Try our new research platform with insights from 80,000+ expert users
Adobe Workfront Logo

Adobe Workfront pros and cons

Vendor: Adobe
4.2 out of 5
Badge Ranked 1
581 followers
Post review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Adobe Workfront's intake feature is highly valuable, allowing for effective project and task monitoring.
The integration capabilities of Adobe Workfront are strong, enabling seamless connectivity with systems like CRM and service ticket management.
The customizable nature of Adobe Workfront allows for tailored project management solutions and efficient templating, saving time and promoting process standardization.
Milestone validation and project investigation features of Adobe Workfront provide insights into project performance and investment benefits.
Built-in communication system integration in Adobe Workfront distinguishes project-specific conversations from general emails, enhancing organization and reducing dependency on decentralized methods.

CONS

Workfront's reporting capabilities must be improved.
There are glitches when reviewing an interactive proof.
Stability has decreased since the Adobe acquisition, affecting update quality.
Visualization features could be more user-friendly.
Creating different kinds of reports and dashboards can be challenging.
 

Adobe Workfront Pros review quotes

David Angyalosi - PeerSpot reviewer
Jun 9, 2023
I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution.
Robert Criscione - PeerSpot reviewer
Jun 20, 2023
Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful.
Komal Jain - PeerSpot reviewer
Jun 9, 2023
The tool is very user-friendly.
Learn what your peers think about Adobe Workfront. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
RakibulIslam - PeerSpot reviewer
Jun 27, 2023
I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application.
Jul 3, 2023
Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing.
Graham Sprague - PeerSpot reviewer
Dec 3, 2024
Workfront centralizes the tasks, the assignment of tasks, and documents required to do the work, streamlining communication and information availability, thus improving organization and reducing dependency on decentralized methods like email or servers.
BH
Aug 4, 2021
Monitoring the progress of projects and tasks is very effective.
SK
Jun 5, 2023
The intake feature is the most valuable in Workfront.
Somnath-Shelke - PeerSpot reviewer
Aug 29, 2024
Instead of following everything on email, business users can track everything on Adobe Workfront when the other systems are integrated with it.
Marco Almeida - PeerSpot reviewer
Jun 16, 2023
The solution is stable.
 

Adobe Workfront Cons review quotes

David Angyalosi - PeerSpot reviewer
Jun 9, 2023
Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker.
Robert Criscione - PeerSpot reviewer
Jun 20, 2023
I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically.
Komal Jain - PeerSpot reviewer
Jun 9, 2023
Sometimes there are glitches when we are reviewing an interactive proof.
Learn what your peers think about Adobe Workfront. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
RakibulIslam - PeerSpot reviewer
Jun 27, 2023
We were having some difficulties creating different kinds of reports and dashboards.
Jul 3, 2023
I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates.
Graham Sprague - PeerSpot reviewer
Dec 3, 2024
Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API.
BH
Aug 4, 2021
The interface can also be customized to fit and accept many tools for better performance and customer service improvement.
SK
Jun 5, 2023
Workfront's reporting capabilities must be improved.
Somnath-Shelke - PeerSpot reviewer
Aug 29, 2024
Sometimes, new users find it a bit difficult to handle Adobe Workfront.
Marco Almeida - PeerSpot reviewer
Jun 16, 2023
The solution's visualization feature could be user-friendly.