Adobe Workfront vs Documentum Digital Asset Manager [EOL] comparison

"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."

"The tool is very user-friendly."

"The solution is stable."

"Instead of following everything on email, business users can track everything on Adobe Workfront when the other systems are integrated with it."

"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."

"The intake feature is the most valuable in Workfront."

"Monitoring the progress of projects and tasks is very effective."

"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."

"EMC's documentation team has put a lot of effort into its literature, and the documentation and installation guides are simply superb."

"It's a product with a swarm of different applications, each one answers the needs of a specific part of the business. They collaborate one with each other relatively smoothly."

"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."

"Workfront's reporting capabilities must be improved."

"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."

"Sometimes there are glitches when we are reviewing an interactive proof."

"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."

"The solution's visualization feature could be user-friendly."

"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."

"Sometimes, new users find it a bit difficult to handle Adobe Workfront."

"I would say scalability is a hot point to improve."

"The main work to do concerns cloud integration because our customers want to go to the cloud."

"The pricing is a barrier to implementation. It is expensive compared to other competitors. Speaking about licensing, they have a private manager license for $1000, which you can use for administration as well. Then they offer a worker license for $500, and then a reviewer or contributor license which is free."

"We are partners with Adobe, so we get the licensing at a cheaper rate."

"Adobe purchased Workfront in the past year, and they're putting work into developing the platform, so I expect the price to rise. It isn't cheap, but it's reasonable for the value it provides. It isn't Monday.com where you pick a license with a set price, and you've got a project manager."

"Adobe Workfront is an expensive solution."

"The pricing of Workfront is completely license based."

"Speaking about pricing, I wouldn't recommend it to a smaller company because I do think the price point is higher than other solutions that can work."

"They need a new way to do their pricing and licensing."

"It's absolutely not a product for small companies, but for middle sized or large ones it is not expensive. You pay for what you get, and there are a lot of benefits."