the time

Rubrik vs Unitrends

Compared 19% of the time

Commvault Cloud vs Unitrends

Compared 12% of the time

Acronis Cyber Protect vs Unitrends

Compared 10% of the time

More Unitrends Competitors

VMware Live Recovery vs Zerto

Compared 18% of the time

Veeam Data Platform vs Zerto

Compared 17% of the time

Rubrik vs Zerto

Compared 8% of the time

Commvault Cloud vs Zerto

Compared 8% of the time

Nutanix Disaster Recovery as a Service vs Zerto

Compared 7% of the time

More Zerto Competitors

Product Reports

Buyer's Guide

Unitrends

November 2024

Download Unitrends product report

Buyer's Guide

Zerto

November 2024

Download Zerto product report

Also Known As

No data available

Zerto Virtual Replication

Learn More

Unitrends

Zerto

Overview

Organizations rely on Unitrends to back up and protect both physical and virtual servers with compatibility for legacy systems and an appliance model.

Unitrends supports Microsoft Hyper-V clusters, VMware ESXi clusters, SQL databases, and Exchange DAGs. Valuable for K-12 schools for continuous monitoring via a graphical interface, it also offers real-time synchronization, file restoration, report generation, email status updates, redundancy, and ransomware protection. Features include effective technical support, instant recovery, detailed reporting, real-time synchronization, global deduplication, cross-compatibility for OS backups, and frequent updates. Easy to install for Hyper-V appliances, the platform benefits users with its dashboard insights, saving time and ensuring reliability. While improvements are needed in high availability features, customer engagement, cloud capabilities, storage options, and the free version, the UI, configuration complexity, pricing, and support costs also demand attention. Users find scaling challenging and desire better feature parity with competitors, clearer recovery information, improved scripting, and flexible retention settings based on repository.

What are the most important features?

Effective technical support
Instant recovery
Detailed daily and email reporting
User-friendly interface
Real-time synchronization
Global deduplication
Cross-compatibility for diverse OS backups
Frequent updates
Ease of installation for Hyper-V appliances
Automated feedback
UniView features
Instant power-on
Cost-effective pricing
Time-saving dashboard insights

What benefits or ROI should users look for?

Time-saving features
Efficient data synchronization
Enhanced data recovery and protection
Accurate reporting and insights
Cost-effective and reliable solution

K-12 schools use Unitrends for continuous monitoring and verification via a graphical interface. Its real-time synchronization, file restoration, and report generation features support educational institutions' needs, ensuring data protection and operational efficiency.

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Sample Customers

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies

Buyer's Guide

Unitrends vs. Zerto

December 2024

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