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Adobe Workfront vs Documentum Digital Asset Manager [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Workfront
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Project Management Software (6th), Digital Asset Management (1st)
Documentum Digital Asset Ma...
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Graham Sprague - PeerSpot reviewer
Centralized task management and simplified creative collaboration but interface is inconsistent
Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API. The current setup was not originally designed API-first, leading to some confusion and differences in available functions. Additionally, the low-code environment in Workfront Fusion is beneficial yet sometimes limiting, and it might be more powerful with enhancements.
it_user787683 - PeerSpot reviewer
A swarm of applications for varying business demands, but scalability needs improvement
One special point of difficulty was when I wanted to install a two-cluster-nodes Content Server and wanted to use a REST API to connect third-party applications with the cluster. The problem was that we wanted to secure the whole thing with token sessions, and we found that their persistence is not shared between different content servers in a cluster, leading to potential problems. For example, when a process client starts a session with Content Server "A", it receives a session token that is only known by Content Server "A". If, by any chance, the next query of this client goes to Content Server "B", his token session will not be recognized and he'll receive a challenge login screen. I worked around this issue creating a REST endpoint that managed and delivered cluster tokens instead of using those from the Content Server.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"The solution is stable."
"Monitoring the progress of projects and tasks is very effective."
"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"The tool is very user-friendly."
"Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."
"Adobe Workfront has been stable in my experience, and I would rate its stability as an eight out of ten."
"Instead of following everything on email, business users can track everything on Adobe Workfront when the other systems are integrated with it."
"It's a product with a swarm of different applications, each one answers the needs of a specific part of the business. They collaborate one with each other relatively smoothly."
"EMC's documentation team has put a lot of effort into its literature, and the documentation and installation guides are simply superb."
 

Cons

"Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"The solution's visualization feature could be user-friendly."
"Sometimes there are glitches when we are reviewing an interactive proof."
"Integration with Azure DevOps could be improved to facilitate better communication between the two systems."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"Sometimes, new users find it a bit difficult to handle Adobe Workfront."
"The main work to do concerns cloud integration because our customers want to go to the cloud."
"I would say scalability is a hot point to improve."
 

Pricing and Cost Advice

"The pricing is a barrier to implementation. It is expensive compared to other competitors. Speaking about licensing, they have a private manager license for $1000, which you can use for administration as well. Then they offer a worker license for $500, and then a reviewer or contributor license which is free."
"Speaking about pricing, I wouldn't recommend it to a smaller company because I do think the price point is higher than other solutions that can work."
"The pricing of Workfront is completely license based."
"Adobe Workfront is an expensive solution."
"We are partners with Adobe, so we get the licensing at a cheaper rate."
"Adobe purchased Workfront in the past year, and they're putting work into developing the platform, so I expect the price to rise. It isn't cheap, but it's reasonable for the value it provides. It isn't Monday.com where you pick a license with a set price, and you've got a project manager."
"It's absolutely not a product for small companies, but for middle sized or large ones it is not expensive. You pay for what you get, and there are a lot of benefits."
"They need a new way to do their pricing and licensing."
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Top Industries

By visitors reading reviews
Educational Organization
61%
Financial Services Firm
7%
Computer Software Company
5%
Healthcare Company
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Workfront?
I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application.
What is your experience regarding pricing and costs for Workfront?
Workfront incurs around a hundred thousand plus dollars per year. Licensing is strict, particularly with free accounts, however, it offers flexibility in project access, which could be enhanced fur...
What needs improvement with Workfront?
Integration with Azure DevOps could be improved to facilitate better communication between the two systems. The current report is not providing the expected side-by-side comparison of capabilities,...
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Comparisons

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Also Known As

AtTask, Workfront DAM
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Overview

 

Sample Customers

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse
Masdar, Postel, Informatica Trentina, JFK Library
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