Adobe Experience Manager vs Sitecore Customer Engagement Platform comparison

The compared Adobe and Sitecore solutions aren't in the same category. Adobe is ranked #8 in ECM , with an average rating of 8.6, and holds a 3.0% mindshare in the category. Sitecore is ranked #14 in CEM , and holds a 2.1% mindshare. Additionally, 95% of Adobe users are willing to recommend the solution.

Adobe Experience Manager

Read 20 Adobe Experience Manager reviews

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674 Comparison Views

95% willing to recommend

Sitecore Customer Engagemen...

127 Views
92 Comparison Views

Adobe Experience Manager

Sitecore Customer Engagemen...

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Executive Summary

We performed a comparison between Adobe Experience Manager and Sitecore Customer Engagement Platform based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: March 2025).

Buyer's Guide

Enterprise Content Management

March 2025

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Helped 849,190 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Experience Manager

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Enterprise Content Management (8th), Web Content Management (3rd), Enterprise Social Software (6th), Digital Experience Platforms (DXP) (1st)

Sitecore Customer Engagemen...

Average Rating

0.0

Number of Reviews

Ranking in other categories

Customer Experience Management (14th)

Mindshare comparison

While both are Customer Relationship Management solutions, they serve different purposes. Adobe Experience Manager is designed for Enterprise Content Management and holds a mindshare of 3.0%, up 2.9% compared to last year.
Sitecore Customer Engagement Platform, on the other hand, focuses on Customer Experience Management, holds 2.1% mindshare, down 3.9% since last year.

Enterprise Content Management

Customer Experience Management

Featured Reviews

Thomas Becker

Managing Partner(Austria) at a integrator with 11-50 employees

Impressive integration of customer behavior with an easy setup and okay support

I've worked with all major content management systems. Currently, I work with the leaders such as Adobe Experience Manager, Sitecore, and Acquia Working with big companies, I help them either consider setting up a new content management system or address issues they might have with their existing…

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Top Industries

By visitors reading reviews

Educational Organization

41%

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Adobe Experience Manager?

It is easy to learn. You don't need to be an advanced Java developer.

See all answers

What needs improvement with Adobe Experience Manager?

While there are many aspects that could be improved, discussing them would require more time. The licensing model is opaque, and technical support could be improved, especially for smaller companies.

See all answers

What is your primary use case for Adobe Experience Manager?

I've worked with all major content management systems. Currently, I work with the leaders such as Adobe Experience Manager, Sitecore, and Acquia.

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Comparisons

Adobe CQ5 vs Adobe Experience Manager

Compared 15% of the time

OpenText TeamSite vs Adobe Experience Manager

Compared 8% of the time

OpenText Extended ECM vs Adobe Experience Manager

Compared 8% of the time

Liferay Digital Experience Platform vs Adobe Experience Manager

Compared 8% of the time

Oracle Content Management vs Adobe Experience Manager

Compared 8% of the time

More Adobe Experience Manager Competitors

IFS Cloud Platform vs Sitecore Customer Engagement Platform

Compared 100% of the time

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Product Reports

Buyer's Guide

Adobe Experience Manager

April 2025

Download Adobe Experience Manager product report

Buyer's Guide

Customer Experience Management

April 2025

Sitecore Customer Engagement Platform report

Download Sitecore Customer Engagement Platform product report

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud

Customer Engagement Platform

Overview

Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers.

Adobe

Sitecore Customer Engagement Platform delivers all of the capabilities that allow a digital conversation between a prospect and company to flow: It remembers the previous interaction and continues where the conversation left off, It "speaks" in the context of the prospect's needs vs. the needs of the marketing department, It anticipates needs and is ready to help customers take the next step and It asks questions of the prospect, to learn more. Furthermore, the Sitecore Customer Engagement Platform spans all digital channels - web, email, ecommerce, social and mobile - to ensure that no conversation thread is dropped.

Sitecore

Sample Customers

Metra

Village Roadshow Limited, Uponor, wagamama, easyJet, Panasonic, Oxfam, Jabra, Graf von Faber-Castell, YouSee

Buyer's Guide

Enterprise Content Management

March 2025

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Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: March 2025.

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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.