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Akamai App and API Protector vs Prisma Cloud by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Businesses see financial benefits from Cloudflare through improved uptime, security, and performance, enhancing returns despite measurement challenges.
Sentiment score
5.8
Akamai App and API Protector offers superior traffic management, security, and cost savings for large infrastructures, despite higher costs.
Sentiment score
7.4
Prisma Cloud improves security by automating compliance, reducing alerts, and increasing efficiency, despite high costs and initial challenges.
You would only lose money if you had an attack and you need to calculate the cost against the risks.
WordPress security can be tricky, and that's where Cloudflare can be absolutely helpful for small businesses.
We have had ROI with the tool's use since it never gave us downtime and made us lose millions.
Before, we had a few staff members who monitored our environment, but now the alerting and other processes happen automatically, so there is a good ROI in terms of resources.
It eliminates the need for additional hardware, making it a financially and technically sound investment.
It helped reduce risks and sped up threat detection.
 

Customer Service

Sentiment score
7.1
Customer service is highly rated, especially for Enterprise plans, but response times could improve for complex issues.
Sentiment score
7.7
Customer service is excellent, while technical support has mixed reviews with praise for expertise but needs improved availability.
Sentiment score
7.1
Prisma Cloud's support is responsive and knowledgeable, though some users face delays and communication issues, varying by region.
This would help us address issues promptly, especially during unforeseen events like DDoS attacks.
We'd like a dedicated account manager.
You can get a support engineer with the best qualifications.
Whenever I have issues with the solution, I will get an immediate response from the product team and they will try to close the issue as soon as possible.
When you send them a message, you get a response in a minute or two.
They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
 

Scalability Issues

Sentiment score
8.2
Cloudflare is highly regarded for its scalability, smoothly accommodating various user needs and handling significant traffic across business sizes.
Sentiment score
8.1
Akamai App and API Protector excels in scalability, seamlessly handling extensive user demands and large-scale deployments with stability.
Sentiment score
7.8
Prisma Cloud offers scalable management across multi-cloud environments, excelling in integration and enterprise growth, despite some functionality challenges.
It can scale approximately 10 percent, it is limited only by how much money you want to spend on the increase.
I rate the scalability of Cloudflare DNS a ten out of ten.
I would rate the solution's scalability a ten out of ten since I didn't encounter any issues with it.
It's very scalable and very easy to use.
It's the type of tool that is constantly improving, and its scalability suits our environment well.
Nowadays, all cloud solutions are scalable; scalability should be a given feature and does not need to be asked for.
 

Stability Issues

Sentiment score
7.6
Cloudflare is generally praised for stability and reliability, despite occasional issues and past outages, requiring proper configuration for best performance.
Sentiment score
8.4
Akamai App and API Protector is highly stable and reliable, with no reported outages or issues over years of use.
Sentiment score
8.0
Prisma Cloud is stable and reliable, with high ratings for scalability and minimal impact from occasional glitches or disruptions.
I rate the stability of Cloudflare DNS a ten out of ten.
For DDoS protection, I would not recommend Cloudflare.
I rate the solution’s stability an eight out of ten.
I cannot recall any downtime with the solution.
I would rate it a ten out of ten for stability.
I haven't seen any outages with Prisma Cloud.
 

Room For Improvement

Users suggest Cloudflare improve analytics, CDN errors, support, DNS, APIs, pricing, server access, DDoS features, and documentation.
Akamai App and API Protector needs enhancements in flexibility, UI, customer support, documentation, and advanced protection features.
Prisma Cloud needs improvements in UI complexity, pricing, customization, integration, identity management, and support for more cloud environments.
There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Compared to other vendors and Cloudflare, there will be more downtime.
Currently, it requires programming knowledge, so if someone without hardware programming knowledge could customize certain features to their requirements, it would be very helpful.
It is a SaaS solution, but some of my clients have a local regulatory requirement, and they want to install it locally on their premises.
From a developer's perspective, especially for organizations like banks developing their applications, ensuring API security before deploying them to the cloud is crucial.
 

Setup Cost

Cloudflare provides free and paid plans from $20, with straightforward pricing catering to small, medium, and enterprise businesses.
Akamai App and API Protector is expensive yet considered worth the cost by large enterprises for its quality services.
Prisma Cloud offers flexible licensing, valued for its features and consolidation, with costs based on consumption and workloads.
That's where Cloudflare shines for smaller businesses – it's ten times cheaper than Akamai.
The price of the solution is expensive.
When you compare Cloudflare DNS to other solutions, such as Akamai, the price is reasonable.
A strategy to optimize costs will save you money.
The licensing model for data security should be compared to the native security offered by AWS and Azure.
Prisma Cloud is remarkably expensive.
 

Valuable Features

Cloudflare provides speed enhancement, security, and ease of use with CDN, DDoS protection, SSL, and traffic analytics for website optimization.
Akamai App and API Protector delivers scalable security, ease of use, and cost-effective protection with advanced features like DDoS defense.
Prisma Cloud enhances security with multi-cloud integration, automated forensics, CI/CD integration, and comprehensive visibility across hybrid environments.
The most valuable feature of Cloudflare DNS is security.
Our scenario consisted of two web servers in different allocations to control access demands, and the load balancer did the job as expected, bringing security and stability to access points.
For me, the valuable feature is DDoS protection.
Prisma offers visibility to developers and high-level leadership because the dashboard is excellent and the alerts are comprehensive.
This alerting system allows me to take the necessary steps to secure it before any attack can occur, making it the best preventive measure for our cloud.
Its ease of integration is valuable because we need to get the solution out of the door quickly, so speed and ease matter.
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
71
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (14th)
Akamai App and API Protector
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Web Application Firewall (WAF) (8th), Distributed Denial-of-Service (DDoS) Protection (4th), Cloud and Data Center Security (10th)
Prisma Cloud by Palo Alto N...
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
108
Ranking in other categories
Web Application Firewall (WAF) (5th), Container Security (1st), Cloud Workload Protection Platforms (CWPP) (1st), Cloud Security Posture Management (CSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (1st), Data Security Posture Management (DSPM) (1st)
 

Featured Reviews

Spencer Malmad - PeerSpot reviewer
It's easy to set up because you point the DNS to it, and it's working in under 15 minutes
Cloudflare is highly scalable. Cloudflare is a system with a web portal that the end users like me see. It's a console where we can adjust the DNS, caching, and security features all in that console. Cloudflare owns thousands of servers across the world that cache the data. It's a powerful solution. When clients sign up for Cloudflare, they're getting this monster content delivery network, security, and a web application firewall in one. It's all rolled into one, and it's massive. Unless you have your website hosted on a massive hosting provider, there's no way that you can deliver the amount of data that Cloudflare can provide to the end users. If you have static content, there's no way that you can ever match what Cloudflare can do. Obviously, there are competitors to Cloudflare that do the same, but I'm saying other types of solutions. Let's say you go with F5. Great, that's on-prem. That's in your colo. You can't deliver as much data to the internet as you can with a CDN. You don't have to spend $20,000 on a net scaler, F5, or whatever Cisco's selling now. You don't have to buy that. You pay them $50 a month or $150 a month. It's totally worth it because even in five years, you'll never get the performance value, not just the actual ROI. You have to consider how much throughput you can get with Cloudflare.
Bharat Chandra - PeerSpot reviewer
Exceptional support, protects our sites, and provides visibility into traffic
We did a PoC of Akamai and Cloudflare. One area where Akamai can improve is the captcha part. Cloudflare provides a captcha if there are a certain number of threats. For example, I can assign that if there are 10 requests within a second from a single IP, it should send a captcha to the user. The user should fill in the captcha, and only after that, the user should be able to access our website. This captcha feature should be built into Bot Manager. I love this captcha feature of Cloudflare. Other things are good in Akamai. That is why we are using Akamai. Only the captcha part should be implemented.
VISHWJEET GAIKWAD - PeerSpot reviewer
Works very well for multi-cloud environments and is more cost-effective than cloud-native tools
Some of the clients onboard individual cloud accounts into Prisma Cloud. When any new service comes into the AWS, Azure, or any other cloud, Prisma Cloud generates a warning about the new service and any missing permissions to be able to ingest the logs. We then manually run a Terraform template for Azure or a CFT template for AWS. It is a manual task that we have to do as and when needed. It is a repetitive and manual task. They should find a way to automatically update the role with the CFT or Terraform template. It would be best if this task is automated. When an account is onboarded, if it is missing any permission, it should automatically be updated with the required permissions and policies. If they can do something from the AI security perspective, it will be helpful. I am not sure if it has any AI capabilities, but it would be helpful to have AI integration for finding out issues and remediating alerts.
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Top Industries

By visitors reading reviews
Educational Organization
25%
Computer Software Company
13%
Comms Service Provider
8%
Financial Services Firm
7%
Financial Services Firm
27%
Computer Software Company
14%
Manufacturing Company
7%
Insurance Company
5%
Educational Organization
17%
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your experience regarding pricing and costs for Akamai Web Application Protector?
The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a sl...
What needs improvement with Akamai Web Application Protector?
It could have better analytics and reporting visibility in the OEM console.
What is your primary use case for Prisma Cloud by Palo Alto Networks ?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
 

Also Known As

Cloudflare DNS
Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
Palo Alto Networks Prisma Cloud, Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Douglas Omaha Technology Commission, ZALORA, PrintPlanet
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Find out what your peers are saying about Akamai App and API Protector vs. Prisma Cloud by Palo Alto Networks and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.