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ADP Workforce Now vs Zuman comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
7.5
ADP Workforce Now is scalable for medium businesses but faces challenges with large, multinational organizations and international adaptability.
No sentiment score available
 

Valuable Features

Sentiment score
8.5
ADP Workforce Now offers customizable payroll, HR integration, and analytics, requiring minimal IT support with easy integration via ADP Marketplace.
No sentiment score available
 

Room For Improvement

Sentiment score
4.4
ADP Workforce Now requires enhancements in modules, support, navigation, international payroll, and user interface for better usability.
No sentiment score available
 

Stability Issues

Sentiment score
8.9
ADP Workforce Now is generally stable, with minor issues resolved by technical support and acknowledged room for improvement.
No sentiment score available
 

Customer Service

Sentiment score
8.5
ADP Workforce Now's customer support experiences vary, with issues in consistency and response times, prompting some users to upgrade.
No sentiment score available
 

Setup Cost

No sentiment score available
ADP Workforce Now pricing is high, adjusted by company size and usage, with mixed reviews on value and support.
No sentiment score available
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
8th
Ranking in Cloud HCM
9th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Talent Management (9th), HR Analytics Software (3rd)
Zuman
Ranking in Benefits Administration
48th
Ranking in Cloud HCM
57th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Cloud HCM category, the mindshare of ADP Workforce Now is 1.3%, down from 1.8% compared to the previous year. The mindshare of Zuman is 0.0%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Recruiting/Hr Firm
8%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
Ask a question
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Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
Bitpay
Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM. Updated: November 2024.
816,636 professionals have used our research since 2012.