Akamai mPulse vs Catchpoint comparison

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Akamai mPulse

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Executive SummaryUpdated on Jul 24, 2024

Catchpoint and Akamai mPulse compete in digital experience monitoring. Catchpoint excels in operational metrics, while Akamai mPulse offers comprehensive performance monitoring.

Features: Catchpoint users noted advantages in global network coverage, precise monitoring services, and quick issue resolution. Akamai mPulse was favored for its real-user monitoring, in-depth data analytics, and detailed performance insights based on user interactions.

Room for Improvement: Catchpoint users want a more intuitive alerting system, better third-party integrations, and enhanced user interface. Akamai mPulse users need improved customization options, better performance reporting tools, and a more streamlined user experience.

Ease of Deployment and Customer Service: Catchpoint is praised for straightforward deployment and responsive customer service. Akamai mPulse has positive deployment feedback but varies in customer support efficiency.

Pricing and ROI: Catchpoint offers a satisfactory price-performance ratio and quick ROI. Akamai mPulse is considered more expensive but justified by its advanced features, aligning with its extensive feature set and making it worth the investment.

To learn more, read our detailed Akamai mPulse vs. Catchpoint Report (Updated: August 2026).

Akamai mPulse vs. Catchpoint

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Akamai mPulse

Ranking in Application Performance Monitoring (APM) and Observability

58th

Average Rating

6.6

Reviews Sentiment

5.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

14th

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Network Monitoring Software (13th), Cloud Monitoring Software (12th), Digital Experience Monitoring (DEM) (4th)

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Akamai mPulse is 0.6%, up from 0.5% compared to the previous year. The mindshare of Catchpoint is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Catchpoint	0.9%
Akamai mPulse	0.6%
Other	98.5%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Arivu Arumugam

Staff Engineer at a financial services firm with 10,001+ employees

Lacking in regard to observation of the entire platform but does dynamic injections from within

There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature. the UI is quite good. It offers a basic set of features but nothing unique other than that as part of Akamai, you can do dynamic injections.

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reviewer2867268

Observability Architect at a financial services firm with 10,001+ employees

Proactive synthetic monitoring has reduced major incidents and provides global user experience insights

One thing that is not available is the multi-factor authentication feature concerning monitoring any applications. If an application depends upon MFA for its login flow, Catchpoint doesn't have the ability to bypass or monitor that flow for multi-factor authentication. This is one area where I would like to see improvement in the tool because many applications nowadays use multi-factor authentication, and Catchpoint does lag a bit in providing the end-to-end synthetic observability for applications dependent on MFA. This is one of the major areas needing improvement. Otherwise, Catchpoint has been one of the greatest tools in the synthetic monitoring or digital experience monitoring space, and I don't see anything else right now, but MFA is something that certainly needs some improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It’s a very good product for performance tracking, I haven’t used many others, so I can’t comment on a competitive level."

"There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature."

"The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."

"It provides real-time monitoring for performance and availability of specific portions of the website without a significant data overhead."

"There's a good relationship between the price and the licences."

"Enables dynamic injections from within the product which is great."

"It provides a great overview for management regarding user experience."

"We are a worldwide company and we need to have a solution with good performance which the solution is providing us with; it has helped our company."

"The capacity to identify those issues regionally, nationally, and globally was an unbelievable return on our investment."

"My advice to others who want to start using Catchpoint is that it's more useful for eCommerce businesses, and if you want to use it, it's a very, very helpful tool because it captures data from end-to-end."

"They only lose two points for the cost; otherwise, the insights they provide are really good."

"Overall, my experience with Catchpoint was really great, as it offers monitoring of performance, websites, APIs, and internet services for organizations."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"During business hours, it has worked absolutely fine without any issues."

More Catchpoint pros

Cons

"The solution didn't help us much and that's the reason we never used mPulse on a full scale and why we chose to go with Dynatrace."

"It needs a more intuitive GUI and more customization options."

"They work very well, only thing is they need more time to improve and fix all the issues."

"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."

"The end-to-end distributor tracing connectivity isn't there."

"Scalability to larger volume of data seems to be hit or miss."

"There is room for improvement in terms of enhancing user experience and maybe improving their technical expertise, which is why I chose eight out of ten."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"The only thing that occasionally bugs me about Catchpoint is some aspects of the UI."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"The old user version was better, it was more user-friendly."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

More Catchpoint cons

Pricing and Cost Advice

Information not available

"The solution's pricing varies based on services and licensing models."

"In terms of licensing fees, I believe they were slightly higher."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing is comparable to the last tool we were using."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Construction Company

10%

Manufacturing Company

10%

Retailer

Financial Services Firm

17%

Construction Company

11%

Retailer

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	22

Questions from the Community

Ask a question

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What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup cost, and licensing is that I am not directly involved in pricing, but the pricing is very decent.

See all answers

What needs improvement with Catchpoint?

Catchpoint can be improved by supporting some of the APIs and other technical testing with some kind of metric validations as well. I do not have anything more to add about the needed improvements,...

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What is your primary use case for Catchpoint?

My main use case for Catchpoint is mostly automating. I use Catchpoint automatically for automated monitoring of our various UIs and also the backend APIs. We rely on Chrome and Selenium and JavaSc...

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Comparisons

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Compared 10% of the time

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Splunk AppDynamics vs Akamai mPulse

Compared 6% of the time

Avantra vs Akamai mPulse

Compared 3% of the time

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ThousandEyes vs Catchpoint

Compared 7% of the time

Dynatrace vs Catchpoint

Compared 7% of the time

New Relic vs Catchpoint

Compared 6% of the time

AppNeta by Broadcom vs Catchpoint

Compared 4% of the time

SolarWinds Pingdom vs Catchpoint

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Product Reports

Application Performance Monitoring (APM) and Observability

Download Akamai mPulse product report

Download Catchpoint product report

Also Known As

SOASTA mPulse

No data available

Overview

Akamai mPulse delivers real-time data on web performance, helping businesses optimize user experience to drive engagement.

Designed for performance analytics, Akamai mPulse offers in-depth insights into user interactions with digital assets. By monitoring real-time performance metrics across devices, it delivers actionable data that supports enhanced decision-making processes, enabling improved site efficiency.

What are the key features of Akamai mPulse?

Real-Time Monitoring: Provides instant performance insights to address issues promptly.
User Journeys: Tracks detailed user interactions, offering a comprehensive view on user behavior.
Customizable Dashboards: Lets users tailor data displays for specific needs and focus areas.
Anomaly Detection: Identifies and alerts deviations in normal performance metrics.
Advanced Analytics: Delivers data-driven insights for strategic planning and optimization.

How does Akamai mPulse improve ROI?

Reduced Downtime: By promptly identifying and resolving performance issues, availability remains high.
Enhanced User Satisfaction: Optimized load times and performance boost user engagement and retention.
Data-Driven Decisions: Insightful analytics guide strategic initiatives, fostering growth.
Cost Efficiency: Identifying inefficient areas allows targeted improvements and cost reductions.

In e-commerce and media industries, Akamai mPulse is often utilized to ensure seamless user experiences, crucial for retaining customers and viewers. This is achieved by leveraging its robust data analytics to fine-tune web performance, meeting industry-specific demands for speed and reliability.

Akamai

Catchpoint is a robust monitoring solution offering synthetic and real user monitoring, network performance analysis, and root cause identification. It enhances response times, reduces downtime, and improves user experience through advanced features and support.

Catchpoint provides comprehensive monitoring capabilities that ensure application availability and improve user experience. By delivering synthetic and real user monitoring, API tracking, and cloud network performance insights, it enables companies to diagnose issues, maintain service reliability, and anticipate problems. Organizations can effectively simulate user actions, monitor endpoints, and obtain actionable insights for diverse applications and websites, supporting seamless digital transactions.

What are the key features of Catchpoint?

Synthetic and Real User Monitoring: Offers comprehensive insights into performance and user interactions.
Root Cause Analysis: Identifies issues quickly to minimize downtime and improve service reliability.
Customizable Dashboards: Provides tailored views for performance metrics and test results.
Alert Notifications: Keeps teams informed of potential issues with timely alerts.
Network Performance Monitoring: Tracks cloud and local network performance for optimal operation.

What benefits and ROI should users expect?

Cost Savings: Optimizes performance to reduce operational costs and enhance ROI.
Improved SLA Management: Helps maintain service level agreements with reduced false alerts.
Enhanced User Experience: Delivers consistent and responsive applications to users.
Operational Efficiency: Automates processes for minimizing manual intervention.

Catchpoint is implemented across industries for proactive performance monitoring, ensuring digital platform reliability and superior user experience. Its tools enable companies to track application availability and network performance, utilizing global coverage to deliver crucial insights for decision-making processes.

Sample Customers

Nordstrom, Gatwick, DirecTV, MSN, SquareSpace, SAP, Lenovo, Hallmark, myspace, Intuit, Kentucky Derby, Toys "R" Us, Netflix, Newsweek, The Washington Post, Lowe's, Nike, REI, Apple, Sears, Verizon, Wendy's, Huawei

Information Not Available

Akamai mPulse vs. Catchpoint