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Akamai mPulse vs Catchpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai mPulse
Ranking in Application Performance Monitoring (APM) and Observability
59th
Average Rating
6.6
Reviews Sentiment
5.5
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Catchpoint
Ranking in Application Performance Monitoring (APM) and Observability
33rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Network Monitoring Software (50th), Cloud Monitoring Software (27th), Digital Experience Monitoring (DEM) (11th)
 

Mindshare comparison

As of June 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Akamai mPulse is 0.6%, up from 0.5% compared to the previous year. The mindshare of Catchpoint is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Catchpoint0.9%
Akamai mPulse0.6%
Other98.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Arivu Arumugam - PeerSpot reviewer
Staff Engineer at a financial services firm with 10,001+ employees
Lacking in regard to observation of the entire platform but does dynamic injections from within
There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature. the UI is quite good. It offers a basic set of features but nothing unique other than that as part of Akamai, you can do dynamic injections.
Gaurav-Bansal - PeerSpot reviewer
Support Engineer at a tech vendor with 5,001-10,000 employees
Proactive monitoring has built customer trust and now detects regional website and CDN issues early
In my opinion, one of the best features Catchpoint offers is the detailed alerting, which not only points out outages but also provides a lot of information in the alerts. I find the alerting details helpful because, working for hosting organizations, it is tough to identify issues due to third-party providers, such as a CDN. The alerts contain all the details, such as when a website is failing to load due to a CDN issue, such as a 503 error at the CDN. I think Catchpoint helps us detect issues before anybody could report them, which can impact clients because it provides prior monitoring that also sees outside the infrastructure, meaning outside the backend. Catchpoint positively impacts our organization by helping us build customer trust, as customers do not care if the issue comes from the backend or our infrastructure. It allows us to determine issues that are not related to our services, which builds good trust with customers, and they know we are working on downtimes. I believe Catchpoint's accuracy and reliability of output is impressive because it finds issues before anyone else does. Even if a website viewer identifies a problem, Catchpoint has good global coverage on outages and checks application statuses continuously, reporting them immediately. Catchpoint has good scalability and is stable. Catchpoint is very great software for troubleshooting APIs, websites, availability, and other third-party services such as CDNs, which makes it stand out.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides a great overview for management regarding user experience."
"It’s a very good product for performance tracking, I haven’t used many others, so I can’t comment on a competitive level."
"It provides real-time monitoring for performance and availability of specific portions of the website without a significant data overhead."
"Enables dynamic injections from within the product which is great."
"We are a worldwide company and we need to have a solution with good performance which the solution is providing us with; it has helped our company."
"There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature."
"There's a good relationship between the price and the licences."
"The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."
"The capacity to identify those issues regionally, nationally, and globally was an unbelievable return on our investment."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The product's most valuable feature is the ability to identify and troubleshoot network issues."
"Catchpoint is actually catching issues before customers see them, since it's checking the sites every five minutes or even every minute, via the APIs."
"The drill-down feature of this product was very good, as it allowed us to identify the exact page or area of the site that was causing our customers an issue."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"Catchpoint's customer service and support are valuable."
"The solution offers three different ways of slicing data to look for abnormalities."
 

Cons

"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."
"It needs a more intuitive GUI and more customization options."
"The solution didn't help us much and that's the reason we never used mPulse on a full scale and why we chose to go with Dynatrace."
"They work very well, only thing is they need more time to improve and fix all the issues."
"Scalability to larger volume of data seems to be hit or miss."
"The end-to-end distributor tracing connectivity isn't there."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"The old user version was better, it was more user-friendly."
"Catchpoint can be improved by focusing solely on network monitoring."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"Documentation and online indexing are awful but have been improved recently."
 

Pricing and Cost Advice

Information not available
"The solution's pricing is comparable to the last tool we were using."
"The solution's pricing varies based on services and licensing models."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"In terms of licensing fees, I believe they were slightly higher."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Construction Company
7%
Computer Software Company
6%
Financial Services Firm
19%
Construction Company
10%
Comms Service Provider
9%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.
What needs improvement with Catchpoint?
Catchpoint can be improved as it has a complex setup and configuration, and dashboard customization and UX should be improved.
What is your primary use case for Catchpoint?
My main use case for Catchpoint is proactive monitoring of application performance, availability, and user experience. A quick specific example of how I use Catchpoint for monitoring application pe...
 

Comparisons

 

Also Known As

SOASTA mPulse
No data available
 

Overview

 

Sample Customers

Nordstrom, Gatwick, DirecTV, MSN, SquareSpace, SAP, Lenovo, Hallmark, myspace, Intuit, Kentucky Derby, Toys "R" Us, Netflix, Newsweek, The Washington Post, Lowe's, Nike, REI, Apple, Sears, Verizon, Wendy's, Huawei
Information Not Available
Find out what your peers are saying about Akamai mPulse vs. Catchpoint and other solutions. Updated: June 2026.
899,258 professionals have used our research since 2012.