Adobe Workfront vs Basecamp comparison

"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."

"Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."

"Instead of following everything on email, business users can track everything on Adobe Workfront when the other systems are integrated with it."

"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."

"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."

"Monitoring the progress of projects and tasks is very effective."

"The tool is very user-friendly."

"The intake feature is the most valuable in Workfront."

"The ease of use is valuable."

"The ability to network informally is great for communicating with colleagues."

"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."

"Sometimes, new users find it a bit difficult to handle Adobe Workfront."

"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."

"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."

"Workfront's reporting capabilities must be improved."

"Sometimes there are glitches when we are reviewing an interactive proof."

"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."

"We were having some difficulties creating different kinds of reports and dashboards."

"The solution could be more user-friendly."

"The product isn't easy to use. It's not very intuitive."

"Speaking about pricing, I wouldn't recommend it to a smaller company because I do think the price point is higher than other solutions that can work."

"Adobe purchased Workfront in the past year, and they're putting work into developing the platform, so I expect the price to rise. It isn't cheap, but it's reasonable for the value it provides. It isn't Monday.com where you pick a license with a set price, and you've got a project manager."

"The pricing is a barrier to implementation. It is expensive compared to other competitors. Speaking about licensing, they have a private manager license for $1000, which you can use for administration as well. Then they offer a worker license for $500, and then a reviewer or contributor license which is free."

"The pricing of Workfront is completely license based."

"We are partners with Adobe, so we get the licensing at a cheaper rate."

"Adobe Workfront is an expensive solution."