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AlertSite vs Azure Monitor comparison

SmartBear and Microsoft are both solutions in the Application Performance Monitoring (APM) and Observability category. SmartBear is ranked #35 with an average rating of 8.0, while Microsoft is ranked #4 with an average rating of 7.8. SmartBear holds a 0.1% mindshare in APM, compared to Microsoft’s 6.3% mindshare. Additionally, 100% of SmartBear users are willing to recommend the solution, compared to 90% of Microsoft users who would recommend it.
AlertSite
Read 7 AlertSite reviews
  • 427 Views
  • 350 Comparison Views
100% willing to recommend
Azure Monitor
Read 55 Azure Monitor reviews
  • 13,387 Views
  • 12,584 Comparison Views
90% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

AlertSite and Azure Monitor are prominent monitoring tools with distinct strengths. Azure Monitor seems to have the upper hand in comprehensive features and advanced capabilities, although it requires a steeper learning curve compared to AlertSite.

Features: AlertSite offers robust synthetic and real-time monitoring features, a user-friendly setup, and detailed reporting. Azure Monitor provides advanced analytics, extensive integration options, and enterprise-level monitoring capabilities.

Room for Improvement: AlertSite users suggest enhancing the application's customization options, expanding integration capabilities, and improving detailed analytics. Azure Monitor users highlight the need for a more intuitive setup process, better alerts management, and reducing its complexity.

Ease of Deployment and Customer Service: AlertSite is commended for its straightforward deployment and responsive customer service. Users find it easy to implement with solid support. Azure Monitor's deployment is more complex, often requiring advanced technical expertise. Its support is competent but doesn't consistently meet all user expectations.

Pricing and ROI: AlertSite is viewed as cost-effective with a quick return on investment. Users report satisfaction with its pricing model, finding it budget-friendly and valuable. Azure Monitor, while more expensive, is seen as offering excellent ROI for businesses needing advanced monitoring solutions, delivering substantial value for its higher cost.

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To learn more, read our detailed AlertSite vs. Azure Monitor Report (Updated: July 2025).
Buyer's Guide
AlertSite vs. Azure Monitor
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlertSite
Ranking in Application Performance Monitoring (APM) and Observability
35th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
7
Ranking in other categories
API Monitoring Software (4th)
Azure Monitor
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
Cloud Monitoring Software (3rd)
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AlertSite is 0.1%, up from 0.1% compared to the previous year. The mindshare of Azure Monitor is 6.3%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

SandeepTarwe - PeerSpot reviewer
Alerting capabilities have enabled timely escalation and resolution of issues
In AlertSite, I was monitoring the kiosks and servers for JetBlue Airlines. The servers would trigger alerts if there were any outages or issues with any of the kiosks, servers, or the ticketing tool. I monitored these alerts and escalated them to the concerned team to rectify them at the earliest…
Read full review
Muhammad Usman Khawar - PeerSpot reviewer
Native integration simplifies monitoring but documentation and cost improvements are needed
The ease of access in Azure is significant since it's native to the platform and easy to integrate. It has no maintenance overhead, and users don't have to navigate to another portal to get their desired result. It's the handiness that it has, rather than the features. The interpretation from the logs and injection requires custom runbooks. While it's complex, many services provide native insights and workbooks. It does the basic job quite efficiently. They added new kinds of metrics with more integrations to send out metrics. They have even added support for third-party tools that can be integrated. Azure Monitor is working on improvements and becoming more mature. Azure Monitor is stable and scalable. Azure Monitor is evolving with new workbooks and dashboards.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."
"There are custom reports available along with the inbuilt reports."
"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."
"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."
"The alerting capabilities of AlertSite were really helpful."
"I highly recommend AlertSite to other users."
"This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."
"The alerting capabilities were really helpful."
"Technical support is helpful."
"Log analytics and log queries are the most valuable features of Azure Monitor."
"The tool's most valuable feature is the alert system, which can be set according to our metrics. The integration is smooth."
"The tools for logs and metrics are pretty good and easy to use."
"It is a robust, stable product."
"I use the solution to monitor the infrastructure and applications."
"Azure Monitor is very stable."
"The solution is quite stable."
More Azure Monitor pros
 

Cons

"I could use a few changes to the user interface."
"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."
"Additionally, support from AlertSite is not at an enterprise level since it is not offered 24/7."
"It is not compatible with all of the product platforms that we use."
"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed."
"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."
"I would like the ability to get more data points with regard to some of the unique requirements that we have."
"If it is configured incorrectly, you can end up with a huge bill."
"There are a lot of things that take more time to do, such as charting, alerting, and correlation of data, and things like that. Azure Monitor doesn't tell you why something happened. It just tells you that it happened. It should also have some type of AI. Environments and applications are becoming more and more complex every day with hundreds or thousands of microservices. Therefore, having to do a lot of the stuff manually takes a lot of time, and on top of that, troubleshooting issues takes a lot of time. The traditional method of troubleshooting doesn't really work for or apply to this environment we're in. So, having an AI-based system and the ability to automate deployments of your monitoring and configurations makes it much easier."
"We cannot use AI services with the solution."
"The onboarding process of certain assets and the overall UI can be improved in Azure Monitor"
"Azure Monitor could improve the visualization aspect and integrate better with other third-party services."
"I'd like the solution to do more around vulnerability assessment. It's lacking in the product right now."
"The solution needs better monitoring. It requires better log controls."
"When something goes down, we want the option to have automation in place to get it back up again as quickly as possible."
More Azure Monitor cons
 

Pricing and Cost Advice

"My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."
"The cost is high."
"We purchased the license once and had the option of selecting the number of user licenses."
"Since we are using the basic set, it is more cost-effective compared to other third-party APM solutions."
"The tool is expensive."
"I would rate Azure Monitor a two out of five for affordability."
"Customers of Azure Monitor must pay an amount that depends largely on how many services they need to integrate and the storage space required in terms of logs, etc. If they only have a few small services to monitor, the price won't be too high, but on the opposite side of the spectrum, it can certainly get pricey."
"Azure Monitor is a low-priced solution, which is why it would work best on small-scale projects."
"Azure Monitor is cheaper compared to other third-party monitoring tools."
"The tool's pricing is very good. I could say that Microsoft offers different cost models, which are listed on the product's website."
"Its cost depends on the ingestion of the logs. It could go anywhere. For an out-of-the-box platform such as FrameFlow, you pay pretty much a fixed price and you get what you get, whereas, with something like Azure Monitor, you pay by the ingestion charge, so you can have one client who pays hardly anything for the same alerts, and another client pays loads and loads."
More Azure Monitor pricing and cost advice
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861,524 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
15%
Real Estate/Law Firm
10%
Manufacturing Company
8%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for AlertSite?
I would rate the pricing aspects of AlertSite as nine out of ten, indicating it is good or low-priced.
See all answers
What needs improvement with AlertSite?
SmartBear, as a vendor, is focusing more on API management and testing rather than monitoring. AlertSite could benefit from more future-focused innovation, especially with competencies in generativ...
See all answers
What is your primary use case for AlertSite?
I have been working with the AlertSite ( /products/alertsite-reviews ) product since 2019. Within our organization, specifically one service unit at one of the Big Four firms, this product has been...
See all answers
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
See all answers
What do you like most about Azure Monitor?
Azure Monitor is a very easy-to-use product in the cloud environment.
See all answers
What needs improvement with Azure Monitor?
The primary challenge is the documentation. The major challenge that remains is the costing factor for the logs ingestion. The cost skyrockets once you start using it, and there are complaints that...
See all answers
 

Comparisons

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Dynatrace vs AlertSite
Compared 55% of the time
Apica vs AlertSite Logo
Apica vs AlertSite
Compared 45% of the time
More AlertSite Competitors
Datadog vs Azure Monitor Logo
Datadog vs Azure Monitor
Compared 22% of the time
Sentry vs Azure Monitor Logo
Sentry vs Azure Monitor
Compared 14% of the time
Dynatrace vs Azure Monitor Logo
Dynatrace vs Azure Monitor
Compared 13% of the time
Grafana vs Azure Monitor Logo
Grafana vs Azure Monitor
Compared 11% of the time
New Relic vs Azure Monitor Logo
New Relic vs Azure Monitor
Compared 6% of the time
More Azure Monitor Competitors
 

Product Reports

Buyer's Guide
AlertSite
July 2025
AlertSite reportDownload AlertSite product report
Buyer's Guide
Azure Monitor
July 2025
Azure Monitor reportDownload Azure Monitor product report
 

Overview

SmartBear's AlertSite is an application performance management and system monitoring software. AlertSite is an early warning system that users can rely on to monitor their websites, web apps, and APIs from any physical location as well as from within their private networks. It offers real-time alerting with root-cause analytics and robust reporting. AlertSite allows you to proactively monitor from an independent network of over 350 monitoring nodes worldwide.

Here are AlertSite’s 6 use cases: 

  1. Monitor web: AlertSite monitors beyond availability to detect performance anomalies and notify the appropriate people when deviations occur, whether it's online apps or websites.

  2. Monitor APIs: Check to see that your internal, external, and third-party APIs are working properly, returning the correct content, and performing as expected.

  3. Monitor apps: With nearly any action, monitor your online sites and applications using actual browsers, just like a consumer. There is no need for scripting.

  4. Monitor mobile: Monitor your mobile-friendly websites, native mobile apps, carrier-based nodes, and network speeds with real devices (3G, 4G LTE).

  5. Monitor SLAs: Make sure you're meeting service-level agreements' requirements. SLA requirements are monitored and reported on by AlertSite.

  6. Monitor cloud: Monitor your cloud-based applications to improve mobility. AlertSite monitors your apps across public and private clouds, giving you complete visibility into their status.

AlertSite Features

AlertSite has many valuable key features. Some of the most useful ones include:

  • Enables a comprehensive view of UI and API performance.

  • Monitoring coverage from 350+ worldwide nodes and private networks.
  • Integrates with DevOps and Ops tool stacks.

  • Displays availability and performance data that assist in determining the root cause of performance problems.

  • With AlertSite's Single Sign-On (SSO) support, you can assist your authentication procedures.

  • Free training and assistance. AlertSite’s responsive team is always there to assist you, from the initial rollout through day-to-day support.

  • Eliminates the stress of false alerts using these key features:

    • Tracks the performance of your apps, APIs, and websites.

    • Sets up monitor and alarm schedules, as well as blackout periods and retry choices.

    • Sets alert thresholds that are both static and dynamic.

    • Calculates the number of failures needed to set off an alarm.

    • After the first failure, retries logic.

    • Based on error code, sends an alert to recipients and group routing.

    • Tests from over 85 different locations across the world, with internal and external monitoring.

    • Defines assertions and validations.

    • Integrates with PagerDuty, Slack, Splunk, VictorOps, and more.
  • Easy configuration with help from these key features:

    • DejaClick is an intuitive, seamless plug-in for documenting web transactions and user journeys.

    • Use the point-and-click script creation for website, web, and mobile monitor scripts.

    • Benefit from using native API monitor creation.

    • Scripts for functional tests can be reused.

    • Automate monitor creation by using Swagger Specs or OpenAPI Specification files.
SmartBear

Azure Monitor is a comprehensive monitoring solution offered by Microsoft Azure. It provides a centralized platform for monitoring the performance and health of various Azure resources, applications, and infrastructure. 

With Azure Monitor, users can gain insights into the availability, performance, and usage of their applications and infrastructure. The key features of Azure Monitor include metrics, logs, alerts, and dashboards. Metrics allow users to collect and analyze performance data from various Azure resources, such as virtual machines, databases, and storage accounts. 

Logs enable users to collect and analyze log data from different sources, including Azure resources, applications, and operating systems. Azure Monitor also provides a robust alerting mechanism that allows users to set up alerts based on specific conditions or thresholds. These alerts can be configured to notify users via email, SMS, or other notification channels. Additionally, Azure Monitor offers customizable dashboards that allow users to visualize and analyze their monitoring data in a personalized and intuitive manner.  

Azure Monitor integrates seamlessly with other Azure services, such as Azure Automation and Azure Logic Apps, enabling users to automate actions based on monitoring data. It also supports integration with third-party monitoring tools and services, providing flexibility and extensibility. 

Overall, Azure Monitor is a powerful and versatile monitoring solution that helps users gain deep insights into the performance and health of their Azure resources and applications. It offers a wide range of features and integrations, making it a comprehensive solution for monitoring and managing Azure environments.

Microsoft
 

Sample Customers

JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics
Rackspace, First Gas, Allscripts, ABB Group
Buyer's Guide
AlertSite vs. Azure Monitor
July 2025
Free Report: AlertSite vs. Azure Monitor
Find out what your peers are saying about AlertSite vs. Azure Monitor and other solutions. Updated: July 2025.
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