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Adobe Workfront pros and cons

Vendor: Adobe

4.2 out of 5

42 reviews
90% willing to recommend

Pros & Cons summary

Adobe Workfront excels in integration with CRM and service ticket systems, providing centralized project management. Project Schedule Templatization is praised for efficiency and detailed data categorization. It supports Agile methodologies with customizable workflows and offers strong IT security. However, its reporting, stability, and Agile tools face criticism. Integration with Azure DevOps and scalability are also concerns due to limited storage for digital asset management.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Monitoring project and task progress is very effective.

The software excels at project management with its flexibility, supporting Agile methodologies like Kanban and Scrum.

It allows integration with other systems, streamlining tasks, communication, and information availability.

Adobe Workfront is stable, with a high rating for performance and reliability.

Workfront's ability to integrate communication systems helps differentiate business emails from project conversations.

CONS

Workfront's reporting capabilities must be improved.

The stability has declined since the Adobe acquisition, affecting the quality of updates.

Changing implementation leadership can cause timeline delays.

Integration with Azure DevOps could be improved to enhance communication.

There is a limit of 2,000 users visible per page, which should be increased for efficiency.

Adobe Workfront Pros review quotes

BH

Data Analyst at a tech services company with 1,001-5,000 employees

Aug 4, 2021

Monitoring the progress of projects and tasks is very effective.

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SK

Senior Consultant at Deloitte

Jun 5, 2023

The intake feature is the most valuable in Workfront.

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Product Manager at a consultancy with 10,001+ employees

Jun 9, 2023

The tool is very user-friendly.

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Adobe Workfront

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David Angyalosi

Workfront SME at _VOIS Marketing

Jun 9, 2023

I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution.

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reviewer2210619

Owner

Jul 3, 2023

Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing.

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E-commerce Merchandising Director at Sysco

Jun 16, 2023

The solution is stable.

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Robert Criscione

Senior Director, Global Design / Marketing Operations at Logitech

Jun 20, 2023

Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful.

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Sr. Software Engineer at Wipro Limited

Jun 27, 2023

I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application.

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Tech Architect at a consultancy with 10,001+ employees

Aug 29, 2024

Instead of following everything on email, business users can track everything on Adobe Workfront when the other systems are integrated with it.

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Sr. Manager/Adobe Workfront Fusion Developer at Staples, Inc.

Dec 3, 2024

Workfront centralizes the tasks, the assignment of tasks, and documents required to do the work, streamlining communication and information availability, thus improving organization and reducing dependency on decentralized methods like email or servers.

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Show 9 more reviews (out of 19)

Adobe Workfront Cons review quotes

BH

Data Analyst at a tech services company with 1,001-5,000 employees

Aug 4, 2021

The interface can also be customized to fit and accept many tools for better performance and customer service improvement.

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SK

Senior Consultant at Deloitte

Jun 5, 2023

Workfront's reporting capabilities must be improved.

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Product Manager at a consultancy with 10,001+ employees

Jun 9, 2023

Sometimes there are glitches when we are reviewing an interactive proof.

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Adobe Workfront

Free Report: Adobe Workfront Reviews and More

Learn what your peers think about Adobe Workfront. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

879,371 professionals have used our research since 2012.

David Angyalosi

Workfront SME at _VOIS Marketing

Jun 9, 2023

Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker.

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reviewer2210619

Owner

Jul 3, 2023

I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates.

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E-commerce Merchandising Director at Sysco

Jun 16, 2023

The solution's visualization feature could be user-friendly.

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Robert Criscione

Senior Director, Global Design / Marketing Operations at Logitech

Jun 20, 2023

I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically.

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Sr. Software Engineer at Wipro Limited

Jun 27, 2023

We were having some difficulties creating different kinds of reports and dashboards.

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Tech Architect at a consultancy with 10,001+ employees

Aug 29, 2024

Sometimes, new users find it a bit difficult to handle Adobe Workfront.

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Sr. Manager/Adobe Workfront Fusion Developer at Staples, Inc.

Dec 3, 2024

Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API.

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Show 9 more reviews (out of 19)

Product Categories

Product Categories

Project Management Software

Digital Asset Management

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Product Categories

Product Categories

Project Management Software

Digital Asset Management

Popular Comparisons

Popular Comparisons

Jira vs Adobe Workfront

monday.com vs Adobe Workfront

Box vs Adobe Workfront

Asana vs Adobe Workfront

Broadcom Clarity vs Adobe Workfront

Microsoft Project vs Adobe Workfront

Smartsheet vs Adobe Workfront

Wrike vs Adobe Workfront

Planview PPM Pro vs Adobe Workfront

Planview ProjectPlace vs Adobe Workfront

Airtable vs Adobe Workfront

Planview AdaptiveWork vs Adobe Workfront

Aprimo vs Adobe Workfront

CoreMedia vs Adobe Workfront

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See all alternatives

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