I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution.
Adobe Workfront excels in project management with features like integration with CRM systems, organization of incoming requests, and centralized communication. Despite customization capabilities, drawbacks include glitches in proof reviews and visualization tools that lack user-friendliness. Stability issues since acquisition and inadequate reporting capabilities affect enterprises, especially small businesses limited by configuration time and expertise. Differentiated business email integration enhances efficiency but could benefit from improved update quality.